Table of Contents
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Table of Contents
Summary of Contents for natus NICVIEW 2
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Page 1: Instructions For Use
Instructions for Use... - Page 2 Natus® and NICVIEW® are registered trademarks of Natus Medical Incorporated. © 2020 Natus Medical Incorporated. All rights reserved. This manual may not be reprinted or copied in whole or in part without written consent from Natus Medical Incorporated. The content of this manual may change without notice.
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Page 3: Table Of Contents
NOTES: _____________________________________________________________________________________________________ 5 1.1.3 SYMBOLS: ___________________________________________________________________________________________________ 6 HARDWARE __________________________________________________________________________________ 6 CAMERA & CAMERA MOUNTING ARM __________________________________________________________________ 6 2.1.1 NICVIEW 2 __________________________________________________________________________________________________ 6 CLEANING THE NICVIEW HARDWARE ______________________________________________________________ 7 PORTAL NAVIGATION MENU ____________________________________________________________________ 8 HOME _____________________________________________________________________________________________ 8 4.1.1 CAMERA TILES _______________________________________________________________________________________________ 8 4.1.2... - Page 4 4.3.2 ONLINE CONSENT ___________________________________________________________________________________________ 14 4.3.2.1 CONFIGURATION OPTIONS ____________________________________________________________________________________ 14 4.3.3 PRINT CONSENT _____________________________________________________________________________________________ 15 4.3.3.1 PRINT CONSENT AND CREDENTIAL LANGUAGE SUPPORT ____________________________________________________________ 15 4.3.3.2 CONFIGURATION OPTIONS ____________________________________________________________________________________ 15 4.3.4 LOGO _____________________________________________________________________________________________________ 16 4.3.5 OFFLINE IMAGE _____________________________________________________________________________________________ 16 4.3.6 ARE YOU STILL THERE ________________________________________________________________________________________ 16 4.3.7 SYSTEM SHUTDOWN _________________________________________________________________________________________ 16 4.3.8...
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Page 5: Introduction
1. INTRODUCTION The NICVIEW system is intended to promote family bonding by providing an internet accessible, secure, real- time video stream of their infant in the Neonatal Intensive Care and Pediatrics Units. The NICVIEW system is comprised of a camera and mounting arm. The camera may be hardwired or wireless. The mounting arm includes a clamp which can be attached to the NICVIEW roll stand, hospital IV pole, post of a wall mount system, or post accessory of an incubator or radiant warmer. -
Page 6: Symbols
The following information is presented with the assumption that the NICVIEW System has been installed in the facility. CAMERA & CAMERA MOUNTING ARM The key hardware components of the NICVIEW System are the camera and mounting arm. 2.1.1 NICVIEW 2 NICVIEW Instructions for Use P/N 028158 Revision Date February 5, 2020... -
Page 7: Cleaning The Nicview Hardware
Using NICVIEW 2 NICVIEW 2 features a virtual “Privacy Mode” to enable facility staff to manually suspend video streaming when caring for the infant. When the camera is in “Privacy Mode” an “Offline Image” is displayed to the parent/family viewing the infant on their personal device(s). -
Page 8: Portal Navigation Menu
• The version of the camera, located at the top of the tile; a blue line for NICVIEW 1 and a green line for NICVIEW 2 • Current assigned user login if the camera is in use by a family •... -
Page 9: Pre-Defined Search Tags
LOCKED STATE: If requested by a facility, Natus Technical Service can lock the text in the location field. Please note that only administrative users have the ability to edit the location if there has been a request to the support staff for NICVIEW to lock this setting in the system for a particular camera or all cameras. -
Page 10: Enable & Disable Privacy
NOTE: Some users may experience a brief pause in the screen display and/or ability to stream video. The camera system has been designed to operate for a duration of at least 7 days without requiring the user to restart or reset. 4.1.4.1.3 ENABLE &... -
Page 11: Resend Credentials
network → BASIC USERS: Please note that a basic user cannot print or manage the consent process. 4.1.4.2.4 RESEND CREDENTIALS If the “Resend Credentials” feature is enabled, the hospital user can resend the current credentials for the user via email or text message/ SMS (United States phone numbers only). Follow these steps: •... -
Page 12: Family Notes
Delete link associated with that range. →BASIC USERS: Please note that a basic user can view the schedule, but not edit it. 4.1.4.4 FAMILY NOTES The system allows notes to be entered and provided for parents and family, → NOTE: The “Add” Note option will not be shown if the camera is not currently assigned to a user. 4.1.4.4.1 ADDING A CANNED NOTE •... -
Page 13: Add New User
4.2.1.2 ADD NEW USER Select Users from the navigation menu. To add a new user: • Click Add New User • Enter the “User Name”, either an email address or in the format of user.hospitalname • Enter the user’s “Email Address” •... -
Page 14: General
The Facility Settings can be accessed via the Navigation Menu. The following section will discuss the list of each sub-category within the Settings Menu and how to configure these features to meet each facility’s needs. 4.3.1 GENERAL 4.3.1.1 CONFIGURATION OPTIONS ... -
Page 15: Print Consent
NOTE: Each time a user connects; their username, IP address and the time stamp are recorded. At this time the user is only required to consent from one device per location which is known by the IP address associated with their connection. 4.3.3 PRINT CONSENT 4.3.3.1 PRINT CONSENT AND CREDENTIAL LANGUAGE SUPPORT... -
Page 16: Logo
4.3.4 LOGO The facility may configure the NICVIEW PORTAL to display a logo to system users. Logo Requirements: Use an aspect ratio that is equal or less than 640px wide and 480px high Must be less than 2 megabytes Strive for wide and short to assist print and online viewing To Upload a Logo: •... -
Page 17: Family Notes
The system shutdown feature allows staff to quickly take ALL cameras offline in case of an emergency and force all cameras to show the “Offline Image” to viewers. To Disable All Cameras • Check Disable All Cameras • Click Save Note: When the box is unchecked and save is clicked, the cameras return to their pre-shutdown state. -
Page 18: Donation
o Click Save 4.3.10 DONATION 4.3.10.1 DONATION SUPPORT NICVIEW does not provide tools for helping a facility collect donations. However, by going to the Donation setting the facility can connect via a URL to a third party donation site. This setting is optional. To Enable: o Enter the URL of the donation website o Check Enable Donations... -
Page 19: Usage By Geography
• Click the Camera Name from the list to view more detail o Each user assigned during the month will be shown with its date range of assignment, and the number of logins received during that time period • Click Show Details o Each login instance will be shown with detailed data including time stamp, location, and type of device used to make the connection o Click Map to launch Google Maps in a new browser window with the approximate location where... -
Page 20: Languages
LANGUAGES Support for different languages is available. Select a different language from the provided list and the site will be translated into the selected language. Note: the following features will NOT be translated: • Online Consent • Family Notes 5. SPECIFICATIONS Dimensions Size Camera (W x H x D) -
Page 21: Standards Compliance And Normative References Information
Support for NICVIEW is offered 24 hours a day, 7 days a week, and 365 days a year for both facility staff and families. Support is offered by phone, email and chat. Support contact information can be found at: https://www.nicview.net/contactus.aspx Support@nicview.net Nicview_Technical_Service@natus.com SUPPORT TYPE 8.1.1 FACILITY/STAFF SUPPORT • Any questions or concerns on how to use the NICVIEW system. - Page 22 NICVIEW Instructions for Use P/N 028158 Revision Date February 5, 2020...