Samsung NE63 811 Series User Manual page 50

Troubleshooting
Problem Possible cause
Areas of Mineral deposits from
discoloration with water and food have been
metallic sheen. left on the surface of the
cooktop.
"Cracking" or This is the sound of the
"popping" sound. metal heating and cooling
during both the cooking
and self-cleaning functions.
50 English
NE63T811_AA_DG68-01212A-00_EN.indd 50
OVEN
Solution
• Remove using a
Problem
ceramic-glass cooktop
The oven will
cleaning cream.
not turn on.
• Use cookware with
clean, dry bottoms.
Clean the cooktop with
a ceramic cleaning
agent regularly every
week.
This is normal operation,
and not a system failure.
Use the range as usual.
The oven light
will not turn
on.
Possible cause
The range is not completely Make sure the electrical
plugged into the electrical plug is inserted into a live,
outlet. properly grounded outlet.
A fuse in your home may be Replace the fuse or reset the
blown or a circuit breaker circuit breaker.
may have tripped.
The oven controls have been See the chapter on operating
set improperly. the oven starting on page 28.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The light bulb is loose or Tighten or replace the bulb.
defective.
The switch operating the light Call for service.
is broken.
Solution
2020-03-24 7:09:54