Harman Kardon Citation Amp Owner's Manual page 44

• The Citation Amp is already connected to another
Bluetooth device. Press and hold
the remote control to disconnect and pair with a new
device.
Poor audio quality from a connected Bluetooth device.
• The Bluetooth reception is poor. Move the device
closer to the Citation Amp, or remove any obstacle
between them.
Internet
Failed to connect to Wi-Fi.
• Check if your router works.
• Follow the instructions in the Google Home app to
complete the Wi-Fi setup.
• Make sure that you have selected the right network and
entered the correct password.
• Make sure that your router or modem is turned on and
within the range.
• Make sure that your Citation Amp is connected to the
same wireless LAN as your smartphone or tablet.
The Google Home app cannot find the device.
• Make sure that your Citation Amp is powered on.
• Make sure that your network (Wi-Fi or Ethernet) is
working properly.
• Make sure that your router or modem is powered on
and within the range.
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