Black Box mm146 User Manual
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Black Box mm146 User Manual

Black Box mm146 User Manual

Ip/pstn videophone
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ACU800A-PSTN
mm146 IP Videophone
mm156 IP/PSTN Videophone
User Guide

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Summary of Contents for Black Box mm146

  • Page 1 ACU800A-PSTN mm146 IP Videophone mm156 IP/PSTN Videophone User Guide...

  • Page 2: Product Support

    • First check the Troubleshooting chapter of this manual. • Check the Black Box web site for relevant information. • If you still have a problem, contact Black Box Technical Support. • If this is not possible, contact Customer Services: •...
  • Page 3 IMPORTANT SAFETY INFORMATION • Do not dismantle the videophone. There are no user serviceable parts inside. Access to the inside of this unit should only be carried out by approved service personnel. • Keep the videophone away from water and other liquids (except when cleaning, as directed below).
  • Page 4 Connection to the Power Supply • Never overload power sockets. • In order to remove power from this product, you must disconnect the power plug from the power outlet. In order to safely achieve this action, the product must be installed close to the power outlet and be positioned in such a way that user access to the power plug and socket connection is not restricted.

  • Page 5: Introduction & Getting Started

    Introduction & Getting Started CHAPTER 1 This guide describes all the features of the mm146 and mm156 videophones and is written both for administrators who are responsible for installing and configuring the videophone and those who use it on a day-to-day basis.

  • Page 6: Simplified Installation

    About the mm146 and mm156 IP videophones The mm146 and 156 IP videophones offer a major advance in video over broadband and corporate IP networks. Designed specifically for non-QoS IP connections, this attractive system is as easy to use as a telephone, but offers a wide range of capabilities.
  • Page 7 This means you can experience the benefits of video without an extensive and costly implementation phase. Moving forward, mm146 and mm156 videophones also support the H.323 protocol, so can adapt to future infrastructure changes, and interoperate with equipment from other vendors.

  • Page 8: Getting Started

    Getting Started Requirements for the IP Videophone The mm146 unit requires the following: • Power outlet • 10 or 100 Base-T LAN (Local Area Network) connection The mm156 additionally requires • standard analog telephone line but may operate over either the PSTN or an IP network.

  • Page 9: Connecting The Equipment

    Introduction & Getting Started Connecting the Equipment Read the Safety Information at the front of this manual. To connect the handset: Plug the handset cable into the handset, then connect the other end into the socket on the base of your videophone. Press the handset cable into the channel on the base of the unit.

  • Page 10: Connecting The Power Supply

    To connect the network cable: Connect one end of the network cable into the socket labeled Network at the rear of the videophone, Connect the other end into your RJ-45 network jack. To connect the PC (optional): Connect one end of the PC cable into the network port of the PC, Connect the other end into the port labeled Uplink/PC.

  • Page 11: Focusing The Camera

    Introduction & Getting Started “Waking” the Videophone If your videophone remains unused for approximately 20 minutes, it will go into “sleep” mode and the screen appears blank. To “wake” the videophone: • Lift and replace the handset, or • Press the start button, or •...
  • Page 12 Movement Too much movement tends to slow down the frame rate of the video, resulting in a distorted picture. Avoid having a lot of movement in the background – for example, do not sit with your back to a corridor – and try not to move around excessively. This does not mean you have to sit completely still: just move naturally, but be aware that if you make rapid movements, the person you are calling may see a distorted picture.

  • Page 13: Setup Menus

    This chapter explains the menu structure. It then tells you how to navigate the menus that control the cameras and communications. If you are setting up the mm146 or mm156, you should follow the steps in this chapter and then go on to the next chapter which explains how to make calls.
  • Page 14 Menu Layout All the menus and information screens have the same format as the Setup Menu: • Title Bar: At the top of all menus, indicates the menu you are currently viewing. • Button Bar: At the bottom of all menus, displays information about keys used for navigating through the menus.

  • Page 15: Setup Menu Options

    Setting up the videophone Saving Changes When all changes have been made within a setup menu, enter button twice. The message: “Saving press the Changes…” is displayed on your screen. Canceling an action exit button. Press the Setup Menu Options All the menus are displayed from the Setup Menu.

