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Japan VCCI Class A............45 Appendix C: Customer Assistance and Product Support Index OmniAccess SafeGuard Controller Installation Guide...
Preface About This Guide This guide describes the Alcatel-Lucent SafeGuard Controller™. The guide provides detailed installation instructions and technical specifications for the controller. Audience This guide is intended for experienced network administrators and networking or computer technicians who are responsible for installing the SafeGuard Controller.
■ OmniAccess SafeGuard OS Administration Guide Provides concepts and configuration instructions for the major features of OmniAccess SafeGuard OS and its supported products, which includes End Point Validation (EPV) the integral component for using ICS. ■ ICS Dissolvable Agent for SafeGuard Administration Guide Describes how to configure the Integrity Clientless Security (ICS) module of the Alcatel-Lucent Network Admission Control (NAC).
chapter Overview of the SafeGuard Controller In this chapter: About the SafeGuard Controller ■ Hardware Overview ■ Power Supplies ■ Small Form-Factor Pluggable (SFP) Modules ■ System and Port LEDs ■...
Chapter 1: Overview of the SafeGuard Controller About the SafeGuard Controller The Alcatel-Lucent SafeGuard Controller is the first secure networking controller that enables network managers to see all LAN traffic up to Layer 7 and associates the traffic with users and applications. The SafeGuard Controller enforces access policies and controls malware infection in real time, achieving performance and capabilities previously not possible.
3). Each port has two associated LEDs. One LED indicates link status. You can program the other LED to indicate activity, duplex mode, or speed for the port. Figure 2 OAG2400 Front Panel Core Edge CST_001 OmniAccess SafeGuard Controller Installation Guide...
SafeGuard Controller are capable of auto-negotiation for speed and duplex settings. For example, with auto-negotiation enabled by default, the port detects the interface settings and auto-configures support for the full-duplex or fastest line speed, OmniAccess SafeGuard Controller Installation Guide...
The SafeGuard Controller provides two power input connectors, either two AC connectors or an AC and a DC connector. Although a single power connection is adequate to operate the SafeGuard Controller, connecting both power supplies provides backup power that can prevent unscheduled downtime. OmniAccess SafeGuard Controller Installation Guide...
The SafeGuard Controller uses any of the following types of SFP modules: ■ 1000BASE-LX single-mode fiber ■ 1000BASE-SX multi-mode fiber ■ 10/100/1000BASE-T NOTE: SFP modules can operate at 10, 100, or 1000 Mbps in full-duplex mode or 10 or 100 Mbps in half-duplex mode. OmniAccess SafeGuard Controller Installation Guide...
Chapter 1: Overview of the SafeGuard Controller NOTE: Not all SFP modules support 10/100 operation. To ensure guaranteed operation of the system, obtain all SFP modules from Alcatel-Lucent. System and Port LEDs The front panel of the SafeGuard Controller provides LEDS to indicate operating status of...
Off: Link down Amber: Half-duplex Green: Full-duplex Blinking: Collision Status Port protection mode Off: Pass-through Amber: Monitor Green: Protect Lower Link Port link status Off: Link down Green: Link up Blinking: Tx or Rx activity OmniAccess SafeGuard Controller Installation Guide...
chapter Site Preparation and Installation In this chapter: Preparing for Installation ■ Checking the Package Contents ■ Installing the SafeGuard Controller on a Table or Shelf ■ Installing the SafeGuard Controller in a Rack ■ Connecting Power to the SafeGuard Controller ■...
Chapter 2: Site Preparation and Installation Preparing for Installation The Alcatel-Lucent SafeGuard Controller can be installed on a shelf or tabletop or in a standard 19-inch equipment rack. When you plan the installation of the SafeGuard Controller, consider space, weight, power, rack, and environmental requirements. For a...
Table Table 7 Environmental Requirements Operating temperature 0° C to +40° C Storage temperature 0° C to +40° C Operating relative humidity 5 to 90% (non-condensing) Storage relative humidity 5 to 95% (non-condensing) OmniAccess SafeGuard Controller Installation Guide...
— For an ACAC model, two AC power cords (18 AWG, 125 V, 10 A) — For an ACDC model, one AC power cord (18 AWG, 125 V, 10 A) and one three-position 2.8-mm terminal plug for 48-VDC connection ■ Documentation on a CD-ROM OmniAccess SafeGuard Controller Installation Guide...
You can attach the rack-mounting brackets to the SafeGuard Controller in either of the following positions: ■ At the front of the controller to install it in a four-post rack ■ At the middle of the controller to install it in a two-post (telco-type) rack OmniAccess SafeGuard Controller Installation Guide...
Attaching the Rack-Mounting Brackets at the Front CST_005 Slide the controller into the rack, and align the mounting holes. Using screws appropriate to the equipment rack, attach the brackets to the rack, as shown in Figure OmniAccess SafeGuard Controller Installation Guide...
