Page 1 User's Guide Printing Copying Scanning Faxing (Fax-Capable Printers Only) Maintaining the Printer Solving Problems NPD6347-03 EN...
Page 2: Table Of Contents
Printing Using a Cloud Service....100 Loading Paper Registering to Epson Connect Service from Paper Handling Precautions....35 the Control Panel.
Page 3 Scanning Originals to a Computer... . 127 Copying Scanning Originals to a Memory Device..128 Available Copying Methods....103 Menu Options for Scanning to a Memory Copying Originals.
Page 4 Checking the Fax Job History....174 Checking the Clogged Nozzles... . . 198 Reprinting Received Documents... . 175 Preventing nozzle clogging.
Page 5 Using a Network Printer from a Second Menu Options for Copying (When Staple Computer......302 Finisher Installed).
Page 6 Available Fonts for PostScript....452 Contacting Epson Support....596 Available Fonts for PCL (URW)... . 453 Before Contacting Epson.
Page 7 Help for Users in New Zealand... . . 597 Help for Users in Singapore....598 Help for Users in Thailand....598 Help for Users in Vietnam.
Page 8 Guide to This Manual Introduction to the Manuals......... . . 9 Searching for Information.
Page 9: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this product.
Page 10: Printing Only The Pages You Need
Guide to This Manual > > About This Manual Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Page 11: Notes On Screenshots And Illustrations
Guide to This Manual > > About This Manual Operating System References Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏...
Page 12: Trademarks
EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
Page 13: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 14 Guide to This Manual > Copyright The contents of this manual and the specifications of this product are subject to change without notice.
Page 15: Important Instructions
Important Instructions Important Safety Instructions......... 16 Protecting Your Personal Information.
Page 16: Important Safety Instructions
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols Setting Up the Printer ❏ Do not move the printer by yourself.
Page 17: Using The Printer
Important Instructions > > Important Safety Instructions Using the Printer Related Information “Installation Location and Space” on page 448 & Using the Printer ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer’s manuals.
Page 18: Handling The Consumable Products
Important Instructions > > Important Safety Instructions Advisories and Warnings for Using the Touchscreen ❏ When using the optional booklet finisher, be careful not to touch the areas that are marked with a caution label, or their surrounding areas. If the printer has been in use, those areas may be very hot. High temperature may cause burns.
Page 19: Advisories And Warnings For Using The Printer With A Wireless Connection
Important Instructions > Disposing of European Printer Models ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
Page 20 Important Instructions > Disposing of European Printer Models For other countries, please contact your local government to investigate the possibility of recycling your product.
Page 21: Part Names And Functions
Part Names and Functions Front............22 Rear.
Page 22: Front
Part Names and Functions > Front Front Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guide Feeds originals straight into the printer.
Page 23 Part Names and Functions > Front Document cover Blocks external light while scanning. Scanner glass Place the originals. You can place originals that are not fed from the ADF such as envelopes or thick books. External interface USB port Connects memory devices. Cleaning stick This is a service part for cleaning the inside of the printer.
Page 24: Rear
Part Names and Functions > Rear Rear USB port Connects a USB cable. LAN port Connects a LAN cable. Option mounting point Use when this option is installed. See related information for more details. AC inlet Connects the power cord. Related Information “List of Optional Items”...
Page 25: Guide To The Control Panel
Guide to the Control Panel Turning the Power On and Off.........26 Control Panel.
Page 26: Turning The Power On And Off
Guide to the Control Panel > Control Panel Turning the Power On and Off Turning the Power On Press the power button on the control panel to turn on the power. Hold down the button until the LCD screen is displayed. The home screen is displayed when startup is complete.
Page 27: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Home button Returns you to the home screen. Touch screen Displays the setting items and messages. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
Page 28 Guide to the Control Panel > Home Screen Configuration Title Indicates the current screen. Displays information on each item. Grayed out items are not available. Displays the Printer Status screen. Displays the network connection status. See the following for more details. “Guide to the Network Icon”...
Page 29 Guide to the Control Panel > Home Screen Configuration Displays each menu. You can change the position and order of the menu icon. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏...
Page 30: Guide To The Network Icon
Guide to the Control Panel > Menu Screen Configuration Guide to the Network Icon The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network. The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
Page 31: Job/Status Screen Configuration
Guide to the Control Panel > Job/Status Screen Configuration Displays the list of setting items. When is displayed, you can view additional information by selecting the icon. Make settings by selecting the item or adding a check mark. When you have changed an item from the user default or the factory default, is displayed on the item.
Page 32: Reserve Job
Guide to the Control Panel > Entering Characters Related Information “Error Code is Displayed on the Status Menu” on page 266 & “List of Optional Items” on page 330 & Reserve Job You can reserve jobs during copying or printing when you are not using the ADF or the Scanner Glass. You do not need to perform any special actions to reserve jobs.
Page 33: Viewing Animations
Guide to the Control Panel > Viewing Animations Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select : Displays the help screen. Select How To and select the items that you want to view. ❏...
Page 34: Loading Paper
Loading Paper Paper Handling Precautions......... . 35 Paper Size and Type Settings.
Page 35: Paper Handling Precautions
Loading Paper > Paper Size and Type Settings Paper Handling Precautions Paper Handling ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Paper Storage Notice the following when storing papers. ❏...
Page 36: Setting The Paper Type
Setting the Paper Type To obtain optimum printing results, select the paper type that suits the paper. Paper Name Paper Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Business Plain paper1 Plain paper1 Plain1 Plain paper1...
Page 37: List Of Detected Paper Sizes
Loading Paper > Loading Paper List of Detected Paper Sizes When you enable Paper Size Auto Detect, the following paper sizes are detected automatically when they are loaded in thepaper cassette. A6, B6, A5, Half letter, B5, A4, Letter, B4, Legal, A3, 11×17 in. Similar paper sizes such as A4 and Letter may not be detected correctly.
Page 38: Loading Envelopes
Loading Paper > > Loading Paper Loading Pre-punched Paper Note: When you change the position of the edge guides in the paper cassette, release the lock on the cassette and then move the edge guides. After changing the position, lock the cassette again. Loading Envelopes Load envelopes in the center of the paper tray short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes.
Page 39 Loading Paper > > Loading Paper Loading Pre-punched Paper Important: Load the prepunched paper with the hole side toward you. Loading paper in an incorrect direction may cause paper jam or smears inside of the printer. ❏ Paper cassette Load pre-punched paper with the printable side facing down and the position of the holes at the front. Select On as the Prepunched setting on the paper settings screen displayed on the control panel.
Page 40: Loading Long Papers
Loading Paper > > Loading Paper Loading Long Papers Loading Long Papers Load a single sheet of long paper in the paper tray. Select User-Defined as the paper size setting. ❏ If paper falls from the face up tray, prepare a box and so on to make sure that paper does not touch the floor. ❏...
Page 41: Placing Originals
Placing Originals Placing Originals..........42 Detecting the Original Size Automatically.
Page 42: Placing Originals
Placing Originals > Placing Originals Placing Originals You can place the originals by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > Place Originals. Select the method of placing originals that you want to view. Select Close to close the animation screen.
Page 43: Detecting The Original Size Automatically
Placing Originals > Detecting the Original Size Automatically Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. ❏...
Page 44: Originals That Are Not Supported By The Adf
Placing Originals > Originals that are not Supported by the ADF ❏ Placing vertically: A4, B5, A5 Place the long edge of the original toward the paper feed entrance of the ADF or the left side of the scanner glass. ❏...
Page 45: Inserting And Removing A Memory Device
Inserting and Removing a Memory Device Inserting an External USB Device........46 Removing an External USB Device.
Page 46: Inserting An External Usb Device
Inserting and Removing a Memory Device > Removing an External USB Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Related Information “Memory Device Specifications” on page 446 & Removing an External USB Device Remove the external USB device.
Page 47: Printing
Printing Printing Documents..........48 Printing on Envelopes.
Page 48: Printing Documents
Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Using Easy Settings Note: Operations may differ depending on the application.
Page 49 You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Ink Levels: Displays the approximate ink level. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. http://www.epson.com Show Settings/Hide Settings: Displays a list of items currently set on the Main, Finishing, and More Options tabs.
Page 50 Printing > > Printing Documents Printing from a Computer - Windows Restore Defaults: Return all settings to their factory default values. The settings on the Finishing and the More Options tabs are also reset to their defaults. Print Preview: Displays a preview of your document before printing. Job Arranger Lite: Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
Page 51 Printing > > Printing Documents Printing from a Computer - Windows Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select. Selecting High provides higher quality printing, but the printing speed may be slower. Paper Source Information: Displays the paper information set for each paper source.
Page 52 Printing > > Printing Documents Printing from a Computer - Windows Confidential Job: Password-protect confidential documents when printing. If you use this feature, the print data is stored in the printer and can only be printed after the password has been entered using the printer's control panel.
Page 53 Printing > > Printing Documents Printing from a Computer - Windows ❏ B4/B5 ❏ 8K/16K More Options Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list.
Page 54 Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website.
Page 55 Software Update: Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support: If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the manual and available technical support.
Page 56 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper” on page 37 & “Printing Using Easy Settings” on page 48 & Printing on 2-Sides You can print on both sides of the paper. Note: ❏...
Page 57 Printing > > Printing Documents Printing from a Computer - Windows Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing”...
Page 58 Printing > > Printing Documents Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2.
Page 59 Printing > > Printing Documents Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. On the printer driver's Main tab, make the following settings. ❏...
Page 60 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's Main tab, select the document size from the Document Size setting. 2.
Page 61 Printing > > Printing Documents Printing from a Computer - Windows Note: When different users send print jobs from the computer, you can also insert separator sheets between users from Settings > General Settings > Printer Settings > Universal Print Settings > Insert Sheets per User. 1.
Page 62 Printing > > Printing Documents Printing from a Computer - Windows 2. Click Settings, enter the User Name and Job Name, and then click OK. You can identify the job by using the job name on the printer's control panel. 3.
Page 63 Printing > > Printing Documents Printing from a Computer - Windows 2. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 3. Set the other items on the Main, Finishing or More Options tabs as necessary, and then click OK. “Main Tab”...
Page 64 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
Page 65 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
Page 66 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 67 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 68 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
Page 69 Printing > > Printing Documents Printing from a Computer - Windows 2. Select Settings, select the items you want to print, and click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
Page 70 Printing > > Printing Documents Printing from a Computer - Windows “Finishing Tab” on page 51 “More Options Tab” on page 53 4. Click Print. Related Information “Loading Paper” on page 37 & “Printing Using Easy Settings” on page 48 &...
Page 71 Printing > > Printing Documents Printing from a Computer - Windows Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Page 72 Printing > > Printing Documents Printing from a Computer - Windows ❏ Paper Type: Plain paper 1, Plain paper 2, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, Thick paper 1, Thick paper 2, Thick paper 3 or Thick paper 4 ❏...
Page 73 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's More Options tab, select the method of color correction from the Color Correction setting. ❏ AutomaticThis setting automatically adjusts the tone to match the paper type and print quality settings. ❏...
Page 74: Printing A Document Using The Postscript Printer Driver (Windows)
Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Printing Clear Bar Codes If printed bar codes cannot be read correctly, you can print clearly using reduced ink bleeding. Only enable this feature if the bar code you printed cannot be scanned. Note: ❏...
Page 75 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
Page 76 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printer properties.
Page 77 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Layout Tab Orientation: Select the orientation you want to use to print. Print on Both Sides: Allows you to perform 2-sided printing. Page Order: Select to print from the top or the last page. If you select Back to Front, the pages are stacked in the correct order based on page number after printing.
Page 78 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Verify Job: When printing multiple copies, allows you to print one copy to check the content. To print after the second copy, operate the printer's control panel. Re-Print Job: Allows you to store the print job in the printer's memory.
Page 79: Printing From A Computer - Mac Os
Printing > > Printing Documents Printing from a Computer - Mac OS Document Options: Advanced Printing Features: Allows you to make detailed settings for printing features. PostScript Options: Allows you to make optional settings. Printer Features: Set the following menu items. Output Tray: Select which output tray to use for printouts.
Page 80 If the Print Settings menu is not displayed on macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu.
Page 81 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color.
Page 82 Printing > > Printing Documents Printing from a Computer - Mac OS Menu Options for Paper Handling Collate pages: Prints multi-page documents collated in order and sorted into sets. Pages to Print: Select to print only odd pages or even pages. Page Order: Select to print from the top or the last page.
Page 83 Printing > > Printing Documents Printing from a Computer - Mac OS Grayscale: Select when you want to print in black or shades of gray. Menu Options for Color Options Manual Settings: Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance: Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Page 84 Printing > > Printing Documents Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
