If You Need Service Or Assistance - Whirlpool RM278BXS Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result
from little things you can fix yourself
without tools of any kind.
If nothing operates:
l
Is the oven correctly wired into a
live circuit with the proper voltage?
(See "Installation Instructions:')
l
Have you checked the main fuse or
circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE)?
l
Is the Oven Temperature Control
turned to a temperature setting?
If the Self-Cleaning cycle will not
operate:
l
Are the Oven Selector and Oven
Temperature Control set on CLEAN?
l
Does the clock show the correct
time of day.
l
Is the Stop Time set ahead to the time
you want the cleaning cycle to
stop?
l
Is the Lock Lever all the way to the
right?
If cooking results aren't what you
expected:
l
Is the oven level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Does the oven temperature seem
too low or too high? See 'Adjusting
the Oven Temperature Control,"
page 7.
l
Have you preheated the oven as
the recipe calls for?
l
Are the pans the size called for in
the recipe?
l
Are you following a tested recipe
from a reliable source?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If you need
assistance?..
Call Whirlpool COOL-LINE" serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
i-aoo-2534301
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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