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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.
eration
from your
appliance
or, if
Performance
problems
offen re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water faucets
open?
. Are fuses blown
or circuit-breaker
tripped?
l
Are the water supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
l
Remember,
the washer pauses
briefly at different
times in each
cycle. These pauses are normal.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure thatthe
Cycle
Control
Knob is pointing
to a number
in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. (See "ln-
stallation
Instructions?
2. If you need assistance*...
Call Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (BOO) 253-1301
Michigan
. . . . . . . (BOO) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants. The Consultant
can instruct
you in how to obtain
satisfactory
op-
service
is necessary,
recommend
a
qualified
service
company
in your
area.
3. If you need service*.
. .
az%iDr
Whirlpool
has
Whid
01
d
a nationwide
net-
work of franchised
TECH-CARE'
Serv-
TECfrCAR~
ice Companies.
FRANCHISED
SERVICE TECH-CARE
serv-
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
Call our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look in
your telephone
directory
Yellow
Pages under:
4. If you have a problem*...
Call
our COOL-LINE
service
as-
sistance
telephone
number
[see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, MI 49022
'If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and a complete
description
of the problem.
This in-
formation
is needed
in order to bet-
ter
respond
to your
request
for
assistance.
11
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