Roku Streaming Stick Let's Get Started page 15

roku.com/support. RMA numbers expire
thirty (30) days from issuance.
Roku may attempt to troubleshoot a
warranty-related problem prior to
issuing a RMA number. Please be
prepared to provide additional
information upon request. Once a
RMA number is obtained,you must
ship your Streaming Stick, freight
prepaid, together with proof of
purchase and all accessories, in either
the original packaging or packaging
a ording an equal degree of
protection , to the Roku authorized
distribution facility identified by the
CSR. Failure to return any of the
accessories could result in a delay and/
or result in an invoice to you or credit
to Roku for the missing accessories.
Important:
number, please provide the following
information with your request: (a)
model number, (b) serial number, (c)
problem description, (d) software
version (located in the System
Configuration menu), (e) date of
purchase, (f) place of purchase (re-
seller or online place of purchase), and
are not accepted).