  • Page 16: Setting Up The Phonebook

    Setting up the Phone Book You can input up to 50 entries in the Phone Book. Each entry contains the name of the contact, the type of call being placed, IP address or alias, telephone number, and a security PIN if the called party requires PIN authorization. Using the Phone Book start button Open the speed dial list in the Phone Book by pressing the...
  • Page 17 Setting up the videophone letters. The name you enter also appears in your Speed Dial directory.(NOTE: If you are using the name as an H.323 alias in conjunction with a gatekeeper, avoid using spaces in the name.) • Press a number key to cycle through the letters until your choice is displayed. •...
  • Page 18 Setting the Phone Book Mode There are two possible modes for the videophone. • Master • Slave The videophone is supplied in Slave mode by default. If you have multiple units within a LAN, you need to configure 1 unit in your network to be a Master unit. The Master unit can then be configured with entries in the Phone Book.

  • Page 19: Communications Setup

    Setting up the videophone menu button, then press the number 1 key to display the Phone Press the Book options. Press the number 3 key to Update the Phone Book. To check your updated Phone Book on a Slave unit: Press the exit button twice, then press the start button.
  • Page 20 The Auto Dialer feature is for setting the first entry in the speed dial to be dialed automatically when an external alarm connected to the mm146 is activated. Note that the default setting is OFF. Use the Right or Left arrow keys to select ON or OFF.
  • Page 21 Enter a key combination using the 0 to 9 number keys, the * key, the # key. For example, enter *70. Consult your phone provider or Black Box for advice. Dial Prefix Enter the dial prefix using the number keys. For example enter 9, if you need an outside line.

  • Page 22: Network Setup

    Network Setup The IP addresses for your videophone must be configured using the Network Setup menu. Either this can be set manually (static setting) or more usually, DHCP (Dynamic Host Control Protocol) is enabled, when the address allocation is done automatically.
  • Page 23 Setting up the videophone Use the number keys, or press the Up or Down arrow keys to select an option in the list. IP Address Mode Options are either STATIC, DHCP (Dynamic Host Configuration Protocol), or PPPoE (Point-to-Point Protocol over Ethernet). When DHCP is enabled the IP Address, Net Mask and Gateway are setup automatically at the beginning of each session.
  • Page 24 Max Data Speed Select the Max Data Speed using the Right or Left arrow keys on your key pad. The Max Data Speed feature is for limiting the bandwidth used for incoming calls. This allows you to force all incoming calls to connect at a lower speed in case your gateway/network has a smaller bandwidth than 160kps.
  • Page 25 Setting up the videophone To setup the unique Port number on the videophone Press the menu button, then press the number 2 key to display the Communications Setup menu. Then Press the number 2 key to access the Network Setup menu. Press the number 5 key to access the UDP Port function.
  • Page 26 To configure the H323 Setup options: Press the menu button, then press the number 2 key to display the Communications Setup menu, then press the number 3 key to access the H323 Setup menu. Press the number 1 key to access the Network Setup menu.. H.323 ID The H.323 ID is an alphanumeric name.
  • Page 27 Setting up the videophone Configuring the Image Options The Image Options menu configures various aspects of the video display. To configure the Image Options: Press the menu button, then press the number 4 key to display the Image Options menu. Use the number keys, or press the Up or Down arrow keys to select an option in the list.
  • Page 28 Screen Size Allows you to set the default size of the video viewed on your Use the Right or Left arrow keys to select FULL or MEDIUM. Select FULL for full screen size. Select MEDIUM for smaller than full screen size. This may be desirable for some applications using QCIF resolution, as a smaller active image may be more aesthetically desirable.

  • Page 29: Making A Call

    Making a Call CHAPTER 3 This chapter explains how to make a call. To make a call you can: • Make analog calls (mm156 only) by lifting the handset • Dial an IP extension number by pressing the speaker button. •...
  • Page 30 Making Analog Calls (mm156 only) To dial manually with dial tone: With the logo screen displayed, lift the handset or press the Speaker button. The screen displays the message, “Accessing, Please Wait.” Wait for the dial tone and the “Ready to Dial” message. Dial the number you wish to call.

  • Page 31: Calling An Extension Number

    Making a Call Calling an Extension number You can call an extension number of another videophone within the same network as your videophone. The extension number is the last 2, 3 or 4 digits of the IP address, as entered in the phone book. You need to set the number of digits needed to be dialed to make a call in the Network Setup Menu.
  • Page 32 Making a Call Using Manual Dialing To make a manual dialed call: start button twice. The From the idle screen or Setup Menu, press the Manual Dial screen is displayed. Select the required call type and banwidth using the left & right arrow keys in the Type field.

