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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
. 3. If you need service*. . .
Performance
problems
otten re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water faucets
open?
l
Are fuses blown
or circuit-breaker
tripped?
l
Are the water supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle
Control
Knob is pointing
to a number
in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. (See "ln-
stallation
Instructions:')
2. If you need assistance*. . .
Call Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants. The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
appliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
Whirlpool
has
a nationwide
net-
7 work of franchised
TECH-CARE" Serv-
TECU-CARE
ice Companies.
LF?!CHFEF?~C~
1 TECH-CARE
Serv-
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
Call our
COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) or look in
your telephone
directory
Yellow
Pages under:
APPLIANCES-
HOUSEHOLO ELECTRICAL
APPLIANCES-
MAJOR- SERVICE
b REPAIR
OR
MAJOR- REPAIRING
b PARTS
*loRLPOOL
PPPLIANLES
WHIRLPOOL
APPLlANCtS
iRANCHiStOTttn
CARE StRYlCt FRANCHlStO
TECH CARE SERYICE
\6HI,(Lr,,HP\\,b\
xYzStRYlCt co
123 Maple
999 9999
4. If you have a problem*. . .
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and a complete
description
of the problem.
This in-
formation
is needed
in order to bet-
ter respond
to your
request
for
assistance.
0
FSP IS o reglstered
trademark
of
WhIrlpool
Corporation
for
FSP
qualIly
ports
took
for lhls
symbol
of quality
whenever
you need
o replacement
part
R for your Whirlpool
appliance
FSP replacement
parts
will fit right and work right, because
they ore
mode
to the same
exacting
speclftcotions
used to build every
new WhIrlpool
appllonce
11
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