Sony WF-XB700 Help Manual
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Sony WF-XB700 Help Manual

Wireless stereo headset
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Help Guide
Wireless Stereo Headset
WF-XB700
Use this manual if you encounter any problems, or have any questions.
Getting started
Supplied accessories
Parts and controls
Wearing the headset
1

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Summary of Contents for Sony WF-XB700

  • Page 1 Help Guide Wireless Stereo Headset WF-XB700 Use this manual if you encounter any problems, or have any questions. Getting started What you can do with the Bluetooth function About the voice guidance Supplied accessories Checking the package contents Replacing the earbuds...
  • Page 2 Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone...
  • Page 3 Supported codecs Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Important information Precautions License notice Trademarks...
  • Page 4 Unable to make a Bluetooth connection. Distorted sound The headset does not operate properly. Cannot hear a person on a call. Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 5 You can receive audio signals from a smartphone or music player to enjoy music wirelessly. Talking on the phone You can make and receive calls hands-free, while leaving your smartphone or mobile phone in your bag or pocket. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 6 You will hear the English voice guidance in the following situations via the left unit of the headset. When entering pairing mode: “Bluetooth pairing” When establishing a Bluetooth connection: “Bluetooth connected” When disconnecting a Bluetooth connection: “Bluetooth disconnected” 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 7 The size of the earbuds can be determined based on the number of dotted lines inside the bottom of the earbuds. SS size: 1 line S size: 2 lines M size: 3 lines L size: 4 lines Charging case (1) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 8 Firmly insert the earbud all the way. Do not attach the earbud in a loose or skewed manner. About the instruction manual video Watch the video to find out how to change the earbuds and how to wear the headset on your ears. https://rd1.sony.net/help/mdr/mov0017/h_zz/ 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 9 Close the lid of the charging case. Note If perspiration or water is left on the charging port, it may impair the ability to charge the unit. Immediately wipe off any perspiration or water on the charging port after use. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 10 The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.
  • Page 11 If the headset is cracked or deformed, refrain from using the headset near water or contact your nearest Sony dealer. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 12 Help Guide Wireless Stereo Headset WF-XB700 Location and function of parts Headset Left unit of the headset Buttons (left, right) Press to operate the headset. Tactile dot There is a tactile dot on the left unit of the headset. Right unit of the headset...
  • Page 13 Connect the charging case to an AC outlet via a commercially available USB AC adaptor or to a computer with the supplied USB Type-C cable to simultaneously charge both the headset and the charging case. Related Topic About the indicator Checking the remaining battery charge 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 14 Help Guide Wireless Stereo Headset WF-XB700 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in red / -: Turns off Turning on The headset turns on when it is removed from the charging case.
  • Page 15 Initialization completed (flashes 4 times in blue) For details, see “Initializing the headset to restore factory settings”. Related Topic Checking the remaining battery charge About the voice guidance Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 16 Help Guide Wireless Stereo Headset WF-XB700 Wearing the headset Insert the headset units into both ears. Put the unit with the (left) mark on your left ear and the unit with the (right) mark on your right ear. The left unit has a tactile dot.
  • Page 17 Related Topic Replacing the earbuds 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 18 Help Guide Wireless Stereo Headset WF-XB700 Charging The headset and the charging case contain built-in lithium-ion rechargeable batteries. Use the supplied USB Type-C cable to charge the headset before use. Connect the charging case to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor.
  • Page 19 If the usage hours of the built-in rechargeable battery decrease significantly, the battery should be replaced. Consult your nearest Sony dealer to replace the rechargeable battery. Avoid exposure to extreme temperature changes, direct sunlight, moisture, sand, dust, and electrical shock. Never leave the headset in a parked vehicle.
  • Page 20 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 21 About 60 minutes of music playback is possible after 10 minutes charging. Communication time: Max. 5 hours Standby time: Max. 200 hours Note Usage hours may be different depending on the conditions of use. Related Topic Supported codecs 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 22 Help Guide Wireless Stereo Headset WF-XB700 Checking the remaining battery charge You can check the remaining battery charge of the rechargeable batteries of the headset and the charging case. When you remove the headset from the charging case When you remove the headset from the charging case, the voice guidance indicating the remaining battery charge of the headset can be heard via the left and right units of the headset respectively.
  • Page 23 The remaining battery charge may not be properly displayed if the headset has not been used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic About the indicator 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 24 When both units are removed from the charging case, the connection between the left and right units of the headset is established. The headset goes into Bluetooth pairing mode when turning on the headset for the first time after purchase or just after initializing the headset. Related Topic Turning off the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 25 Note When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start. Charge the charging case. Related Topic Charging Turning on the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 26 Connecting to a paired device Once a device and the headset are paired, there is no need to pair them again. Connect to devices already paired with the headset using the methods necessary for each device. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 27 Help Guide Wireless Stereo Headset WF-XB700 Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 28 “Connecting to a paired Android smartphone”. If [WF-XB700] does not appear on the Android smartphone screen, try again from the beginning of step 4. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video to find out how to register a device (pairing) for the first time.