Page 85 Printing > > Printing Documents Printing from a Computer - Mac OS Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing” on page 395 ❏...
Page 86 Printing > > Printing Documents Printing from a Computer - Mac OS “Printing Using Easy Settings” on page 79 & Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1.
Page 87 Printing > > Printing Documents Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size.
Page 88: Printing From The Postscript Printer Driver On Mac Os
If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance. 1. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. 2. Select Color Options from the pop-up menu, and then select one of the available options.
Page 89 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS 4. Select Print Features from the pop-up menu. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper and Capacities”...
Page 90 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Menu Options for Layout Pages per Sheet: Select the number of pages to be printed on one sheet. Layout Direction: Specify the order in which the pages will be printed. Border: Prints a border around the pages.
Page 91 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Menu Options for Paper Feed Select the paper source from which the paper is fed. All Pages From: Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.
Page 92: Printing Pdf Files From A Memory Device
Printing > > Printing Documents Printing PDF Files from a Memory Device Press Simulation: You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink color of the offset press. Others: Ink Save Mode: Conserves ink by reducing the print density.
Page 93: Printing Documents From Smart Devices (Ios)
Operations may differ depending on the device. 1. Connect your printer and your smart device using Wi-Fi Direct. “Connecting a Smart Device and Printer Directly (Wi-Fi Direct)” on page 309 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 402...
Page 94: Printing Documents From Smart Devices (Android)
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 95: Printing On Envelopes
2. On your Android device, install the Epson Print Enabler plug-in from Google Play. 3. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 4. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Page 96: Printing Photos
Printing > > Printing Photos Printing JPEG Files from a Memory Device 8. Click Print. Printing Photos Printing JPEG Files from a Memory Device You can print JPEG files from a memory device connected to the printer. 1. Connect the memory device to the printer's external interface USB port. “Inserting an External USB Device”...
Page 97: Printing Tiff Files From A Memory Device
Printing > > Printing Photos Printing TIFF Files from a Memory Device Advanced Menu Options for JPEG Settings Finishing: ❏ Finishing Select Collate (Page Order) to print multi-page documents collated in order and sorted into sets. Select Group (Same Pages) to print multi-page documents by acquiring the same numbered pages as the group.
Page 98 Printing > > Printing Photos Printing TIFF Files from a Memory Device 2. Select Memory Device on the home screen. 3. Select TIFF. 4. Select the file. 5. Tap Note: To save print data to the storage, select File Storing and make the save settings. Select Setting to select whether or not to print the data at the same time.
Page 99: Printing Web Pages
1. Connect your printer and your smart device using Wi-Fi Direct. “Connecting a Smart Device and Printer Directly (Wi-Fi Direct)” on page 309 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 402 3. Open the web page you want to print in your web browser app.
Page 100: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 101: Registering To Epson Connect Service From The Control Panel
Follow the steps below to register the printer. 1. Select Settings on the control panel. 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Page 102 Copying Available Copying Methods......... . 103 Basic Menu Options for Copying.
Page 103: Copying
Copying > > Available Copying Methods Copying Originals Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy the originals of fixed size or custom size by color or monochrome. 1.
Page 104: Copying On 2-Sides
Copying > > Available Copying Methods Copying by Enlarging or Reducing Copying on 2-Sides Copy multiple originals on both sides of the paper. 1. Place all originals face up in the ADF. Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF”...
Page 105: Copying Multiple Originals Onto One Sheet
Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet 4. Specify the amount of enlargement or reduction. 5. Tap Copying Multiple Originals onto One Sheet You can copy the multiple originals onto a single sheet. 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration.
Page 106: Copying In Page Order
Copying > > Available Copying Methods Copying Originals Using Good Quality Note: You can also place the originals on the scanner glass. “Placing Originals” on page 42 2. Select Copy on the home screen. 3. Select the Basic Settings tab, select Multi-Page, and then select 2-up or 4-up. 4.
Page 107: Copying Id Card
Copying > > Available Copying Methods Copying Books 3. Select the Advanced tab, and then enable Remove Shadow or Remove Punch Holes or adjust the image quality in Image Quality. 4. Tap Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1.
Page 108: Stacking Each Set Of Copies By Alternately Rotating 90 Degrees Or By Offsetting
Copying > > Available Copying Methods Copying Bar Codes Clearly Stacking Each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting You can sort the printouts by stacking them alternately in the portrait orientation and the landscape orientation. 1.
Page 109: Copying With Page Numbers
❏ Letterhead ❏ Color paper ❏ Recycled paper ❏ Thick paper ❏ Envelope ❏ Epson Bright White Ink Jet Paper ❏ Epson Business Paper 1. Place the originals. “Placing Originals” on page 42 2. Select Copy on the home screen.
Page 110: Copying Files And Creating Booklets
Copying > > Available Copying Methods Copying files and creating booklets Copying files and creating booklets You can copy originals and turn the copies into a booklet. You can also add front and back covers to the booklet. 1. Place the originals. “Placing Originals”...
Page 111: Inserting Slip Sheets Into Copies
Copying > Basic Menu Options for Copying Inserting Slip Sheets into Copies You can insert slip sheets into the copies and eject them. 1. Place the originals. “Placing Originals” on page 42 2. Select Copy on the home screen. 3. Select the Advanced tab, select Cover & Slip Sheet > Slip Sheet. 4.
Page 112: Density
Copying > Basic Menu Options for Copying Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Paper Setting: Select the paper source that you want to use. When Auto is selected, a suitable size is fed automatically depending on the auto detected original size and the specified magnification ratio.
Page 113: Multi-Page
Copying > Advanced Menu Options for Copying ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. ❏ 2→1-Sided Copies both sides of a double-sided original onto one side of two sheets of paper. Select the orientation of your original and the binding position of the original.
Page 114: Cover & Slip Sheet
Copying > Advanced Menu Options for Copying ❏ Booklet Allows you to create a booklet from your copies. ❏ Binding Select the binding position of the booklet. ❏ Binding Margin Specify the binding margin. You can set 0 to 50 mm as the binding margin in 1mm increments.
Page 115: Original Size
Copying > Advanced Menu Options for Copying Original Size: Select the size of your original. When you select Auto Detect, the size of your original is automatically detected. When copying non-standard size originals, select User-Defined, and then specify the original size. Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time.
Page 116: Binding Margin
Copying > Advanced Menu Options for Copying Binding Margin: Select such as the binding position, margin, and orientation of your original. Reduce to Fit Paper: Copies the scanned image at a smaller size than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper.
Page 117 Copying > Advanced Menu Options for Copying ❏ File Name: Set the file name. ❏ File Password: Set the password to select the file. ❏ User Name: Set the user name.
Page 118: Scanning
Scanning Available Scanning Methods......... 119 Scanning Originals to a Network Folder.
Page 119: Available Scanning Methods
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson iPrint application on the smart device. “Scanning Originals to a Smart Device” on page 137 Scanning Originals to a Network Folder Check the following before scanning.
Page 120: Menu Options For Scanning To A Folder
Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder ❏ Make sure that a network folder is prepared. See the following when creating a shared folder on a network. “Creating the Shared Folder” on page 487 ❏...
Page 121 Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder Edit Location: Enter the folder path and set each item on the screen. ❏ Communication Mode: Select the communication mode for the folder. ❏ Location (Required): Enter a folder path in which to save the scanned image.
Page 122 Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original.
Page 123: Scanning Originals To An Email
Scanning > Scanning Originals to an Email ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. File Storing: You can save the scanned image to the storage. ❏...
Page 124: Menu Options For Scanning To An Email
Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email ❏ To enter the email address manually: Select Keyboard, enter the email address, and then select OK. ❏ To select from the contacts list: Select Recipient tab, select a contact. To search for a folder from the contacts list, select ❏...
Page 125 Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email Resolution: Select the scanning resolution. 2-Sided: Scan both sides of the original. ❏ Orientation (Original): Select the orientation of the original. ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area.
Page 126 Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email ❏ Rear Page: Set the area for the rear side individually when scanning 2-sided originals. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
Page 127: Scanning Originals To A Computer
❏ Install the following applications on your computer. ❏ Document Capture Pro ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click on the start button, and then select Windows System-Control Panel-Programs-Programs and Features.
Page 128: Scanning Originals To A Memory Device
Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device Note: ❏ See the Document Capture Pro help for details on using the features, such as creating and registering new jobs. ❏ You can not only start scanning from the printer but also from your computer by using Document Capture Pro. See the Document Capture Pro help for details.
Page 129 Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device ❏ Compression Ratio: Select how much to compress the scanned image. ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password.
Page 130 Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏...
Page 131: Scanning Originals To The Cloud
> Scanning Originals to the Cloud Menu Options for Scanning to the Cloud Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.
Page 132 Scanning > > Scanning Originals to the Cloud Menu Options for Scanning to the Cloud Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original.
Page 133: Scanning Originals To Storage
Scanning > > Scanning Originals to Storage Menu Options for Scanning to Storage ❏ Folder (Required): Select the storage in which to save the scanned image. ❏ File Name: Set the file name. ❏ File Password: Set the password to select the file. ❏...
Page 134 Scanning > > Scanning Originals to Storage Menu Options for Scanning to Storage ❏ Orientation (Original): Select the orientation of the original. ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏...
Page 135: Scanning Using Wsd
Scanning > > Scanning Using WSD Setting Up a WSD Port ❏ Erasing Position: Select the position to remove the punch holes. ❏ Orientation (Original): Select the orientation of the original. ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job.
Page 136 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 137: Scanning Originals To A Smart Device
Select the printer name when using with WSD. Scanning Originals to a Smart Device Note: ❏ Before scanning, install Epson iPrint on your smart device. ❏ Epson iPrint screens are subject to change without notice. ❏ Epson iPrint contents may vary depending on the product.
Page 138: Faxing (Fax-Capable Printers Only)
Faxing (Fax-Capable Printers Only) Before Using Fax Features......... . . 139 Overview of this Printer's Fax Features.
Page 139: Before Using Fax Features
Faxing (Fax-Capable Printers Only) > > Overview of this Printer's Fax Features Feature: Sending Faxes Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if it is being used) the phone machine are connected correctly ❏...
Page 140: Feature: Receiving Faxes
Faxing (Fax-Capable Printers Only) > > Overview of this Printer's Fax Features Feature: Receiving Faxes Scan Settings when Sending a Fax You can select items such as Resolution or Original Size (Glass) when sending faxes. “Scan Settings:” on page 159 Using Fax Send Settings when Sending a Fax You can use Fax Send Settings such as Direct Send (to send a large document stably) or Backup when normal sending fails.
Page 141: Feature: Pc-Fax Send/Receive (Windows/Mac Os)
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Feature: PC-FAX Send/Rec Destinations of Received Faxes ❏ Output without conditions: Received faxes are printed unconditionally by default. You can set up destinations for received faxes to the inbox, a computer, an external memory, emails, folders, or other faxes. If you save in the inbox, you can check the contents on the screen.
Page 142: Features: Various Fax Reports
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Feature: Status or Logs for “Software for Faxing” on page 404 “Receiving Faxes on a Computer” on page 179 Features: Various Fax Reports You can check the status of sent and received faxes in a report. “Report Settings”...
Page 143: Feature: Fax Box
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Features: Other Useful Fea Feature: Fax Box Inbox and confidential boxes “Inbox/Confidential” on page 163 Stored Documents Box “Stored Documents:” on page 166 Polling Send/Board Box “Polling Send/Board” on page 168 Security for Fax Box feature You can set a password for each box.
Page 144: Sending Faxes Using The Printer
Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Selecting Recipients “Polling Receive:” on page 162 Regarding Sending Faxes “User Settings” on page 418 “Quick Operation Button:” on page 158 Sending Faxes Using the Printer You can send faxes by entering fax numbers for recipients on the control panel. Note: ❏...
Page 145: Various Ways Of Sending Faxes
Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Entering Fax Number Manually Select Enter Directly, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#"...
Page 146 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 3. Specify the recipient. “Selecting Recipients” on page 144 See the following for information on adding optional faxes to the printer. “Sending Faxes Using the Printer with Optional Fax Boards” on page 377 4.
Page 147 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Fax Settings” on page 159 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
Page 148 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 2. Select Polling Send, and then select Settings. Note: If a password entry screen is displayed, enter the password. 3. Make the appropriate settings, such as Notify Send Result. Note: If you set a password in Box Open Password, you will be asked to enter the password from the next time you open the box.
Page 149 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 3. Tap Add Document. 4. On the fax top screen that is displayed, check the fax settings, and then tap to scan and store the document. To check the document you stored, select Fax Box >...
Page 150 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Accessing the Menu You can find the menu on the printer's control panel below. Fax > Fax Settings Enable Send Fax Later, and then specify the time of day to send the fax. Note: To cancel the fax while the printer is waiting for the specified time to arrive, cancel it from Job/Status on the home screen.
