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MIP Admin Guide 8.0
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Copyright © 2016, Volicon Inc., All Rights Reserved
AG-7.2.B1-092414
Restricted - customer use only

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Summary of Contents for Verizon Volicon MIP

  • Page 1 MIP Admin Guide 8.0 Share Capture Review Comply Monitor Copyright © 2016, Volicon Inc., All Rights Reserved AG-7.2.B1-092414 Restricted - customer use only...
  • Page 2 Warranty and Limitations “The information in this document is subject to change without notice and does not represent a commitment on the part of Volicon Inc.; it’s not a binding contract. Volicon Inc. will not be held responsible for failures or errors in the text of the document. Nor be liable for it to any claim from any third party.
  • Page 3: Table Of Contents

    Contents Introduction ........................8 Purpose and Scope ....................... 8 About the Media Intelligence Platform™ ............. 8 Conventions Used in this Manual ................9 Definitions and Acronyms ..................10 MIP Platforms ........................14 Servers ..........................15 Server Dimensions and Power Requirements ..........
  • Page 4 IP Port Utilization ......................26 5.1.1 Central Server ....................26 5.1.2 Probe Server ..................... 27 5.1.3 Client ........................27 Network Bandwidth ....................27 Initial O/S Level Setup ....................28 Active Directory (AD) Integration ................28 6.1.1 Prerequisites ....................28 6.1.2 AD Operation ....................
  • Page 5 8.1.8 Decklink Mini Monitor ................... 47 Dektec ..........................47 8.2.1 DTA-2136 ......................48 8.2.2 DTA-2137C ......................48 8.2.3 DTA-2138B ......................49 8.2.4 DTA-2144B ......................49 8.2.5 DTA-2145 ......................50 Hauppauge ........................51 8.3.1 HVR-2255 ......................51 Osprey ..........................51 8.4.1 260e ........................
  • Page 6 11.2.7 Adding an Encoder ..................75 11.2.8 Encoder Configuration .................. 76 11.3 Settings – Central Server ..................106 11.3.1 System ......................106 11.3.2 Settings - SNMP Receivers ................. 108 11.3.3 Settings - Channel Set ................. 109 11.3.4 Distribution Profiles ..................110 11.3.5 Roles ........................
  • Page 7 13.2.1 Client Machine Not Working ..............125 13.3 Install Player CAB File ....................126 13.4 License Problem Sources ..................126 13.5 Capture Card Debugging ..................126 13.5.1 BlackMagic ..................... 126 13.5.2 Dektec ......................126 13.5.3 Osprey ......................127 13.5.4 Hauppauge ....................
  • Page 8: Introduction

    INTRODUCTION Purpose and Scope Welcome to the Volicon, a division of Verizon Digital Media Services Media Intelligence Platform™ (MIP) Admin Guide. This document will provide the details and instructions necessary to guide you through the configuration and operation of the MIP, addressing specific system and network administrator functions, in the Volicon, a division of Verizon Digital Media Services environment.
  • Page 9: Conventions Used In This Manual

    Figure: MIP Functional Diagram The MIP continuously ingests the video and audio from multiple sources. MIP works with networks of all sizes. The system is preconfigured with default settings so that small installations can work right out of the box. For larger installations, you can define as many Probe servers and their streams in the Central Server as you need to completely monitor your network.
  • Page 10: Definitions And Acronyms

    Definitions and Acronyms 8VSB 8-level vestigial sideband modulation - used for ATSC over the air broadcast Dolby Digital Audio Codec 3 - compression used by ATSC Active Format Description - metadata describing format i.e. 4:3 or 16:9 As Run Logs - use customer extracted program schedules Asynchronous Serial Interface - used to carry MPEG-TS ATSC Advanced Television System Committee –...
  • Page 11 Encoder MIP module that receives and processes media signals Fault Clips Portions of audio or video stream that fails to meet predetermined MIP quality thresholds General Purpose Interface - Metadata used for broadcast automation HDCP High Bandwidth Digital Content Protection - the digital copy protection protocol built into HDMI HDMI High Definition Multimedia Interface –...
  • Page 12 HDCP High Bandwidth Digital Content Protection - the digital copy protection protocol built into HDMI HDMI High Definition Multimedia Interface – digital interface used to transport audio and video short distances Hot Folder Used to temporally store Asrun files Maximum Time Provides frame-by-frame timing accuracy Accuracy Metadata...
  • Page 13 S-Video Separate Video – Variation of analog composite video that separates luminance (black and white) from chrominance (color) to enhance video quality Uncompressed standard (SD) or high definition (HD) digital video serial data interface Services A/V program content with associated metadata SMPTE Society of Motion Picture and Television Engineers –...
  • Page 14: Mip Platforms

    MIP PLATFORMS Volicon, a division of Verizon Digital Media Services has numerous platforms optimized to meet the needs of a wide variety of customers. Systems are customized per customer requirements. Below is an overview of different system classes. Enterprise The Enterprise platform offers the highest degree of scalability with enterprise reliability, and the maximum amount of storage.
  • Page 15: Servers

    SERVERS Volicon, a division of Verizon Digital Media Services offers a number of different rack mounted servers to meet customer requirements. Figure: Typical MIP Server Server Dimensions and Power Requirements Server Hard Drive Power Requirements Height is multiple Weight Storage All supplies 50/60Hz 1U, (1.74 inch,...
  • Page 16: Power Distribution

    Access and peripherals ← It is recommended to attach a dedicated display, keyboard, and mouse so that during urgent service there is no delay in logging into the server. ← Attach LAN and video cables as needed per application. Power Distribution 3.2.1 Servers should preferably be on dedicated circuits so that if one trips, it will not affect more than one power supply module per server.
  • Page 17: Stb Shelves

