Faqs; How Do I Restore Factory Settings?; What Should I Do If The Internet Speed Is Slow?; Why Can't I Access The Router's Web-Based Management Page? - Huawei B818-263 Quick Start Manual

FAQs

How do I restore factory settings?

When the router is turned on, press the Reset button for approximately 3 seconds using a pointed object
until the power indicator turns off. Restoring factory settings will restore the settings to the default. You
can reconfigure them after the router is restored.
What should I do if I forgot the Wi-Fi password or the login password for the web-
based management page?
Restore the router to its factory settings and then use the default Wi-Fi password and login password to
try again.
What should I do if the MODE indicator is red or an Internet connection cannot be
established?
1 Check if the SIM card is inserted. Refer to the Setup section for the right size of SIM card and the right
way to insert it into the slot.
2 If the issue persists, restore the router to factory settings and try again.
3 Contact your carrier to check if your SIM card is out of service. If it's a new card, check if it has been
activated.

What should I do if the Internet speed is slow?

1 Check the signal indicators on the router. If it shows weak signal, adjust the router's direction or move
it close to a window to improve signal reception.
2 If your device is connected to the router over Wi-Fi, adjust your device's position to receive better
signal.
3 Switch to Wi-Fi 5 GHz if it is supported by your device.
4 Restart the router and your device, and try again.
5 Check if you have reached your data traffic limit for the month. If so, your carrier may limit your
Internet speed.
How can I connect to the router using WPS (Wi-Fi Protected Setup)?
To connect a WPS-enabled device to your router using the Hi/WPS button:
1 Press and hold the Hi/WPS button on the router for at least 1 second and then release, the Wi-Fi
indicator starts to blink.
2 Enable WPS on your device within 2 minutes to connect to the router's Wi-Fi network.

Why can't I access the router's web-based management page?

1 Ensure that your computer is connected to the router through an Ethernet cable or Wi-Fi.
2 Ensure that your computer is set to obtain an IP address and DNS server address automatically.
3 Restart your browser, or try using another browser.
4 If the problem persists, restore the router to its factory settings.
Why is the content displayed on the web-based management page not up to date?
Depending on your browser's cache, the content for your device on the web-based management page
may not be up to date. Manually clear your browser's cache (for example, open your browser and
choose Internet Options > General > Browsing history > Delete.) and re-launch the web-based
management page.
Does my router support 5 GHz Wi-Fi? How do I connect to its 5 GHz Wi-Fi?
1 Yes. Your router supports 5 GHz Wi-Fi, which is faster and less sensitive to interference. However, it
does not penetrate walls as well as 2.4 GHz Wi-Fi and can only be used on devices that support 5
GHz Wi-Fi.
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