Storage Drawer; Oven Door; Troubleshooting - Whirlpool  GW397LXUQ Use & Care Manual

Storage Drawer

(on some models)
The storage drawer can be removed. Before removing, make sure
drawer is cool and empty.
To Remove:
1. Pull storage drawer out to the first stop position.
2. Lift up the front of the drawer and pull the drawer out to the
second stop position.
3. Grasp sides and lift drawer top up and out.
To Replace:
1. Fit the ends of the drawer glides into the rails in the range.
2. Lift up the front of the drawer and gently push in to the first
stop position.
3. Lift drawer up again and push until drawer is closed.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
18
For normal range use, it is not suggested to remove the oven
door. However, if removal is necessary, make sure the oven is off
and cool. Then, follow these instructions. The oven door is heavy.
To Remove:
1. Open oven door to the first stop position (opened about
4" [10.0 cm]).
2. Grasp door at each side. Do not use the door handle to lift
door.
3. Lift up evenly until door clears hinge arms.
To Replace:
1. Grasp door at each side.
2. Align slots in the door with the hinge arms on the range.
3. Slide the door down onto the hinge arms until the door is
completely seated on the hinges. Push down on the top
corners of the door to completely seat door on hinges. Door
should not appear crooked.

TROUBLESHOOTING

Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see "Assistance or Service" section.
Surface burner makes popping noises
Is the burner wet?
Let it dry.

Oven Door