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Verizon One User Manual

Verizon 5.2 cordless handset user guide
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© 2006 Verizon

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Summary of Contents for Verizon Verizon One

  • Page 1 Verizon One User Guide © 2006 Verizon...

  • Page 2: Table Of Contents

    6.1 Checking Kit Contents © 2006 Verizon Verizon One User Guide 7. Installing the Verizon One Base Unit 18 7.1 Choosing a Location to Install Verizon One 7.2 Installing the Base Unit on a Desktop or Flat Surface 7.3 Wall Mounting on a Hollow Drywall Surface (Optional) 8.
  • Page 3 12.6 Incoming Call Screen 12.7 Call Waiting Screen © 2006 Verizon Verizon One User Guide 13. Using the Verizon One Handset Menu 13.1 Incoming Calls Log 13.1.1 Place a Call 13.1.2 Save a Record to your Phonebook 13.1.3 Erase Call from the Incoming Calls Log 13.2...
  • Page 4 15.5 Out-of-Range Detection 16. Headset Support 17. Verizon One Base Unit Controls 17.1 Base Speakerphone Control Buttons 17.2 Base Activity LED 18. Verizon One Base Unit Operations 67 18.1 Base, Stylus and Touch-Screen © 2006 Verizon Verizon One User Guide 18.2 Making and Ending Calls...
  • Page 5 19.5.3.2 Delete a Person 19.5.3.3 Add a Business Contact 19.5.3.4 Add a Group 19.6 Calendar 19.6.1 Access Your Calendar 19.6.2 View Your Calendar © 2006 Verizon Verizon One User Guide 19.6.3 Appointments 19.6.3.1 Add an Appointment 19.6.3.2 Edit an Appointment 19.6.3.3 Delete an Event...
  • Page 6 19.13.1.5 Sports News 19.13.1.6 Scores 19.13.1.7 Entertainment 19.13.1.8 Lottery 19.13.1.8.1 View Game 19.13.1.8.2 Change Location 19.13.1.9 Stocks 19.13.1.10 SuperPages © 2006 Verizon Verizon One User Guide 19.13.1.11 Restaurants 19.13.1.11.1 Lookup Restaurants 19.13.1.11.2 Change Cuisine 19.13.1.11.3 Change Location 19.13.1.11.4 Restaurants Near Me 19.13.1.12 Horoscopes...
  • Page 7 20. Home Networking 20.1 What is Home Networking 20.2 Important Information About Your Verizon One Home Network 20.3 Installing Your Verizon One Home Network 20.3.1 Home Networking System Requirements 20.3.2 LED Indicators 20.3.3 Interface Descriptions 20.3.4 Installing a Wired Network 20.3.5 Installing a Wireless Network...
  • Page 8 Technical Support 21.1 Getting Help 21.1.1 Touch-Screen Help 21.1.2 Help with Your DSL Service 21.1.3 Helpful Web Sites 21.1.4 Important Troubleshooting Tips 21.1.5 Contact Us 21.1.6 Automatic Software Updates 21.1.7 Verizon One Customer Notifications © 2006 Verizon Verizon One User Guide...

  • Page 9: Product Description

    1. Product Description 1.1 Installation Requirements To install Verizon One, you will need the following: A Network Interface Card (NIC) installed in your PC, or an IEEE 802.11b/g adapter. NOTE: Please wait until you have received notification from Verizon One...
  • Page 10 User Guide whichever network setting you use. You can access the settings in the advanced properties of the wireless network adapter. Verizon One can function in two modes: The first mode, called the Standalone Mode, occurs when Verizon One IS NOT CONNECTED to active DSL service.

  • Page 11: Conventions Used In This Document

    2. Conventions Used in This Document • LCD Screens: The screens displayed in this document are meant to provide a visual representation of Verizon One’s Handset and Base functionality. The actual data displayed in your LCD screens may differ slightly from the data displayed in the screens of this document.

