Toshiba A210-EZ2202X User Manual

A210-ez2202x user's guide
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Satellite Pro
Series User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 152
in this guide.
®
A210/A215
"If Something Goes Wrong" on
GMAD00145010
09/07

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Summary of Contents for Toshiba A210-EZ2202X

  • Page 1 Satellite Pro Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 152 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port microphone jack (Port availability depends on model selected).
  • Page 4: Industry Canada Requirement

    Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 12: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS...
  • Page 13 France Ireland Luxembourg Norway Switzerland Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 14 Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria...
  • Page 15 ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.
  • Page 16: Wireless Lan Card

    Bluetooth Wireless Technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.
  • Page 17 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 18: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 19: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 20 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 21 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
  • Page 22 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 23 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 24: Table Of Contents

    Precautions...36 Important information on your computer’s Setting up your computer ...38 Setting up your software...38 Registering your computer with Toshiba ...39 Adding optional external devices...39 Connecting to a power source ...40 Charging the main battery...42 Using the computer for the first time ...43...
  • Page 25 Opening the display panel ...43 Your computer’s features and specifications ...44 Turning on the power...44 Adding memory (optional) ...45 Installing a memory module ...46 Removing a memory module...50 Checking total memory ...52 Hard Drive Recovery Utilities ...52 Creating Recovery CDs/DVDs ...53 Hard Disk Drive Recovery options ...54 Hard Disk Drive Recovery using the Recovery media ...59...
  • Page 26 Removing a disc with the computer on...93 Removing a disc with the computer off ...93 Caring for CD or DVD discs ...94 Toshiba’s online resources ...94 Chapter 3: Mobile Computing... 95 Toshiba’s energy-saver design...95 Running the computer on battery power ...95 Battery Notice ...96...
  • Page 27 Using additional batteries ...97 Charging batteries...97 Charging the main battery...98 Charging the RTC battery...98 Monitoring main battery power...99 Determining remaining battery power...101 What to do when the main battery runs low ...101 Setting battery alarms...102 Conserving battery power ...102 Power Profiles ...103 Using a hot key to set the Power Profile ...104 Changing the main battery ...104 Removing the battery from the computer ...105...
  • Page 28 Using a user password ...139 Deleting a user password...140 TOSHIBA PC Diagnostic Tool Utility...141 Fn-esse Starting Fn-esse TOSHIBA SD™ Memory Card Format Utility ...143 TOSHIBA Power Saver ...144 Preset Power Profiles ...145 Quickly creating a new power profile ...145 Customizing a power profile ...145 Mouse Utility...146...
  • Page 29 Wireless networking problems ...173 DVD operating problems...176 Develop good computing habits ...178 Data and system configuration backup in If you need further assistance...184 Before you contact Toshiba ...184 Contacting Toshiba ...184 Other Toshiba Internet Web sites...185 Toshiba’s worldwide offices...185 ®...
  • Page 30 ConfigFree Connectivity Doctor ...198 Search for Wireless Devices ...200 Profile Settings ...205 ConfigFree Quick Connect...211 Using the Automatic Switch...213 Semi-Automatic Switch Feature ...214 Glossary...215 Index...229 is not fully charged ...189 ® with your Toshiba ® ...196 ® Utilities...198 ® SUMMIT...207...
  • Page 31: Introduction

    Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
  • Page 32: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 33: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 34: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 152.
  • Page 35: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
  • Page 36: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 37: Important Information On Your Computer's Cooling Fan

    ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
  • Page 38: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and ExpressCard™.
  • Page 39: Registering Your Computer With Toshiba

    If you decide not to register at that time, you can either double-click the Register with Toshiba icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
  • Page 40: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 41 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 42: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows blue when the main battery is fully charged ❖...
  • Page 43: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 44: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 45: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
  • Page 46: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 47 Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover.
  • Page 48 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
  • Page 49 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
  • Page 50: Removing A Memory Module

    Getting Started Adding memory (optional) (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables.
  • Page 51 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Standby or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
  • Page 52: Checking Total Memory

    Getting Started Hard Drive Recovery Utilities TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Click Start, Control Panel, Performance and Maintenance, and then System.
  • Page 53: Creating Recovery Cds/Dvds

