Samsung EX1 User Manual page 120

Before contacting a service center
Situation Suggested remedies
Make sure that the camera is correctly
connected to the external monitor with
The TV does not
the A/V cable.
display your photos
Make sure that your memory card
contains photos.
Make sure that the optional flash unit is
turned on.
An optional flash unit
Make sure that the optional flash unit
does not fire
is correctly mounted on the accessory
shoe.
Make sure that the USB cable is
connected correctly.
Your computer does
Make sure that your camera is switched
not recognize your
on.
camera
Make sure that you are using a
supported operating system.
The file transmission may be interrupted by
Your computer
static electricity. Disconnect the USB cable
disconnects the camera
while transferring files
and connect it again.
Videos may not play on some video player
programs. To play video files captured with
Your computer cannot
play videos
your camera, install and use the Intelli-
studio program on your computer. (p. 93)
Situation
Intelli-studio is not
functioning properly
Cannot set the DPOF
for RAW files
Cannot lock the
exposure value by
pressing [E]
119
Appendixes
Suggested remedies
End Intelli-studio and restart the program.
You cannot use Intelli-studio on
Macintosh computers.
Make sure that the PC Software is set
to On in the settings menu. (p. 107)
Depending on your computer's
specification and environments, the
program may not launch automatically.
In this case, click Start My
Computer Intelli-studio
iStudio.exe on your computer.
You cannot set the DPOF for RAW files.
You cannot lock the exposure value in
t mode.