Toshiba e-STUDIO330AC Quick Start Manual
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Toshiba e-STUDIO330AC Quick Start Manual

Multifunctional digital color systems
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MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Quick Start Guide

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  • Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Quick Start Guide...

  • Page 2: Available Manuals

    Available Manuals Some manuals are printouts and others are PDF files on the Client Utilities/User Documentation DVD. Printouts describe precautions and basic operations. Read “Safety Information” before using the equipment. PDF files describe detailed copying functions and other settings. Printouts Safety Information Describes the necessary precautions for use.
  • Page 3 PDF files Copying Guide Hardware Troubleshooting Guide Describes how to use the Copy function. Describes causes and solutions for hardware problems such as paper misfeeds and errors on the touch panel. Scanning Guide Describes how to use the Scan function. Software Troubleshooting Guide Describes causes and solutions for software e-Filing Guide...

  • Page 4: Reading This Manual

    Reading This Manual Symbols in this manual Important items are described with the symbols shown below. Read these items before using this equipment. Indicates a potentially hazardous situation which, if not avoided, could result in death, serious injury, serious damage, or fire in the equipment or surrounding objects. Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury, partial damage to the equipment or surrounding objects, or loss of data.

  • Page 5: Table Of Contents

    CONTENTS Available Manuals ................2 Reading This Manual .

  • Page 6: Recommended Toner Cartridges

    Recommended Toner Cartridges For optimal printing performance, we recommend that you use genuine Toshiba toner cartridges. If you use a Toshiba-recommended toner cartridge, the following functions are available. • Cartridge detection: Notifies you if the toner cartridge is incorrectly installed.
  • Page 7 Chapter PREPARATIONS Description of Components .....8 Turning On/Off ....... .15 Placing Paper and Originals .

  • Page 8: Chapter Preparations

    Chapter 1 PREPARATIONS Description of Components This section describes the names and operations of the equipment. Front / Right side 8, 9 Dual Scan Document Feeder Paper Feed Unit or Large Capacity Feeder Scans both sides of the original one sheet at a The Paper Feed Unit adds one drawer.
  • Page 9 Description of Components Left / Inner side Yellow Yellow Magenta Magenta Cyan Black Platen sheet Cleaner Stabilizes documents placed on the glass. Cleans the LED print head or slit glass for color & P.49 “Regular Cleaning” printers. & P.50 “Cleaning the main chargers” Original glass Exit tray For copying book-type originals and special...
  • Page 10 Chapter 1 PREPARATIONS Control panel Make for various operations and settings. [HOME] button MEMORY RX lamp Displays the home screen. Turns on when receiving fax data and fax & P.12 “Names and Functions on the Home communications. Screen” Alarm lamp [POWER] button Turns on when an error occurs and action needs Turns the power on or off.
  • Page 11 Description of Components Adjusting the angle of the control panel You can adjust the angle of the control panel between 7 and 90 degrees from the horizontal position. Be careful not to catch your hands in the gap between the equipment and the control panel. This could cause an injury.
  • Page 12 Chapter 1 PREPARATIONS Names and Functions on the Home Screen Displayed when you turn the equipment on or press the [HOME] button. Displays buttons for various functions. Recall button Job Status button Register functions, templates, URLs, etc. and Check the progress of jobs and the process recall them.
  • Page 13 Description of Components Using the Touch Panel The touch panel supports swipe and pinch operations. Press (Tap) Lightly press buttons on the screen with your finger and lift it immediately. Swipe Press the screen with your finger and slide it in one direction. Turns pages on the home screen and scrolls up and down in a list.
  • Page 14 Chapter 1 PREPARATIONS Drag & Drop You can replace the RECALL button on the home screen. Press the button with your finger, drag it to another place, and lift your finger. Pinch (pinch and spread) Press the screen with two fingers, pinch them together or spread them apart on the screen. You can use this operation in previews of the Simple Scan, Scan, and Fax functions, etc.

