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USER MANUAL
SM-A013F
SM-A013F/DS
SM-A013G
SM-A013G/DS
SM-M013F
SM-M013F/DS
English. 06/2020. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-A013F

  • Page 1 USER MANUAL SM-A013F SM-A013F/DS SM-A013G SM-A013G/DS SM-M013F SM-M013F/DS English. 06/2020. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Battery Internet SIM or USIM card (nano-SIM card) Camera Memory card (microSD card) Gallery Turning the device on and off Calendar Initial setup Samsung Max Samsung account Radio Understanding the screen Clock Notification panel Calculator Entering text Sharing content Google apps...
  • Page 3 Table of Contents Settings Appendix Introduction Troubleshooting Connections Wi-Fi Bluetooth Data saver Mobile Hotspot and Tethering SIM card manager (dual SIM models) More connection settings Sounds and vibration Apps and notifications Display Screensaver Lock screen and security Smart Lock Privacy Location Accounts Google...
  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.
  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Front camera SIM card / Memory card tray Volume key Power key Touchscreen Multipurpose jack GPS antenna Rear camera Flash Main antenna Earphone jack Speaker Microphone...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 12 Basics Hard keys Volume key Power key Function • Press and hold to turn the device on or off. Power key • Press to turn on or lock the screen. • Press to adjust the device volume. Volume key Soft buttons Recents button Back button Home button...
  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics ► Dual SIM models: Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 17: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 18 To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards.
  • Page 19 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 20: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Turning the device on Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 21: Initial Setup

    Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, launch the Settings app and tap Accounts → Accounts → Samsung account → Help. Alternatively, visit account.samsung.com.
  • Page 22 Basics Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. You can also sign in using your Google account. Launch the Settings app and tap Accounts → Accounts → Add account → Samsung account.
  • Page 23: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 24 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen.
  • Page 25 Basics Setting the navigation bar Change the order of the buttons on the navigation bar. Launch the Settings app and tap Display → Navigation bar → Button layout, and then select an option. Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
  • Page 26 Basics Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen...
  • Page 27 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 28 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 29 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 30 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key to turn on the screen.
  • Page 31 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 32: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 33 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Access additional options. Preferred SIM card for each option. Tap to access the SIM card manager. Adjust the brightness of the display.
  • Page 34: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 35 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. Some features may not be available depending on the region or service provider. •...
  • Page 36: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 37 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps and notifications →...
  • Page 38: Phone

    Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
  • Page 39 Apps and features Making calls from call logs or contacts list Swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap System → Gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 40 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
  • Page 41 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 42: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 43 Apps and features Importing contacts Add contacts by importing them from other storages to your device. Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import. Select a storage location to import contacts from. Select a storage location to save contacts to. Tick VCF files or contacts to import and tap Done.
  • Page 44 Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options.
  • Page 45 Apps and features Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app, tap → Labels, select a group, and then tap → Send message. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
  • Page 46: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 47 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app. On the messages list, select a contact or a phone number. •...
  • Page 48 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Deleting messages Launch the Messages app. On the messages list, select a contact or a phone number.
  • Page 49: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. Bookmark the current webpage.
  • Page 50: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 51 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera. •...
  • Page 52 Apps and features Options for current shooting mode On the preview screen, use the following options. Options for current shooting mode The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 53 Apps and features Changing shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
  • Page 54 Apps and features Applying filter effects You can select a filter effect before taking a photo. On the preview screen, tap Select a filter effect and take a photo. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily.
  • Page 55 Apps and features Useful features • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Pictures as previewed: Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them. •...
  • Page 56: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album. Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Modify the image. Share the image with others.
  • Page 57 Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. to play the video. Access additional options. Skip to the previous video. Rotate the screen. Tap and hold to rewind.
  • Page 58: Calendar

    Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
  • Page 59 Apps and features Enter event details. Enter a title. Set the duration. Enter the location. Select a calendar to save the event to. Set an alarm. Add a note. Add more details. Tap Save to save the event. Syncing events with your accounts Launch the Settings app, tap Accounts →...
  • Page 60: Samsung Max

    • Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions. Launch the Samsung Max app. Select apps that are allowed to use the mobile data connection in the background.
  • Page 61: Radio

    Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. • This app may not be available depending on the region or service provider. • The FM radio scans and saves available stations automatically when running for the first time.
  • Page 62: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.
  • Page 63: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume. • To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.
  • Page 64: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as Bluetooth and message.
  • Page 65 Apps and features Assistant Make quick phone calls, set reminders, and receive updates on the latest news with your voice or text. Maps Go Find your location on the map, search the world map, and view location information for various places around you. Chrome Search for information and browse webpages.
  • Page 66: Connections

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 67: Wi-Fi

    Settings • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
  • Page 68 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 69: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 70 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 71: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 72: Sim Card Manager (Dual Sim Models)

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 73: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
  • Page 74: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the sharing options panel, tap the printer plug-in you have installed, and then follow the on-screen instructions to complete the printing. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device.
  • Page 75: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Dark mode: Activate or deactivate dark mode. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to save power by adjusting the brightness of the display automatically.
  • Page 76: Lock Screen And Security

    Settings Lock screen and security Options Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them.
  • Page 77: Smart Lock

    • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Advanced: Configure advanced settings for privacy.
  • Page 78: Location

    Samsung account or Google account. On the Settings screen, tap Accounts. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup: Keep your personal information, app data, and settings safe on your device.
  • Page 79: Digital Wellbeing & Parental Controls

    Settings Digital Wellbeing & parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing &...
  • Page 80: Smart Manager

    Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital Wellbeing & parental controls → Dashboard. Tap next the app you want and set the time.
  • Page 81 The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, tap User data and select a category.
  • Page 82: Accessibility

    • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. • Accessibility shortcut: Set the device to activate Voice Assistant or Samsung universal switch when you press and hold the Volume Up key and the Volume Down key...
  • Page 83: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. System Options Customise your device’s system settings or reset the device. On the Settings screen, tap System. •...
  • Page 84: Adding Device Languages

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap System → Language and input → Language → Add language. Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.
  • Page 85 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 86 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 87 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 88 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 89 → Reset settings to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 90 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 91 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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