    The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
  • Page 54: Hard Disk Drive Recovery Options

    Getting Started Hard Drive Recovery Utilities Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. Click Create. Insert the first blank CD or DVD into your writable optical drive when prompted.
  • Page 55 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: ❖ Recovery of Factory Default Software ❖...
  • Page 56 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
  • Page 57 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
  • Page 58 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
  • Page 59: Hard Disk Drive Recovery Using The Recovery Media

    When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter . The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 54, to explain the available recovery options.
  • Page 60: Installing Drivers And Applications

    Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
  • Page 61: Scrolling With The Touchpad

    NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
  • Page 62: Directing The Display Output When You Turn On The Computer

    Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Connect the monitor’s video cable to the RGB (monitor) port on the side of the computer.
  • Page 63: Adjusting The Quality Of The External Display

    ❖ TV only (Sample Image) Display options window Release the TECHNICAL NOTE: You can also change these settings using the Display Properties box. Set the option for the video controller by clicking Start, Control Panel, Appearance and Themes, and then Display. Choose the Settings tab, click the Advanced button, select Display Device, select the applicable Monitor type, and then click Apply or OK.
  • Page 64: Connecting A Printer

    Getting Started Connecting a printer Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
  • Page 65: Connecting An Optional External Diskette Drive

    Connecting an optional external diskette drive Click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
  • Page 66: Turning Off The Computer

    Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
  • Page 67 ❖ Use the Shut Down command if you are connected to a domain server. ❖ If you have work in progress and are not connected to a network, use the Windows to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off.
  • Page 68: Using The Turn Off Computer Or Shut Down Commands

    Getting Started Turning off the computer ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode”...
  • Page 69 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
  • Page 70 For more information about the Power Saver utility, see Power Saver” on page Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. 144. “TOSHIBA...
  • Page 71: Using And Configuring Hibernation Mode

    To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. Getting Started Turning off the computer ®...
  • Page 72 The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel. 144. “TOSHIBA...
  • Page 73: Using And Configuring Standby Mode

    To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. NOTE...
  • Page 74: Closing The Display Panel

    Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery” on page 144. “Power Profiles” on page 108. “TOSHIBA 103. There are “Utilities” on...
  • Page 75: Cleaning The Computer

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 76 Getting Started Caring for your computer Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
  • Page 77: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 78 Learning the Basics Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 79: Using The Keyboard

    Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
  • Page 80: Ctrl, Fn, And Alt Keys

    Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
  • Page 81: Overlay Keys

    Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
  • Page 82: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options.
  • Page 83: Starting A Program From The Run Dialog Box

    This example opens WordPad using Windows Click Start, and then All Programs. Click Accessories. Click Windows Explorer. Click My Computer to expand the window. In the left part of the window, click the line that ends in “(C:).” In the left part of the window, under the C: icon, double-click the folder containing the program, in this case Program Files.
  • Page 84: Saving Your Work

    Learning the Basics Saving your work In the Run dialog box: ❖ If you know the program’s location, type the command line. For a program in the Windows program name. Otherwise, type the full file path. For example, to access WordPad, type: c:\Program Files\Windows NT\Accessories\wordpad.exe, click OK.
  • Page 85 Saving files ® In your Windows If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
  • Page 86: Printing Your Work

    Learning the Basics Printing your work File names The Windows contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...
  • Page 87: Backing Up Your Work

    In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 88: Restoring Your Work

    Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
  • Page 89: Optical Drive Components

    Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
  • Page 90 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in DVD discs”...
  • Page 91: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 92: Playing Optical Media

    Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s complete detailed specifications at pcsupport.toshiba.com. ® Player control panel works much like an ® Player and use it to select and...
  • Page 93: Removing A Disc With The Computer On

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 94: Caring For Cd Or Dvd Discs

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 95: Chapter 3: Mobile Computing

    Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
  • Page 96: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
  • Page 97: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 98: Charging The Main Battery

    Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 99: Monitoring Main Battery Power

    NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working.
  • Page 100 Mobile Computing Monitoring main battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery”...
  • Page 101: Determining Remaining Battery Power

    Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
  • Page 102: Setting Battery Alarms

    By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance.
  • Page 103: Power Profiles