    STB Shelves 3.2.4 If you use Set Top Boxes (STBs), Volicon, a division of Verizon Digital Media Services recommends mounting these in 19 inch racks (482.6 mm) for solid installation. Locate the shelves close to the respective Probe server to reduce cable lengths. As an example see the STB shelf shown below. It fits in a 19 inch 2U high rack.
  • Page 18: Server Front Panel Indicators And Controls

    After powering up the MIP server, wait for the login screen to appear. If you are logging into the system for the first time, consult the “Read Me First” guide or contact the Volicon, a division of Verizon Digital Media Services support team. AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 19 Note: MIP runs as a service (configured by default) and does not require a user/admin log in to operate. To shut down MIP, from the console use the MS Windows <Start> <Shutdown> sequence. To restart the server, use the <Start> <Restart> menu. CAUTION DO NOT remove power or press the Reset button to reboot the server.
  • Page 20: Server Front Panel Indicators

    Server Front Panel Indicators 3.3.2 There are several LED indicators on the control panel and others on the drive carriers, to keep you informed of overall system status and the activity and health of specific components. This section explains the meanings of the LED indicators and the appropriate responses. Figure: MIP Front Panel Indicators (Security Panel in Place) Indicators: Power Failure: When this LED flashes, it indicates one of the power supplies has failed.
  • Page 21: Drive Carrier Indicators

    Constant blue Local UID has been activated. Use this function to locate the server in a rack mount environment. Blinking blue Remote UID is on. Use this function to identify the server from a remote location. Table: Chassis Indicators NIC2: Indicates network activity on LAN2 when flashing. NIC1: Indicates network activity on LAN1 when flashing.
  • Page 22: Server Rear Panel Connections

    Server Rear Panel Connections Power and video inputs are located on the back panel. Figure: Typical Server Rear Panel Capture Cards MIP supports a wide range of RF, analog, baseband, and digital video capture cards to meet customer requirements. Capture cards are described in more detail in Section 7.
  • Page 23: Software Installation

    SOFTWARE INSTALLATION MIP Central Server and Probe Server software is preinstalled by Volicon, a division of Verizon Digital Media Services. Central and Probe Server Operating Systems The MIP Central Server can be installed on 64-bit computers running any of the following Microsoft...
  • Page 24: Client Workstation

    (Mac O/S only) Initial MIP Deployment Volicon, a division of Verizon Digital Media Services installs and tests the customer configuration prior to shipping. Onsite installation consists of integrating the servers into your corporate network, and connecting the Encoders to ingest the appropriate channels. Once the system is up and running, the MIP administrator needs to configure social media publishing profiles and create the user accounts.
  • Page 25: Managing Mip Software Updates

    Managing MIP Software Updates Volicon, a division of Verizon Digital Media Services, Support is responsible for installing CS and Probe software updates. Updates to the Active-X viewer, a component of the CS, are automatically pushed to the client when the user logs in. Installing the ActiveX viewer requires admin privileges on the client.
  • Page 26: Adding Mip Servers To Your Network

    ADDING MIP SERVERS TO YOUR NETWORK Assign each server a static IP address. If you are using the Internet for your connections, place firewalls between your MIP Encoder servers and their Internet connection, and between the Central Server and its Internet connection. As a minimum, assign a DNS entry to the Central Server to facilitate client access.
  • Page 27: Probe Server

    8080, 8081 Mediahub 8400 Volicon updater 8220 Listener 8300 CEM (Content Export Module) 8500 Thumbnails 9090 Web Socket 9312 Sphinx search engine Probe Server 5.1.2 943, 4504, 4505, 4506 Silverlight 1801, 3527 MSMQ (MS Message Queue) 8220 8400 Volicon updater Client 5.1.3 80 HTTP...
  • Page 28: Initial O/S Level Setup

    The administrative task is to integrate the servers into your network. Active Directory (AD) Integration Active Directory integration is an optional MIP module. A Volicon, a division of Verizon Digital Media Services, Support Engineer will need to be involved in the process of implementation.
  • Page 29: Antivirus Excluded Storage Areas

    Antivirus Excluded Storage Areas Ensure that any installed antivirus program does not interfere with the MIP Programs/services. Antivirus programs can use system resources needed by MIP services, causing them to hang or crash. Turn off all "on-access" scanning. Schedule virus definition updates and system scans to occur during low usage times and when technicians are available to verify that restarts (if any) have completed to run and have not hung up the system.
  • Page 30: Server Side Microsoft Rdp

    Server Side Microsoft RDP 6.3.1 Each server that requires remote access will first need to have the feature enabled. Then select which accounts are able to remotely access the computer. The Windows administrator account is automatically granted access when remote desktop is set up. Figure: Sever Side Remote Desktop RDP Client 6.3.2...
  • Page 31 Note: If you are setting up remote access from Windows XP (no longer supported by Microsoft) change the “Remote computer sound” setting to “Leave at remote computer,” as this is required to ensure that the system remains working correctly. If you are setting up remote access from Windows 7 or later use the defaults for Remote Audio.
  • Page 32: Login

    Login 6.3.3 Open Remote Desktop Connection. Figure: Remote Desktop Login Enter the URL or IP address of the server. Enter your User name. If you check “Allow me to save credentials” Windows will save your log in information. Do this only on a secure PC you control.
  • Page 33: Terminate Remote Session