  • Page 29 How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 30 Check the connection status on the Android smartphone. If it is not connected, proceed to step 4. Display the devices paired with the Android smartphone. Select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [WF-XB700].
  • Page 31 Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 32 Help Guide Wireless Stereo Headset WF-XB700 Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 33 “Connecting to a paired iPhone ”. If [WF-XB700] does not appear on the display of the iPhone, try again from the beginning of step 4. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video to find out how to register a device (pairing) for the first time.
  • Page 34 How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 35 “Bluetooth connected”, from the left unit of the headset. Check the connection status on the iPhone. If it is not connected, proceed to step 4. Display the devices paired with the iPhone. Select [Settings]. Touch [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [WF-XB700].
  • Page 36 As for the operations on your iPhone, refer to the operating instructions supplied with the iPhone. Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 37 Help Guide Wireless Stereo Headset WF-XB700 Pairing and connecting with a computer (Windows 10) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 38 Wake the computer up if the computer is in standby (sleep) or hibernation mode. Register the headset using the computer. Click the [Start] button, then [Settings]. Click [Devices]. Click the [Bluetooth] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then select [WF-XB700]. Click [Pair].
  • Page 39 If they are not connected, see “Connecting to a paired computer (Windows 10)”. If [WF-XB700] does not appear on the computer screen, try again from the beginning of step 4. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 40 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 41 Help Guide Wireless Stereo Headset WF-XB700 Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 42 Wake the computer up if the computer is in standby (sleep) or hibernation mode. Register the headset using the computer. Move the mouse pointer to the top-right corner of the screen (when using a touch panel, swipe from the right edge of the screen), then select [Settings] from the Charm Bar.
  • Page 43 If they are not connected, see “Connecting to a paired computer (Windows 8.1)”. If [WF-XB700] does not appear on the computer screen, try again from the beginning of step 4. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 44 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 45 Help Guide Wireless Stereo Headset WF-XB700 Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 46 If they are not connected, see “Connecting to a paired computer (Mac)”. If [WF-XB700] does not appear on the computer screen, try again from the beginning of step 4. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.
  • Page 47 Click the speaker icon in the upper right part of the screen and select [WF-XB700]. Now you are ready to enjoy music playback on your computer. Hint The operation above is an example. For more details, refer to the operating instructions supplied with the computer.
  • Page 48 Check the connection status on the computer. If it is not connected, proceed to step 4. Select the headset using the computer. Right-click the speaker icon on the toolbar, then select [Playback devices]. Right-click [WF-XB700]. If [WF-XB700] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices].
  • Page 49 Select [Connect] from the displayed menu. The connection is established. You will hear the voice guidance say, “Bluetooth connected”, from the left unit of the headset. Hint The operation above is an example. For more details, refer to the operating instructions supplied with the computer.
  • Page 50 Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 51 Help Guide Wireless Stereo Headset WF-XB700 Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 52 Right-click [WF-XB700]. If [WF-XB700] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices]. Select [Connect] from the displayed menu. The connection is established. You will hear the voice guidance say, “Bluetooth connected”, from the left unit of...
  • Page 53 Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 54 Help Guide Wireless Stereo Headset WF-XB700 Connecting to a paired computer (Mac) Compatible OS macOS (version 10.10 or later) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 55 Click [WF-XB700] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from the pop up menu. You will hear the voice guidance say, “Bluetooth connected”, from the left unit of the headset. Click the speaker icon in the upper right part of the screen and select [WF-XB700].
  • Page 56 Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Mac) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 57 You will hear the voice guidance say, “Bluetooth pairing”, from the left unit of the headset. Perform the pairing procedure on the Bluetooth device to search for this headset. [WF-XB700] will be displayed on the list of detected devices on the screen of the Bluetooth device. If it is not displayed, repeat from step 2.
  • Page 58 Select [WF-XB700] displayed on the screen of the Bluetooth device for pairing. If Passkey (*) input is required, input “0000”. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Make the Bluetooth connection from the Bluetooth device.
  • Page 59 Help Guide Wireless Stereo Headset WF-XB700 Connecting to a paired Bluetooth device Remove the headset from the charging case. The headset turns on automatically. Check that the indicators (blue) flash. Insert the headset units into both ears. If the headset has automatically connected to the last connected device, you will hear the voice guidance say, “Bluetooth connected”, from the left unit of the headset.
