Illustrated Parts Catalog; Customer Self Repair - HP ProLiant DL320 Generation 3 Maintenance And Service Manual

This chapter provides the illustrated parts breakdown and spare parts list for the
HP ProLiant DL320 Generation 3 Server. Table 1-1 in this chapter provides names and
ordering numbers for all referenced spare parts.

Customer Self Repair

HP's customer self-repair program offers you the fastest service under either warranty or
contract. It enables HP to ship replacement parts directly to you so that you can replace them.
Using this program, you can replace parts at your own convenience.
A convenient, easy-to-use program:
An HP support specialist will diagnose and assess whether a replacement part is required
to address a system problem. The specialist will also determine whether you can replace
the part.
Replacement parts are express-shipped. Most in-stock parts are shipped the very same
day you contact HP. You may be required to send the defective part back to HP, unless
otherwise instructed.
Available for most HP products currently under warranty or contract. For information on
the warranty service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html).
For more information about HP's customer self-repair program, contact your local service
provider. For the North American program, refer to the HP website
(http://www.hp.com/go/selfrepair).
Customer replaceable parts are identified in the following tables.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide

Illustrated Parts Catalog

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