  • Page 12: Safety Instructions

    • Avoid using during a lightning storm. • Do not use while wet or while standing in water. Do not place Verizon One near water, such as near a sink or bath tub. • Unplug Verizon One from the wall outlet and telephone jack before cleaning.

  • Page 13: Regulatory Information

    • Increase the separation between the Product and receiver. • Connect the Product into an outlet on a circuit different from that to which the receiver is connected. • Consult Verizon Online or an experienced radio/TV technician for help.

  • Page 14: Getting To Know Verizon One

    5. Getting To Know Verizon One 5.1 Base Unit Features The following features are provided in the Verizon One Base Unit. An in-depth description of functions will be discussed later in this document: • Symmetrical 5.8 GHz DSS cordless telephone technology with built-in 5.8 GHz Antennae •...

  • Page 15: Touch-Screen Features

    5. Getting To Know Verizon One 5.2 Cordless Handset Features (cont’d) • Message Waiting/Ringing LED indicator—provides indication of incoming calls and/or message waiting • Caller ID***, Call Waiting**** and Call Waiting with Caller Line ID • Incoming Calls with the last 40 Caller ID records •...
  • Page 16 Verizon One User Guide *iobi Home provided by Verizon Long Distance (“Verizon”) and subject to terms and conditions. *iobi Home is not currently compatible with Macintosh® computers. Verizon is not responsible for messages that are lost or delayed due to transmission via the Internet.

  • Page 17: Verizon One Set-Up

    RJ-11 Gray Phone Cord RJ-45 Yellow Ethernet Cable DSL Installation CD Verizon One will instruct you when to insert into your computer. DSL Filter Kit The DSL Installation CD will instruct you on where and how to install filters. Filter Kit only included for new DSL subscribers.

  • Page 18: Installing The Verizon One Base Unit

    7.2 Installing the Base Unit on a Desktop or Flat Surface Step 1 Attach the Verizon One Base Unit to the Swivel Support Stand (Figure 1). Snap the Verizon One Base Unit Swivel Support Stand onto the back of the Base Unit.

  • Page 19: Wall Mounting On A Hollow Drywall Surface (Optional)

    7. Installing the Verizon One Base Unit 7.2 Installing the Base Unit on a Desktop or Flat Surface (cont’d) Step 3 Follow the Instructions on the Verizon One Display (Figure 3). The Verizon One display will walk you through the necessary steps to complete...
  • Page 20 7. Installing the Verizon One Base Unit 7.3 Wall Mounting on a Hollow Drywall Surface (Optional) (cont’d) 6. Connect the DC 12V power supply cord to the power connector marked 12V DC on the rear panel of the Verizon One Base Unit. Plug the...

  • Page 21: Handset Battery

    Replace the battery cover by sliding the cover upward until it snaps into place on the Handset. Note: Prior to using your Verizon One Handset for the first time, the Handset battery must be fully charged. See Section 8.2 Parking or Charging the...

  • Page 22: Parking Or Charging The Handset (Battery)

    8. Handset Battery 8.2 Parking or Charging the Handset (Battery) Prior to using your Verizon One Handset for the first time, the Handset Battery must be fully charged. To charge the Handset, place the Handset into the cradle with the keypad face down so that the contacts on the Handset touch the contacts on the Base Unit.

  • Page 23: Battery Charge Indication

    Handset will emit an error tone and all keypad functions will be disabled (in the event that the battery is too low to initiate a telephone © 2006 Verizon Verizon One User Guide call). The battery low icon will continue to flash until the battery is recharged or...
  • Page 24 Base and in an idle state, the screen will display the “Charging complete” message for 3 seconds or until you press any key. It will then revert to the normal Standby screen. © 2006 Verizon Verizon One User Guide...

  • Page 25: Turning On The Handset

    Handset will be functional. Pressing any key will illuminate the display. The Handset must be registered to the Base Unit before it is operational. © 2006 Verizon Verizon One User Guide 8.5 Using the Handset Belt Clip If you want to use the belt clip provided...

