Whirlpool SF367PEY Use And Care Manual page 27

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance's complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fii. lt could save you the cost of a service call.
PROBLEM
Nothing will
operate
POSSIBLE CAUSE
The power cord is not plugged
into a live circuit with proper
voltage.
Range
is not properly connected
to gas supply.
A household fuse has blown or
a
circuit breaker has tripped.
Controls are not set correctly.
The flow of combustion andlor
ventilation air to the range is
blocked.
SOLUTION
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Contact an authorized WhirlpoolSM service
technician to reconnect range to gas
supply. (See Installation Instructions.)
Replace household fuse or reset circuit
breaker.
Reset controls, if needed.
Remove blockage to airflow to and around
range.
The oven will not
The Oven Selector is not turned Turn the Oven Selector to the desired
operate
to BAKE or BROIL. setting.
A delayed start time has been Wait for the start time to be reached.
set.
The Oven Temperature Control Push in and turn the Oven Temperature
is not turned to a temperature
Control to a temperature setting.
setting.
The automatic MEALTIMER
Set the MEALTIMER clock correctly. (See
clock is not set correctly.
"Using the automatic MEALTIMER" clock"
on page 16.)
The Stop or Start Time Knobs for
lf
a
delay start or stop is not desired, the
the automatic MEALTIMER clock
Stop and Start Time Knobs must be
are not set at the correct time of
turned to the correct time of day. Turn
day.
knobs till they pop out.
Burner fail8 to
The power cord is not plugged Plug the power cord into a live circuit
light
into a live circuit with proper with proper voltage. (See Installation
voltage. Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped. breaker. In case of prolonged power
failure, manually light burners (see
page 6).
Burner ports are clogged. Clean with a straight pin (see page 24).
continued on next page
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