  • Page 15: Turning On/Off

    Turning ON/OFF Turning On/Off This section explains how to turn the power on and off as well as the energy saving mode. Turning on • The equipment starts warming up. The message is displayed to inform you that the equipment is warming up. This may take longer than normal depending on the status and condition.
  • Page 16 Chapter 1 PREPARATIONS Turning off Follow the steps below. Check the following items before turning off the equipment. • No jobs should be left in the print job list. • The PRINT DATA lamp (blue) or the MEMORY RX lamp (green) should not be flashing. (If the equipment is shut down while any of the above lamps are flashing, jobs in progress such as FAX reception will be aborted.) •...
  • Page 17 Turning ON/OFF Saving energy when not in use – energy saving modes – The following modes are available; Automatic Power Save mode, Sleep mode, and Super Sleep mode. The table below shows the procedures to switch modes manually and conditions under which it enters into or recovers from each mode.

  • Page 18: Placing Paper And Originals

    Chapter 1 PREPARATIONS Placing Paper and Originals This section explains how to set paper and originals. Incorrect setting causes image skews or paper misfeeds. Follow the procedure below. Placing paper Pull out the drawer. Set the end guide to match the paper size. Set the side guide to match the paper Push in the drawer.
  • Page 19 Placing Paper and Originals Placing originals Original glass Dual Scan Document Feeder Raise the Dual Scan Document Feeder. Place the originals face up on the original feeder tray. Place the original face down on the original glass and align it with the left rear Align the side guides to the original length.

  • Page 20: Installing Client Software

    Chapter 1 PREPARATIONS Installing Client Software This section describes how to install the client software such as the printer driver from the Client Utilities/User Documentation DVD. Recommended installation Install recommended client software such as the printer driver all in one go. Turn the power on and check that the home screen is displayed on the touch panel.
  • Page 21 Before using the printer driver, you must configure the options installed. Select the [Start] menu > [Settings] > [Devices] > [Devices and printers]. Right-click on TOSHIBA Universal Printer 2, and then click [Printer properties]. Obtain configuration data of the options automatically by opening the [Device Settings] tab menu.
  • Page 22 MEMO...
  • Page 23 Chapter BASIC OPERATIONS Home Screen Operations ..... .24 Copying Operations ......28 Fax Operations .

  • Page 24: Chapter Basic Operations

    Chapter 2 BASIC OPERATIONS Home Screen Operations You can recall functions and register functions on the home screen. Recalling functions Press the [HOME] button. Press the function you want. The following functions can be recalled as the default. • Simple Copy •...
  • Page 25 Home Screen Operations Registering functions Press the Home Setting button. Select the function you want, and then press [Confirm]. Press [X] at the top right corner of the button registration menu screen. Example Enter the Administrator Password, and then press [OK]. Press [Button Contents].
  • Page 26 Chapter 2 BASIC OPERATIONS Using Simple Copy Simple Copy Settings Press [Simple Copy]. Sets Specify the number of copies. Place the original. Color Mode & P.19 “Placing originals” Specify the color mode and density. Specify the number of copies Paper/Zoom color mode, and press Specify the size of the copy paper and zoom.
  • Page 27 Home Screen Operations Using Simple Scan Simple Scan Settings Color Mode Press [Simple Scan]. Specify the color mode. Place the original. File Format & P.19 “Placing originals” Specify the file format. Press [Address Book] and specify Resolution the recipient E-mail address. Specify the resolution.

  • Page 28: Copying Operations

    Chapter 2 BASIC OPERATIONS Copying Operations This section explains procedures such as enlarging/reducing, duplex copying, and bypass copying. Making copies Press [Copy] on the home screen. Place the original. & P.19 “Placing originals” Specify the number of copies, orientation, and mode as necessary.
  • Page 29 Copying Operations Enlarging/Reducing Selecting finishing mode (sorting) Press [Zoom]. Press [Finishing]. Select the paper size, When using the Dual Scan Document Feeder, the sorting mode is press [AMS], and then [OK]. automatically set. Press [Sort] and then [OK]. When copying a set of originals with different sizes, press [Mixed Size].
  • Page 30 Chapter 2 BASIC OPERATIONS Setting duplex copy Setting original mode Press [2-Sided]. Press [Original Mode]. Select the duplex mode and Select the original mode and then press [OK]. then press [OK]. Specify the [Copy] and [Original Direction] as necessary. Available modes differ depending on the color mode.
  • Page 31 Copying Operations Density adjustment Bypass copying Place paper face down on the Press to adjust the density bypass tray, and then align the manually. side guides to the paper length. Press the button corresponding to the size of To lighten, press , to darken, press paper set on the bypass tray, and then...