  • Page 26: Registering The Handset To The Base Unit

    DSL/ Phone port on the back of the Base Unit. Each Verizon One phone comes with one (1) cordless handset. Up to four additional handsets may be purchased separately and registered to the Verizon One base station to create a phone system with fi...
  • Page 27 These buttons are used to select soft key functions only. For example, if you want to select Phonebook, press To select Menu, press . To scroll up or down, use the round navigation button © 2006 Verizon Verizon One User Guide...

  • Page 28: Verizon One Handset Controls

    10. Verizon One Handset Controls 10.1 Handset Control Buttons The following control buttons are provided on the Verizon One Handset: Note: “Off-Hook” refers to the condition when either the Base Unit or Handset is active in requesting a dial tone or is engaged in a call.
  • Page 29 10. Verizon One Handset Controls 10.1 Handset Control Buttons (cont’d) Button Function Hold When pressed once, this button will place the call on Hold. Press <Hold> again to release the call from hold status. Intercom When <Intercom> is pressed on the Handset, it becomes a paging device to locate the Base Unit and/or to establish an intercom call between the Handset and Base Unit.
  • Page 30 10. Verizon One Handset Controls 10.1 Handset Control Buttons (cont’d) Button Function Pressing this button will allow you to: -Access the Handset’s Main Menu screen -Delete/Backspace characters -View the settings of an option once it is selected Pressing this button enables you to:...

  • Page 31: Handset Activity Led

    10. Verizon One Handset Controls 10.2 Handset Activity LED The Handset includes an Activity LED, also referred to as the “Voice Message Waiting LED,” which performs the following functions: • Incoming Ring: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern.

  • Page 32: Backlighting

    10. Verizon One Handset Controls 10.3 Backlighting Backlighting refers to the condition when the LCD screen or the buttons on the Handset or the Base light indicate any of the following conditions: • Incoming Calls • Pressing Keys • Paging and/or Intercom functions ©...

  • Page 33: Verizon One Handset Screens

    • Battery Level Meter Note: At a high or full charge, the battery level meter will not be displayed • Handset Name (“Verizon One” is the Handset’s default name) • Number of New Calls and Messages • Message Waiting Indicator...

  • Page 34: New Calls

    11. Verizon One Handset Screens 11.3 New Calls When there are new calls in the Incoming Call Log, no messages waiting, and the line is not in use, the Handset will display the following screen: © 2006 Verizon Verizon One User Guide 11.4 Ringer Off...

  • Page 35: New Calls, Messages Waiting, Line In Use

    11. Verizon One Handset Screens 11.6 New Calls, Messages Waiting, Line in Use When there are new calls in the Incoming Call Log, there are messages waiting, and the line is in use, the Handset will display the following screens, alternately: ©...

  • Page 36: Dialing Functions

    Pressed numbers will be dialed out immediately. The following “Talk” screen will be displayed for 5 seconds: © 2006 Verizon Verizon One User Guide After 5 seconds, the following Talk screen will display the caller’s name, the phone number, the Talk time in minutes and seconds, and the Volume level.

  • Page 37: Preview Or On-Hook Dialing

    • Press <TALK> after you have correctly entered the number. You will hear a dial tone, the number will be dialed and the following Talk screen will be displayed: © 2006 Verizon Verizon One User Guide • Select [Clear] to delete the last input number(s).

  • Page 38: Off-Hook & On-Hook Dialing Alternatives

    Incoming Call Log (See Section 12.2), your Phonebook (See Section 14.5), and from the Base Unit (See Section 18.2). © 2006 Verizon Verizon One User Guide 12.4 Placing a Handset Call On Hold While on a call, press <Hold> to place the call On Hold.

  • Page 39: Redial

    Phonebook will be displayed instead of the number. You may select one of the following options once the arrow is at the desired number: © 2006 Verizon Verizon One User Guide 1. Select the number you wish to dial using <Up/Down> to scroll.

  • Page 40: Call Waiting Screen

    <Up/Down> arrow, the Caller ID information will disappear. If a new call comes in during this time, the Caller ID information will be updated. © 2006 Verizon Verizon One User Guide 12.7 Call Waiting Screen If you have subscribed to a Call Waiting service, a Call Waiting tone will be generated every 6 seconds.