    If your computer is unable to connect to the remote server it throws this error message. Figure: Remote Desktop Unable to Connect to Remote Server Terminate Remote Session 6.3.4 Closing the window in Windows 7 and later will automatically terminate the session. If you are still using Windows XP (no longer supported by Microsoft), you need to explicitly terminate the session, not just close the window.
  • Page 34: Raid Disk Drive Array

    Except for the smallest system types (Scout), all MIP servers use some form of RAID to insure data integrity. Depending on configuration three RAID variants: 1, 5, and 6, are used. Volicon, a division of Verizon Digital Media Services uses Enterprise class SATA drives for maximum performance and reliability.
  • Page 35: Raid Controllers

    Figure: 9271-8i Controller Accessing the RAID Controller As part of the initial build, Volicon, a division of Verizon Digital Media Services installs the appropriate RAID controller. To access the controller, click the MegaRAID icon located on the server desktop. Figure: RAID Controller Desktop Icon The controllers will be automatically discovered in most cases;...
  • Page 36 Figure: RAID Controller Automatic Discovery Double click to access the desired controller and log in to the controller. The controller uses the same credentials as the Windows login. Figure: RAID Controller Login AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 37: Main Megaraid Screen

    Main MegaRAID Screen The main screen presents overall health status and details about individual drives. At the bottom of the screen, not shown, is a scrolling log file displaying real time RAID information. Figure: RAID System Main Screen Click the <Physical> Tab to display information about each drive in the system. FIGURE: Individual Drive Status Silencing RAID Alarm 7.4.1...
  • Page 38: Email Alerts

    The RAID controller can be set to send out email alerts. Click on <Tools>→<Monitor Configure Alerts>. Volicon, a division of Verizon Digital Media Services recommends limiting emails to the most Critical and Fatal, to minimize the number of emails sent by the system.
  • Page 39: Capture Cards And Breakout Cables

    CAPTURE CARDS AND BREAKOUT CABLES MIP supports multiple A/V formats and associated capture cards. The capture card converts the analog or digital source for MIP processing, evaluation and storage. Unlike other Observer applications, MIP continuously ingests and records each channel. As such, you need to dedicate a capture card port per channel.
  • Page 40: Blackmagic

    TECH TIP In instances where the video card supports direct video output the output feed may be used to directly drive a video monitor. This capability must be configured using Probe Manager. BlackMagic MIP supports multiple BlackMagic acquisition cards up to a maximum of 6. Intensity PRO 4K 8.1.1 The Intensity Pro is a high definition capture card.
  • Page 41: Decklink Extreme 4K

    Source Type Intensity Pro Label (Connector color) Component RGB (Red) R-Y input Component RGB (Green) Green Y input Component RGB (Blue) Blue B-Y input S-Video (Mini-DIN) Green Y input Requires adapter Blue B-Y input Composite video (Yellow) Green Y input Stereo Audio (White) White Right input...
  • Page 42: Decklink Sdi 4K

    Decklink SDI 4K 8.1.3 BlackMagic Decklink SDI 4K supports a single SDI input. Figure: Decklink SDI Card Figure: Decklink SDI Connector Connections Connect the SDI Source (from deck) with coax M to the BlackMagic Decklink SDI card’s BNC connector Input. AG-7.2.B1-092414 •...
  • Page 43: Decklink Studio 4K

    Decklink Studio 4K 8.1.4 Decklink Studio 4K has a single SDI audio/video, analog audio/video and HDMI inputs. Figure: Decklink Studio 4K Decklink Studio Connections AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 44: Decklink Duo

    Decklink Duo 8.1.5 The Decklink Duo adapter supports dual HD/SD inputs/outputs via two SDI interface connections. Figure: Decklink Duo Figure: Decklink Duo SDI/HD adapter AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 45: Decklink Quad Sdi

    Decklink Quad SDI 8.1.6 MIP supports the BlackMagic Decklink Quad SDI card. As the name implies it supports up to four inputs. The card has Mini BNC SDI connectors. An adapter cable us used to connect to standard BNC connectors. Figure: BlackMagic Decklink Quad SDI-SD/HD Decklink Quad SDI–SD/HD Connector Diagram 8.1.6.1...
  • Page 46: Decklink Mini Recorder

    Breakout Cable BNC to Mini BNC Adapter 8.1.6.2 You will need the BNC to Mini BNC Connector breakout cable to use the Decklink Quad SDI-SD/HD card. The cable is pictured below. Figure: BNC to Mini BNC Adapter Cable Decklink Mini Recorder 8.1.7 Decklink Mini Recorder has a single SDI and HDMI input.
  • Page 47: Decklink Mini Monitor

    Decklink Mini Monitor 8.1.8 Decklink Mini Monitor has a single SDI and HDMI output to drive an external monitor. Figure: Decklink Mini Monitor Output Card Figure: Decklink Mini Monitor Connection Dektec MIP supports multiple Dektec cards: Driver is common to all cards: Dektec DTA-xxxx cards ver 4.10.0.144 (dated 10/29/2014).
  • Page 48: Dta-2136

    DTA-2136 8.2.1 The DTA-2136 has a 2-channel DVB-C receiver. The card includes an ASI output port for each channel for local monitoring. Figure: Dektec DTA-2136 DTA-2137C 8.2.2 The DTA-2137 is a 2-channel satellite receiver card. Each input has a corresponding output for local monitoring.
  • Page 49: Dta-2138B

    DTA-2138B 8.2.3 The 2138B has a single channel DVB terrestrial receiver. Figure: DTA-2138B Terrestrial Receiver DTA-2144B 8.2.4 The DTA-2144B has 4 software programmable ports. Each port may be configured as an input or output and ADI or SD-SDI mode. Figure: DTA-2144B AG-7.2.B1-092414 •...
  • Page 50: Dta-2145

