Network - Samsung The Serif 108 cm E-Manual

Network

Try the following solutions if you are having issues with connecting the TV to the internet.
Settings Support
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There is something wrong
with the TV
Wireless internet
connection has failed.
Unable to connect to the
wireless router.
Wireless internet
connection has failed.
Failed to automatically
configure IP.
Unable to connect to the
network.
Connected to the local
network but unable to
access the internet.
The network has been
configured successfully but
unable to access the
internet.
Wired networks are not supported by some models.
Device Care Self Diagnosis
Make sure there are no items that can generate electromagnetic waves positioned between
the TV and the wireless router.
Verify that the access points has been turned on and then try turning it off and back on
again. (Requires 2 to 3 minutes)
If a security key is required, make sure it has been entered correctly.
If unable to establish a wireless internet connection, connect the TV to the wireless router
via a cable.
If the TV is able to connect to the internet normally via the cable connection, there might be
a problem with the wireless router. In this case, try using a different wireless router.
Check your LAN cable connection. If the LAN cable is connected, see if the router has been
turned on and then try turning it off and back on again.
Ensure that the network cable is connected and the router is powered on.
Turn the router off and back on again. (Requires 2 to 3 minutes)
Unplug the TV's power cord and plug it back in or long-press the power button for at least 3
seconds.
1. Make sure the WAN cable is connected to the router's WAN port.
2. Check the DNS settings under
– Settings
Contact your internet service provider for more information.
Smart Hub Connection Test
Try this!
IP Settings.
General Network
- 131 -
Network Status IP Settings
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