  • Page 60 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 61 Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 62 Help Guide Wireless Stereo Headset WF-XB700 Listening to music from a device via Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection. A2DP (Advanced Audio Distribution Profile) You can enjoy high-quality music wirelessly.
  • Page 63 If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset. Related Topic Wearing the headset How to make a wireless connection to Bluetooth devices Controlling the audio device (Bluetooth connection) 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 64 The available functions may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described above are performed. When you use an iPhone, Siri may be activated by pressing and holding the button on the right unit. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 65 Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 66 If the connected device supports a codec of higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from the supported codecs. Refer to the operating instructions supplied with the device regarding setting the codec. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 67 Help Guide Wireless Stereo Headset WF-XB700 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 68 Related Topic How to make a wireless connection to Bluetooth devices Making a call Functions for a phone call 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 69 Help Guide Wireless Stereo Headset WF-XB700 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 70 Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 71 Help Guide Wireless Stereo Headset WF-XB700 Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the functions may vary depending on the smartphone or mobile phone.
  • Page 72 During call Press the button once to finish a call. (*) Some devices may not support this function. Related Topic Receiving a call Making a call 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 73 Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 74 Help Guide Wireless Stereo Headset WF-XB700 Using the voice assist function (Google app) By using the Google app feature that comes with the Android smartphone, you can speak to the headset’s microphone to operate the Android smartphone. Set the assist and voice input selection to the Google app.
  • Page 75 The Google app may not be activated depending on specifications of the smartphone or application version. The Google app does not work when connected to a device not compatible with the voice assist function. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 76 Help Guide Wireless Stereo Headset WF-XB700 Using the voice assist function (Siri) By using the Siri feature that comes with iPhone, you can speak to the headset’s microphone to operate the iPhone. Turn Siri on. On iPhone, select [Settings] - [Siri & Search] to turn [Press Home for Siri] and [Allow Siri When Locked] on.
  • Page 77 In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction. Siri may not be activated depending on specifications of the smartphone or application version. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 78 Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.
  • Page 79 If water or foreign objects enter the unit, it may result in fire or electric shock. If water or a foreign object enters the unit, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.
  • Page 80 Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 81 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. WALKMAN® and the WALKMAN® logo are registered trademarks of Sony Corporation. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
  • Page 82 Help Guide Wireless Stereo Headset WF-XB700 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 83 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...
  • Page 84 Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Reset the headset. Related Topic Charging Checking the remaining battery charge Resetting the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 85 Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Reset the headset. Related Topic Charging Resetting the headset 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 86 WF-XB700 Charging time is too long. Check that the charging case and the computer are directly connected, not via a USB hub. Check that you are using the supplied USB Type-C cable. Related Topic Charging 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 87 There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Try the USB connection procedure again in cases other than those stated above. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 88 (OS 8.1 or later) can display the remaining battery charge. Check that the smartphone is connected with HFP. If the smartphone is not connected with HFP, the remaining battery charge will not be correctly displayed. Related Topic Checking the remaining battery charge 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 89 Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Listening to music from a device via Bluetooth connection Resetting the headset Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 90 You can adjust the volume on the headset during music playback. You cannot adjust the volume during a call on the headset. Adjust the volume on the connected device. Connect the Bluetooth device to the headset once again. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 91 Related Topic Replacing the earbuds 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 92 If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 93 Connect the headset and the Bluetooth device once again. Set the headset into the charging case and close the lid of the charging case, and then remove the headset from the charging case to connect the headset to the Bluetooth device. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 94 (iPhone or other device). In this case, delete the pairing information for the headset from the device and pair them again. Related Topic How to make a wireless connection to Bluetooth devices Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 95 Check if the Bluetooth connection has been terminated. If terminated, make the Bluetooth connection again. If the pairing information for the headset has been deleted on the Bluetooth device, pair the headset with the device again. Related Topic How to make a wireless connection to Bluetooth devices 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 96 Help Guide Wireless Stereo Headset WF-XB700 Distorted sound Keep the headset away from a microwave oven, wireless LAN device, etc. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 97 Reset the headset. This operation does not delete pairing information. If the headset does not operate properly even if you reset the headset, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 98 While listening to music with the headset, stop playback and press the button on either the left or right unit to respond to an incoming call. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 99 Help Guide Wireless Stereo Headset WF-XB700 Low voice from callers Turn up the volume of the connected device. 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 100 The device registration (pairing) information and other settings are retained. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 5-013-819-11(1) Copyright 2020 Sony Corporation...
  • Page 101 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. Note Check that the indicators (red) on both the left and right units of the headset light up before you press the buttons on both the left and right units of the headset.

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