Samsung DVD-VR370 User Manual page 81

reference
TROUBLESHOOTING (DVD)
If your product malfunctions, go through the check points below before contacting a Samsung authorized service
centre.
PROBLEM
No power.
The input is displayed for a while when the
power turns on.
Cannot record TV programmes.
Timer recording does not work properly.
Cannot record.
I pressed the REC button but there is no
response.
I forgot the password for parental lock.
Cannot play the disc.
No sound.
EXPLANATION/SOLUTION
• Check whether the power cord is securely plugged into the power outlet.
• Did you press the /I button of your DVD Recorder & VCR.
The DVD Recorder & VCR requires some time to initialise after it is turned on.
• Check whether the power cord is securely plugged into the power outlet.
• Did you set the DVD Recorder & VCR programme settings correctly?
• Check the free space on your disc.
• Check the antenna cable is connected.
• Check the recording time, end time and current time settings again.
• Recording will be canceled if the power is interrupted due to a power failure or other
reason during recording.
• Check whether the disc is formatted. This product can record on formatted discs
only.
• Check whether your disc has a suffi cient free space.
If a programme is copy protected, you cannot record it.
Press the PROG (,/.) buttons on the front panel of your unit for more than 10
seconds with no disc, and then press the STANDBY/ON button.
All settings including password will revert to factory settings.
Do not use it if not absolutely required.
(Note that this function is available only when there is no disc inserted.)
• Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of your DVD disc.
• This DVD Recorder & VCR cannot playback some types of disc.
• Are you watching a programme in slow or skip mode? If you are playing a
programme at a speed other than normal speed, sound is not output. (But, you can
hear sound during forward search (FF1) in DVD-VIDEO/DVD-RAM/±RW/±R)
• Check the connections and initial settings.
• Check whether the disc is damaged. Clean up the disc, if necessary.
• Check whether the disc is inserted correctly with the label facing up.
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