AT&T FIRSTNET AirgainConnect AC-HPUE User Manual

AT&T FIRSTNET AirgainConnect AC-HPUE User Manual

Integrated vehicle modem and antenna

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AirgainConnect™ AC-HPUE User Guide
®
AirgainConnect
AC-HPUE and
Ethernet Injector User Guide
2/25/2021
Version 1.10

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Summary of Contents for AT&T FIRSTNET AirgainConnect AC-HPUE

  • Page 1 AirgainConnect™ AC-HPUE User Guide ® AirgainConnect AC-HPUE and Ethernet Injector User Guide 2/25/2021 Version 1.10...
  • Page 2 Blank Page...
  • Page 3 AirgainConnect® AC-HPUE User Guide ® This document is the User Guide for the AirgainConnect AC-HPUE products marketed and sold by Airgain, Inc. It is provided to aid in installing and operating the AirgainConnect integrated vehicle modem and antenna. This guide and the subject matter it contains are protected by copyright laws under the Copyright Act of 1976, as amended, and all copyrights in this guide are the exclusive property of Airgain, Inc.
  • Page 4 AirgainConnect® AC-HPUE User Guide © Copyright 2020 Airgain, Inc.
  • Page 5: Table Of Contents

    AirgainConnect® AC-HPUE User Guide Table of Contents Welcome ..............................1 Package Contents............................2 Key Features ............................. 2 Antenna-Modem Installation ........................3 Ethernet Injector ............................8 Vehicle Router Configuration ........................12 Appendix A: Specifications ..........................15 Appendix B: Safety Warnings ........................... 17 Appendix C: Limited Warranty, Support ......................
  • Page 6 AirgainConnect® AC-HPUE User Guide Trademark, and Patent ............................ 23 © Copyright 2020 Airgain, Inc.
  • Page 7: Welcome

    AirgainConnect® AC-HPUE User Guide Welcome This user guide provides information on the AirgainConnect AC-HPUE integrated vehicle antenna and LTE modem. AirgainConnect AC-HPUE is built for FirstNet® MegaRange™, the high power user equipment (HPUE) solution that transmits at a higher power when connected on Band 14.
  • Page 8: Package Contents

    AirgainConnect® AC-HPUE User Guide Package Contents Description Quantity Insert sheet Antenna-modem with cables* Mounting nut Plastic washer FirstNet SIM (factory installed in the antenna-modem) Alcohol wipe Ethernet injector (except when SKU without this part is purchased) Ethernet Injector mounting screws Power cable Ethernet cable * NOTE: The antenna-modem cables are available in 5-, 7-, and 10-meter lengths (16.4-, 22.9-, and...
  • Page 9: Antenna-Modem Installation

    AirgainConnect® AC-HPUE User Guide 4. Antenna-Modem Installation 1. The antenna must be installed to maintain a minimum 7.87 in (20 cm) distance between the antenna and nearest person during normal use. 2. The antenna must be mounted at least 18 in (45.72 cm) away from any other communication antenna to maintain specified performance and limit interference to other in-vehicle communication systems.
  • Page 10 AirgainConnect® AC-HPUE User Guide 5. Install the 3FF micro SIM in the SIM tray. 6. Install the SIM tray in the modem. 7. Secure the SIM door with the screws. DO NOT OVER-TWIST – torque to 4 inch-lbs. Antenna-Modem Housing Installation 1.
  • Page 11 AirgainConnect® AC-HPUE User Guide 2. Drill a 1 in (2.54 cm) diameter hole where the center of the antenna-modem housing will be located on the vehicle. Verify the hole will not interfere with headliner mounted accessories, such as dome lighting. 3.
  • Page 12 AirgainConnect® AC-HPUE User Guide 4. Insert the cables through the hole. 5. Removing the backing on the bottom of the housing exposing the adhesive pad. 6. Position the housing and adhere it to the vehicle using firm hand pressure. © Airgain, Inc. 2020. All Rights Reserved.
  • Page 13 AirgainConnect® AC-HPUE User Guide 7. Place the plastic thermal washer on the threaded lug and then install the nut on the threaded lug. Tighten the nut two turns after contact to inside surface. Attach the Wi-Fi and GNSS cables to the vehicle router Wi-Fi and GPS ports. Notes: •...
  • Page 14: Ethernet Injector

    AirgainConnect® AC-HPUE User Guide Ethernet Injector • The ethernet injector’s primary purpose is to perform Ethernet-to-USB-C interworking. Additionally, it provides power conditioning to protect the antenna modem from voltage spikes. The AC-HPUE must be powered by the Ethernet Injector (AC-EI) or an ISO 7637-2 compliant power conditioner when connected to a DC power source.
  • Page 15 AirgainConnect® AC-HPUE User Guide Diagram 3: Ethernet Injector Connection to Laptop Docking Station Ethernet Port Status Indicator The multi-color LED on the ethernet injector indicates operational status. State Indicator Color Description Power off The LED is off when the power is off or the device is sleeping &...
  • Page 16 AirgainConnect® AC-HPUE User Guide Installation 1. Mount the ethernet injector near the vehicle router using the included screws. Orient it with the LED facing in a direction that enables it to be easily viewed. 2. Connect USB data cable and 2-pin power cable from the roof-top antenna-modem housing to the ethernet injector.
  • Page 17 AirgainConnect® AC-HPUE User Guide o Orange wire to the vehicle ignition or accessory circuit. For applications where the device is always on (non-vehicular applications), connect the orange ignition sense wire to the red +12VDC wire. Diagram 4: Ethernet Injector Cable Pinout and Wire Color Important! Never connect the black ground wire directly to the battery terminal.
  • Page 18: Vehicle Router Configuration