    To do this: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window Select an appropriate profile for your work environment or create your own custom profile.
  • Page 104: Using A Hot Key To Set The Power Profile

    Mobile Computing Changing the main battery Using a hot key to set the Power Profile You may use a hot key to set the Power Profile. To set the Power Profile: Press pop-up window. (Sample Image) Power Profile pop-up window While continuing to press desired Power Profile.
  • Page 105: Removing The Battery From The Computer

    TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in Hibernation mode”...
  • Page 106: Inserting A Charged Battery

    Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
  • Page 107 If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position. (Sample Illustration) Inserting the battery Turn the computer right side up.
  • Page 108: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
  • Page 109: Maintaining Your Battery

    Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 110 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
  • Page 111: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 112: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 113: Finding Your Way Around The Desktop

    Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 114 Exploring Your Computer’s Features Exploring the desktop NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖...
  • Page 115: Setting Up For Communications

    Setting up for communications To connect to the Internet, or use an online service, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ ®...
  • Page 116: Connecting A Modem To A Telephone Line

    Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
  • Page 117: Connecting Your Computer To A Network

    Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
  • Page 118 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the New Connection Wizard: Click Start, and then All Programs. Click Accessories, Communications, and click New Connection Wizard.
  • Page 119: An Overview Of Using The Internet

    Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.
  • Page 120: The World Wide Web

    Exploring Your Computer’s Features An overview of using the Internet The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP).
  • Page 121: Surfing The Internet

    Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address. The Web address, or Uniform Resource Locator (URL), is a unique identifier for that computer system linked to the Internet.
  • Page 122: Uploading To, And Downloading Files From The Internet

    Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
  • Page 123: Using External Speakers Or Headphones

    When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. NOTE You can only record 60 seconds at a time. To hear what you just recorded, click the Play button. To save the file, click File, and then Save.
  • Page 124: Using An Expresscard

    Exploring Your Computer’s Features Using an ExpressCard™ Using an ExpressCard (Available on certain models) This section applies if you have a ExpressCard The ExpressCard slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on.
  • Page 125: Using The Bridge Media Adapter Slot

    PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media.
  • Page 126: Removing Memory Media

    Exploring Your Computer’s Features Using the Bridge Media Adapter Slot When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the System tray and then selecting the card or device you want to remove.
  • Page 127: Using The I.link ® Port

    Exploring Your Computer’s Features ® Using the i.LINK port ® Using the i.LINK port (Available on certain models) ® The i.LINK port (available on certain models) on the side of the computer provides an extremely fast data transfer rate. ® In addition to high speed, the i.LINK port also supports isochronous data transfer (the delivery of data at a guaranteed rate).
  • Page 128: Chapter 5: Utilities

    TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖...
  • Page 129: Toshiba Assist

    TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
  • Page 130: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ❖ Start Bluetooth ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® ® Settings ® Local COM Settings...
  • Page 131: Secure

    Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
  • Page 132: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 133: Optimize

    The features available in this category are: ❖ Hotkey assignment using ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist Fn-esse®...
  • Page 134: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
  • Page 135: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 136: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 137 Enter the password again, then click OK. Click OK to exit. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
  • Page 138: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 139: Deleting A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 140: Deleting A User Password

    Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Optimize tab.
  • Page 141: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 142: Fn-Esse

    You can assign any key that is not associated with a hot key or a keyboard overlay. ® Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of TOSHIBA Assist.
  • Page 143: Toshiba Sd™ Memory Card Format Utility

    This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Card Format screen appears.
  • Page 144: Toshiba Power Saver

    The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
  • Page 145: Preset Power Profiles

    Type the name for your new profile, and then click OK. Customizing a power profile Select the profile to be customized in the Profile panel. Make the desired changes to the settings on the Basic Setup tab and the Setup Action tab. Click Apply, then OK. Utilities TOSHIBA Power Saver...
  • Page 146: Mouse Utility

    To access the Mouse utility: Click Start, Control Panel, Printers and other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
  • Page 147: Toshiba Hardware Setup

    To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then Assist, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
  • Page 148 Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
  • Page 149: Toshiba Zooming Utility

    The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right-click the TOSHIBA Zooming Utility “Hot Keys” on page ®...
  • Page 150: Cd/Dvd Drive Acoustic Silencer

