Troubleshooting - Majestic fireplaces DVHVAC36 Homeowner's Installation And Operating Manual

Rear direct vent
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DVHVAC36
Troubleshooting the Gas Control System
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the "ON" position.
SYMPTOM
1. Spark ignitor will not light
2. Pilot will not stay lit after
carefully following lighting
instructions.
3. Pilot burning, no gas to
main burner, Valve knob
"ON", thermostat "ON"
4. Frequent pilot outage
problem.
24
SIT NOVA 825 Millivolt Valve
POSSIBLE CAUSES
A. Defective or misaligned
electrode at pilot.
B. Defective ignitor (Push Button)
A. Defective pilot generator
(thermocouple)
B. Defective automatic valve
A. Thermostat or wires defective
B. Thermopile may not be
generating sufficient
millivoltage.
C. Plugged burner orifice.
D. Defective automatic valve
operator.
E. Transformer defective.
F. Power Not ON.
G. heat demand satisfied.
A. Pilot flame may be too low
or blowing (high) causing the
pilot safety to drop out.
B. Possible blockage of the vent
terminal.
CORRECTIVE ACTION
Using a match, light pilot. If pilot lights, turn off
pilot and push the red button again. If pilot will not
light - check gap at electrode and pilot-should be
1/8" to have a strong spark.
Push Piezo Ignitor Button. Check for spark at
electrode and pilot. If no spark to pilot, and elec
trode wire is properly connected, replace ignitor.
Check pilot flame. Must impinge on thermo-
couple/thermopile. Note: this pilot burner assem
bly utilizes both-a thermocouple and a thermopile.
The thermocouple operates the main valve
operation (On and Off). Clean and or adjust pilot for
maximum flame impingement on thermopile and
thermocouple.
Turn valve knob to "Pilot". Maintain flow to pilot;
millivolt meter should read greater than 10 mV. If
the reading is okay and the pilot does not stay on,
replace the gas valve. Note: An interrupter block
(not supplied) must be used to conduct this test.
Check wall switch and wires for proper connections.
1. Be sure wire connections from thermopile at
gas valve terminals are tight and thermopile is
fully inserted into pilot bracket.
2. One of the wall switch wires may be grounded.
Remove wall switch wires from valve terminals if
pilot now stays lit, trace wall switch wiring for
ground. May be grounded to fireplace or gas
supply.
3. Check thermopile with millivolt meter. Take
reading at thermopile terminals of gas valve.
Should read 325 millivolts while holding valve
knob depressed in pilot position and wall switch
"Off". Replace faulty thermopile if reading is below
specified minimum.
Check burner orifices for debris and remove.
Turn valve knob to "On", place wall switch to "On"
millivolt meter should read greater than 100 mV. If
the reading is okay and the burner does not come
on, replace the gas valve.
Clean and/or adjust pilot flame for maximum flame
impingement on thermopile and thermocouple.
Check the vent terminal for blockage
10001195

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