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If Something Goes Wrong
If you need further assistance
Before you call
Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Try the following before contacting Toshiba:
❖
Review the troubleshooting information in your
Windows
❖
If the problem occurs while you are running a program,
consult the program's documentation for troubleshooting
suggestions. Contact the software company's technical
support group for their assistance.
❖
Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
Detailed system specifications are available at
www.ts.toshiba.com
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left, or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you. You can access Toshiba on the Internet using any
Internet browser by typing
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer's serial number.
❖
The computer and any optional devices related to the
problem.
®
XP documentation.
by selecting your particular product and
support.toshiba.com
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