Page 151 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 3. Select the contacts list and select a recipient with a registered subaddress and password. Note: The following icon displays the contacts list. You can also select the recipient from (Recent) if it was sent with a subaddress and password.
Page 152: Receiving Faxes On The Printer
Faxing (Fax-Capable Printers Only) > > Receiving Faxes on the Printer Receiving Incoming Faxes Sending Faxes Using the Stored Document Feature 1. Select Fax Box on the home screen, and then select Stored Documents. 2. Select the document you want to send,and then select Send/Save > Send Fax. When the message Delete this document after sending? is displayed, select Yes or No.
Page 153 Faxing (Fax-Capable Printers Only) > > Receiving Faxes on the Printer Receiving Incoming Faxes Related Information “Usage of Manual Mode” on page 153 & “Usage of Auto Mode” on page 153 & Usage of Manual Mode This mode is mainly for making phone calls, but is also for faxing. Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset.
Page 154: Receiving Faxes By Making A Phone Call
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Receiving Faxes by Making a Pho ❏ When the ringing stops and the printer automatically switches to receive faxes: - If the ringing is for a fax: The printer starts receiving faxes. - If the ringing is for a voice call: You cannot answer the phone.
Page 155 Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Receiving Faxes by Making a Pho 1. Select Fax on the home screen. 2. Tap (Menu). 3. Select Extended Fax. 4. Tap the Polling Receive box to set this to On. 5.
Page 156: Saving And Forwarding Received Faxes
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Saving and Forwarding Received Related Information “Making Contacts Available” on page 503 & “Making Contacts Available” on page 503 & “Sending Faxes Dialing from the External Phone Device” on page 147 &...
Page 157: Viewing Received Faxes Saved In The Printer On The Lcd Screen
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Viewing Received Faxes Saved in t Related Information “Making Settings to Save and Forward Received Faxes” on page 524 & “Making Settings to Save and Forward Received Faxes with Specific Conditions” on page 527 &...
Page 158: Menu Options For Faxing
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Recipient Related Information “Inbox/Confidential” on page 163 & Menu Options for Faxing Frequent Select the menus on the control panel as described below. Fax > Frequent You can send faxes using registered frequently used contacts, or using the history of recently sent faxes. Select a recipient from the quick dial list displayed.
Page 159: Fax Settings
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Fax Settings To search for a recipient from the contacts list, select Select a recipient from the quick dial list displayed. Select a recipient from the sent fax history. You can also add the recipient to the contacts list. Add New You can register a new recipient or a group into the contacts list.
Page 160 Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Fax Settings ADF 2-Sided: Scans both sides of originals placed in the ADF and sends a monochrome fax. ADF Continuous Scan: When sending a fax from the ADF, you cannot add originals in the ADF after starting scanning.
Page 161: Menu
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Menu Notify Send Result: Sends a notification after you send a fax. Transmission Report: Prints a transmission report after you send the fax. Print on Error prints a report only when an error occurs. When Attach Fax image to report has been set in Settings >...
Page 162 Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Menu Settings > General Settings > Fax Settings > Report Settings > Fax Log Stored Fax Documents: Prints a list of fax documents stored in the printer’s memory, such as unfinished jobs. Fax Settings List: Prints the current fax settings.
Page 163: Menu Options For Fax Box
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential Related Information “Receiving Faxes by Polling (Polling Receive)” on page 154 & “Setting the Polling Send Box” on page 147 & “Registering a Bulletin Board Box” on page 148 &...
Page 164 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential Proceed to Print: Prints the document you are previewing. You can make settings such as Copies before starting printing. Delete: Deletes the document you are previewing. Details: Displays information for the selected document such as the saved date and time, and total number of pages.
Page 165 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential Selecting On in Delete When Complete deletes all documents when saving is complete. Delete All Reads: This is displayed when there are documents in the box. Deletes all read documents in the box.
Page 166: Stored Documents
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Stored Documents: ❏ Eject Paper ❏ Staple ❏ Punch Output Tray: Select the output tray. Select Page: Select the pages you want to print. Delete When Complete: When this is selected, the selected document is deleted when printing is complete. Start Printing: Prints the selected document.
Page 167 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Stored Documents: Delete: Deletes the document you are previewing. Start Sending: Proceeds to the fax sending screen. Details: Displays information for the selected document such as the saved date and time, and total number of pages.
Page 168: Polling Send/Board
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board ❏ Permissions Password for Printing and Editing Selecting On in Delete When Complete deletes all documents when saving is complete. Delete All: This is displayed only when there are stored faxes in the box. Deletes all faxes in the box. Settings: Box Open Password: You can set a password or change it.
Page 169 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board There is a Polling Send Box and 10 bulletin boards. You can store up to 200 pages of a single document in monochrome, and one document in each box. Related Information “Sending Faxes on Demand (Using Polling Send/Bulletin Board Box)”...
Page 170 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. Proceed to Print: Prints the document you are previewing. You can make settings such as Copies before starting printing.
Page 171 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Delete Document After Sending: Setting this to On deletes the document in the box when the next request from a recipient to send the document (Polling Send) is completed. Notify Send Result: When Email Notifications is set to On, the printer sends a notification to the Recipient when a request to send the document (Polling Send) is completed.
Page 172 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box. When a document is in the box, Check Document is displayed instead. Check Document: Displays the preview screen when a document is in the box.
Page 173: Checking The Status Or Logs For Fax Jobs
Faxing (Fax-Capable Printers Only) > > … Checking the Status or Logs for Fax Jobs Displaying Information Checking the Status or Logs for Fax Jobs Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded) When there are unprocessed received documents, the number of unprocessed jobs is displayed on the on the home screen.
Page 174: Checking Fax Jobs In Progress
Faxing (Fax-Capable Printers Only) > > … Checking the Status or Logs for Fax Jobs Checking the Fax Job Hi Related Information “Viewing Received Faxes Saved in the Printer on the LCD Screen” on page 157 & “Checking Fax Jobs in Progress” on page 174 &...
Page 175: Reprinting Received Documents
❏ If the FAX Utility is not installed, use one of the following methods and install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) “Application for Updating Software and Firmware (EPSON Software Updater)” on page 408 ❏ Using the disc supplied with your printer. (Windows users Only ) Related Information “Enabling Sending Faxes from a Computer”...
Page 176 Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi 2. Click Print from the File menu. The application’s Print window appears. 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending.
Page 177 Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add.
Page 178: Sending Documents Created Using An Application (Mac Os)
Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. Select a cover sheet from samples in the Cover Sheet list.
Page 179: Receiving Faxes On A Computer
Faxing (Fax-Capable Printers Only) > Receiving Faxes on a Computer 4. Make settings for each item. Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. Note: The page size of documents you can send is the same as the paper size you can fax from the printer. 5.
Page 180: Saving Incoming Faxes On A Computer
❏ If the FAX Utility is not installed, use one of the following methods and install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) “Application for Updating Software and Firmware (EPSON Software Updater)” on page 408 ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 181: Checking For New Faxes (Windows)
Faxing (Fax-Capable Printers Only) > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Note: ❏ If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the computer.
Page 182: Checking For New Faxes (Mac Os)
Faxing (Fax-Capable Printers Only) > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax.
Page 183: Using Storage
Using Storage Overview of the Storage Feature........184 Creating Folders.
Page 184: Overview Of The Storage Feature
❏ When the printer is damaged by a natural disaster Epson takes no responsibility for any data loss, data corruption, or other problems due to any cause, even including those listed above and within the warranty period. Be aware that we are also not responsible for the recovery of lost or corrupted data.
Page 185: Types Of Folders
Using Storage > > Overview of the Storage Feature Guide to the Folder Screen Types of Folders Type Overview Shared folder Shared Folder All users can store and use files in the folders. Users cannot change the name of the folder, set a password for the folder, or delete the folder. Users can create folders and assign files to each folder.
Page 186: Creating Folders
Using Storage > Creating Folders Configuration of the File List Screen Select a folder on the Folder List screen, and then select Open to view a list of the files in the folder. Search for the document by entering the name of the document or the user. Sort the files by items.
Page 187: Saving Files To Storage
Using Storage > > Saving Files to Storage Saving Data on a Memory Device to Storage 3. Set each item on the Storage Settings screen. ❏ Folder Number: Unused numbers are assigned automatically. ❏ Folder Name (Required) : Enter any name within 30 letters. You can enter a name that already exists. ❏...
Page 188: Saving Documents From A Computer To Storage (Windows)
You can select a document and save to storage when printing a document from the printer driver. You can also save the document to storage without printing. 1. Click Storage Settings on the Epson Printer Utility screen. 2. Make settings such as the save destination, and then click OK.
Page 189: Using The Files In Storage
Using Storage > > Using the Files in Storage Saving Data in Storage to a Memory Device 4. Select Save to Storage and Print in Paper Source. Note: Select Save to Storage to save the print data in a user storage without printing the document. 5.
Page 190: Sending Files In Storage By Email
8. Tap Saving Files in Storage to a Network Folder or Cloud Services You need to setup a network folder or Epson Connect before you can save. See the following when creating a shared folder on a network. “Creating the Shared Folder” on page 487 See the following Epson Connect portal website for details.
Page 191: Menu Options For Printing Or Saving
Using Storage > > Using the Files in Storage Menu Options for Printing or Saving 6. Specify the destination. Note: When you save to a network folder, enter the folder path in the following format. ❏ When using SMB: \\host name\folder name ❏...
Page 192 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving ❏ A3→A4 and others Automatically enlarges or reduces the data to fit to a specific paper size. 2-Sided: Select 2-sided layout. ❏ 2-Sided Select whether or not to print using 2-sided. ❏...
Page 193 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving ❏ Back Cover Specify the print settings for the back cover. If you do not want to print on the back cover, select Do not Print. Advanced Cover &...
Page 194 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving ❏ Format Select the format for page numbering. ❏ Stamp Position Select the position for page numbering. ❏ Change Numbering Select which page you want to print the page number. Select Starting Page Number to specify the page on which page number printing should begin.
Page 195: Managing Folders And Files
Using Storage > > Managing Folders and Files Deleting Files Stored in the Folder Attached File Max Size: Select the maximum file size that can be attached to the email. File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏...
Page 196: Changing The Storage Period Or Set To Never Delete
Using Storage > > Managing Folders and Files Restricting Shared Folder Operations Changing the Storage Period or Set to Never Delete By default, files saved in the folder are maintained and are not deleted automatically. Administrators and users can change the storage period or set to never delete. However, user can only change the storage period or set to never delete when the Settings >...
Page 197: Maintaining The Printer
Maintaining the Printer Checking the Consumables Status........198 Improving Print, Copy, Scan, and Fax Quality.
Page 198: Checking The Consumables Status
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Checking the Clogged Nozzles Checking the Consumables Status You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Ink Levels Checking from the Control Panel on the home screen and select Consumables/Others to display the approximate remaining ink levels.
Page 199: Preventing Nozzle Clogging
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Preventing nozzle clogging Important: Do not open the ink cartridge cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. Note: ❏...
Page 200: Cleaning The Scanner Glass
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
Page 201: Cleaning The Adf
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 3. Use the cleaning cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 202 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏...
Page 203 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 4. Open the document cover. 5. Take the cleaning cloth from the cleaning cloth holder. 6. Use the cleaning cloth to clean the part that is shown in the illustration.
Page 204: Saving Power
Maintaining the Printer > > Saving Power Saving Power (Control Panel) Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
Page 205: Installing Or Uninstalling Applications Separately
1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications.
Page 206 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Page 207: Installing A Postscript Printer Driver
& Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 208: Adding The Printer (For Mac Os Only)
Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 209 If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 210: Updating Applications And Firmware
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...
Page 211 You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 212: Replacing Maintenance Rollers
Replacing Maintenance Rollers 2. Connect the computer that contains the downloaded firmware to the printer by USB cable. 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions. Replacing Maintenance Rollers See the slip sheet supplied with the maintenance roller's carton box to replace the maintenance rollers.
Page 213: Solving Problems
Solving Problems The Printer Does Not Work as Expected....... . . 214 A Message is Displayed on the LCD Screen.
Page 214: The Printer Does Not Work As Expected
The overcurrent protection function was activated. Solutions Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support. Paper Does Not Feed or Eject Correctly No Paper Feeds...
Page 215 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 448 &...
Page 216 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 392 & “Unavailable Paper Types” on page 395 &...
Page 217 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 392 & “Unavailable Paper Types” on page 395 &...
Page 218 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Originals that are not supported by the ADF are being used. Solutions Use originals supported by the ADF. “ADF Specifications” on page 440 &...