  • Page 33: Using Speed Dialing

    Making a Call Using Speed Dialing You only need to press two keys to make a speed dial call provided that you have created a Phone Book entry. See “Setting up the Phone Book” on page 10. To make a speed dialed call: start button.
  • Page 34 Dialed, Received and Missed Calls lists Within Phonebook, there is a register listing Dialed, Received and Missed calls. This is applicable to IP calls only and does not support Analog calls. To access the Dialed Calls List: menu button, then press the number 1, to display the Phonebook. Press the Press the number 4 key to display the Dialed Calls List (below).
  • Page 35 Making a Call Press the number 5 key to display the Received Calls List (below). Use the Right or Left arrow keys to select scroll through the list of Received numbers. The name, address, speed of connection and call duration (or status) are given.

  • Page 37: Receiving A Call

    Receiving a Call CHAPTER 4 This chapter explains how to receive a call. You can receive a call either: • Manually • Using the Auto Answer feature Receiving a Call If your videophone is called by a remote user and Auto Answer is set to OFF, the following screen is displayed: •...

  • Page 38: Auto Answer

    Auto Answer You can set the videophone to automatically answer a call after a specified number of rings. To set Auto Answer: menu button on the key pad, then press the number 2 key to Press the display the Communications Setup menu. Press the number 2 key access network setup, and the 7 key to highlight the Auto Answer option.
  • Page 39 Changing Options During a Call CHAPTER 5 This chapter explains how to use the following function buttons on your videophone during a call: • Volume • Picture in Picture • Privacy • Snapshot • Source • Image These buttons are accessed from the button panel on your videophone:...

  • Page 40: Picture In Picture

    Volume The Volume function allows you to change the volume of the audio while a call is in progress. Press the Volume Up and Down buttons to adjust the volume of the incoming calls. A green status bar is displayed on the screen indicating the volume level. Picture in Picture Picture in Picture (PiP) presents a mirrored self-view image, or the image from an external camera source within the video image you are viewing.
  • Page 41 Changing Options During a Call As long as it is outlined, you can control Picture in Picture using the following control keys: Change the size of the Picture in Picture Use the buttons. window. Change the location of the Picture in Picture Use the Arrow keys.
  • Page 42 Source The Source function allows you to control the camera on the videophone both locally and at the far end. You can also control any pan/tilt/zoom cameras connected locally to the videophone and any pan/tilt/zoom cameras connected at the far end. Note: This function is always active;...
  • Page 43 Changing Options During a Call Image The Image function allows you to: • Change the screen size. • Set high or low resolution. • Change the relationship between frames per second and the image resolution. To change the screen options: image button.

  • Page 45: Connecting Other Equipment

    • Pan, Tilt, Zoom camera • Document cameras • Video recorder (VCR) • PC Warning: Before connecting any equipment that was not supplied with your videophone, you must ensure that it is compatible. Contact your Black Box representative for advice.

  • Page 46: External Connectors

    DCE pinning, requires a straight pinned DB9 cable for connection to a PC. Port 2/Camera For RS-232 serial periperals, and external cameras & microphones. Requires adaptor cable. Contact your Black Box Representative for information. Port 3/ For RS-232 serial peripherals, and future expansion modules.

  • Page 47: Connecting A Tv Set

    Connecting Other Equipment Connecting a TV Set Connecting your videophone to a TV set enables you to see the video picture on the TV screen and hear the sound from your TV loudspeaker. The TV may be used as an alternative to the built-in screen and speaker, or you can use both at the same time.
  • Page 48 Connecting Additional Cameras You can connect up to two additional cameras such as a PTZ camera, either as an alternative or as an addition to the built-in camera. You can use the A/V connections, the camera port, or the data ports on the back of the videophone, depending on what equipment you are connecting.

  • Page 49: Switching Between Video Sources

    Press a number key, 1, 2 or 3 depending on the video source you wish to view. Note: 1 is the Internal Camera, 2 is the phono connector (Video In) and the MINIDIN 8 camera port is your number 3 video source. Contact Black Box for more information. Setting Camera Video Presets Up to 9 camera presets can be configured in the videophone.
  • Page 50 You can also set presets for remote cameras if you have a supervisor PIN for the remote videophone that the camera(s) are connected to. In a similar manner, users of a remote unit can set and/or amend the video presets of your local videophone, provided you set up a Supervisor PIN and let them have the number.
  • Page 51 Connecting Other Equipment When you are satisfied with the view for this preset, press the round arrow center button key twice followed by a number key (between 1 and 9) to save your preset. Note: You can use the exit key to go back and readjust the video preset if required.
  • Page 52 Setting the Default Preset If you have more than one camera, choose which of these presets is the Default Preset.The Default Preset is the view that is displayed at the beginning of each call. To set the Default Preset: menu button, then press the number 3 key to display the Camera Press the Video Setup menu.
  • Page 53 Connecting Other Equipment Allowing Remote Control of Video Cameras The Remote Access feature allows others to remotely control your camera video sources. Remote Access ON enables remote parties to change camera sources, and pan, tilt, and zoom your camera. Remote Access OFF prevents remote parties from changing the current video setup.

