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PROBLEM
REFRIGERATOR DOES
NOT OPERATE
MOTOR OPERATES FOR
LONG PERIODS
MOTOR STARTS AND
STOPS FREQUENTLY
VIBRATION OR RATTLING
OPERATING SOUNDS
OUTSIDE OF THE
REFRIGERATOR FEELS
WARM
FRESH FOOD OR
FREEZER COMPARTMENT
TEMPERATURE TOO WARM
QUESTIONS?
USE THIS PROBLEM SOLVER
POSSIBLE CAUSE
• May be in defrost cycle when motor does not operate for about 30 minutes.
• Temperature control in "OFF" position.
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
• If plug is secure and the refrigerator still fails to operate, plug a lamp or a small
appliance into the same outlet to determine if there is a tripped circuit breaker
or burned fuse.
• Modern refrigerators with more storage space and a larger freezer compartment
require more operating time.
• Normal when refrigerator is first delivered to your home—usually requires 24
hours to completely cool down.
• Large amounts of food placed in refrigerator to be cooled or frozen.
• Hot weather—frequent door openings.
• Door left open.
• Temperature control is set too cold.
• Temperature control starts and stops motor to maintain even temperatures.
• If refrigerator vibrates, more than likely it is not resting solidly on the floor.
The front leveling legs need adjusting, or floor is weak or uneven. Refer to
Leveling Legs in the Preparation section of this guide.
• The high speed compressor motor required to maintain near zero temperatures in
the freezer compartment may produce higher sound levels than your old refrigerator.
• If the refrigerator touches a wall, there may be noise from vibration.
• Normal fan air flow—a fan blows cold air through the refrigerator and
freezer compartments.
• These NORMAL sounds will also be heard from time to time:
• Defrost timer switch clicks at defrost.
• Defrost water dripping.
• Temperature control clicks on or off.
• Refrigerant boiling or gurgling.
• Cracking or popping of cooling coils caused by expansion and contraction
during defrost and refrigeration following defrost.
• This is normal. The heat prevents moisture from forming on the outside surface
and does not affect the inside temperature.
• Temperature control not set cold enough.
• Warm weather—frequent door openings.
• Door left open for too long a time.
• Package holding door open or blocking air duct in freezer compartment.
• Air discharge outlets obstructed by large items.
(continued next page)
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