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SMA Solar Technology AG
Problem
Some devices are shown with a
warning symbol in the Plant
Setup Assistant after having
entered the plant password.
The status LED of the
Sunny Home Manager flashes
red for the first one to two
minutes while the Plant Setup
Assistant performs the device
search. The status LED
subsequently glows green
again.
Installation Manual
Cause and corrective measures
The devices with warning symbols are inverters with Bluetooth
Piggy-Back. These inverters switch off in darkness. For this reason,
Sunny Home Manager cannot access the inverters at this time.
Corrective measures:
1. Select [Skip forward] in the Plant Setup Assistant and finish
registration without selecting inverters.
2. Once there is daylight and the inverters are on, log on to the
Sunny Portal and add the inverters to the Sunny Home
Manager plant as new devices using the configuration
wizard (see user manual "Sunny Home Manager in
Sunny Portal").
A different installer password is set on devices with warning
symbols.
Corrective measures:
1. Select [Skip forward] in the Plant Setup Assistant and finish
registration without selecting the devices.
2. Set a uniform installer password for all devices using the
Sunny Explorer software (see Sunny Explorer Help).
3. If you do not know the password set on each device, ask for
a personal unlocking key (PUK) for each device from
SMA Service Line.
4. Use Sunny Explorer to enable each device with the
corresponding PUK. Subsequently set a uniform installer
password in all devices (see Sunny Explorer Help).
5. Log in to Sunny Portal and add the devices to the
Sunny Home Manager plant as new devices using the
configuration wizard (see Sunny Portal user manual for
Sunny Home Manager).
Device detection is delayed by a few minutes.
Corrective measures:
• No measures are required.
9 Troubleshooting
HoMan-IA-en-13
55
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