    8.2.5 DTA-2145 The DTA-2145 has input and output port configurable as ASI or SDI. Figure: DTA-2145 Dektec DTA-2160 8.2.5.1 The Dektec DTA-2160 has connector ports for 1- Gig E and 3-ASI interfaces: Physical location from top Port type Logical port number Gig E Port 4 ASI 1...
  • Page 51: Hauppauge

    Hauppauge MIP supports the Hauppauge HVR-2255, replaced the earlier HVR-2250. HVR-2255 8.3.1 Hauppauge WinTV-HVR-2255 is used to ingest a single over the air (8VSB) or unencrypted Cable (QAM) channel. The FM tuner and analog video/audio baseband inputs are not supported in MIP. Figure: Hauppauge HVR-2255 Osprey MIP supports multiple...
  • Page 52: 260E

    260e 8.4.1 The 260e supports component, S-Video and composite video and balanced or unbalanced stereo inputs. Figure: Osprey 260e Capture Card 460e 8.4.2 The Osprey-460e supports 4 composite video inputs. It supports four BNC composite video inputs. A breakout cable is used to connect 4 stereo audio channels. The 460e replaces the earlier 450e. Input Video Connectors Figure: Osprey 460e Capture Card AG-7.2.B1-092414 •...
  • Page 53 The breakout connector provided with the Osprey card has 4 left/right, unbalanced audio inputs. Figure: Osprey Breakout Cable MIP Encoder channels are configured as follows: Video Input A and Audio Left 1 / Right 1 Video Input B and Audio Left 2 / Right 2 Video Input C and Audio Left 3 / Right 3 Video Input D and Audio Left 4 / Right 4 Audio breakout Cable 9 pin Mini-Din...
  • Page 54 Composite Video Interconnect diagram 8.4.2.2 Composite MIP Server Video Source Osprey 460e Composite Video (Y) Composite Video Audio Right (R) Audio (Right) In Audio Left (W) Audio (Left) In 460e Rack Mount Breakout panels 8.4.2.3 The 460e capture card support rack mounted breakout panels. These can be used to facilitate cabling or support balanced audio using industry standard XLR connectors.
  • Page 55: Set Top Box Interconnect

    Set Top Box interconnect If you are using a Set Top Box (STB) as an input source, assign one STB per Encoder input and connect the output of each STB to the associated capture card input connector. Composite, Component, and HDMI interfaces are currently supported. Currently the MIP only supports set top box programming using the set top box remote control.
  • Page 56: What Not To Do On The Server Side

    WHAT NOT TO DO ON THE SERVER SIDE This section lists events and configurations that should not be applied to any of the MIP servers. Do not run a Web client application on the MIP Encoder or central server Install Antivirus software with caution see section “Antivirus Excluded Storage Areas” Do not load/execute any additional applications on the server AG-7.2.B1-092414 •...
  • Page 57: Mip Login

    MIP LOGIN 1. Enter the IP address or URL provided of the MIP Central Server. 2. You will then be prompted for your log in credentials (Username/Password). TECH TIP Add the IP address or the MIP domain name to the "Trusted Sites" list in Internet Explorer.
  • Page 58: Logging Out

    Assuming you entered your account credentials correctly, you will be greeted with the MIP home page. The specific icons displayed depend on your account settings and the installed MIP options. Depending on the specific configuration of a new build you may not see any MIP feature icons during the initial log in. Regardless of configuration the <Tools>...
  • Page 59 2. The URL or IP address of the MIP server should automatically populate under “Add this website:” Click on Add to set IE to access the MIP web site in compatibility mode. Figure: Setting IE Compatibility View 3. Next set the location of the MIP server as a trusted site. This enables the player to use ActiveX even if other IE settings restrict its use.
  • Page 60: Non-Ie Browsers Support, Clientless Mode

    Non-IE Browsers Support, Clientless Mode 10.4 MIP supports a clientless mode for use with Firefox, Chrome, Edge, and Safari browsers. Clientless mode allows you to avoid installing the Active-X player. MIP uses the Silverlight player when you use Firefox and HTML5 with Chrome/Edge/Safari. Note that MIP support for the Safari browser only when using Safari on the Mac OS.
  • Page 61 Figure: Observer Media Player Setup Wizard If an older version of the Observer media player has been installed it will be removed automatically. Click Next to continue. Accept the terms of the License Agreement and click Next to continue. Figure: License Agreement You have the option of choosing into which folder MIP will install the Media Player.
  • Page 62 Figure: Player Installation Progress Optional Settings 10.5.1.1 Observer will present you with the Optional Settings window. Figure: Optional Settings Window Optional Setting/Selection: Internet Explorer shortcut If you want to add a quick connect button to your Internet Explorer tool bar, enter the URL or the IP address of the MIP server in the field provided.
  • Page 63: Updating The Media Player

    Optional Setting/Selection: Intel video adapter workaround Volicon, a division of Verizon Digital Media Services recommends that if your computer has an older Intel video card, or a video card with an Intel chipset, that you enable the Intel “flickering video”...
  • Page 64: Removing The Media Player

    TECH TIP Upgrading the player requires Administrator Rights, just like the initial installation. Removing the Media Player 10.5.3 To remove the Observer media player go to <Control Panel> <Programs and Features> (Windows 7), then remove the “Observer Media Player”. Figure: Removing the Media Player AG-7.2.B1-092414 •...
  • Page 65: Mip Welcome Page