Page 219: Cannot Print
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 220 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
Page 221 Solving Problems > > The Printer Does Not Work as Expected Cannot Print A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Page 222 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 406 7.
Page 223 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 224 Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. There is still a job waiting to be printed.
Page 225 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 226 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings >...
Page 227 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 228 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer.
Page 229 Solving Problems > > The Printer Does Not Work as Expected Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 230 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. The device connected to the USB 3.0 port causes radio frequency interference. Solutions When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.
Page 231 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 11. Remove the Ethernet cable connected to the computer and the printer. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem.
Page 232 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 233 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again.
Page 234 Cannot Print Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed. “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 401 1.
Page 235 Solving Problems > > The Printer Does Not Work as Expected Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 236 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Check the network connection of the computer. See the documentation provided with the smart device for details. Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Page 237: Cannot Copy
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 238 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)” on page 222 ❏ The printer is recognized, but scanning cannot be performed. “Cannot Scan Even Though a Connection has been Correctly Established (Windows)”...
Page 239 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 240 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 241 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning There is a problem with the USB cable or the USB inlet. If the USB cable cannot be recognized, change the port, or change the USB cable. You need to reconfigure the USB connection.
Page 242 Cannot Start Scanning Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 243 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 244 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Check the network connection of the computer. See the documentation provided with the computer for details. The device connected to the USB 3.0 port causes radio frequency interference. Solutions When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.
Page 245 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning 11. Remove the Ethernet cable connected to the computer and the printer. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem.
Page 246 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
Page 247 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 248 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Page 249 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same.
Page 250: Cannot Send Or Receive Faxes
Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Items Operation Error Messages Checking the folder to Check the network path of the shared folder. Communication error. Check the Wi-Fi/ save network connection. Checking the file name Check if there is a file with the same name as the The file name is already in use.
Page 251 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line.
Page 252 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The recipient's fax machine is not ready to receive faxes. Solutions Ask the recipient if the recipient's fax machine is ready to receive a fax. Sending a fax accidently using the subaddress feature.
Page 253 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Cannot Receive Faxes The following causes can be considered. We also recommend checking the printer status in Job/Status, such as whether or not the printer is currently receiving the fax.
Page 254 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The sender has sent the fax without header information. Solutions Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in Settings >...
Page 255 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The setting for saving received faxes to external memory is disabled. Solutions Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory Device in each menu.
Page 256 Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 257 The Printer Does Not Work as Expected Cannot Send or Receive Faxes ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver.
Page 258 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 259 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Page 260 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer.
Page 261 Make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 262 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer.
Page 263 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 264 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Page 265 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer.
Page 266: Error Code Is Displayed On The Status Menu
Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS) The software is not installed. Solutions Make sure that the PC-FAX driver have been installed on the computer. The PC-FAX driver is installed with FAX Utility.
Page 267 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution Collated printing has failed due to a lack of available Try the methods below to reduce the size of the print memory.
Page 268 Error in the printer's HDD. The job has been canceled. Contact Epson support or an authorized Epson service provider to replace the HDD. Printing is not performed because the login user...
Page 269 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Make sure that the phone cable is connected The product cannot detect the dial tone. correctly and the phone line is working. ❏...
Page 270 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Print a network connection report to check if the A communication error has occurred. printer is connected to the network. ❏...
Page 271 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution The scanned image size exceeds the maximum limit. Lower the scanning resolution or increase the (Scan to a Network Folder or FTP Server) compression ratio to reduce the size of the scanned image.
Page 272 Delete unnecessary saved jobs from the control panel or Web Config. The number of files has reached the maximum limit. Delete unnecessary saved jobs from the control panel or Web Config. A read/write error has occurred in the storage. Contact Epson support.
Page 273: Cannot Operate The Printer As Expected
Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Cannot Operate the Printer as Expected Operations are Slow Printing Is Too Slow The following causes can be considered. Unnecessary applications are running. Solutions Close any unnecessary applications on your computer or smart device.
Page 274 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Scanning Speed Is Slow Scanning at a high resolution. Solutions Try scanning at a lower resolution. LCD Screen Gets Dark The printer is in sleep mode. Solutions Tap anywhere on the LCD screen to return it to its former state.
Page 275 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Printing is Paused The covers of the printer are open. Solutions Close the covers if you have opened them during printing. Memory Device Is not Recognized The memory device is set to disabled.
Page 276 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected The Date and Time Are Incorrect Error occurred in power supply. Solutions After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time.
Page 277: A Message Is Displayed On The Lcd Screen
Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson support or an authorized documentation. Epson service provider to request repairs. However, non-printing features such as scanning may be available.
Page 278 Error Messages Solutions HDD error. Turn the printer off and back on The HDD is damaged. Contact Epson support or an authorized Epson again. If the error continues, contact xxxxxxxx . service provider to replace the HDD device. If the HDD is damaged, you will not be able to receive faxes. Also, you may not be able to print or copy the following items.
Page 279: Paper Gets Jammed
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Messages are Displayed on the Control Panel” on page 248 &...
Page 280: It Is Time To Replace The Ink Cartridges
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, store ink cartridge packages with their bottom down.
Page 281: Replacing Ink Cartridge
Solving Problems > > It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
Page 282: Replacing A Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 283: Printing, Copying, Scanning, And Faxing Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printout is Scuffed, Color is Missing or Banding or Unexpected Colors Appear The print head nozzles may be clogged.
Page 284 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Paper Is Smeared or Scuffed The following causes can be considered. Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 392 &...
Page 285 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Paper is not sealed. Solutions Keep paper that you opened once sealed in a plastic bag. The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
Page 286 Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. ❏ Control panel Change the Fix Photo setting from Auto to any other option.
Page 287 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 37 &...
Page 288 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
Page 289: Copy Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Copy Quality is Poor Copies are Scuffed, Color is Missing or Banding or Unexpected Colors Appear The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged.
Page 290 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
Page 291 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The printhead is rubbing the surface of the paper. Solutions When copying on thick paper, the print head is close to the printing surface and the paper may be scuffed.
Page 292 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Original Size is wrong in copy setting. Solutions Select the appropriate Original Size in the copy setting. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered.
Page 293 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears.
Page 294: Scanned Image Problems
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
Page 295 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems Blurry Scans, Vertical Banding, or Misalignment The originals are folded or wrinkled. Solutions ❏ When using the ADF Do not place the originals on in ADF. Place the originals on the scanner glass instead. ❏...
Page 296 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 297: The Quality Of The Sent Fax Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor The Quality of the Sent Fax is Poor Quality of the Sent Fax is Poor The following causes can be considered. There is dust or dirt on the originals or the scanner glass.
Page 298 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor The Iimage Quality of the Sent Fax is Poor The following causes can be considered. The Original Type setting is wrong. Solutions Select Fax >...
Page 299: Received Fax Quality Is Poor
Ask the sender to send faxes at a higher quality. Cannot Solve Problem After Trying All Solutions If you cannot solve the problem after trying all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information.
Page 300 ❏ Check that you are using genuine Epson ink cartridges. Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
Page 301: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....302 Re-setting the Network Connection........303 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).
Page 302: Connecting To A Printer That Has Been Connected To The Network
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 303: Using A Network Printer From A Smart Device
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 304: When Changing The Computer
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup When Changing the Computer When changing the computer, make connection settings between the computer and the printer.
Page 305: Changing The Connection Method To The Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 306 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Changing t Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next.
Page 307: Making Wi-Fi Settings From The Control Panel
Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
Page 308 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: ❏ If you do not know the SSID, check if it is written on the label of the wireless router. If you are using the wireless router with its default settings, use the SSID written on the label.
Page 309: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an wireless router by using a PIN code. You can use this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup).
Page 310: Connecting To An Iphone, Ipad Or Ipod Touch Using Wi-Fi Direct
❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson printing app, such as Epson iPrint, is used to print from a smart device. Install Epson printing app on the smart device in advance.
Page 311 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 4. Tap iOS. The QR code is displayed on the printer's control panel. 5. On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
Page 312 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. Examples of Epson printing apps 10. On the Epson printing app screen, tap Printer is not selected..
Page 313: Connecting To Android Devices Using Wi-Fi Direct
❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 314 Connecting a Smart Device and Printer Directly (Wi 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
Page 315: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 401 & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 315 &...
Page 316 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 4. Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
Page 317 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next. 7. On the smart device, start Epson printing app. Examples of Epson printing apps...
Page 318: Disconnecting Wi-Fi Direct (Simple Ap) Connection
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 401 & Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection;...
Page 319: Changing The Wi-Fi Direct (Simple Ap) Settings Such As The Ssid
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Important: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. Note: If you want to disconnect a specific device, disconnect from the device instead of the printer.
Page 320: Checking The Network Connection Status
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Restore Default Settings Restore all Wi-Fi Direct (simple AP) settings to their defaults. The Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted. Note: You can also set up from the Network tab >...
Page 321: Printing A Network Connection Report
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Displaying Detailed Network Information on the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
Page 322 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
Page 323 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 324 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
Page 325 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 326 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 327: Printing A Network Status Sheet
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.
Page 328 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.
Page 329 Using Optional Items List of Optional Items..........330 Access Point.
Page 330: List Of Optional Items
Using Optional Items > List of Optional Items List of Optional Items Staple Finisher Optional Item Code Overview C12C935501 Sorts and staples paper before ejecting it. Staple Finisher Punches holes using the optional hole punch C12C935511 (For users in Australia unit.