  • Page 32: Fax Operations

    Chapter 2 BASIC OPERATIONS Fax Operations This section explains procedures for sending a fax, such as specifying fax numbers in the address book or setting the transmission conditions. Sending a fax Press [Fax] on the home screen. Place the original. &...
  • Page 33 Fax Operations Specifying recipients in Confirming recipients the address book Specifying recipients one by one Select the recipient address you want to check from the address list. Press ( ) and then select the recipient. Check the recipient address on the displayed screen.
  • Page 34 Chapter 2 BASIC OPERATIONS Setting the transmission Canceling reserved conditions transmissions Press [Option]. Press [Job Status]. The transmission condition Press [Fax], select the setting screen is displayed. reserved transmission you want to delete, and then press [Delete]. After each item is set, press [Close].
  • Page 35 Fax Operations Checking communication Registering recipients status (log) Press [Job Status]. Press [User Functions-User-] on the home screen and then [Address]. Select the [Log] tab and then press [Send]. Press an open button to create a new recipient and then [Entry].

  • Page 36: Scanning Operations

    Chapter 2 BASIC OPERATIONS Scanning Operations This section explains procedures for the scanning function, such as how to store scanned data in a shared folder and store data in a Windows computer. Storing the scanned data in a shared folder Press [Scan] on the home screen.
  • Page 37 Scanning Operations Storing scanned data of a shared folder in a Windows computer Start Windows Explorer. Enter the name of the shared folder in which the IP address of the equipment and the scanned data are stored in the address bar using the following format, and then press the [Enter] button.

  • Page 38: E-Filing Operations

    Chapter 2 BASIC OPERATIONS e-Filing Operations This function allows you to store documents in the internal storage device of the equipment and then print as required. Storing documents Originals are stored as e-Filing documents. Press [Copy] on the home screen. Specify the box to be stored and the document name, and then...
  • Page 39 e-Filing Operations Printing Documents The following explains how to print documents stored in e-Filing. Press [e-Filing] on the home screen. Select the box that contains the document you want to print. Select the document you want to print, and then press [Print].

  • Page 40: Printing Operations

    Chapter 2 BASIC OPERATIONS Printing Operations The following explains basic operations of the printing function. This is for printing from a Windows computer with a Universal Printer 2 driver which needs to be installed in advance. Select [Print] in the [File] menu of the application. Select the printer driver of the equipment, and then click [Preferences] ([Properties]).
  • Page 41 Printing Operations Setting Universal Printer 2 driver To specify paper size or number of copy sets Click the [Basic] tab. To specify 2-sided printing or N-up printing Click the [Finishing] tab. 2IN1 4IN1 Select “Number of pages per Sheet” to print several pages on one sheet.
  • Page 42 Chapter 2 BASIC OPERATIONS Printing documents using the bypass tray The following explains how to print documents from a computer using the bypass tray. Select [Print] in the [File] menu of the application. Select the printer driver of the equipment, and then click [Preferences] ([Properties]).
  • Page 43 Chapter MAINTENANCE Replacing Toner Cartridge .....44 Replacing Waste Toner Box .....46 Replacing Staple Cartridge .

  • Page 44: Chapter Maintenance

    Chapter 3 MAINTENANCE Replacing Toner Cartridge If a message is displayed informing you that the toner cartridge needs replacing, follow the procedures below. Open the front cover. Shake the new toner cartridge strongly with its seal side up. Remove the color toner cartridge. Pull off the seal.
  • Page 45 Replacing Toner Cartridge Pull out the cleaner until it stops and then return it. Repeat this 3 times for each of the 4 colors. Close the front cover. Never attempt to incinerate toner cartridges. Dispose of used toner cartridges and waste toner boxes in accordance with local regulations.

