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If
you
need service or
assistance, we suggest
you
follow these four steps:
1. Before calling
for assistance..
.
Performance
problems
often
result from llttle things
'you can find ana fix yourself
without
tools of any kind
If your refrlgerator
will not operate:
l
Is the electric
ctd
plugged
in'
l
Is a fuse blown
or a circuit
breaker
tripped'
l
Is the Tempera-ure
Control
?urned
ON'J
If there
is a rattling
or jingllng
noise,
or other
unfamlllar
sounds:
l
Is something
or top or behlnd
the refrigerator
mak-
ing noise wher
the refrigerator
IS
runnlng7
l
New
features
on your new
refrigerator
make
new
sounds
You may
be hearing
air flowing
from
the
fans,
timer
clicks
for the defrosting
cycle,
defrost
water
draining
Into the defrost
pan
If your ice maker
will not operate:
l
Has the freezer
had enough
time to get cold?
With
a new refrigerator,
this might
take
overnight
l
Is the slgnal
or'7 ON
in the down
posltlon?
l
Is the water
va ie turned
on? Is water
getting
to the
ice maker'
If there is water
in the defrost
pan:
l
In hot, muggy
weather,
this
IS
normal
The pan can
even
be half fL>l Make
sure the refrigerator
IS
level
so the pan doesn't
overflow
If the lights aren't
working:
l
Check
fuses and
circuit
breakers
Make
sure it's
plugged
in
If a bulb is burned
out:
l
See InstructIons
for changing
light bulbs
on page
7 Use appliance
bulbs
only
If the motor seems to run too much:
l
Is the condenser,
behind
the
base
grille,
free
of
dust and
lint7
l
On hot days,
lr if the
room
IS
warn?
the
motor
naturally
runs lc:nger
l
If the door
has been
opened
a lot, or If a large
amount
of foot:
has been
put in, the motor
~111 run
longer
to cool
lown
the interior
Remember:
b.lotor running
time
depends
on d/f-
ferent
things
number
of door
openings,
amount
of
food
stored,
temperature
of the room,
setting
of the
controls
And,
your
new
refrigerator
may
be
larger
than
your old one so it nas more
space
to be cooled
It
also
has a regular
freezer
Instead
of a frozen
food
compartment
All this means
better
refrigeration
and
may require
more running
time than
your old one.
2. If you need assistance".
. .
Call
Whlrlpool
COOL-LINE
E service
assls-
tance
telephone
number.
Dlal free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
b Hawall
. . . . . . . . . . . (800) 253-1121
and
talk
with
one
of our trained
Consultants
The
Consultant
can instruct you In how to obtain
satlsfac-
tory operation
from
your
appliance
or, if service
is
necessary
recommend
a quaIlfled
service
com-
pany
In your area
3. If you need service"'. . .
Whirlpool
has a na-
tlonwlde
network
of
franchised
TECH-CARE'
States
To
locate
TECH-CARE
service
In your area,
call our COOL-LINE
service
assistance
telephone
number
[see Step 2) or
look In your telephone
directory
Yellow
Pages
under
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
8 REPAIR
MAJOR-REPAIRING
& PARTS
AclRLPrO~
APPLIANCES
OR
~HIRLPOOLAPPLIANCtS
rRANCHISFC'ECH
CARFSFDLICE
:RA~CHISEOTEC*
CAqE SFWCE
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
i~HlRLP(IOLAPPLlANCES
CRANCHISEDTFrH
CARESFWCF
4. If you have a problem"'.
. .
Call
our COOL-LINE
service
assistance
telephone
qumber
(see Step 2) and talk with one of our Consul-
tants, or if you prefer,
write to
Mr Guy Turner, Vice
President
Whirlpool
Corporation
Admlnlstratlve
Center
2000 US-33 North
Benton
Harbor.
Ml 49022
If you
must call
or write,
please
provide
model
number,
serial
number,
date
of purchase,
and
a
complete
descrlptlon
of the problem
This informa-
tion
is needed
in order
to better
respond
to your
request
for assistance
0
FSP
R
'SF
's 0 regIstered
traderPork
3f Whirlpool
%rporal~on
for qual1i-y
parts
took
for it's
syrrbol
of auol~tv
whenever
YOU need
c! reolacemenl
pori
for your
Whirlpoo'
oppllonce
FSF
replacement
sorts
will fit rIghi
and
work
righI
because
they
ore made
lo tile
same
exacting
speclflcotions
used
to bAd
every
new
;"/hirlpool
ap~l~oncr
15
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