    AirgainConnect® AC-HPUE User Guide Diagram 6: Connections to Sierra Wireless MG90 Vehicle Routers 5. Connect the Ethernet cable from the ethernet injector to the vehicle router WAN port. 6. Connect the Wi-Fi and GNSS coax cables to the vehicle router Wi-Fi and GPS ports. Ethernet Injector Reset Press the Reset button on the front of the ethernet injector for one second to reset the ethernet injector.
  • Page 19 AirgainConnect® AC-HPUE User Guide Check the WAN port setting and confirm it is set to DHCP. The router will get an IP address from the Ethernet Injector via DHCP. The IP address from the mobile network will be passed through to the router. Sierra Wireless MG90 To configure the WAN port (Ethernet 5) a higher priority than the internal modem, do the following steps:...
  • Page 20 AirgainConnect® AC-HPUE User Guide Check the status of the two links. In this example, the WAN port and the internal modem are both up. However, the traffic goes over the WAN port only and this is shown by it being placed it at the top of the status list and highlighting it.
  • Page 21: Appendix A: Specifications

    AirgainConnect® AC-HPUE User Guide Appendix A: Specifications Electrical Data • Ethernet Injector +12VDC • Ignition sense • Sleep sense (sleeps when the router sleeps) • Power conditioning in compliance with automotive standard ISO 7637-2 LTE Modem • CAT 12, 3GPP Release 12+ •...
  • Page 22 AirgainConnect® AC-HPUE User Guide Regulatory Compliance Product Compliance Dust & Waterproof Rooftop Housing IP67 Vibration MIL-STD-810G Shock IEC 60068-2-27-2008 Temperature & Humidity IEC 60068-2-30-2008 Solar Loading IEC 60068-2-5 Road Vehicles Electrical Disturbances ISO 7637-2 AC-HPUE FCC ID Includes FCC ID: 2AUZ8AW12HP Ethernet Injector FCC ID 2AXLQAW12EI Mounting Data...
  • Page 23: Appendix B: Safety Warnings

    AirgainConnect® AC-HPUE User Guide Appendix B: Safety Warnings • SEVERE DAMAGE WARNING. The AC-HPUE must be powered by the Ethernet Injector (AC-EI) or an ISO 7637-2 compliant power conditioner when connected to a DC power source. Direct connection to the vehicle’s battery or electrical system is prohited and can significantly damage the AC-HPUE –...
  • Page 24: Appendix C: Limited Warranty, Support

    AirgainConnect® AC-HPUE User Guide Appendix C: Limited Warranty, Support Warning: Removing or damaging the anti-tamper screw cover label will void the warranty. Due to potential for injury and damage to the product that may not be covered by warranty, Airgain recommends that any service or repair of the unit be performed by Airgain or its authorized service representatives.
  • Page 25 AirgainConnect® AC-HPUE User Guide o Labor required to remove, re-fit or re-adjust the product other than to service a warranty issue. o A product that has been incorrectly installed and/or not adjusted according to the user https://www.airgain.com/products/antenna- guide, which can be found at modem/airgainconnect-product-support/ o Damage to a unit that has been determined to have been caused by use of the product in a manner that is not consistent with its intended use, such as that described in this...
  • Page 26 AirgainConnect® AC-HPUE User Guide THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY AIRGAIN WITH RESPECT TO THE PRODUCT AND IS GIVEN IN LIEU OF ANY OTHER WARRANTY. AIRGAIN LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED SOLELY TO THOSE LIABILITIES SET FORTH HEREIN.
  • Page 27: Appendix D: Compliance

    AirgainConnect® AC-HPUE User Guide Appendix D: Compliance Statement of FCC Compliance The AC-HPUE includes FCC ID: 2AUZ8AW12HP. The Ethernet Injector FCC ID is 2AXLQAW12EI. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 28 AirgainConnect® AC-HPUE User Guide Due to the nature of wireless communications, transmission and reception of data by the AW12 modem can never be guaranteed, and it is possible that data communicated or transmitted wirelessly may be delayed, intercepted, corrupted, contain errors, or totally lost. Warning: This product is only to be installed by qualified personnel.
  • Page 29: Appendix E: Terms Of Use And Privacy

    AirgainConnect® AC-HPUE User Guide Appendix E: Terms of Use and Privacy Applicable Terms By activating or using your AC-HPUE, you agree to be bound by the Airgain Terms of Use, User License, and other Legal Policies, all as posted at Airgain.com. Please read these documents carefully.

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