Amazon B01GG76234 Troubleshooting Manual

!
WARNING: DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. THIS WILL COMPLETELY VOID THE PRODUCT WARRANTY.
No-power to the shredder No-power to the shredder
 Check power outlet
1) Make sure power cord is plugged
into a functioning 220V~240V
standard household power outlet.
Or, try using a different working
Cool down time outlet.

2) If Overheat icon is lit in red, turn
shredder off and let it cool down
for 30 minutes. Turn shredder on,
check icon light again, and restart
30
shredding only when icon light is
Min
not lit.
3) • Check if the control button is in

Check control button
is in Auto mode
• Check if the head unit portion of
Shredder runs continuously

Unplug power
!
Warning:
DO NOT USE CANNED AIR.
1) Unplug the machine from the wall
socket.

Clean sensor
Cotton swab
2) • Find the activation sensor in the
• Use a cotton swab to gently wipe
TROUBLESHOOTING GUIDE
Auto position.
the shredder is correctly seated
onto the included wastebasket.
center of the feed slot.
away any dust or debris that has
collected on the sensor.
B01GG76234 • B01GG75SBG
Shredder is Jammed or runs in "reverse" mode only
 Reverse to remove paper
Pull up
 Turn off shredder
Apply shredder oil and
wait for 30 min
30
Min
 Set switch to Auto.
Use thick paper to push
jam through
 Reduce sheets to
resume shredding
Shredder does not feed or shred credit card or small piece
of paper
Feed in the center
7- to 8-Sheet Cross-Cut Paper, and
Credit Card Shredder
!
Warning:
RISK OF FIRE. Never use any
petroleum based or flammable
oils or lubricants in or around
the machine as some oils can
combust causing serious injury.
1) • Set the control switch to reverse.
• Pull the paper to remove jammed
paper (as much as possible).
2) • Turn off shredder.
• Apply shredder oil to the feed slot.
• Let oil soak in to paper and
machine for 30 minutes.
Note: 1. Repeat 1 & 2 steps if
needed
2. Shredder oil not
included.
3) • Set the power switch to turn on
shredder.
• Use thick paper stock or a
greeting card to push the jam
through.
4) • Reduce the number of sheets
being fed (count pages to be sure
not to exceed the maximum sheet
count).
• Refeed the paper.
• Position credit card or small piece of
paper over the credit card section of
the Feeder (center position).
• Try again.
EN