Chapter 2: Site Preparation and Installation Figure 8 Installing the SafeGuard Controller in a Four-Post Rack CST_006 For instructions on connecting the power cords, see Connecting Power to the SafeGuard Controller on page OmniAccess SafeGuard Controller Installation Guide...
Slide the controller into the rack, and align the mounting holes. Using screws appropriate to the equipment rack, attach the brackets to the rack, as shown in Figure For instructions on connecting the power cords, see Connecting Power to the SafeGuard Controller on page OmniAccess SafeGuard Controller Installation Guide...
Connect the other end of the power cord to a grounded AC outlet. For an ACAC model in a redundant power configuration, repeat these steps to connect the second AC power supply. For more information about power requirements for the SafeGuard Controller, see Appendix A, Technical Specifications. OmniAccess SafeGuard Controller Installation Guide...
Insert each wire firmly into the connector, and tighten the retaining screw to secure the wire. Make sure that no wire is exposed beyond the connector housing. With the retaining screws at the left, the order of wires from top to bottom is red, black, and green. OmniAccess SafeGuard Controller Installation Guide...
Tx and Rx marks are facing down. To avoid damaging the cables, connectors, and optical interfaces, always disconnect cables from SFP modules before inserting or removing the modules. To prevent unnecessary wear and tear, insert or remove SFPs only when necessary. OmniAccess SafeGuard Controller Installation Guide...
Category 5 or better copper cable with RJ-45 connectors ■ For Gigabit Ethernet connections, Category 5e copper cable with RJ-45 connectors Connect the Ethernet management port using Category 5 or better cable with RJ-45 connectors, as shown in Figure OmniAccess SafeGuard Controller Installation Guide...
15. The default settings for this port are 9600 baud, 8 data bits, 1 stop bit, and no parity or flow control (9600 8-N-1 none). The default settings may be changed either in the boot monitor or during system operation. Figure 15 Connecting the Serial Console Port CST_015 OmniAccess SafeGuard Controller Installation Guide...
SafeGuard Controller. The software documentation provides detailed troubleshooting instructions for operating and configuration issues. If after reviewing the software documentation your trouble is not resolved, consult the Alcatel-Lucent Technical Assistance Center. Table 9 Troubleshooting Basic Hardware issues Cable and Connectivity Issues For this problem .
Storage Relative Humidity 5 to 95% (non-condensing) NOTE: The SafeGuard Controller is cooled from the front to the back. Because of this cooling arrangement, keep the air vents clean so that the SafeGuard Controller is cooled properly. OmniAccess SafeGuard Controller Installation Guide...
Table 14 RS-232 Serial Management Port Pinouts for Male DB-9 RS-232 Function Source DCD (RSLD) Table 15 DC Input Connector Pinouts Description Earth ground +48 VDC NOTE: Pin 1 is at the bottom in Figure Figure 16 DC Input Connector Retaining screws CST_024 OmniAccess SafeGuard Controller Installation Guide...
Table 16 SFP Modules and Cables SFP Module Type Required Cable 1000BASE-LX Single-mode fiber, 1310 nm, 1-km range 1000BASE-SX Multi-mode fiber, 850 nm, 550-m range 10/100/1000BASE-T Category 5 or better copper for 10/100BASE-T Category 5e or better for 1000BASE-T OmniAccess SafeGuard Controller Installation Guide...
Appendix B: Safety and Regulatory Compliance Safety Guidelines Review the recommendations in this section before you install the Alcatel-Lucent SafeGuard Controller. General Safety Recommendations The following recommendations will help ensure your safety and prevent damage to the equipment: ■ Always be careful when lifting and moving heavy or awkward objects. The SafeGuard Controller weighs 20 pounds and may require two people to maneuver it when you install it in a rack.
Components used in the SafeGuard Controller and SFP modules are sensitive to damage from static electricity. A damaging electrical charge can be generated by handling plastic or foam packaging material. The effect of electrostatic discharge (ESD) damage can be OmniAccess SafeGuard Controller Installation Guide...
The SafeGuard Controller meets the following EMC regulatory compliance requirements: ■ EN 55022 (Emissions), Class A ■ EN 55024 (Immunity) ■ Industry Canada Class A ■ FCC Part 15 Class A ■ VCCI Class A (Japan) OmniAccess SafeGuard Controller Installation Guide...
Where specified throughout this guide, properly shielded and grounded cables and connectors must be used to meet FCC emission limits. Alcatel-Lucent is not responsible for any radio or television interference caused by the use of incorrect customer cabling.
appendix Customer Assistance and Product Support...
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Appendix C: Customer Assistance and Product Support Alcatel-Lucent technical support is committed to resolving our customer's technical issues in a timely manner. Customers with inquiries should contact us at: ■ North America Service and Support: 1-800-995-2696 ■ Latin America Service and Support: 1-877-919-9526 ■...