Page 331 Using Optional Items > List of Optional Items Internal Optional Items for the Staple Finisher Optional Item Code Overview 2/4 Hole Punch Unit C12C935171 Punches holes at 70 mm intervals. 2/3 Hole Punch Unit C12C935181 Punches holes at 80 mm intervals. Staple Cartridge C12C935401 For flat stitching.
Page 332 Using Optional Items > List of Optional Items Optional Item Code Overview Paper Cassette Lock C12C933231 Locks the paper cassette when the administrator wants to manage paper. “Paper Cassette Lock” on page 389 To operate the booklet finisher you need to install the finisher bridge unit. Internal Optional Items for the Booklet Finisher Optional Item Code...
Page 333: Access Point
Using Optional Items > High Capacity Tray Optional Item Code Overview Super G3/G3 Multi Fax C12C934491 You can add up to 3 lines. You can use it as a fax, Board or use it as a network fax to send and receive C12C935271 (For users in Australia documents on your computer.
Page 334: Setting The High Capacity Tray In The Printer Driver
Using Optional Items > > High Capacity Tray Loading Paper in the High Capacity Tray Setting the High Capacity Tray in the Printer Driver To use the installed high capacity tray, the printer driver needs to acquire the necessary information. Setting the High Capacity Tray in the Printer Driver - Windows Note: Log on to your computer as an administrator.
Page 335: Problems With The High Capacity Tray
Using Optional Items > > High Capacity Tray High Capacity Tray Specification Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Problems with the High Capacity Tray Paper Does Not Feed from the High Capacity Tray You need to make settings in the printer driver.
Page 336: Staple Finisher
Using Optional Items > > Staple Finisher Staple Finisher Part Names Available Number of Settings Approx. 3000 sheets for 80 g/m paper Power Supplied from the computer Dimensions Width: 321 mm (12.6 in.) Depth: 620 mm (24.4 in.) Height: 504 mm (19.8 in.) Weight Approx.
Page 337: Setting The Staple Finisher In The Printer Driver
Using Optional Items > > Staple Finisher Printer Settings When Using the Staple Finsher Optional Item Overview Staple Cartridge For flat stitching. Punch Waste Tray Collects punch hole scraps. Setting the Staple Finisher in the Printer Driver The process if the same as for the high capacity tray. Related Information “Setting the High Capacity Tray in the Printer Driver - Windows”...
Page 338: Using The Staple Finisher
Using Optional Items > > Staple Finisher Using the Staple Finisher Using the Staple Finisher Stacking Each Set of Copies by Sorting from a Computer You can sort the printouts by stacking each set of copies by alternately rotating 90 degrees. If you install the optional booklet finisher, you can also sort by offsetting each set of copies.
Page 339 Using Optional Items > > Staple Finisher Using the Staple Finisher 4. Click Print. Related Information “Printing a Document Using the PostScript Printer Driver (Windows)” on page 74 & “Advanced Options” on page 78 & Print Settings (Mac OS) 1. Select Finishing from the pop-up menu, and then select an option from the Sort setting. 2.
Page 340 Using Optional Items > > Staple Finisher Using the Staple Finisher Print Settings (Windows) 1. On the printer driver’s Finishing tab, select the stapling position from Staple. 2. Set the other items, and then click OK. 3. Click Print. Related Information “Printing from a Computer - Windows”...
Page 341 Using Optional Items > > Staple Finisher Using the Staple Finisher 4. Click Print. Related Information “Printing from the PostScript Printer Driver on Mac OS” on page 88 & “Menu Options for Printer Features” on page 91 & Punching Each Set of Copies from a Computer You can use the optional staple finisher or booklet finisher, and then the punch unit to punch holes on the printed paper.
Page 342 Using Optional Items > > Staple Finisher Using the Staple Finisher Related Information “Printing a Document Using the PostScript Printer Driver (Windows)” on page 74 & “Advanced Options” on page 78 & Print Settings (Mac OS) 1. Select Finishing from the pop-up menu, and then select the hole punching position from Punch. 2.
Page 343 Using Optional Items > > Staple Finisher Using the Staple Finisher 2. Select Memory Device on the home screen. 3. Select the file type and the file you want to print. 4. Select the Advanced tab, and then select Finishing. 5.
Page 344 Using Optional Items > > Staple Finisher Using the Staple Finisher Stacking Each Set of Copies by Sorting from Storage You can print files from storage and sort by offsetting each set of copies. 1. Select Storage on the home screen. 2.
Page 345 Using Optional Items > > Staple Finisher Using the Staple Finisher 3. Select Print Settings. 4. Select the Basic Settings tab, and then select Finishing. 5. Select the location in Staple or Punch. 6. Tap Stacking Each Set of Copies by Offsetting You can sort by offsetting each set of copies.
Page 346: Problems With The Staple Finisher
Using Optional Items > > Staple Finisher Problems with the Staple Finisher Important: Adjust the data so that it is not printed at the punch position. If you punch on the printed area, it may cause punch failure or a paper jam. 1.
Page 347: Menu Options For Printing From A Computer (When Staple Finisher Installed)
Using Optional Items > > … Staple Finisher Menu Options for Printing from a Computer (When Staple Finisher Ins Paper or Staples Get Jammed in the Staple Finisher Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces or jammed staples.
Page 348 Using Optional Items > > … Staple Finisher Menu Options for Printing from a Computer (When Staple Finisher Ins Advanced Options Windows PostScript (When Staple Finisher Installed) Document Options: Printer Features: ❏ Sort: Shift Sort: Offsets each set of copies. You can select this option only when you select Auto Select or Finisher Tray as the Output Tray setting.
Page 349: Menu Options For Printing From Memory Devices Or Storage (When Staple Finisher Installed)
Using Optional Items > > Staple Finisher Menu Options for Copying (When Staple Finisher Installed) Related Information “Menu Options for Printer Features” on page 91 & Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed) Select the following on the printer's control panel. ❏...
Page 350: Staple Finisher Specifications
Using Optional Items > > Staple Finisher Staple Finisher Specifications Staple Finisher Specifications Weight of Paper 60 to 250 g/m Available Paper Sizes A3, B4, A4, B5, A5, B6 , Legal, Letter *:Ejected from the output tray only Paper Type Plain Paper, Thick Paper, High Quality Plain Paper Ejecting Capacity Output Tray...
Page 351: Booklet Finisher
Using Optional Items > Booklet Finisher Dimensions with the Printer Storage Width: 1684 mm (66.3 in.) Depth: 757 mm (29.8 in.) Height: 1243 mm (48.9 in.) Printing Width: 2183 mm (85.9 in.) Depth: 757 mm (29.8 in.) Height: 1243 mm (48.9 in.) Weight Approx.
Page 352: Booklet Finisher Part Names
Using Optional Items > > Booklet Finisher Booklet Finisher Part Names Booklet Finisher Part Names Optional Item Overview Booklet Finisher Sorts, saddle stitches, folds, and staples the paper before ejecting it. Punches holes using the optional hole punch unit. Finisher Bridge Unit To operate the staple finisher or booklet finisher you need to install the finisher bridge unit.
Page 353: Setting The Booklet Finisher In The Printer Driver
Using Optional Items > > Booklet Finisher Using the Booklet Finisher Setting the Booklet Finisher in the Printer Driver The process if the same as for the high capacity tray. Related Information “Setting the High Capacity Tray in the Printer Driver - Windows” on page 334 &...
Page 354 Using Optional Items > > Booklet Finisher Using the Booklet Finisher as the Paper Source setting. Select Auto Select or Face Down Tray as theOutput Tray setting. The printouts are stacked in the Face Down Tray. Shift Sort: Offsets each set of copies when printing multiple copies. Auto Select or Finisher Tray must be selected as the Output Tray setting.
Page 355 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Print Settings (Mac OS PostScript) 1. Select Printer Features from the pop-up menu, and then select Output from Feature Sets. 2. Select an option from the Sort setting. 3. Set the other items, and then click OK. 4.
Page 356 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 4. Click Print. Related Information “Printing a Document Using the PostScript Printer Driver (Windows)” on page 74 & “Advanced Options” on page 78 & Print Settings (Mac OS) 1. Select Finishing from the pop-up menu, and then select the stapling position from Staple. 2.
Page 357 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Important: Adjust the data so that it is not printed at the punch position. If you punch on the printed area, it may cause punch failure or a paper jam. Print Settings (Windows) 1.
Page 358 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Print Settings (Mac OS PostScript) 1. Select Printer Features from the pop-up menu, and then select Output from Feature Sets. 2. Select the hole punching position from Punch. 3. Set the other items, and then click OK. 4.
Page 359 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 2. Select Fold or Fold and Saddle from Fold / Saddle. 3. Set the other items, and then click OK. Note: If booklets or paper remain in the booklet tray, you will not be able to start bookbinding printing. Make sure there is nothing on the booklet tray.
Page 360 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Stacking Each Set of Copies by Sorting from a Memory Device You can print JPEG, PDF, and TIFF files from a memory device and sort by offsetting each set of copies. 1.
Page 361 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 2. Select Memory Device on the home screen. 3. Select the file type and the file you want to print. 4. Select the Advanced tab, and then select Finishing. 5.
Page 362 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Printing with Stapling or Punch Holes from Storage You can print files from storage and staple them or add punch holes. Important: Adjust the data so that it is not printed at the punch position. If you punch on the printed area, it may cause punch failure or a paper jam.
Page 363 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Ejecting Each Set of Printouts with Saddle Stitching or Folding from Storage You can print files from storage, and then eject each set of printouts with saddle stitching or folding. 1.
Page 364 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 1. Place the originals. “Placing Originals” on page 42 2. Select Copy on the home screen. 3. Select the Basic Settings tab, and then select Finishing. 4. Select Shift Sort in Eject Paper, and then select OK. 5.
Page 365 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Copying Files and Creating Booklets Using Saddle Stitching or Folding You can eject each set of copies with saddle stitching or folding. 1. Place the originals. “Placing Originals” on page 42 2.
Page 366: Ejecting Documents Continuously
Using Optional Items > > Booklet Finisher Problems with the Booklet Finisher Removing Punch Scraps from the Booklet Finisher When it is time to remove punch scraps, a message is displayed on the LCD screen. Follow the on-screen instructions to remove punch scraps. Ejecting Documents Continuously When a given number of documents are ejected, the job stops to prevent paper jams.
Page 367: Menu Options For Printing From A Computer (When Booklet Finisher Installed)
Using Optional Items > > … Booklet Finisher Menu Options for Printing from a Computer (When Booklet Finisher I Caution: ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
Page 368 Using Optional Items > > … Booklet Finisher Menu Options for Printing from a Computer (When Booklet Finisher I Punch: Select the punch hole location. Displayed when the punch unit is installed. Fold/Saddle Stitch: Select whether to fold or fold and saddle stitch the print outs. You can set the binding edge, binding margin, and create folded booklets on the binding setting screen.
Page 369: Menu Options For Printing From Memory Devices Or Storage (When Staple Finisher Installed)
Using Optional Items > > … Booklet Finisher Menu Options for Printing from Memory Devices or Storage (When S Related Information “Menu Options for Finishing” on page 83 & Menu Options for Printer Features Mac OS PostScript (When Booklet Finisher Installed) Feature Sets: ❏...
Page 370: Menu Options For Printing From Storage (When Booklet Finisher Installed)
Using Optional Items > > Booklet Finisher Menu Options for Copying (When Booklet Finisher Installed) Menu Options for Printing from Storage (When Booklet Finisher Installed) Select Storage on the printer's control panel, and then select the folder and file. Select the Print Settings > Basic Settings tab.
Page 371 Using Optional Items > > Booklet Finisher Menu Options for Copying (When Booklet Finisher Installed) Finishing (When Booklet Finisher Installed) Eject Paper: ❏ Shift Sort: Offset each set of copies. Staple: Select the staple location. Punch: Select the location for the punch holes. Displayed when the punch unit is installed. Booklet (When Booklet Finisher Installed) Saddle Stitch: Make the following settings when you want to make the copies saddle stitched.
Page 372: Booklet Finisher Specifications
Using Optional Items > > Booklet Finisher Booklet Finisher Specifications Booklet Finisher Specifications Weight of Paper 60 to 250 g/m *Booklet Tray: 60 to 105 g/m Available Paper Sizes A3, B4, A4, B5, A5, B6 , Legal, Letter *:Ejected from the output tray only Paper Type Plain Paper, Thick Paper, High Quality Plain Paper Ejecting Capacity...
Page 373: Settings Menu List (When Finisher Is Installed)
Using Optional Items > Settings Menu List (When Finisher is Installed) Power Supply Rating AC 100-240 V Maximum Power Consumption 200 W Power Supply Rating (Saddle Unit) AC 110-120 V / AC 220-240 V Maximum Power Consumption (Saddle Unit) 840 W Dimensions with the Printer Storage Width: 2009 mm (79.1 in.)
Page 374: Super G3/G3 Multi Fax Board
Using Optional Items > > Super G3/G3 Multi Fax Board Fax Settings Menu (When Optional Fax Boards Installed) Super G3/G3 Multi Fax Board For printers that can use multiple fax lines by adding the optional Super G3/G3 Multi Fax Boards, you can send a fax while receiving a fax, receive multiple faxes at the same time, or send faxes at the same time.
Page 375 Using Optional Items > > Super G3/G3 Multi Fax Board Fax Settings Menu (When Optional Fax Boards Installed) Note: On the Web Config screen, you can find the menu below. Fax tab > Basic Settings Expansion Line Settings: G3-2: ❏ Fax Speed ❏...
Page 376: Registering A Recipient To The Contacts List (When Optional Fax Boards Installed)
Using Optional Items > > … Super G3/G3 Multi Fax Board Registering a Recipient to the Contacts List (When Opti Receive Settings Save/Forward Settings Conditional Save/Forward: You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings >...
Page 377: Sending Faxes Using The Printer With Optional Fax Boards
Using Optional Items > > … Super G3/G3 Multi Fax Board Sending Faxes From a Computer Using an Optional Fax 5. Select a line in Select Line, and then click Apply. Note that Select Line is set to G3-Auto by default. You can also add the recipient to the contacts list.
Page 378: Checking The Status Of The Lines (When Optional Fax Boards Installed)
Using Optional Items > > … Super G3/G3 Multi Fax Board Checking the Status of the Lines (When Optional Fax Bo 1. Using an application, create a document to transmit by fax. 2. Click Print from the File menu. The application’s Print window appears. 3.
Page 379: Solving Problems
Using Optional Items > > 10/100/1000 Base-T,Ethernet Function List when Using an Additional Network Solving Problems See "Related Information" below for more details. Related Information “Cannot Send or Receive Faxes” on page 250 & “The Quality of the Sent Fax is Poor” on page 297 &...
Page 380 Additional Network” on page 383 ✓ ✓ Advanced IPsec/IP Filtering “Encrypted Communication Using IPsec/IP security settings Filtering” on page 571 ✓ ✓ IEEE802.1X “Connecting the Printer to an IEEE802.1X Network” on page 582 ✓ Epson Open Platform “Using Epson Open Platform” on page 593...
Page 381: Installing An Ethernet Board
Using Optional Items > > 10/100/1000 Base-T,Ethernet Installing an Ethernet Board ✓ = Available. - = Not available. : You need to make settings for each network. : You can use the standard or the additional network to send to recipients for each destination. : Available only on either the standard or the additional network.
Page 382: Settings When Using An Additional Network
Using Optional Items > > 10/100/1000 Base-T,Ethernet Settings when Using an Additional Network 4. Install the ethernet board straight into the additional interface slot for the ethernet board. Insert the ethernet board firmly into the slot. Important: Do not remove the cover of the ethernet board. Do not touch the terminals of the ethernet board.