  • Page 46: Replacing Waste Toner Box

    Chapter 3 MAINTENANCE Replacing Waste Toner Box If a message is displayed on the touch panel informing you that the waste toner box needs replacing, follow the procedures below. Open the front cover. Turn the 4 green levers to the lock position. Turn the green lever to the unlock position.
  • Page 47 Replacing Waste Toner Box Pull the cleaner back out until the round hole Push the waste toner box securely until the appears. Repeat this 3 times for each of the 4 upper latches click taking care not to tilt it. colors.

  • Page 48: Replacing Staple Cartridge

    Chapter 3 MAINTENANCE Replacing Staple Cartridge If a message is displayed informing you that the staple cartridge needs replacing, follow the procedures below. Stapler Unit of Offline Stapler Open the cover of the Offline Stapler. Close the cover of the Offline Stapler. Remove the empty staple cartridge.

  • Page 49: Regular Cleaning

    Regular Cleaning Regular Cleaning Poor quality printing such as uneven and soiled images can be improved by simple cleaning. This section describes the cleaning methods. Cleaning for the scanning area, original glass, guides, and platen sheet We recommend cleaning the following items weekly, so that the originals can be scanned cleanly. Be careful not to scratch the parts.
  • Page 50 Chapter 3 MAINTENANCE Cleaning for the front cover When the front cover has got dirty, lightly wipe it clean with a soft cloth. • Be careful not to scratch the parts to be cleaned. • Do not use a hard cloth or dirty cloth or a tissue. Cleaning the main chargers If the inside of the main chargers are dirty, the dirt will be transferred to the copied image.

  • Page 51: Troubleshooting

    Chapter TROUBLESHOOTING Troubleshooting ......52 FAQs .........55...

  • Page 52: Troubleshooting

    Chapter 4 TROUBLESHOOTING Troubleshooting When problems such as paper misfeeds occur, see the following explanations or the guides (PDFs) on &P.53 “About the Troubleshooting Guides” . Symbols and messages appear on the touch panel Symbols for paper misfeeds or messages etc. occasionally appear on the touch panel.
  • Page 53 Troubleshooting About the Troubleshooting Guides The Hardware Troubleshooting Guide and the Software Troubleshooting Guide (PDFs) describe the causes and solutions for problems that may occur. References to the Hardware Troubleshooting Guide Chapter Title Section When This Screen Is Displayed Messages Displayed on the Touch Panel Clearing a Paper Misfeed Clearing a Staple Jam TROUBLESHOOTING FOR THE...
  • Page 54 Chapter 4 TROUBLESHOOTING Error codes Press Job Status button on the home screen and then the [Log] tab on the touch panel. The job history and error codes are displayed in the Log menu. & Software Troubleshooting Guide(PDF) : “Chapter 8: CHECKING THE EQUIPMENT STATUS WITH TopAccess”...

  • Page 55: Faqs

    FAQs This section introduces FAQs from our customers. If you have a problem, read this section first. Copying How can I register or change a sender’s name or fax number? Black streaks appear on the copied image. You can register or change a sender’s name or fax If the scanning area is dirty, black streaks may number as follows.
  • Page 56 • Is the specified folder shared? Setting the shared 1. Select [Print] in the [File] menu of the folder may differ depending on the equipment or application. 2. Select [TOSHIBA e-STUDIO Fax], and then click • Is the network path for the folder entered [Preferences] ([Properties]). correctly? 3.
  • Page 57 1. Select [Devices and Printers] in the [Start] message appears. See the following guide: menu. 2. Right-click [TOSHIBA Universal Printer 2], and then click [Printer properties]. 3. Select the port of this equipment in the [Print to the following port(s)] list on the [Ports] tab of the printer driver.
  • Page 58 Chapter 4 TROUBLESHOOTING I cannot print from my computer. How can I check the remaining amount of toner in a toner cartridge? Check the following: Follow the steps below: • Is the power turned on? 1. Press Job Status button on the home screen. •...
  • Page 59 Chapter INFORMATION ABOUT EQUIPMENT Items Included with this Equipment... . .60 Client Software .......61 Advanced Applications .

