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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance
problems
often
result
from little things you can find and fix your-
self without
tools of any k&d.
If your washer
does not fill:
l
Is the power
supply
cord plugged
into a
live circuit
with the proper
voltage?
l
Are both water
faucets
open?
l
Have
you checked
your home's
main
fuses or circuit
breaker
box?
l
Are the water
supply
hoses kinked?
. Is the
Cycle
Control
Knob
set and
pulled
out?
If your washer
does
not spin:
l
Is the lid closed?
l
Is the power
supply
cord plugged
into a
live circuit
with the proper
voltage?
. Have
you checked
your
home's
main
fuses or circuit
breaker
box?
If your washer
stops during
a cycle:
l
Remember,
the washer
pauses
briefly
at different
times in each
cycle.
These
pauses
are normal.
If your washer
fills and drains
without
runnlng:
l
Make
sure that the Cycle
Control
Knob
is pointing
to a number
in the cycle.
Make
sure the draln
hose is hlgher
than the water
level in the washer.
If It Isn?
l
The washer
may
seem
to be draining
during
wash and rinse cycles.
l
Water can siphon
out. (See "Installation
Instructions!')
2.
If you need
assistance?..
Call Whirlpool
COOL-LINE"
service
as-
slstance
telephone
number.
Dial
free
from anywhere
In the U.S.:
l-800-253-1301
and talk with one of our trained
Consul-
tants. The Consultant
can
instruct
you in
how to obtain
satisfactory
operation
from
your appliance
or, if service
is necessary,
recommend
a qualified
service
com-
pany
in Your area.
3.
If you need service?..
~TKi+~Cl
d
Whirlpool
has a nation-
; wide
network
or fran-
chised
TECH-CARE'
ncIy-cARE
Service
companies,
1 FRANCH'sEoSE"V'~E~ TECH-CARE
service
technicians
are trained
to fulfill the prod-
uct warranty
and provide
after-warranty
service,
anywhere
in the United States. To
locate
TECH-CARE service
in your area,
call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) or look in
Your telephone
directory
Yellow
Pages
under:
APPLIANCES-
HO"SEHOLD
ELECTRICAL
AWLlANCES
-
MAJOR - SERVICE
& AEPAIR
MAJOR - REPAlRlNG
& PARTS
OR
WHIRLPODL
APPLILNC~S
WHIRLPOOL
APPLlANCES
IRANCHISED
TECH CAHE stw4ct
FRANCHlStD
TECH CARE SERVICE
\F;,sv,c fi;:( O,,,,!, \,Fi
.SFIII'I~ R c OC,,',,.~ IFS
XYL StRYiCt co
XYI SERVICE
co
121 MAPLE
9% 9999 123 MAPLE
999 9999
OR
WASHING
MACHINES.
DRIERS
6 IROHERS
- SERWCIHG
WHiRLPOOL
APPLIANCES
FRANCHISED
TECH CARE SERYICE
,E,li 11'1 c r~M,!\.x,F.S
IYZ StRYlCL
co
173 MAPLE
999 9999
4. If you have a problem%.
Call our COOL-LINE Service
assistance
telephone
number
[see Step 2) and talk
with one of our Consultants,
or if You pre-
fer, write to:
Mr. Robert
Stanley
Division
Vice President
Whirlpool
Corporation
2000 M-63
Benton
Harbor,
Ml 49022
5.
If you need FSP"
replacement
parts...
FSP is a registered
trademark
of
Whirlpool
Corporation
for quality
parts.
Look for this symbol
of quality
whenever
You need
a replacement
part
for your
Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because
they
are
made
to the same
exacting
specifications
used to build
every
new
Whirlpool
appliance.
*If You must call or write, please
provide:
model
number,
serial
number,
date
of
purchase,
and a complete
description
of the
problem.
This information
is
needed
in order
to better
respond
to
your request
for assistance.
11
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