Page 383 Using Optional Items > > 10/100/1000 Base-T,Ethernet Settings when Using an Additional Network We recommend that you change the initial password as soon as possible to prevent unauthorized access. If you reset the additional network to the default settings, the initial password will be restored. Related Information “Menu Options for Network Settings (When Using an Additional Network)”...
Page 384 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 385 Using Optional Items > > 10/100/1000 Base-T,Ethernet Settings when Using an Additional Network 2. Select General Settings > Network Settings > Standard > Advanced. 3. Select Proxy Server. 4. Select Use for Proxy Server Settings. 5. Enter the address for the proxy server by IPv4 or FQDN format. Confirm the value reflected on the previous screen.
Page 386 Using Optional Items > > 10/100/1000 Base-T,Ethernet Settings when Using an Additional Network ❏ Scan to Email ❏ Scan to Folder ❏ Scan to Document Capture Pro ❏ Fax to Email ❏ Fax to Folder Follow the steps below to select the network to use these scan and fax functions. 1.
Page 387: Solving Problems When Using An Additional Network
Using Optional Items > > 10/100/1000 Base-T,Ethernet Solving Problems when Using an Additional Network 2. Select the Device Management tab > Email Notification. 3. Set the subject of email notification. Select the contents displayed on the subject from the two pull-down menus. ❏...
Page 388: Menu Options For Network Settings (When Using An Additional Network)
Using Optional Items > > … 10/100/1000 Base-T,Ethernet Menu Options for Network Settings (When Using an Ad Scan or Fax Functions from the Control Panel Do Not Work Correctly (Except for Scan to Cloud) The network to use the scan or fax functions from the control panel is not selected correctly. The scan or fax functions from the control panel are available on either the standard or additional network.
Page 389: Paper Cassette Lock
Using Optional Items > > Paper Cassette Lock Using the Paper Cassette Lock Advanced: Make the following detailed settings. ❏ TCP/IP ❏ IPv6 Address ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X You need to enter the administrator password for the additional network.
Page 390: Problems With The Paper Cassette Lock
When you remove the Paper Cassette Lock from the paper cassette, insert the key all the way into the lock. Make sure you remove the key after the button appears in the middle of the slot . Problems with the Paper Cassette Lock Lost the Paper Cassette Lock Key Contact Epson support or an authorized Epson service provider.
Page 391: Product Information
Product Information Paper Information..........392 Consumable Products Information.
Page 392: Paper Information
Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing.
Page 393 Loading Capacity (Sheets) Paper Tray Paper Cassette 1 to 4 Epson Double-Sided Matte Paper A3+, A3, A4 Epson Photo Quality Ink Jet Paper A3+, A3 Epson Double-sided Photo Quality Ink Jet Paper Commercially Available Paper Note: ❏ 8.5×13 in, 8K (270×390 mm), 16K (195×270 mm) and the half letter sizes are not available when printing with the PostScript printer driver.
Page 394 Product Information > > Paper Information Available Paper and Capacities Media Name Size Loading Capacity (Sheets) Paper Tray Paper Cassette 1 to 4 Thick paper A3+, SRA3, 12 x 18 in, A3, Up to the line indicated – US B (11×17 in.), B4, Legal, by the triangle symbol on Extra thick paper Indian-Legal, 8.5 x 13 in,...
Page 395 80 to 100 g/m (21 to 26 lb) Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper Related Information “Available Paper and Capacities” on page 392 & Commercially Available Paper ❏ Plain paper, Copy paper, Preprinted paper, Letterhead, Color paper, Recycled paper, High quality plain paper A3+, SRA3, 12×18 in, B6, A6 size paper is not supported for automatic 2-sided printing.
Page 396: Consumable Products Information
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
Page 397: Maintenance Rollers Code
Note: Contact Epson Support for your new maintenance roller. Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application.
Page 398 Product Information > > Software Information Software for Printing ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences ❏...
Page 399 & Guide to Mac OS Printer Driver Epson Printer Utility You can check the printer status and errors by starting the EPSON Status Monitor. Application that can print PostScript Fonts (Windows PostScript Printer Driver) The PostScript printer driver allows the printer to receive and interpret print instructions in the page description language sent from the computer and print properly.
Page 400 Product Information > > Software Information Software for Printing ❏ Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select Control Panel >...
Page 401 Application for Printing Easily from a Smart Device (Epson iPrint) Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same...
Page 402: Software For Scanning
Application for Printing Easily from an Android Application (Epson Print Enabler) Epson Print Enabler is an application that allows you to wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 403 Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.
Page 404: Software For Faxing
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 405: Software For Package Creation
EpsonNet SetupManager is a software to create a package for a simple printer installation, such as installing the printer driver, installing EPSON Status Monitor and creating a printer port. This software allows the administrator to create unique software packages and distribute them among groups.
Page 406 IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Page 407 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Related Information “Installing the Applications Separately” on page 205 &...
Page 408: Software For Updating
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 409: General Settings
Product Information > > Settings Menu List General Settings General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings You cannot change settings that have been locked by your administrator.
Page 410 Product Information > > Settings Menu List General Settings Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.
Page 411 Product Information > > Settings Menu List General Settings Color Print Count Alert: Select On to display a confirmation message that asks if you want to continue printing when a print job with grayscale is counted as a color print job. Keyboard: Change the layout of the keyboard on the LCD screen.
Page 412 Product Information > > Settings Menu List General Settings Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper. Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. User-Defined Paper Size List: You can change the user defined size setting.
Page 413 Product Information > > Settings Menu List General Settings Insert Sheets per User Select On to insert a slip sheet between jobs per sender when printing from a computer. Slip sheets are inserted from the specified paper source. Color Correction: Make settings such as brightness and contrast, and perform color correction when printing from an external device.
Page 414 Product Information > > Settings Menu List General Settings PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.
Page 415 Product Information > > Settings Menu List General Settings ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
Page 416 Product Information > > Settings Menu List General Settings “Printing TIFF Files from a Memory Device” on page 97 & Network Settings Select the menus on the control panel as described below. Settings > General Settings > Network Settings Wi-Fi Setup: Set up or change wireless network settings.
Page 417 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 418 Product Information > > Settings Menu List General Settings https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Fax Settings (Fax-Capable Printers Only) Selecting Settings > General Settings > Fax Settings from the printer's control panel displays this menu. Note: ❏ You can also access Fax Settings from Web Config. Click the Fax tab on the Web Config screen. ❏...
Page 419 Product Information > > Settings Menu List General Settings Forwarding Report: Prints a report after forwarding a received fax document. Select Print to print every time a document is forwarded. Backup Error Report: Prints a report when a backup error occurs on forwarding the sent fax to Backup Destination. You can set the destination in Fax >...
Page 420 Product Information > > Settings Menu List General Settings Note: ❏ On the Web Config screen, you can find the menu below. Fax tab > Basic Settings ❏ If a password entry screen is displayed, enter the password. Fax Speed: Select the fax transmission speed.
Page 421 Product Information > > Settings Menu List General Settings DRD: If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.
Page 422 Product Information > > Settings Menu List General Settings Security Settings You can find the menu on the printer's control panel below. Settings > General Settings > Fax Settings > Security Settings Note: ❏ On the Web Config screen, you can find the menu below. Fax tab >...
Page 423 Product Information > > Settings Menu List General Settings Auto Rotation: An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the left is sent as an A3 size fax. Enable this to rotate the scanned image to send it at A4 size. Quick memory send: The quick memory send feature starts sending the fax when the printer finishes scanning the first page.
Page 424 Product Information > > Settings Menu List General Settings Receive Settings Related Information “Save/Forward Settings” on page 424 & “Print Settings” on page 429 & Save/Forward Settings Unconditional Save/Forward: You can find the menu on the printer's control panel below. Settings >...
Page 425 Product Information > > Settings Menu List General Settings ❏ Destination: You can select forwarding destinations from the contacts list you added in advance. If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend that you test if you can send a scanned image to the destination in the scan mode.
Page 426 Product Information > > Settings Menu List General Settings Name: Enter name of the condition. Condition(s): Select the conditions and make the settings. Sender Fax Number match When the sender fax number matches, the received fax is saved and forwarded. Subaddress(SUB) perfect match When the subaddress (SUB) matches perfectly, the received fax is saved and forwarded.
Page 427 Product Information > > Settings Menu List General Settings Print: Prints received faxes. Email Notifications: Sends an email notification when the process you select below is complete. You can use the features below at the same time. Recipient Set the destination of the process completion notification. Notify on Receive Sends a notification when receiving a fax is complete.
Page 428 Product Information > > Settings Menu List General Settings Selecting Print on Error prints a report only when you save or forward a received fax and an error occurs. Related Information “Making Saving Settings to Receive Faxes with Specific Conditions” on page 527 &...
Page 429 Product Information > > Settings Menu List General Settings Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings Note: You cannot print the list from the Web Config screen. Print Conditional Save/Forward list: Prints the Conditional Save/Forward list. Print Settings You can find the menu on the printer's control panel below.
Page 430 Product Information > > Settings Menu List General Settings Add Reception Information: Prints reception information on the received fax, even if the sender does not set the header information. The reception information includes the received date and time, sender's ID, reception ID (such as "...
Page 431 Product Information > > Settings Menu List General Settings Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Basic Settings” on page 419 & “Making the Printer Ready to Send and Receive Faxes” on page 520 &...
Page 432 Product Information > > Settings Menu List General Settings ❏ Operation Authority Select to restrict creating, editing, and deleting folders to administrators or users. ❏ Automatic Delete Setting Authority Select to restrict automatic deletion setting of the stored files to administrators or users. Shared Folder File Management: ❏...
Page 433 Product Information > > Settings Menu List General Settings System Administration By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product features for individual users to suite your work or office style. Select the menus on the control panel as described below.
Page 434 Product Information > > Settings Menu List General Settings Clear Internal Memory Data: This item is displayed on PCL or PostScript compatible printer. Delete the printer's internal memory data, such as a downloaded font and macro for PCL printing or a job of password printing.
Page 435 Program Verification on Start Up: Select On to verify the printer's program when starting up. Customer Research: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings: Reset the settings in the following menus to their defaults.
Page 436: Print Counter
Product Information > > Settings Menu List Maintenance ❏ Fax Settings ❏ Clear All Data and Settings Firmware Update: You can get firmware information such as your current version and information on available updates. Automatic Firmware Update: Select On to update firmware automatically. Select On to set the day of the week/start time to update.
Page 437: Language
Product Information > > Settings Menu List Printer Status/Print Related Information “Checking the Clogged Nozzles” on page 198 & Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head.
Page 438: Contacts Manager
❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy Settings ❏ Fax Authentication System Select the menus on the control panel as described below. Settings > Authentication System You can check the status of the Authentication System and the Epson Open Platform.
Page 439: Product Specifications
> Product Specifications Scanner Specifications Authentication Device Status Displays the status of the authentication device. Epson Open Platform Information Displays the status of the Epson Open Platform. Product Specifications Printer Specifications Type Printer Inkjet Print Head Nozzle Placement Black ink nozzles: 8676...
Page 440: Adf Specifications
Product Information > > Product Specifications Fax Specifications (Fax-capable Printers Only) Photoelectric Device Effective Pixels 7020×10200 pixels (600 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.) Scanning Resolution 600 dpi (main scan) 600 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 441: Using Port For The Printer
Product Information > > Product Specifications Using Port for the Printer Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi Page Memory...
Page 442 SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection (When POP server POP3 (TCP) scan to mail is used from the printer) When Epson Connect is used Epson Connect HTTPS Server XMPP 5222 When ERMS is used...
Page 443: Interface Specifications
Product Information > > Product Specifications Network Specifications Sender Destination Protocol Port (Client) (Server) Number Client File sending (When FTP printing is Printer FTP (TCP) computer used from the printer) Discover the printer from an Printer ENPC (UDP) 3289 application such as EpsonNet Config, printer driver, and scanner driver.
Page 444 , WPA3-SAE (AES), WPA2/WPA3-Enterprise Only available for the HT20 Not available in Taiwan The availability of these channels and use of the product outdoors over these channels varies by location. For more information, see http://support.epson.net/wifi5ghz/ Not supported for IEEE 802.11b...
Page 445 ✓ Bonjour Printing (Mac OS) IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓...
Page 446: Postscript Level 3 Compatibility
You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0...
Page 447: Dimensions
Product Information > > Product Specifications Electrical Specifications Maximum Number of Files JPEG: 9990 TIFF: 999 PDF: 999 Design rule for Camera File system. Photo data stored on digital cameras with a built-in memory is not supported. Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "×"...
Page 448: Environmental Specifications
Installation Location and Space Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 449 Product Information > > Product Specifications Installation Location and Space Important: Do not place the printer in the following locations; otherwise a malfunction may occur. ❏ Subject to direct sunlight ❏ Subject to rapid changes in temperature and humidity ❏ Subject to fire ❏...
