Telephone & Technical Support - Vizio SV320XVT User Manual

General TV Problems
Tips for Letterbox Content
Users.
Media Viewer
Problems
USB device is not recognized.
Image or sound is interrupted
or distorted.
Slideshow doesn't start.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO's commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Please have your VIZIO model number, serial number, and date of purchase available before you call.
Version 12/1/2009
followed by Composite.
!
Due to variances in broadcast practices, it is possible some image distortions
can occur.
!
Some Letterboxed (or "Widescreen") versions of DVD movies are formatted for
standard 4:3 Televisions. Your HDTV has the ability to expand this content so
the entire screen is filled at the expense of image accuracy. To use this
function, press ZOOM on the remote control to cycle among the options.
!
Make sure the device is correctly inserted.
!
Make sure the device is FAT or FAT32
!
Make sure it contains the supported files.
!
Make sure the device is correctly inserted.
!
Make sure that the file complies with the supported format, bit rate and/or
profile. Also check the file for damage.
!
Some files that comply with the supported format may not play back or display
properly.
!
Make sure the viewer isn't in pause, rotation, or zoom mode.
Email: techsupport@vizio.com
(877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: 949-585-9514
Web: www.vizio.com
www.VIZIO.com
VIZIO SV320XVT & SV370XVT User Manual
Solution
Solution
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