    MIP Welcome Page 10.6 The main action buttons are in the center of the screen. Your account name is displayed in the upper right corner along with the session expiration time. Figure: MIP Top Level Menu If MIP detects an idle session it will timeout and close the session. Click on the gear icon in the upper right to log out or access MIP management features.
  • Page 66: Mip Web Based Configuration And Monitoring

    MIP WEB BASED CONFIGURATION AND MONITORING MIP configuration is web based, except for a few specific exceptions. Your admin tools are a superset of the user tools. As a MIP administrator you have the ability to set which aspects of MIP each user account is able to access.
  • Page 67: Configuration - Probes And Encoders

    ← Encoder(s) - This is the proxy copy created for each item of video content recorded on the system. In the case of MIP, it is a direct one-to-one relationship of each physical video input on the Probe to the proxy stored on the Probe. You must assign each Probe server in the system to a Probe Group.
  • Page 68: Create A Probe Group

    The status of each Probe and Encoder is displayed in text to the right of the name next to a color coded icon, green checkmark – all is well, X Stopped or not accessible. Hovering anywhere on the Probe line turns the background blue and display three icons in the upper right corner: Sync, Edit and Delete.
  • Page 69: Rename A Probe Group

    Figure: Create a Probe Group To add Probes to a Probe Group select the desired Group (in this example the new TestGroup we just created) and press the <Add> Icon at the top of the page. Enter the IP address of the Probe in the right hand pane and press <Save>...
  • Page 70: Delete A Probe Group

    11.2.4 At the top of the page to the right of the dashboard are the Add Probe and expand/collapse icons. Volicon, a division of Verizon Digital Media Services support is responsible for adding Probes and Encoders to the system. Editing a Probe 11.2.5...
  • Page 71 If you want to assign the Probe to a new group you must first create an empty Group using the Dashboard. The Probe name was created by Volicon, a division of Verizon Digital Media Services, support when the Probe was initially created and cannot be changed by the customer. To change the Probe name seen by users edit the <Display name>...
  • Page 72 High Level License Info The bottommost section is also read only and displays licensing information. Figure: High Level License Information Edit Probe – Streamer Section 11.2.5.2 The Steamer section allows you to change the IP port values used to stream video. These should normally be left in their default settings.
  • Page 73 Edit Probe – NTPService Section 11.2.5.3 Accurate time is critical for successful MIP operation. Many aspects of MIP require millisecond timing accuracy. This section allows you to change which network time protocol (NTP) time server MIP uses and how often it is polled. MIP defaults to the Microsoft NTP server defined in Windows. 1.
  • Page 74 NTP Flags SpecialInterval Normally W32Time (Windows Time service) will poll the remote NTP server on a floating interval based on the quality of the time samples being returned. Setting the SpecialInterval flag changes this behavior to a fixed static interval. Use the Polling Interval section to select the desired interval.
  • Page 75: Creating And Editing Encoders

    Edit – access Encoder specific configuration details. Figure: Syncing and Editing an Encoder Adding an Encoder 11.2.7 Volicon, a division of Verizon Digital Media Services support is responsible for installing Probes and Encoders. AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 76: Encoder Configuration