Page 450: Installation Location And Space With Finishers Installed
Product Information > > Product Specifications Installation Location and Space with Finishers Installed 1544mm 383mm 397mm 631mm 474mm Installation Location and Space with Finishers Installed With Staple Finisher 2666 mm...
Page 451: System Requirements
Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.8 Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported. Font Specifications The following fonts are available on the Internet. ❏ Epson Barcode Font...
Page 452: Available Fonts For Postscript
Product Information > > Font Specifications Available Fonts for PostScript Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 453: Available Fonts For Pcl (Urw)
Product Information > > Font Specifications Available Fonts for PCL (URW) Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique...
Page 454: List Of Symbol Sets
Product Information > > Font Specifications List of Symbol Sets Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh...
Page 455 Product Information > > Font Specifications List of Symbol Sets List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓...
Page 456 Product Information > > Font Specifications List of Symbol Sets Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓...
Page 457: Epson Barcode Fonts (Windows Only)
Printing with Epson BarCode Fonts Follow the steps below to create and print bar codes using Epson BarCode Fonts. The application featured in these instructions is Microsoft WordPad in Windows 10. The actual procedure may differ slightly when printing from...
Page 458 Epson BarCode Fonts (Windows Only) 1. Open a document in your application and enter the characters you want to convert into a bar code. 2. Select the characters, then select the Epson BarCode font you want to use, and the font size. Note:...
Page 459 ❏ To more easily distinguish bar codes from other text in your document, set your application to show text symbols, such as paragraph marks, tabs, etc. ❏ Because special characters such as Start bar and Stop bar are added when an Epson BarCode Font is selected, the resulting bar code may have more characters than were originally input.
Page 460 Font Specifications Epson BarCode Fonts (Windows Only) Epson BarCode Fonts specifications This section contains details on the character input specifications for each Epson BarCode Font. EPSON EAN-8 ❏ EAN-8 is an eight-digit abbreviated version of the EAN bar code standard.
Page 461 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) ❏ Check digit ❏ OCR-B Print sample EPSON EAN-13 EPSON UPC-A ❏ UPC-A is the standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual).
Page 462 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) Font size 60 pt to 96 pt. Recommended sizes are 60 pt and 75 pt (standard). The following codes are inserted automatically and need not be input by hand: ❏...
Page 463 EPSON ITF ❏ The EPSON ITF fonts conform to the USSInterleaved 2-of-5 standard (American). ❏ Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2-of-5 standard.
Page 464 Font Specifications Epson BarCode Fonts (Windows Only) ❏ Interleaved 2-of-5 treats every two characters as one set. When there are an odd number of characters, EPSON ITF fonts automatically add a zero to the beginning of the character string. Character type...
Page 465 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) ❏ Start/Stop character (when not input) ❏ Check digit Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num EPSON EAN128 ❏ GS1-128(EAN128) fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted.
Page 466: Storage Specifications
❏ FNC1 character It inserts for discernment from Code128 and for a pause of the variable length application identifier. ❏ Check digit ❏ Change code set character Print sample EPSON EAN128 Storage Specifications Storage Capacity 90GB Number of Folders Shared Folder...
Page 467 Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 468: German Blue Angel
> Regulatory Information Restrictions on Copying C741A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products. Standards and Approvals for New Zealand Model General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 469 Product Information > > Regulatory Information Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
Page 470: Administrator Information
Administrator Information Connecting the Printer to the Network........471 Settings to Use the Printer.
Page 471: Connecting The Printer To The Network
For the following functions, the printer directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating...
Page 472 Administrator Information > > Connecting the Printer to the Network Before Making Network Connection Divisions Items Note ❏ Port number to Port number Check the port number used by the printer and computer, then information release release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer.
Page 473: Panel
Administrator Information > > … Connecting the Printer to the Network Connecting to the Network from the When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them.
Page 474 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 475: Settings To Use The Printer
Administrator Information > > Settings to Use the Printer Using the Print Functions 4. Tap OK to finish. When you tap Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to print it. Related Information “Changing the Network Connection from Wi-Fi to Ethernet” on page 305 &...
Page 476 Administrator Information > > Settings to Use the Printer Using the Print Functions Printer driver: Install the printer driver on each client computer. When using EpsonNet SetupManager, you can provide the driver's package that includes the printer settings. Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏...
Page 477 Administrator Information > > Settings to Use the Printer Using the Print Functions Setting Up the Network Ports Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network port. This example is when using Windows 2012 R2. 1.
Page 478 Administrator Information > > Settings to Use the Printer Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP.
Page 479 Administrator Information > > Settings to Use the Printer Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server.
Page 480 Administrator Information > > Settings to Use the Printer Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2.
Page 481 Administrator Information > > Settings to Use the Printer Using the Print Functions 3. Check the settings, and then click OK. Setting Errors Set the displaying error for the device. 1. Access Web Config and select the Print tab > Error Settings. 2.
Page 482 Administrator Information > > Settings to Use the Printer Using the Print Functions PDL Print Configuration You can specify settings for PCL or PostScript printing. This item is displayed on a PCL or PostScript compatible printer. Common Settings Items Explanation Paper Size Select the paper size on which you want to print.
Page 483: Configuring A Mail Server
Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Explanation Binary Set whether to accept the binary data or not. PDF Page Size Set the paper size for PDF printing. Configuring a Mail Server Set the mail server from Web Config. When the printer can send the email by setting the mail server, the following are possible.
Page 484 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Mail Server Setting Items Items Settings and Explanation Authentication Method Specify the authentication method for the printer to access the mail server. Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email.
Page 485 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Settings and Explanation Sender's Email Address Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server.
Page 486 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Messages Cause SMTP server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ SMTP server is down ❏...
Page 487: Setting A Shared Network Folder
Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder Messages Cause SMTP server authentication failed. This message appears when an authentication method mismatch occurs between Change Authentication Method to a server and a client. The server supports SMTP AUTH. SMTP-AUTH.
Page 488 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Advanced sharing settings, and then click for the profile with (current profile) in the displayed network profiles. 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. If already selected, click Cancel and close the window.
Page 489 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters.
Page 490 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 491 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 492 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
Page 493 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Page 494 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12.
Page 495 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1.
Page 496 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 497 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 498 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Page 499 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12.
Page 500 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Edit.
Page 501 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.
Page 502 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8.
Page 503: Making Contacts Available
Administrator Information > > Settings to Use the Printer Making Contacts Available 5. Confirm the settings, and then click OK. 6. Enter the following on the computer's explorer, and then press the Enter key. Check whether there is a network folder and that you can access it. \\Printer's IP address Example : \\192.0.2.111 Related Information...
Page 504 Destination for scan data and fax forwarding data Network Folder/FTP Contacts Configuration Comparison There are three tools for configuring the printer's contacts: Web Config, Epson Device Admin, and the printer’s control panel. The differences between three tools are listed in the table below. Features...
Page 505 Administrator Information > > Settings to Use the Printer Making Contacts Available 3. Enter Name and Index Word. 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again.
Page 506 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Subaddress (SUB/SEP) Set the sub address that is appended when fax is sent. Enter within 20 characters or less using 0-9, *, # or spaces. If you do not specify this, leave it blank. Password (SID/PWD) Set the password for the sub address.
Page 507 Administrator Information > > Settings to Use the Printer Making Contacts Available 3. Select a group from Type. 4. Click Select for Contact(s) for Group. The available destinations are displayed. 5. Select the destination that you want to register to the group, and then click Select. 6.
Page 508 Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 509 3. Select the Contacts checkbox, and then click Next. Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once.
Page 510 You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list.
Page 511 Administrator Information > > Settings to Use the Printer Making Contacts Available 13. On the sending completion screen, click OK. The printer's information is updated. Open the contacts from Web Config or printer's control panel, and then check that the contact is updated. Cooperation between the LDAP Server and Users When cooperating with the LDAP server, you can use the address information registered to the LDAP server as the destination of an email or fax.
Page 512 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Kerberos Realm to be Used If you select Kerberos Authentication for Authentication Method, select the Kerberos realm that you want to use. Administrator DN / User Name Enter the user name for the LDAP server in 128 characters or less in Unicode (UTF-8).
Page 513 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Number of search entries Specify the number of search entries between 5 and 500. The specified number of the search entries is saved and displayed temporarily. Even if the number of the search entries is over the specified number and an error message appears, the search can be completed.
Page 514: Preparing To Scan
Administrator Information > > Settings to Use the Printer Preparing to Scan Messages Explanation Connection test failed. This message appears for the following reasons: ❏ The LDAP server address or the port number is incorrect. Check the settings. ❏ A timeout has occurred. ❏...
Page 515 Install it on the server computer. For more information on Document Capture Pro Server, contact your local Epson office. Setting Server Mode To use Document Capture Pro Server, set up as follows.
Page 516: Making Fax Features Available (Fax-Capable Printers Only)
It is installed on the client computer. The jobs registered on a network computer where Document Capture Pro/ Document Capture is installed can be called and run from the deivce's control panel. You can scan over the network from a computer. Epson Scan 2 is required to scan. Confirming that Network Scan is Enabled You can set the network scan service when you scan from a client computer over the network.
Page 517 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Related Information “Connecting the Printer to a Phone Line” on page 517 & “Making the Printer Ready to Send and Receive Faxes” on page 520 &...
Page 518 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer.
Page 519 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. Depending on the model of the phone device, the fax function cannot be completely disabled, so you may not be able to use it as an external phone.
Page 520 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
Page 521 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard 1. Select Settings on the home screen on the printer's control panel, and then select General Settings > Fax Settings >...
Page 522 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe “Receive Mode:” on page 420 & “Making Settings to Receive Faxes Operating Only a Connected Phone” on page 523 & “Basic Settings” on page 419 &...
Page 523 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 6. Select OK to apply the settings. The access code is stored in the printer. Making Settings When You Connect a Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.
Page 524 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making Settings to Save and Forward Received Faxes The printer is set to print received faxes by default. Besides printing, you can set the printer to save and/or forward received faxes.
Page 525 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe ❏ To save received faxes to an external memory device: Insert a memory device into the printer's external interface USB port. Select Save to Memory Device. Select Yes.
Page 526 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 2. Select Receive Settings > Save/Forward Settings > Unconditional Save/Forward. When a message is displayed, check the content, and then tap OK. 3. Make settings for up to five forwarding destinations. Select Forward.
Page 527 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making Settings to Save and Forward Received Faxes with Specific Conditions You can save and/or forward received faxes under set conditions. Note: ❏ The printer is set to print received faxes by default. ❏...
Page 528 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe ❏ Receiving Time: The printer saves and forwards received faxes during the specified time period. Enable the Receiving Time setting and then set the time in Start Time and End Time. 5.
Page 529 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Related Information “Save/Forward Settings” on page 424 & “Viewing Received Faxes Saved in the Printer on the LCD Screen” on page 157 & Making Forwarding Settings to Receive Faxes with Specified Conditions You can make forwarding settings to a destination, an email address, shared folders or another fax machine from a specified sender or at a specified time.
Page 530 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 5. Select Save/Forward Destination, and then make settings for a forwarding destination. Select Forward. Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. Select Destination >...
Page 531 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3.
Page 532: Making Basic Operation Settings For The Printer
Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Save/Forward Settings > Unconditional Save/Forward > Save to Computer > Yes and Print.
