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See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance%.
Call
Whirlpool
COOL-LINE&
serv-
ice assistance
telephone
number.
Dial tree trom anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained
con-
sultants. The consultant
can instruct
you in how to obtain
satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
If you prefer, write to:
Mr. Donald
Skinner
Director
of Consumer
Relations
Whirlpool
Corporation
2000 M-63
Benton Harbor, Ml 49022
Please
include
a daytime
phone
number
in your correspondence.
3.
If you need service?..
Whirloool
has a
nationwide
net-
work
of
autho-
rized WhirlpoolSM
service
compa-
nies.
Whirlpool
service
technicians
are trained
to
fulfill the product
warranty
and pro-
vide
after-warranty
service,
any-
where
in the United States. To locate
the authorized
Whirlpool
service
company
in your area, call our CCCL-
LINE@ service
assistance
telephone
number
(see Step 2) or look in your
telephone
directory
Yellow
Pages
under:
WHIRLPOOL
APPLIANCES
AUTHORIZED WHlRLPOOLSER"lCE
4.
If you need FSP"
replacement parts?..
FSP is a registered
trademark
of
Whirlpool
Corporation
for quality
parts. Look for this symbol
of quality
whenever
you need
a replacement
part for your Whirlpool
appliance.
FSP
replacement
parts
will fit right and
work right, because
they are made to
the same
exacting
specifications
used to build
every
new Whirlpool
appliance.
To locate
FSP replacement
parts in
yourarea,
refertostep
3aboveorcall
the Whirlpool
COOL-LINE service
as-
sistance
number
in Step 2,
5. If you are not satisfied
with how the problem
was solved?. .
l
Contact
the Major Appliance
Con-
sumer
Action
Panel
(MACAP).
MACAP is a group
of independent
consumer
experts
that voices
con-
sumer views at the highest
levels of
the major appliance
industry.
l
Contact
MACAP
only
when
the
dealer,
authorized
servicer
or
Whirlpool
have
failed
to resolve
your problem.
Major Appliance
Consumer
Action
Panel
20 North Wacker
Drive
Chicago,
IL 60606
l
MACAP will in turn inform us of your
action.
*When
requesting
assistance,
please
provide:
model
number,
serial
number,
date
of purchase,
and
a
complete
description
of the prob-
lem. This information
is needed
in
order
to better
respond
to your
request.
23
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