    Encoder Configuration 11.2.8 Press the <Edit> icon to access details about the Encoder. Figure: Encoder Sections Each Encoder has 8 configuration subsections. ← Encoder – specifics name and display icons ← Input – program ingest settings ← Output – specifics how MIP stores each channel and sub-encoders ←...
  • Page 77 Encoder 11.2.8.1 Figure: Encoder Settings Encoder source Indicates which of the four possible input types is used: Video capture card, Transport Stream, Cloud, or Device Direct. Encoder status Real time encoder status: running or stopped. Display name Encoder name presented to Users. Use this field to create a user friendly name for the channel.
  • Page 78 Encoder - Input 11.2.8.2 This section is dependent on how the program is ingested by the MIP. MIP currently supports four types of video acquisition. ← Video Input – capture card used to interface MIP to program source ← Transport Stream (TS) – IP based direct program access ←...
  • Page 79 Define video input parameters. If card supports multiple input channels each needs to be defined. Clicking add opens another submenu. Volicon, a division of Verizon Digital Media Services, support is responsible for adding and deleting channels. Video Input Misc Connector Type...
  • Page 80 Name: Card name and additional information about audio input type. Profile Audio profile in XML format. Add/Delete Add audio profiles in addition to the main audio profile. Table: Audio Input Profile (Capture Card & Transport Stream) Figure: Encoder Transport Stream IP Ingest Section AG-7.2.B1-092414 •...
  • Page 81 Host: IP address or URL of the program source. Port IP Port address to access the program. HTTP node name The name of the HTTP node as configured in the Mediahub, for streaming data of the required PID. Storage node name The name of the Storage node as configured in the Mediahub where data for the required PID is stored.
  • Page 82 Akamai access ACL: Optional access control list (ACL) to access the server. Key: Preshared key (PSK) to access the Akamai server. Audio format: Normally set automatically based on the input feed, but may be sent manually. Feed Bitrate and resolution. URL: Channel specific URL on the CDN server.
  • Page 83 Devices: Smart phone used to capture the program. Device ID: ID of the device as the MediaHub configured it. Device manufacturer: Smart phone manufacturer. Device model: Smart phone model name. Device name: The name of the device to be shown in MediaHub. Device serial number: The hardcoded serial number of the device.
  • Page 84 Encoder - Output 11.2.8.3 Unlike inputs, the output settings are the same for all Encoders, regardless of how the program was ingested into MIP. Figure: Encoder Output AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 85 Video codec: Pulldown to specify how MIP encodes the program for storage. MIP supports: H264, WMV3, WMVA, and WVC1. Bitrate (Kbps): Pulldown to specify program bitrate for storage. Resolution Pulldown to specify screen resolution for storage. Compression Quality Force minimum GOP size: Optional field to set MPEG Group of Picture structure.
  • Page 86 Audio codec type: Pulldown to specify how MIP encodes audio for storage: AAC, WMA and WMApro. When configuring the Audio CODEC type which describes the audio CODEC used by this encoder it will change the COCEC for each of the audio streams in the feed. ADD/DELETE Allows you to create multiple audio outputs.
  • Page 87 Sub Encoders Each Encoder has a primary video codec that creates the channel stream digital multimedia archive. If desired, additional sub encoders may be configured. Sub-encoders are typically set for lower resolution and bit rate, in comparison to the primary codec that serves specific monitoring or file exchange requirements.
  • Page 88 Encoder - Storage 11.2.8.4 This section defines where video is stored, how long it is saved and the disk threshold. Figure: Encoder Storage AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 89 Main index path: Example: C:\Video\indices\AB1.idx. Normally set by Volicon to default path on the main HDD. Free disk space This amount of space will not be used by MIP and kept free for threshold other use. Value should be between 0 and 0.9 where 0 means no free space is reserved and 0.9 means 90% of storage location is kept free.
  • Page 90 History depth Specifies how long programs are stored. Normally streams are stored in the local storage. However, in a case where that is not adequate, Volicon support can configure LTS. Value: Numeric value specifying how many unit intervals video will be stored.
  • Page 91 Encoder - Features 11.2.8.5 This section specifies audio loudness monitoring, DPI and AFD metadata processing, Thumbnails and NAVE. Loudness Monitoring 11.2.8.6 Figure: Encoder Features - Loudness Loudness With the optional loudness module enabled, the MIP performs loudness meter measurements to meet the following standards: EBU R 128, BS-1770-1, BS-1770-3, ATSC A/85 and EBU Tech 3341/2/3.
  • Page 92 Loudness Range Measurement (LRA) quantifies the variation in a time-varying loudness measurement. Loudness Range is supplementary to the main audio measure, Program Loudness, of EBU R 128. Loudness Range measures the variation of loudness on a macroscopic time-scale, in units of LU (Loudness Units).
  • Page 93 Dolby - Adaptive Transform Acoustic Coding 3 enable/disable. EnableDRC: Dolby – Dynamic Range Compression. Table: AC3 Figure: Encoder Features - DPI and AFD Digital Program Insertion. Events interval: List of intervals to be monitored for in/out DPI events. Log events: Enable/disable logging of DPI event to a database.
  • Page 94 Enable Only applies to RPM systems – identify objects and images on screen. Used for channel change verification. Table: Interactive Services Figure: Encoder Features - Thumbnails Thumbnails Enable Checkbox to enable/disable thumbnails. MSMQHost IP address or URL of Microsoft Message Queuing used to access video clip thumbnails.
  • Page 95 FreeText Enable/display of embedded text. Height Number of free text lines. Width Number of characters in a free text line. Score line: The line on which the scores will be burnt in a 1 based index system. Status line: The line on which the scores with be burnt in a 1 based index system (so if using the default height this is the line before last.
  • Page 96 Figure: NAVE Watermarking The Nielsen Audio Video Encoder (NAVE) is a system capable of inserting Nielsen Media Research proprietary NAVE source identification watermarking directly into the audio portion of compressed digital ATSC transport streams prior to broadcast. NAVE devices can simultaneously insert watermarking data on multiple independent digital television programs being broadcast whether they are standard definition (SDTV) or high definition (HDTV).
  • Page 97 Figure: Encoder Features - NAVE AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 98 Enable Enable/disable Nielsen Audio Video Encoder monitoring. This feature requires a subscription to Nielsen service. Score Line Percentage of good watermarks in the monitored window. Note: is been labeled “Error Percent” in early versions of MIP. Levels Filters watermarks by their levels. Final Distributor –...
  • Page 99 Encoder - Alerting 11.2.8.8 The alerting feature configures MIP to constantly monitor program streams. If the stream does not meet the monitoring criterion for the duration specified an alert is generated. A single alert is dispatched for each event. If the stream returns to normal in excess of the recovery time a new alert is generated if the stream once again falls outside monitoring parameters.
  • Page 100 Video loss: When video framing loss, commonly known as “sync”, is detected by the hardware and persists over the Video Duration threshold, then a VIDEOLOST Alert is generated. Only the Duration threshold is configurable; the level threshold is not configurable. Example: Video lost signal = TRUE over duration of 31 sec exceeding cycle time and duration threshold.
  • Page 101 Figure: Encoder Alerting Audio AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 102 Audio high: Audio high fault is detected when the incoming audio stays above the high level threshold for sufficient duration to exceed the audio duration threshold. AUDIOHIGH Alert Example: Audio alert is configured on a channel. Certainty threshold = -1 dB; Duration set to default of 30 sec. Audio input signal detected = 2 dB (above Certainty) for 6 minutes (exceeding the cycle time for the lineup plus the Duration threshold).
  • Page 103 Figure: Encoder Alerting Metadata Metadata Monitors embedded channel metadata. Detection Default: 30 seconds. Recovery Default: 10 seconds. Threshold Defines the number of metadata instances missed in the detection threshold duration. Example: if threshold is set to 5, if more than 5 instances are missed during the 30 second window an alert is generated.
  • Page 104 Encoder Captions – Closed Captioning 11.2.8.9 This section determines how MIP processes Closed Captioning and Subtitles. Figure: Encoder Captions CC Adjust: Not currently relevant to MIP Metadata enabled: Enable/disable Close Captioning monitor. Metadata type: Pulldown to specify which data format channel is using. TS teletext stream The ID of the Teletext stream inside the transport stream program.
  • Page 105 ADD/DELETE Add or remove subtitle language. Name Name of the language. StreamID Stream ID of the subtitle language. Millisec. Delay The delay of subtitles in relation to the video. Used to synchronize subtitles to video. Table: DVB Subtitles Language ADD/DELETE Add or remove metadata database URLs.
  • Page 106: Settings - Central Server