  • Page 54: Additional Information

    When the clip has finished: Press Stop on the VCR. Additional Information Information about connecting peripheral equipment can be obtained from Black Box technical support. Contact your Black Box for more information on compatible or approved equipment that can be used with your videophone...

  • Page 55: Advanced Options

    Advanced Options CHAPTER 7 This chapter covers options that are changed infrequently: • User IDs and PIN numbers for security. These are set in the User Options menu. • Data options. This enables three auxilary data ports to be configured for sending data.
  • Page 56 Setting up a Supervisor PIN The Supervisor PIN option prevents unauthorised users from remotely changing the video presets on the unit using a confidential PIN number. The Supervisor Mode field in the User Options menu allows you to turn the Supervisor PIN ON or OFF.
  • Page 57 Advanced Options Use the number keys to select an option in the list. Enter your user ID using the number keys on the key pad. Press a number repeatedly to scroll through the letters it represents. When the correct letter is displayed, press the Right arrow key to move to the next space and be able to enter another letter.
  • Page 58 Using the Supervisor PIN Mode During a Call You can change Far End preset if the following are true: • The unit being called has Supervisor Mode turned ON. • The unit being called has Remote Access turned ON. • The correct Supervisor PIN is entered. To set up video presets on a remote videophone: menu button, then press the start button twice.
  • Page 59 Advanced Options Using the Data Ports The videophone unit is equipped with three auxilary data ports labeled Port 1 , Port 2 and Port 3. The data ports are configured in the Data Options menu. The data ports can be used for data transmissions in a variety of applications ranging from pan/tilt/zoom (PTZ) cameras, PC-to-PC data transfer, external third party peripheral control, or for telemetry data transmission, during a video call.
  • Page 60 Use the number keys to select an option in the list. Data Port 1 Use the Right and Left arrow keys to display the correct option for the port: Select EXT CAM1 for an RS-232 connection to an external pan/tilt/zoom camera. Press the ENTER key to make this selection.
  • Page 61 Advanced Options Data Port 2 This item sets the mode for Data Port 2 (Camera). The options available are the same as on Data Port 1, but the options available at any one time are dictated by the option selected on Date Port 1. Baud Rate This item sets the Baud Rate for Data Port 2.

  • Page 63: Information And Diagnostics

    User Guide, for the relevant Customer Service information for your location. • The software version of your videophone. You will need to quote the software version if you contact Black Box Technical Support. • The serial number of your videophone. You will need to quote the serial number if you contact Black Box .

  • Page 64: Diagnostic Information

    Diagnostic Information The diagnostics screen shows information about the last call and provides current network statistics. This information may be useful when evaluating call times or network conditions. To display the Last Call Report: menu button, then press the number 9 key to display the Press the Diagnostics menu.
  • Page 65 Information and Diagnostics To display the Network Statistics screen: From the Diagnostics menu, press the number 2 key to access Network Statistics. The following fields are displayed: Total Packets An accumulated count of all network packets. IP Packets An accumulated count of IP packets. Other Packets An accumulated count of other protocol packets, i.e.

  • Page 67: Troubleshooting

    • If your problem is still not resolved, contact Black Box Technical Support. Refer to the Product Support page at the front of this User Guide. General Maintenance...

  • Page 68: Troubleshooting Tips

    1720, 5000-5010. Set the UDP port address to 5000. Unable to go to Supervisor PIN was not Contact Black Box Technical video. provided. Support for advice. After connecting The Remote Access...

  • Page 69: Technical Data

    Technical Data CHAPTER 10 This chapter contains the technical specification and the regulatory and safety information for the mm146 and mm156 videophones. ITU Recommendations Supported ITU-T H.324, H.323 Video H.263, H.261 Audio G.723, G.711, G,722 Control Protocol H.245 Video Resolution...
  • Page 70 Audio and Video Inputs Audio Input 1 Line in RCA Phono Video Input 1 Composite RCA Phono, PAL or NTSC Peripheral camera port MiniDin-8 Audio and Video Outputs Audio Output 1 Line out RCA Phono Video Output 1 Composite RCA Phono PAL or NTSC Internal Camera Image sensor...
  • Page 71 Technical Data Security Features Secure PIN access to video and speech calls Secure PIN access to configuration GUI/ Software Features Intuitive Graphical User Interface Using key pad for set up and dialing Downloadable Phone Book From Master Phone Speed-Dial Phone Book 50 Entries Remote Camera Control (External PTZ)
  • Page 72 Physical Dimensions 7” H x 8.25” W x 9.85” D, (180mm H x 210mm W x 250mm D) Weight 1.2 kg Environmental Operating Temperature 0º to 40º C Non-operating Temperature -40º to 70º C Humidity 5% to 95% Packing Individual Corrugated Carton 19.5”...