Page 533 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer Power Saving Settings During Inactivity You can set up the time to shift to the power saving mode or to turn the power off when the printer’s control panel is not operated for a certain period of time.
Page 534 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer Synchronizing the Date and Time with Time Server When synchronizing with the time server (NTP server), you can synchronize the time of the printer and the computer on the network.
Page 535: Problems When Making Settings
Administrator Information > > Settings to Use the Printer Problems when Making Settings Problems when Making Settings Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen.
Page 536: Managing The Printer
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0 Managing the Printer Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent...
Page 537: Administrator Settings
When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the printer's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Page 538 Related Information “Application for Configuring Printer Operations (Web Config)” on page 405 & “Software for Managing Devices on the Network (Epson Device Admin)” on page 407 & Configuring the Administrator Password from the Control Panel You can set the administrator password from the printer's control panel.
Page 539 Administrator Information > > Managing the Printer Administrator Settings Controlling the Panel Operation If you set the administrator password and enable the Lock Setting, you can lock the items related to the printer’s system settings so that users cannot change them. Enabling the Lock Setting Enable the Lock Setting for the printer where the password is set.
Page 540 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock LCD Brightness Sounds ✓ Detect Double Feed ✓ Sleep Timer Wake from Sleep ✓ Power Off Timer or Power Off Settings ✓ Date/Time Settings ✓ Country/Region ✓...
Page 541 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock Paper Source Settings ✓ Output: Copy ✓ Output: Fax ✓ Output: Other ✓ Printing Language ✓ Universal Print Settings ✓ PDL Print Configuration ✓ Auto Error Solver ✓...
Page 542 MS Network Sharing ✓ Link Speed & Duplex ✓ Redirect HTTP to HTTPS ✓ Disable IPsec/IP Filtering ✓ Disable IEEE802.1X General Settings menu Panel Lock ✓ Web Service Settings ✓ Epson Connect Services General Settings menu Panel Lock ✓ Fax Settings...
Page 543 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ User Settings ✓ Basic Settings ✓ Send Settings ✓ Receive Settings ✓ Report Settings ✓ Security Settings ✓ Check Fax Connection ✓ Fax Setting Wizard General Settings menu Panel Lock ✓...
Page 544 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ Contacts Manager ✓ *1*4 Add/Edit/Delete ✓ Frequent ✓ Print Contacts ✓ View Options ✓ Search Options ✓ Print Head Cleaning Settings ✓ Copy Color Sensitivity ✓...
Page 545 Administrator Information > > Managing the Printer Administrator Settings : Even though items on the upper level can be locked by administrator lock, you can still access them from the same name menu of Settings > Contacts Manager. Related Information “Other Lock Setting Items”...
Page 546 Administrator Information > > Managing the Printer Administrator Settings ❏ Fax Transmission Log Access : Fax > Menu > Transmission Log Control the display of the communication history of a fax. Select On to display the communication history. ❏ Access to Fax Report : Fax > Menu > Fax Report Control the printing of the fax report.
Page 547: Restricting Available Features
Administrator Information > > Managing the Printer Restricting Available Features Logging on the Printer Using the Control Panel 1. Tap 2. Tap Administrator. 3. Enter the administrator password, and then tap OK. is displayed when being authenticated, then you can operate the locked menu items. to log off.
Page 548 2. Click Add for the number you want to register. Important: When using the printer with the authentication system of Epson or other companies, register the user name of the restriction setting in number 2 to number 10. Application software such as the authentication system uses number one, so that the user name is not displayed on the printer's control panel.
Page 549: Disabling The External Interface
Administrator Information > > Managing the Printer Disabling the External Interface Deleting the User Account Delete the account registered to access control. 1. Access Web Config and select the Product Security tab > Access Control Settings > User Settings. 2. Click Edit for the number you want to delete. 3.
Page 550: Making Settings For Processing Saved Data
Administrator Information > > Managing the Printer Making Settings for Processing Saved Data 1. Access Web Config and select the Product Security tab > External Interface. 2. Select Disable on the functions you want to set. Select Enable when you want to cancel controlling. ❏...
Page 551: Monitoring A Remote Printer
Administrator Information > > Managing the Printer Monitoring a Remote Printer Erase All Memory Erases all data on the hard disc. You cannot perform other operations or turn off the device during formatting. ❏ High Speed: Erases all data with a dedicated erase command. ❏...
Page 552 Administrator Information > > Managing the Printer Monitoring a Remote Printer ❏ Usage Status Check the first day of printings, printed pages, printing count for each language, scanning count, etc. ❏ Hardware Status Check the status of each function of the printer. ❏...
Page 553 Administrator Information > > Managing the Printer Monitoring a Remote Printer Example : If you want a notification sent to the email address set for number 1 in Email Address Settings when the printer is out of paper, select the check box column 1 in line Paper out. 6.
Page 554: Backing Up The Settings
Administrator Information > > Managing the Printer Backing Up the Settings Backing Up the Settings You can export the setting value set from Web Config to the file. You can use it for backing up the contacts, setting values, replacing the printer, etc. The exported file cannot be edited because it is exported as a binary file.
Page 555: Advanced Security Settings
For printers that do not have external access protection, it is possible to read the contacts list that is stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information.
Page 556: Making Settings For Password Encryption
Administrator Information > > Advanced Security Settings Making Settings for Password Encryption Name Feature type What to set What to prevent IPsec/IP filtering You can set to allow severing Create a basic policy and Protect unauthorized access, and cutting off of data that is individual policy to set the and tampering and from a certain client or is a...
Page 557 Administrator Information > > Advanced Security Settings Making Settings for Password Encryption Important: If the TPM chip fails and the encryption key cannot be used, you cannot restore the confidential information in the printer and use the printer. Therefore, make sure to back up your encryption key to a USB memory. Encrypting the Password When you want to encrypt the password, you need to back up the encryption key.
Page 558: Controlling Using Protocols
Administrator Information > > Advanced Security Settings Controlling Using Protocols 2. Select Restore from Backup. When the administrator password has been set, enter the password and tap OK. 3. Connect the USB memory that contains the encryption key to the printer's external interface USB port. 4.
Page 559 Administrator Information > > Advanced Security Settings Controlling Using Protocols Protocol Description WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices, and print from the WSD port. LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the Windows network map.
Page 560 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description Enable SLP Select this to enable the SLP function. This is used such as network searching in EpsonNet Config. WSD Settings Items Setting value and Description Enable WSD Select this to enable adding devices using WSD, and print and scan from the WSD port.
Page 561 Administrator Information > > Advanced Security Settings Controlling Using Protocols RAW(Custom Port) Settings Items Setting value and Description Allow RAW(Custom Port) Printing Select to allow printing from the RAW port (custom port). Port Number Enter the port number for RAW printing between 1024 and 65535 (except for 9100, 1865, 2968).
Page 562: Using A Digital Certificate
Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. SNMPv3 Settings Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters.
Page 563 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config.
Page 564 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ S/MIME > Client Certificate Whatever you choose, you can obtain the same certificate and use it in common. 3. Click Generate of CSR. A CSR creating page is opened. 4.
Page 565 Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Settings and Explanation Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs by separating them with commas.
Page 566 Administrator Information > > Advanced Security Settings Using a Digital Certificate 4. Enter a value for each item. Set CA Certificate 1 and CA Certificate 2 when verifying the path of the certificate on the web browser that accesses the printer. Depending on where you create a CSR and the file format of the certificate, required settings may vary.
Page 567 Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Settings and Explanation CA Certificate 2 If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues CA Certificate 1. Specify a file if you need. Related Information “Importing a CA-signed Certificate”...
Page 568 Administrator Information > > Advanced Security Settings Using a Digital Certificate Important: When you update a self-signed certificate by selecting the Network Security tab > S/MIME > Client Certificate, you cannot change Sender's Email Address on the Network tab > Email Server > Basic. If you want to change Sender's Email Address, change all signature settings to Do not add signature by selecting the Network Security tab >...
Page 569: Ssl/Tls Communication With The Printer
Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Related Information “Application for Configuring Printer Operations (Web Config)” on page 405 & Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses.
Page 570 Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web Config while ensuring security. Configure encryption strength and redirect feature.
Page 571: Encrypted Communication Using Ipsec/Ip Filtering
Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Page 572 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 573 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 574 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 575 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access...
Page 576 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum.
Page 577 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 578 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option.
Page 579 Admin, a printer driver and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, the Epson printer driver and the Epson scanner driver Any port Forwarding LPR data RAW (Port9100) 9100...
Page 580 HTTP(S) server (forwarding data of Web Config and WSD) HTTPS (Local) Any port HTTP (Remote) Any port HTTP(S) client (communicating between Epson Connect, firmware HTTPS (Remote) Any port updating and root certificate updating) Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.
Page 581 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Authentication Method: Pre-Shared Key ❏ Pre-Shared Key: Enter up to 127 characters. Group Policy: Do not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏...
Page 582: Connecting The Printer To An Ieee802.1X Network
Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network 2. Import the certificate in Client Certificate. If you have already imported a certificate published by a Certification Authority, you can copy the certificate and use it in IPsec/IP Filtering. To copy, select the certificate from Copy From, and then click Copy. Related Information “Application for Configuring Printer Operations (Web Config)”...
Page 583 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the printer and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS EAP-TTLS You need to configure a password.
Page 584 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Related Information “Application for Configuring Printer Operations (Web Config)” on page 405 & “Configuring a CA-signed Certificate” on page 563 & “Configuring a CA Certificate” on page 569 &...
Page 585: S/Mime Settings
Administrator Information > > Advanced Security Settings S/MIME Settings S/MIME Settings Configuring S/MIME Basic Settings Configure the email encryption and the digital signature attachment to the emails for each function that you use. 1. Access Web Config and select the Network Security tab > S/MIME > Basic. 2.
Page 586 Administrator Information > > Advanced Security Settings S/MIME Settings Digital Signature To use the S/MIME signature function, you need to configure the Client Certificate for the Network Security tab > S/MIME > Client Certificate. “Configuring a Certificate for S/MIME” on page 586 Items Settings and Explanation Scan to Email...
Page 587: Solving Problems For Advanced Security
Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Application for Configuring Printer Operations (Web Config)” on page 405 & “Configuring a CA-signed Certificate” on page 563 & “Updating a Self-signed Certificate” on page 567 &...
Page 588 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security ❏ Disable IEEE802.1X 4. Select Start Setup on the confirmation screen. Problems Using Network Security Features Forgot a Pre–shared Key Re-configure a pre-shared key. To change the key, access Web Config and select the Network Security tab > IPsec/IP Filtering > Basic > Default Policy or Group Policy.
Page 589 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Communicate Suddenly The IP address of the printer has been changed or cannot be used. When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec communication cannot be performed.
Page 590 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Access the Printer or Scanner after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Disable IEEE802.1X and Wi-Fi from the printer’s control panel. Connect the printer and a computer, and then configure IEEE802.1X again.
Page 591 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Updating a Self-signed Certificate” on page 567 & Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered. Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province.
Page 592 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format.
Page 593: Using Epson Open Platform
“Importing a CA-signed Certificate” on page 565 & “Deleting a CA-signed Certificate” on page 567 & Using Epson Open Platform Epson Open Platform Overview Epson Open Platform is a platform to use Epson printers with the function provided by the server of the authentication system.
Page 594 You can acquire the logs of each device and user in cooperation with the server, and configure restrictions on the device and functions that can be used for each user and group. It can be used with Epson Print Admin (Epson Authentication System) or a third-party authentication system.
Page 595: Where To Get Help
Contacting Epson Support........
Page 596: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 597: Help For Users In Australia
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 598: Help For Users In Singapore
Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 599: Help For Users In Vietnam
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
Page 600 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id...
Page 601: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 602: Help For Users In India
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

This manual is also suitable for:

Workforce enterprise wf-c20750 series Workforce enterprise wf-c20600 series

Epson WorkForce Enterprise WF-C21000 Series User Manual

Guide to this Manual

Important Instructions

Part Names and Functions

Guide to the Control Panel

Loading Paper

Placing Originals

Inserting and Removing a Memory Device

Printing

Copying

Scanning

Faxing (Fax-Capable Printers Only)

Feature: PC-FAX Send/Receive (Windows/Mac OS)

Using Storage

Maintaining the Printer

Solving Problems

Adding or Replacing the Computer or Devices

Using Optional Items

Quick Links

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Summary of Contents for Epson WorkForce Enterprise WF-C21000 Series