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SECTION 3
CARE OF YOUR SOFTENER
3D.
HELPFUL
HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener
fails
tO
work, make the following
easy checks.
Often,
you will find what's
wrong
yourself and you won't have to call and wait for service. If, after making
the checks, your softener
still does
not work right, call your Sears Service Department,
or call toll free, number
1-800-426-9345
for telephone
assistance.
NOTE:
Also read ERROR CODE, page 10. If an error code is trot dispIayed, press and bold the SELECT button until
(example: 000- -) shows in the display. Then, press SELECT again and bold until an SR code appears. It
must show SR21. If any other SR number shows, the softener computer is working on incorrect input and
would probably be the cause of the problem. To set SR21, press either the UP {_)r DOWN {_utton. Then
press select to return a flashing 12:00 AM display, and reset the timer, page 6.
PROBLEM
NO SOFT WATER
WATER HARD SOMETIMES
CAUSE
No salt (or salt bridged) in the storage tank
Transfomer unplugged at the wall outlet, or
3ower cable leads loose, fuse blown, circuit
breaker popped, or circuit switched off.
Manual bypass valve(s) in bypass position
Dirty, plugged or damaged nozzle & venturi
Valve drain hose plugged
Hardness number setting too low
Using hot water when softener is regenerating
Increase in the grains of hardness in your
water supply
CORRECTION
Refill with salt, or break the salt bridge (page
14). Press ON/OFF-HOLD
(RECHARGE
NOW) button and hold for 3 seconds to start
a regeneration (see page 10).
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display
and read
PROGRAM
MEMORY, page 10.
Look at FIG. 12 on page 18. Move the stem
in a single valve to service. In a 3-valve
bypass, open the inlet and outlet valves, and
be sure to fully close the bypass valve.
Take apart and clean or replace damaged
parts (see page 15).
The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Press and release the SELECT button until
HARDNESS shows in the display. Read the
hardness number in the display and be sure
the same grains per gallon number is shown
on your water analysis report. See page 7 to
reset.
Press and release
the SELECT
button until the present time shows in the
display.
Avoid using
hot water during
this time
because the water heater refills with hard
water (see Automatic Bypass, page 13).
Ask your Sears retail or catalog store for a
new water analysis.
Then make a new
hardness number setting (page 7).
17
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