  • Page 60: Information About Equipment

    Chapter 5 INFORMATION ABOUT EQUIPMENT Items Included with this Equipment The following items are included with the equipment. Check that you have them all. Contact your service technician or representative if any are missing or damaged. Items included with this equipment Safety Information Describes the necessary precautions for use.

  • Page 61: Client Software

    Client Software Client Software Outlines the client software of the equipment. You need to install software except for e-Filing Web utility and TopAccess before use. Client software for printing functions Universal Printer 2 driver Installed during the Recommended Installation. & Software Installation Guide (PDF) : “Chapter 2: RECOMMENDED INSTALLATION”...
  • Page 62 Chapter 5 INFORMATION ABOUT EQUIPMENT Client software for e-Filing functions TWAIN driver Allows you to obtain documents stored in e-Filing as an image in TWAIN applications on Windows computers. & Software Installation Guide (PDF) : “Chapter 2: RECOMMENDED INSTALLATION” or “Chapter 6: INSTALLING SCAN DRIVER AND UTILITIES (Windows)”...

  • Page 63: Advanced Applications

    Advanced Applications Advanced Applications Various applications are available to enhance the functionality of your equipment. The availability of applications varies by region. For details, contact your service technician or representative. Applications available for this equipment e-BRIDGE Plus for Google Through the use of Google Drive (the cloud service of Google), you can upload Drive scan data from this equipment to Google Drive, and can download and print a file in Google Drive.

  • Page 64: Options

    Chapter 5 INFORMATION ABOUT EQUIPMENT Options The following are sold separately, and upgrade the performance of the equipment. For details, contact your service technician or representative. Offline Stapler (MJ-1047) Uses the stapler. Paper Feed Unit (MY-1050) Adds one more drawer to the equipment. Adds up to 3 drawers to the equipment.
  • Page 65 Options Other options available are as follows. Contact your service technician or representative for details. Ten Key (GR-1340) IPsec Enabler (GP-1080) Installed on the control panel. Allows you to use the IPsec function. Desk (MH-4000) Hardcopy Security Kit (GP-1190) A desk for the equipment. Allows Hardcopy Security Printing and you can track the security pattern information.
  • Page 66 Chapter 5 INFORMATION ABOUT EQUIPMENT Using the Accessible Arm A user in a wheelchair can close the Dual Scan Document Feeder using the Accessible Arm. Hold the Accessible Arm. Hook the Accessible Arm over the top of the Dual Scan Document Feeder. •...

  • Page 67: Logging In

    Logging in Logging in When the equipment is controlled under department or user management, you can perform copying and other functions by following the procedure below to log in. Department management Restricts users or manage copy volumes allowed for an individual group or department in your company.
  • Page 68 Chapter 5 INFORMATION ABOUT EQUIPMENT User management Restricts users or manage available functions and past records for each user. When the equipment is managed under this function, turn the power on and enter the information required (e.g. user name, password). Follow the procedure below. If you enter an invalid password several times, you cannot log in for a certain period as this is regarded as an unauthorized access.
  • Page 69 Logging in The menu for user The equipment is available for authentication appears. use. MFP local authentication Windows Domain authentication, LDAP authentication The domain name is displayed in [Domain]. For LDAP authentication, the LDAP server name is displayed in [LDAP] instead of [Domain].
  • Page 70 MEMO...

  • Page 71: How To Back Up The Data

    How to back up the data The data shown below are stored in the internal storage device in the equipment. • MFP Setting • User Management (User, Group, Role, Quota, Department Code, Template, Address Book, Project Code) • MailBox • Home Setting •...

  • Page 72: Index

    INDEX A, B O, P [ACCESS] button ........10 Offline Stapler .
  • Page 73 FC-330AC/400AC OME19001200...
  • Page 74 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Quick Start Guide 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN 2020 Toshiba Tec Corporation All rights reserved R190920W0700-TTEC Patent; http://www.toshibatec.com/en/patent/ Ver00 F(-) Issued in Jan. 2020...

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