    Double-click the icon in the task tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
  • Page 151: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 152: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 153 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
  • Page 154: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.
  • Page 155 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 156: The Windows Operating System Is Not Working

    If Something Goes Wrong The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris Connect the AC adaptor to a different power outlet, preferably in a different room.
  • Page 157: Internet Problems

    The Windows® operating system is not working To open the Startup menu: Restart your computer. Press when your computer starts and before Windows loading. The Windows options: ❖ Safe Mode ❖ Safe Mode (with Networking) ❖ Safe Mode (with Command Prompt) ❖...
  • Page 158: The Windows Operating System Can Help You

    Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
  • Page 159: Resolving Hardware Conflicts On Your Own

    If Something Goes Wrong Resolving a hardware conflict The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work.
  • Page 160: Fixing A Problem With Device Manager

    If Something Goes Wrong Resolving a hardware conflict Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove it from the computer. ❖...
  • Page 161: Memory Problems

    Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties: Click Start, Control Panel, then click Performance and Maintenance.
  • Page 162: Power And The Batteries

    If Something Goes Wrong Resolving a hardware conflict Click Turn Off. The operating system shuts down and turns off the computer automatically. Remove the memory module, following the instructions in “Removing a memory module” on page Reinstall the memory module, following the instructions in “Installing a memory module”...
  • Page 163 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 164: Keyboard Problems

    If Something Goes Wrong Resolving a hardware conflict Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode light is on, press light, or If the problem occurs when both the keypad overlays are off, make...
  • Page 165 HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.
  • Page 166: Disk Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Adjust the screen resolution and/or color quality. Click OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher.
  • Page 167 NOTE This feature is not available for optical drives. Click the Tools tab. Click the Check now button. The Check Disk All Apps box appears. You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start.
  • Page 168: Optical Drive Problems

    If Something Goes Wrong Resolving a hardware conflict The computer displays the If you are starting the computer from a diskette, the diskette in the drive does not have the files necessary to start the computer. Replace it with a bootable diskette. The drive cannot read a diskette.
  • Page 169: Sound System Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with a data CD or DVD, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 170 If Something Goes Wrong Resolving a hardware conflict Card Information Structure When you insert an ExpressCard™ into a slot, the computer attempts to determine the type of card and the resources it requires by reading its Card Information Structure (CIS). Sometimes the CIS contains enough information for you to use the card immediately.
  • Page 171 Double-click the ExpressCard adapter. Double-click the appropriate ExpressCard™. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard™ configuration and status. The computer stops working (hangs) when you insert an ExpressCard™ The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system.
  • Page 172: Printer Problems

    If Something Goes Wrong Resolving a hardware conflict ExpressCard™ Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section.
  • Page 173: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking...
  • Page 174 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
  • Page 175 ❖ Enter IPCONFIG /ALL ❖ The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the ®...
  • Page 176: Dvd Operating Problems

    “Checking device properties” on page 161 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 177 Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: Click Start, Control Panel. The Control Panel window appears. Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. Click the Settings tab. Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480.
  • Page 178: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Click and hold the up arrow by the list or move the slide to the top. Click None. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes.
  • Page 179: Data And System Configuration Backup In The Windows Operating System

    Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 180 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
  • Page 181 ® A Windows Explorer window will open for the blank CD. This window will be referred to as “the CD window.” Open a second Windows then My Computer. In this second window, browse to the files you wish to back up. Click the down-pointing arrow at the upper-right of the window (to the left of the Go button) to see a list of locations that includes My Documents—a likely location of your data.
  • Page 182 If Something Goes Wrong Develop good computing habits Favorites (bookmarks) for Internet Explorer Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer The Import/Export Wizard will appear. Click Next. Click Export Favorites, Next. (To restore the Favorites to the hard disk drive later you would select Import Favorites from this list.) A list of your Favorites folders will appear, with the top-level...
  • Page 183 ❖ Create a Restore Point (refer to with Restore Points” on page use the System Restore utility to set a Restore Point (see the section titled Restore Points). If anything goes wrong, you will then be able to easily restore the Windows the state it was in prior to the installation, undoing any changes that the installation process introduced.
  • Page 184: If You Need Further Assistance

    Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
  • Page 185: Other Toshiba Internet Web Sites

    Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
  • Page 186 Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO...
  • Page 187: Appendix A: Hot Keys

    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
  • Page 188: Password Security

    Hot Keys Password security Password security This hot key blanks the display. Without a password The Fn + F1 key combination turns off the display and activates instant security. Using the pointing device or any key will make the display’s content reappear, if no password is set for the current user. With a password The Fn + F1 key combination turns off the display and activates instant security.
  • Page 189: Maintaining Security When The Battery Is Not Fully Charged

    This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page password screen saver Hot Keys Power profile ®...
  • Page 190: Standby Mode

    Hot Keys Standby mode Standby mode This hot key places the computer into Standby mode. A message box displays by default to confirm that the computer is entering Standby mode. You can choose not to display this message box. (Sample Image) Sample Standby confirmation box For more information about Standby mode, please see “Using and configuring Standby mode”...
  • Page 191: Display Modes

    Display modes This hot key cycles through the power-on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 192: Disabling Or Enabling Wireless Devices

    All disabled—Disables both the Bluetooth ® Wi-Fi modules. ® Wi-Fi enabled—Enables just the Wi-Fi ® Bluetooth enabled—Enables just the Bluetooth module. All enabled—Enables both Bluetooth “TOSHIBA Zooming Utility” on 149. “TOSHIBA Zooming Utility” on 149. ® ® module. ® ® ® and Wi-Fi “Using...
  • Page 193: Keyboard Hot Keys

    Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution. [Space bar] Hot Keys Keyboard hot keys...
  • Page 194: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
  • Page 195: Appendix C: Using Configfree ® With Your Toshiba

    Appendix C Using ConfigFree Toshiba Computer NOTE All references to Bluetooth Bluetooth ® ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks. NOTE For more information on using ConfigFree, see the ConfigFree online Help.
  • Page 196: Getting Started

    Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon on the Taskbar is displayed with an “X.”...
  • Page 197 ® Using ConfigFree with your Toshiba Computer Getting Started When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities.
  • Page 198: Configfree ® Utilities

    The Connectivity Doctor displays the following information: ❖ WEP (Used, not Used) ❖ Wired connection line (link speed) ❖ Wireless connection line (signal strength and link speed) ❖ Location of wireless communication switch (identified with a yellow arrow) ® with your Toshiba Computer ® Utilities...
  • Page 199 ® Using ConfigFree with your Toshiba Computer ® ConfigFree Utilities ❖ Status of wireless communication switch (on or off) (Sample Image) Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
  • Page 200: Search For Wireless Devices

    The Search for Wireless Devices utility searches for wireless LAN and Bluetooth displays information about them on a virtual map. To search for wireless devices: Click the ® with your Toshiba Computer ® Utilities When checked, the ConfigFree system tray. Displays ConfigFree setting screen.
  • Page 201 The Search for Wireless Devices feature identifies if a device is IEEE 802.11a, b, or g. It also includes an option to display hidden access point availability. (Sample Image) Viewing Wi-Fi ® with your Toshiba Computer ® ConfigFree Utilities ®...
  • Page 202 Drag and drop the device you want to connect to the computer icon at the center of the map. The Wireless Settings screen appears. (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen ® with your Toshiba Computer ® Utilities ®...
  • Page 203 Transferring files using Bluetooth There are several ways to use Bluetooth devices. To select the device using the Bluetooth ❖ Open the Bluetooth ® with your Toshiba Computer ® ConfigFree Utilities ® devices ® ®...
  • Page 204 (Sample Image) Dragging the file to the Bluetooth Or, you can right-click the file and select Send to Bluetooth Devices. (Sample Image) Selecting Send to Bluetooth Choose a file recipient. ® with your Toshiba Computer ® Utilities ® device icon ®...
  • Page 205: Profile Settings

    Dial-up connection settings for the default connection ❖ File and printer sharing settings ❖ Printer settings for the default printer ❖ Bluetooth ® with your Toshiba Computer ConfigFree ® device ® device: ® profiles are useful for easily switching ®...
  • Page 206 C:\Program Files\Internet Explorer\IEXPLORE.EXE Click OK. Press to show more capture options (Sample Image) Add Profile screen ® with your Toshiba Computer ® Utilities icon in the system tray. icon at the bottom of the screen to display more ®...
  • Page 207: Configfree ® Summit