  • Page 73: Regulatory Notices

    Power Supply Requirements The mm146 and mm156 videophone models require a 12v dc supply capable of delivering up to 2A. Any power supply used with the videophone must meet the requirements of safety standard IEC / EN 60 950 or UL equivalent. The unit is not designed for outdoor use or installation and must be protected from water / rain etc.

  • Page 74: Regulatory Safety Statements

    Regulatory Safety Statements As required by International and European safety standards IEC and EN 60 950, the various connections to / from the mm146 meet the following safety definitions: Connection Definition Notes Power supply Hazardous Should the power supply plug or...
  • Page 75 Technical Data Notes: 1. The table on the previous page provides regulatory safety information. It is not intended to explain how to set up and use the product. Before making any connection to the product please ensure that you have read and understood the contents of this User Guide.
  • Page 76 If trouble is experienced with this equipment and for repair or warranty information please contact Black Box Customer Services. Refer to the Product Support page at the front of this User Guide. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 77: Basic Operation

    User Guide. Basic Operation mm146 and mm156 models allow for up to 384kbps of IP based video over 10 or 100 Mbps UTP Ethernet connections. This allows the use of existing networks and Internet connections to supply high quality video transmission without the long distance expense of a regular ISDN call.

  • Page 78: Internet Connectivity

    Internet Connectivity The mm146/mm156 supports a variety of diferent network topologies, depending on your requirements or installed infrastructure. Use the flowchart below to decide the best configuration for your network. Step 1 - Configuration flow chart Can you get Internet...
  • Page 79 Example 2 - configure your IP videophone for use on a private network IP Address 192.168.2.1 IP Address 192.168.1.1 Subnet Mask 255.255.255.0 Subnet Mask 255.255.255.0 Default Gateway 192.168.2.254 Default Gateway 192.168.1.254 Router Router 192.168.1.254 192.168.2.254 VPN/ Leased Line Hub / Switch Hub / Switch Firewall Firewall...
  • Page 80 Example 3 - configure your IP Videophone for use over the Internet IP Address 192.168.1.1 IP Address 192.168.2.1 Subnet Mask 255.255.255.0 Subnet Mask 255.255.255.0 Default Gateway 192.168.1.254 Default Gateway 192.168.2.254 Port Forwarding entry UDP port 5000 Port Forwarding entry UDP port 5000 Translate Translate...
  • Page 81 Example 4 - Calls between mm146/156 and H.323 equipment over the Internet. IP Address 192.168.1.1 IP Address 192.168.2.1 Subnet Mask 255.255.255.0 Subnet Mask 255.255.255.0 Default Gateway 192.168.1.254 Default Gateway 192.168.2.254 Static NAT entry Static NAT entry Translate Translate 99.88.77.66 to 66.77.88.99 to...
  • Page 82 Example 5 - Interfacing with H.320 and H.323 equipment. IP Address 192.168.1.1 IP Address 192.168.2.1 Subnet Mask 255.255.255.0 Subnet Mask 255.255.255.0 Default Gateway 192.168.1.254 Default Gateway 192.168.2.254 Static NAT entry Static NAT entry Translate Translate 99.88.77.66 to 66.77.88.99 to 192.168.2.1 192.168.1.1 Translate Translate...
  • Page 83 Index DHCP Diagnostic information Dialed calls list A/V cables Asymmetrical mode Entering letters Audio Entering numbers Audio options menu 47,58 Ext Cam Auto answer External connectors Auto dialer Auto select for audio Aux ports 47,50 Far end control Firewall 4, 22, 63 Bandwidth Focusing the camera Baud rate...
  • Page 84 Information screen Remote camera access 18, 29 Intercom answer Remote control of cameras Intercom dial Requirements Appendix A Internet connectivity Resolution 30,75 IP adddress Screen size Lighting Security PIN Selecting menu options Self view Making a call Setting default preset 28,30 manual dialing Setting the user mode...
  • Page 85 4,18,21,64,78 UDP port Unpacking the videophone Updating slave units User ID User options 51,53,55 User options menu 10, 25 Video mode Video presets setting up viewing Volume Volume buttons...

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