Download Print this page

Linksys StarHub MAX-STREAM EA7500 Installation Manual page 2

Hide thumbs Also See for StarHub MAX-STREAM EA7500:

Advertisement

For security reasons - Change Default Passwords
What is the Router Password for?
The Router Password is an administrator password used when accessing the router's web-based
setup page. The default Router Password for all Linksys Smart Wi-Fi Routers is admin. However, it is
recommended that you change the default password to a new and personalized one to ensure that the
router is safe from unauthorized access.
Step 1: Log in to your Linksys cloud account at www.linksyssmartwifi.com
Once the web interface opens, click Connectivity.
NOTE: If you don't have a Linksys cloud account, open a web browser and enter "http://myrouter.local" or
"192.168.1.1" in the Address bar instead to access the router's interface.
Step 2: Click Connectivity
For Additional information and how to videos visit the links below.
http://www.linksys.com/fi/support-article?articleNum=142491
https://www.youtube.com/watch?v=tXlS9eObXuA
Troubleshooting
1. How can I reset the Linksys EA7500 to factory defaults?
There are two (2) ways to reset the Linksys EA7500 to factory defaults:
Hardware Reset – Press and hold the Reset button on the back panel of the Linksys EA7500 for about
Software Reset – Log in to your Linksys Smart Wi-Fi Account. Under Router Settings,
2. I have reset the Linksys EA7500 and now I can't launch the setup page. What should I do?
You can try the following troubleshooting suggestions:
• Access your Linksys Smart Wi-Fi account locally by opening your web browser and typing in
http://192.168.1.1. Input the admin password which is 'admin' .
• If your computer has a static IP Address, make sure it has valid DNS numbers. If not, set the computer
to obtain an IP address automatically.
QUICK TIP: Try again then, if needed, reassign a static IP Address back on on the computer.
3. What should I do if I can't connect to the Internet wirelessly and my network name is not listed
in the Available Networks?
Try to perform the following steps to resolve the issue:
• Verify that your router is ON and the Power logo is solidly lit.
• If you are far from the router, you might try moving closer to see if your device is out of the wireless
network range.
• Using a computer wired to the router, open the router's web-based setup page by entering
"myrouter.local" or "http://192.168.1.1" and make sure that Broadcast SSID is ON.
• Turn the router OFF and power it back ON.
4. Can I also block HTTPS websites in Parental Controls?
Yes, website addresses starting with https:// can be blocked but, because they have encryption,
the Linksys Smart Wi-Fi cannot redirect you. Instead of a page telling you the Address has been
blocked, you will see a browser error page.
Additional FAQs and Troubleshooting information can be found at www.Linksys-SH.com
Remote Assistance – Should you need more help
Linksys Smart Wi-Fi Agent Assist is a feature embedded inside the Linksys Smart Wi-Fi firmware, which
will allow the customer to give permission to a Linksys Support Agent to take control and make changes to
the router to help you with any issues you may encounter. Including Forwarding ports, setting up a network
storage, or changing wireless settings.
Requirements
• Customer must have a Linksys Smart Wi-Fi
account.
• Customer must have an active Internet
connection (WAN)
IMPORTANT NOTICE: In activating Agent Assist, the Linksys Support Agent ("Agent") will have access to Customer's Smart Wi-Fi account
settings but not to computer settings or any information stored on the computer, and the Customer's Wi-Fi network name and password will be
visible to the Agent. We therefore strongly encourage Customer to change his/her Wi-Fi password immediately after the Agent Assist session.
How to Optimize your Wi-Fi with the antennas
The Linksys EA7500 Max-Stream™ AC1900 MU-MIMO Gigabit Wi-Fi Router comes with three external
adjustable dual-band dipole antennas that provide powerful streams of data to multiple devices in a
single-story or multi-story home. The Linksys EA7500 external antennas feature:
• Large, overlapping Wi-Fi patterns for maximum signal strength and coverage
• Enhanced dual-band communication
• Antenna diversity for more robust connection with wireless clients
All external antennas are adjustable to
different positions depending on your
preference and network environment
In order to optimize your antennas' maximum signal, the following positions are recommended:
For multi-storey environments:
• Side antennas are angled 30º - 45º outwards
• Middle antenna is positioned straight up
• SHub-Guide A6 FA.indd 2
Step 3: Click Edit Router
Password
10 seconds.
click Troubleshooting > Diagnostics. Click Reset under Factory reset.
Optional Antenna Positioning
You need more help?
For more information on the product, warranty, technical support,
troubleshooting, FAQs, etc., please visit www.linksys-sh.com
scan the following QR code for easy access to the site:
Alternatively, you may call Linksys at:
Step 4: Follow Instructions to change
your password
For single-storey environments:
• All three antennas are positioned straight up
OR
6701-6971
8820-02607 Rev.A00
25/5/17 11:52 am
6
7
8
9
10

Advertisement

loading