    Maximum restart The maximum number of times the watchdog will attempt to retries: restart the encoder. Maximum service The maximum number of times the watchdog is allowed to recoveries: restart the entire service. Table: Error Recovery Restart period can be used to force the encoder to restart either based on uptime or at a specific date and time.
  • Page 107 System – General 11.3.1.1 Figure: System General System date: Pulldown to select desired Year-month-day format. HF location: Hot Folder path, default: C:\hotfolder. Server host Central Server IP address on LAN. Web server IP Central Server Web IP address. address Manual mode Not yet implemented.
  • Page 108: Settings - Snmp Receivers

    Enable strong Enabling this option requires users to periodically reset password policy passphrase and use a combination of characters to create strong passwords. The system will refuse to accept a passphrase change if it does not meet the requirements and will prompt the user with the requirements.
  • Page 109: Settings - Channel Set

    Host: URL or IP of destination where the trap is to be sent. Set to localhost if all requests originate on the same machine as CS. Port Enter the port used for SNMP traffic with the host. Well- Known SNMP is port 162. Groups List of Active Directory Groups.
  • Page 110: Distribution Profiles

    Figure: Settings Channel Set Delete a Channel Set 11.3.3.2 Hover over the desired Channel Set and press the <Trash Can> icon. Distribution Profiles 11.3.4 The Distribution profiles specify how clips exit the MIP environment. Export defines how the clip is formatted.
  • Page 111 11.3.4.1 Export To create a new Export Profile click the <add> icon at the top of the page. To edit an existing profile hover over the profile name and click the <edit> icon at the far right. The Video Profile opens on the right side of the page. For a new Profile type the name into the Profile name line.
  • Page 112 Destination 11.3.4.2 To create a new Destination click the <add> icon at the top of the page. To edit an existing Destination profile hover over the Destination name and click the <edit> icon at the far right. A list of available destinations appears in the right side pane. Click on the desired destination. A new panel will open asking for additional information.
  • Page 113: Roles

    Roles 11.3.5 This section enables you to create named Roles with specific access permissions. When an account is generated it is associated with one or more Role. The Administrator account is unique in that it has permissions to all MIP features and cannot be deleted. Example: looking at the USERS role we note it has access to all MIP features except Admin Screens and Observer classic.
  • Page 114: Users

    Adding a New Role 11.3.5.1 To add a new Role click the <Add> icon at the top of the Dashboard. This opens and empty Role. Since Roles can be complex, and often times there are only small differences between Roles, use the Duplicate feature to simplify the task.
  • Page 115 Adding/Modifying Account 11.3.6.1 Click the <Add New User> to create a new account or hover over an existing account and press the <Edit> icon at the extreme right of the entry. The Edit User panel at the right of the page lets you modify account features.
  • Page 116: Active Users

    Export Account List 11.3.6.5 MIP allows you to create an Account Excel spreadsheet. Click the <More> icon at the top of the page and press <Export List>. A dialog box opens allowing you to view the file or save it to your workstation.
  • Page 117: Main

    Main 11.5.1 If you make changes to any of the Main sections press the icon at the bottom of the page. If MIP is able to successfully save your changes it displays a banner at the top of the page. Figure: Preferences Successfully Updated Time Zone 11.5.1.1...
  • Page 118: System Health

    The system requires the new password to be entered twice. If they do not match when you attempt to update your password, MIP displays an error message and your old password continues to be in force. Figure: New Password Does Not Match System Health 11.6 System Health is composed of three sections: Displays Alerts, Users Activity, and Event Viewer.
  • Page 119: Event Viewer

    This page displays internal system messages between the various MIP subsystems. Figure: Event Viewer Help 11.7 Pressing Help displays the URL for Volicon, a division of Verizon Digital Media Services, Customer Service and the user name and password to submit a request. Figure: Customer Support Help Request About 11.8...
  • Page 120: Reset Cache

    Reset Cache 11.9 Use the Reset Cache option to clear all application caches, such as selected channels. Figure: Reset Cache Log out 11.10 When you attempt to log out, you will be prompted to confirm the request as shown in the Log in section.
  • Page 121: System Monitoring Procedure

    SYSTEM MONITORING PROCEDURE The following system procedures are intended for system administrators as a guide to monitor the MIP system health periodically. Network logging issues might be caused by a variety of causes such as missing media streams, configuration issues, environmental changes or unexpected scenarios encountered by the system.
  • Page 122: Encoder Fault Corrective Actions

    Encoder Fault Corrective Actions 12.2.1 If the issue is due to the source media not being present, try to resolve it with the responsible party. (Note the corresponding Probe server name and address through Central Config Encoders). Otherwise, if the Encoder still is in red status, it could be a stopped Encoder. Probe must be restarted using Probe Manager.
  • Page 123: Checking Video Storage Utilization

