Troubleshooting - Whirlpool CMT061SG Use And Care Manual

Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the "Requesting Assistance or Service" section.
If microwave does not operate, first check
the following:
• Is the microwave oven plugged into a live outlet with the proper voltage? (See Installation
Instructions.)
• Have you blown a household fuse or tripped a circuit breaker?
• Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
The microwave
oven will not run
Microwave cooking
times seem too long
The turntable will
not turn
The display shows
a time counting
down but the oven
is not cooking
You do not hear the
Programming Tone
The fan seems to be
running slower than
usual
The display
shows ":"
If none of these items was causing your problem, see the "Requesting Assistance or Service"
section.
26
CAUSE
• The door is not firmly closed and latched.
• You did not touch START/ENTER.
• You did not follow directions exactly.
• An operation that was programmed earlier is still running.
• You have not entered numbers after touching COOK TIME.
• The electric supply to your home or wall outlets is low or lower
than normal. Your electric company can tell you if the line
voltage is low. Your electrician or service technician can tell
you if the outlet voltage is low.
• The cook power is not at the recommended setting.
• Larger amounts of food need longer cooking times.
• The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Remove turntable, check
that the turn table support is properly in place and restart oven.
If turntable support does not move, call an authorized service
technician for repair. Cooking without the turntable can give you
poor results.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch OFF/
CANCEL to cancel the Minute Timer.
• The command is not correct.
• The oven has been stored in a cold area. The fan will run
slower until the oven warms up to normal room temperature.
• There has been a power interruption. Reset the clock.