If You Need Service Or Assistance; Before Calling; If You Have A Problem; Assistance - Whirlpool EL15CC Use & Care Manual

Manual defrost refrigerator-freezer
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If you need service or
assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance
problems
after
result from Iltile things
);ou car1 find and ' x yourself
wlthout
tools of anv kind
If your refrigerator
will not operate:
l
's rhe power
supbry
cord plugged
into a live crrc~~~?
with the proper
jolrageT
[See page
4 )
l
Yave you check%2
voclr homes
ma~r fuses or clrcult
oreaker
box3
. s 'he i>un Swltcl
'or 'JcN '
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
l
Is something
on top or behlna
the refrigerator
mOk
r!g rloise when
jcle refrrgerator
1s runrIing7
If the light does not work:
l
-iave
you checked
your homes
man
fuses or circuit
r)reaker
bcx?
l
#s the power
sup;~iy cord
plugged
Into a live circurt
&n
the proper
oltage'
(See page
4 ]
If the bulb is burned
out:
See lnstructrons
for changing
ilght
bulbs
on page
5
llze applrance
bu bs only.
If the motor seems to run too much:
l
's the condenser
behtnd
the refrigerator,
free from
dust and
lint?
l
:3n hot days, or :' the room IS warm,
the motor
natu-
rally runs longer
l
if the door
has been
opened
a lot, or if a large
amount
of food
nus been
put in, the motor
will run
longer
to cool
down
the Interior
l
is frost ourld-up
rnore than 1/, Inch (6 mm)?
Remember:
Mf.,tor running
time depends
on dif-
feren? things:
number
of door
openings,
amount
of
food
stored,
temperature
of the room,
setting
of the
control
and
damper
position
2. If you need assistance*...
Call Whirlpool
COOL-LINE@service
assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants
The Con
sultant
can
Instruct
you In how to obtain
satrsfactory
operation
from your appltance
or, If servrce
Is neces-
sary, recommend
a qualified
servtce
company
in
your area
1
FRANCHISED
SERVICE
L-
I
technicians
ore trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
In the United
States
To locate
TECH-
C,A,RE sewice
in your area,
call our COOL-LINE
service
assistance
telephorje
number
[see Step 2) or look in
your telephone
directory
Yellow
Pages
under
3.
If you need service*...
Whirlpool
has a na
tronwrde
network
of
franchised
TECHCARE@
Service
Companres
TECH-CARE
service
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
L REPAIR
MAJOR-
REPAIRING
6 PARTS
OR
Wti,@LPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
Fl3ANCHlSEOTECH
CARE StR.I(i
f RANCHISED TECH-CARE SERVICE
,5EHVIC'E
r'cI.MI'Ailb
i
SERVICE
COMP.4NlES
XYZ S!HVICE CO
XYZ SERVICE CO
123 MlD8C
Y9Q 0 i99
123 Maple.
999.9999
OR
WASHING
MACHINES.DRYERS
8 IRONERS-SERVICING
WHIRLPOOL
kPPLlANCES
FRANClilSEO
TECH CARE SERVICE
.hFHVIC'F.
('OMPANIES
XYZ SERVILF CC
12? Mapic
999 9999
4. If you have a problem*...
Call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) and talk wrth one of our Consul-
tants, or If you prefer,
write to
Mr Robert
Stanley
Drvlsion
Vice President
WhIrlpool
Corporation
2000
US-33, North
Benton
Harbor,
Ml 49022
'If you
must call
or write,
please
provrde.
model
number,
serra! number,
date
of purchase,
and a com-
plete
descrrptron
of the problem
This information
is
needed
In order to better
respond
to your request
for
assistance
0
FSP

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