    Figure: CPU and Memory Usage Checking Video Storage Utilization 12.3 Check the Video storage utilization by right clicking on the mounted Video folder and selecting the “Properties” item from the popup menu. The “Video Properties” window will appear. Figure: Select Video Properties Click the <Properties>...
  • Page 124 Insure this value levels off after reaching the specified MIP storage capacity, e. g., 6 months storage. Figure: Video properties display AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 125: Troubleshooting And Maintenance

    Client Machine Not Working 13.2.1 After a MIP software upgrade, or when you notice inconsistent MIP Client behavior, Volicon, a division of Verizon Digital Media Services recommends deleting the Temporary Internet files in the browser. AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 126: Install Player Cab File

    Install Player CAB File 13.3 When a systems administrator needs to install the ActiveX media on multiple machines or the firewall blocks player download from the web server, it’s more convenient to work with installation cab file. You can download the cab file from the MIP Web server address: https://MIP-url- addresss/MIP.cab When the download completes, double click on the CAB file and accept the player prompts to install...
  • Page 127: Osprey

    Osprey 13.5.3 On the Osprey 460e cards, Audio/Video can be examined at the input independently of the MIP software. This is useful for general A/V debugging and for Audio configuration. Figure: Accessing ViewCast At the Probe server - go to Programs and open the ViewCast SwiftCap program. Figure: ViewCast SwiftCap AG-7.2.B1-092414 •...
  • Page 128 Select the video channels in Capture Settings. Figure: Select Video Channels If you are working over Remote Desktop and network bandwidth is limited, decrease the size of the SwiftCap display in Video Capture Properties using Default Output Size selection. Click the Start Preview icon in Osprey SwiftCap screen above to examine the video input you just configured.
  • Page 129 Adjusting Audio with Osprey Encoder 13.5.3.1 In addition to the automatic audio adjustment, search for “Audio Adjust” section above, there is a manual procedure to adjust Osprey cards. From desktop select Start All Programs ViewCast AVStream Utilities Osprey Config. Figure: OspreyConfig The Osprey Config Panel appears.
  • Page 130: Hauppauge

    Use the application suite to view input from the Hauppauge card. Technical Support Portal 13.6 If you need support from Volicon, a division of Verizon Digital Media Services, please fill out a request for service at our support web page: http://www.Volicon,com/Volicon-support/. In response a case ticket number will be opened with a specific tech assigned to help with the issue.
  • Page 131: Snmp Notification

    SNMP NOTIFICATION MIP sends SNMP notifications to external systems (e.g., your Network Management System (NMS)) using the Alert Notification variables shown in the “SNMP Notification Settings” Table. You must configure the IP addresses of your NMS stations in MIP to enable this capability. MIB definitions are common across all Observer products.
  • Page 132 volStreamName PREFIX.11.4 Stream/scanner name to help identifying the link/STB Octet String location. volAlertEnum PREFIX.11.5 Grouping: event(0), test(10), service(20), encoder(30), Integer storage(40), license(50), AFD fault(100), video(200), metadata(300), power(400), Video Lost(500). volAlertName PREFIX.11.6 E.g., AUDIOLOW, ENCODER STOPPED. Octet String volAlertType PREFIX.11.7 Signals the NMS SET(1) or CLEAR(0) alert states, e.g. alert Integer is SET.
  • Page 133: Mib Variables Alert Example

    MIB Variables Alert Example 14.1.1 A real-time trap from an audio alert was traced to build this table, specifically, the Notification Variables in the leftmost column. The last column illustrates examples to Set and Clear an SNMP alert: Notification Variables OID Strings Description Alert SET / CLEAR...
  • Page 134 PREFIX.11.6 Value: volAlertName Octet String Alert nickname. AUDIOLOW (Size(32)) PREFIX.11.7 Type of alert: set (1), volAlertType Integer32 Value: 1 clear(0), or warning (2). (0/1/2) PREFIX.11.8 Certainty in volCertainty Value: 0 Integer32 percentage. Value: -69 PREFIX.11.9 volAudioLevel Audio level in dB units. (-34) Integer32 PREFIX.11.10...
  • Page 135: Snmp Notification Signaling

    SNMP Notification Signaling 14.2 Various alert related SNMP traps are listed below: MIP RPM Alerts (Fault Clips) VolAlertName VolAlertEnum Set /Clear and Notify (w/o clear) alerts VIDEO-OK, AUDIOLOW Set AUDIOLOW alert 200 (VIDEO) VIDEO-OK, AUDIOLOW Clear AUDIOLOW event VIDEO-OK, AUDIOHIGH Set AUDIOHIGH alert VIDEO-OK, AUDIOHIGH Clear AUDIOHIGH alert...
  • Page 136: System Alerts

    System Alerts 14.3 Most of the equipment and link related alerts are detected at the Probes and forwarded to the CS. The CS generates Event log and Event viewer entries. Since these alerts do not generate SNMP traps, the parameters such as “AlertEnum” are not critical. Description of MIP Events ALERT NAME (No SNMP only Event log)
  • Page 137: Revision History

    REVISION HISTORY MIP Releases 15.1 Version Build number Date Description Revision Change History 15.2 Date Description AG-7.2.B1-092414 • Restricted - customer use only...
  • Page 138 About Volicon Volicon is the leading provider of enterprise media intelligence solutions serving the needs of broadcasters, networks, cable op- erators, and governments worldwide. The Observer Media Intelligence Platform provides powerful tools for content creation and repurposing, ™ compliance monitoring, ad verification, competitive analysis, and quality of service monitoring. Deployed by over 1200 customers in more than 70 countries worldwide, Volicon solutions are used by all stakeholders in the media enterprise —...

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