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If you need service or help, we suggest you
follow these three steps:
1. Before
calling
for service..
.
Performance
problems
are
sometimes
caused
by
little
things
you
can
correct
without
tools.
Before
you
call
for service,
check
this list.
2. If you need
service*:
If your
WHIRLPOOL"
A.
If the oven
lights
and display
won't
turn
on at all:
l
Is the
unit
plugged
into
the
outlet
firmly?
9 Have you checked
to be sure a fuse or
circuit
breaker
is not open?
B. If microwave
power
won't
come
on:
. Are all the controls
set properly?
* Have you pressed
the START
button?
Do not hold the START
button
in.
l
Is the door
firmly
closed?
C. If the cooking
times
seem too long:
l
Is the line voltage
to your
home
low or
lower
than
normal?
The public
utility
in your
area
may be able to tell you
if
the voltage
is low.
l
Are you
allowing
more
cooking
time
when
you
increase
the
quantity
(or
number)
of food
being
cooked
in the
microwave
oven?
l
Is the Cook
Power
set at the desired
power?
D. If the
display
shows
a time
counting
down
but the oven
is not cooking..
l
Is the oven
door
closed
completely?
Whirlpool
Home
Appliances
Quality. Our way of life.
Benlon Harbor, Michigan. Aulomalic Washers, Clothes Dryers.
Benton Harbor,
Michigan
49022
FSP is o registered trademark
0
of Whirlpool
corpordion
for
quality parts. Look for fhis
FSP
symbol of quality whenever
@
you need a replacement port
for your Whirlpool appliance.
Freezers. Relrigeralor.Freezers. Ice Makers, Dishwashers.
FSP replacement ports
Built-in Ovens and Surlace Unils, Ranges, Microwave Ovens.
will fit right and world right. because they are
Compactors, Room Air Conditioners. Dehumidifiers. Cenlral
made to the some exacting speciflcotions
Healing and Air Condilioning Systems.
used to build every new Whirlpool appliance.
'lf
YOU
must call or write, please provide:
your name, address,
telephone
number,
type of appliance,
brand, model, serial number,
date of purchase,
the dealer's
name, and a complete
description
of the
problem.
This information
is needed in order to better respond
to your request for assistance.
appliance
ever needs ser-
-_
s
vice
anywhere
in
the
III
United States, help is just
.* *,
TECU-CARE
a phone
call away..
to
your
nearest
Whirlpool
franchised
TECH-CARE'"
"II
@
service
representative.
SYMBOL
Whirlpool
maintains
a
OF QUALITY
nationwide
network
of
SERVICE
franchised
TECH-CARE
service
comoanies
to ful-
fill your
warranty
and
provide
a'fter-warranty
service
and
maintenance
to
keep
your
WHIRLPOOL
appliance
in peak condition.
You'll find your nearest
TECH-CARE
service
company
listed
in your
local
telephone
book
Yellow
Pages
under
APPLIANCES-
HOUSEHOLD-MAJOR
SERVICE
8 REPAIR.
Should
you not find
a listing,
dial free,
the
Whirlpool
COOL-LINE"
service
assistance
telephone
number.
When calling
from:
Michigan
. . . . . . . . . . . (800) 832-2243
Alaska
& Hawaii
. . . . . (800) 253-1121
All other states
. . . . . . . (800) 253-1301
If you
move...
To
make
sure
that
your
appliance
is correctly
installed
and to insure its
continued
satisfactory
operation,
please
tele-
phone your nearest
TECH-CARE"
service
com-
pany for installation
or to get the name of a
qualified
installer.
(Installation
cost
will,
of
course, be paid by you.)
Helpful
hints..
. You can help your TECH-CARE
service
representative
give you faster service
if
you include
the model and serial number of your
appliance
when requesting
service.
Also, retain
your
sales
slip
and
warranty
to verify
your
warranty
status.
Remember..
. Your TECH-CARE
service
rep-
resentative
is specially
trained
in the ex
ert
repairing
and servicing
of your
WHIRLP 8 OL
appliances.
He can help you maintain
the quality
originally
built into your WHIRLPOOL
appliance.
So why not take the time, now, to look up his
telephone
number
and jot it down in the space
provided
on the cover.
3. If you have
a problem*:
Call Whirlpool
Corporation
in Benton
Harbor at
the COOL-LINE
service
assistance
telephone
number (see Step 2) or write:
Mr. Stephen
E. Upton, Vice President
Whirlpool
Corporation
Administrative
Center
2000 U.S. 33 North
12
Part
No.
311488
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