    The SUMMIT utility uses the following types of connections: ❖ Wireless LAN via Access Point ❖ Wireless LAN via Ad Hoc ❖ LAN (same subnet) ® with your Toshiba Computer ® ConfigFree Utilities...
  • Page 208 Files can be shared with one user or all users attending the meeting. ❖ To share a file with one user, drag and drop the file on the user’s icon. ® with your Toshiba Computer ® Utilities ® PAN/LAP Select users...
  • Page 209 If you are the Host of the summit, and drag a file to the center of the SUMMIT table, it will automatically be sent to all SUMMIT users who can then accept or decline the file as desired. (Sample Image) Sharing a file with all users ® with your Toshiba Computer ® ConfigFree Utilities...
  • Page 210 Right-click the file and choose a file recipient. Click Send. An Access Point may not always be available. To find out how to use Quick Connect to launch ConfigFree Summit, see Toshiba Device” on page ® with your Toshiba Computer ®...
  • Page 211: Quick Connect

    Direct Link Toshiba Device. Launches ConfigFree SUMMIT Toshiba Wireless Projector The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector. Once the projector utility is installed, launching the Quick Connect utility automatically opens the Wireless Data Projector Application. There you can configure how you would like to use the projector.
  • Page 212 NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
  • Page 213: Using The Automatic Switch

    Toshiba Device submenu. This action switches the computer’s wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on.
  • Page 214: Semi-Automatic Switch Feature

    Several profiles can be defined for a single SSID. In this case, several notification windows are displayed. By clicking these windows, you can switch to the profile for that location. ® with your Toshiba Computer icon in the system tray.
  • Page 215: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
  • Page 216 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
  • Page 217 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 218 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 219 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 220 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
  • Page 221 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
  • Page 222 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 223 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
  • Page 224 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
  • Page 225 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
  • Page 226 Glossary program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility. properties — The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date.
  • Page 227 select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
  • Page 228 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —...
  • Page 229: Index

    42 not charging 162 power profile 189 power profile hot key 104 real-time clock (RTC) 96 removing 105 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 125 removing memory media 126 button power 45 start 114...
  • Page 230 Index click 61 communications network connection 117 set up 115 system resources 159 compact disc positioning 90 compact discs handling 90 removing 93 computer caring for 74 cleaning 75 moving 75 non-system disk or disk error message 155 not accessing disk drives 154 running on battery power 95 setting up 38 warning resume failure message...
  • Page 231 Error-checking 166 Ethernet LAN port 118 exploring the desktop 112 ExpressCard™ checklist 170 computer stops working 171 errors 172 hot swapping fails 171 not recognized 171 problem solving 169 ExpressCards™ CIS (Card Information Structure) inserting 124 removing 124 external monitor not working 166 mouse 63 external diskette drive...
  • Page 232 Index URL address not found 157 using 119 Internet Explorer icon 113 Internet Service Providers 120 IRQ (Interrupt Request) 159 ISPs 120 jack RJ-11 117 keyboard character keys 79 function keys 80 hot keys 193 not working 154 overlay keys 81 troubleshooting 164 using 79 Windows®...
  • Page 233 165 checking device properties 161 computer hangs when ExpressCard™ inserted 171 computer will not power up 154 contacting Toshiba 184 corrupted/damaged data files 167 Device Manager 160 disabling a device 160 Index disk drive is slow 167 display is blank 164 ExpressCard™...
  • Page 234 116 television adjusting display 63 Toshiba registering computer 39 worldwide offices 185 TOSHIBA Assist 129 TOSHIBA Hardware Setup 147 Toshiba online resources 94 traveling tips 111 troubleshooting DVD player general problems 176 external keyboard 164 keyboard 164...
  • Page 235 Power Saver 144 video projector adjusting display 63 warranty limited warranty 34 Web 120 Web sites 184 Wi-Fi® wireless networking 119 Windows Media® Player 91 Windows Media® Player icon 113 Windows® Explorer 82 Windows® operating system Help and Support 158 problem solving 156 Windows®...

Table of Contents