Receiving Faxes In Message Manager - Symantec Fax Sharing User Manual

WinFax PRO Fax Sharing
Sometimes faxes are not sent successfully due to communication problems
such as busy or no-answer signals. In those situations, WinFax stores the
faxes in the Outbox until either they are successfully delivered or the
available number of retries is exceeded.
Note: If the number of retries is exceeded, WinFax places the fax in the
Send Log and marks it as an "unsuccessful" event. For more information,
look up "retrying" in the online help index.

Receiving Faxes in Message Manager

In Fax Sharing mode, all incoming faxes not directed to a WinFax mailbox
are received on the Fax Sharing Host station and appear in the Receive Log
on that computer. Before the Fax Sharing Host can receive faxes, it must
have:
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After faxes are received by the Fax Sharing Host, each Fax Sharing Client
can connect and download their faxes.
To receive faxes (Fax Sharing Host):
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Scheduled or pending –
Message is scheduled, or
WinFax is waiting to retry the
send.
an active modem or communications device capable of sending
and receiving faxes (if you use a "send only" modem, receive
features are disabled)
Windows running
one of the following WinFax programs running: Message Manager
or the Controller
automatic reception enabled
Do one of the following:
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Using the Controller – Right click the Controller icon in the
Windows system tray and enable Automatic Receive on the
menu that appears.
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Using Message Manager – On the Receive menu in Message
Manager, enable Automatic Receive.