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If you need service or assistance,
we suggest you follow these five steps:
1.
Before Calling for assistance...
Performance
problems
often result
from little things you can find and fix
yourself without
tools of any kind.
If nothing operates:
l
Is the power
supply
cord
plugged
into a live circuit with the proper volt-
age? (See "Installation
Instructions:')
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
If the oven will not operate:
l
Is the Oven Selector
turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven
Temperature
Control
turned to a temperature
setting?
If surface units will not operate
or seem to cook too slow:
l
Have you checked
the main fuses or
circuit
breaker
box?
l
Is the surface
unit control
knob
turned
to a setting other than OFF?
l
Are you
using
the proper
cook-
ware? See page
6.
l
Do the control
knobs turn?
If surface unit control knob(s)
will not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning
cycle will not
operate:
l
Are the Oven Selector
and the Oven
Temperature
Control
set on CLEAN?
l
Did you
push
the Self-Cleaning
Button?
l
Is the Lock Lever all the way to the
right?
(The Clean
Light will come
on.)
If cooking
results are not what you
expected:
l
Is the range
level?
l
Are you using pans recommended
in the
Cooking Guide?
l
If baking,
have you allowed
lY2
to 2
inches
(4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated
the oven as the
recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unit being
used?
See
the
Cooking Guide
for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool
COOL-LINE@ sew-
Ice assistance
telephone
number.
Dlal free from anywhere
In the U.S.:
I-800-253-1301
and talk with one of our trained
Con-
sultants. The Consultants
can
instruct
you in how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
26
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