  • Page 41: Using The Verizon One Handset Menu

    13. Using the Verizon One Handset Menu Note: To select soft key functions displayed on the left side of the LCD screen, press the key in the top left corner key of the Handset. To select soft key functions displayed on the right side of the screen, press the in the top right corner.
  • Page 42 Ringer Tone – Select the melody that you want to use for the Ringer. Keypad Tones – Turn On/Off keypad confirmation tones. Handset Name Enter a name of your choice to customize your Handset. “Verizon One” is the default Handset name. Date and Time Enter the desired Date and Time settings.

  • Page 43: Incoming Calls Log

    13. Using the Verizon One Handset Menu 13.1 Incoming Calls Log When the [Incoming Calls] menu is selected from the Menu screen, the most recent incoming calls will be displayed with the Caller ID information available and the time and date received. You can scroll through the list using <Up/Down>...

  • Page 44: Save A Record To Your Phonebook

    13. Using the Verizon One Handset Menu 13.1.2 Save a Record to your Phonebook To save a call record from the Incoming Calls Log to the Phonebook, scroll to the record that you want to save. Select [Options] to display the following “Save/ Erase/Erase All”...

  • Page 45: Ringer Setup Menu

    13. Using the Verizon One Handset Menu 13.1.3 Erase Call from the Incoming Calls Log (cont’d) Selecting [Erase All] enables you to erase all records from the Incoming Calls Log. The screen will display the [Erase all?] screen above, prompting you to confirm your selection.

  • Page 46: Ringer Volume

    13. Using the Verizon One Handset Menu 13.2.1 Ringer Volume When you select [Ringer Volume] the screen below will be displayed with the current volume. “Medium” is the default ringer volume. Select [Change] and scroll <Up/Down> to change Ringer Volume to either “Medium,” “High,”...

  • Page 47: Keypad Tones

    13. Using the Verizon One Handset Menu 13.2.3 Keypad Tones When you select [Keypad Tones] the following screen will be displayed with the arrow at the current status. “On” is the default Keypad Tones setting. Select [Change] if you want to change the Keypad Tones to “Off.”...

  • Page 48: Date And Time Menu

    13. Using the Verizon One Handset Menu 13.4 Date and Time Menu When the [Date and Time] menu is selected, the pointer will be positioned at the Time setting, and the first digit of Time will blink, waiting for your input: 1.

  • Page 49: Using The Handset Phonebook Menu

    The maximum number of characters for name entry The maximum number of digits for phone number entry © 2006 Verizon Verizon One User Guide To access your Phonebook, select [Phonebook] from the Menu. The following screen will be displayed, and the pointer will be positioned at “(Add...

  • Page 50: Add A New Name

    Name. When a Phonebook entry has no associated Name, the entry will be displayed by the phone Number. © 2006 Verizon Verizon One User Guide If the Number has more than 11 digits and less than 23, the display is swapped with two pages.
  • Page 51 If you are saving a Name from your Incoming Calls Log, the caller’s Name will be already be displayed in the “Name” field as it appeared on your Caller ID, as displayed below: © 2006 Verizon Verizon One User Guide 2. Select [Clear] to delete (backspace) characters.
  • Page 52 11 digits, 1(###)###-#### leading digit 1 Other cases No formatting © 2006 Verizon Verizon One User Guide 7. Press <OFF> to return to the Standby screen. This will cancel your input. Or, 8. Press <Up/Down> to go back to the “Name”...

  • Page 53: Edit A Phonebook Entry

    2- seconds. When the Phonebook is full, you can store a new Name entry only after an existing entry has been erased: © 2006 Verizon Verizon One User Guide 14.3 Edit a Phonebook Entry...
  • Page 54 Number of the Name you have selected, as follows: 8. Select [Clear] to delete (backspace) numbers that you wish to edit. © 2006 Verizon Verizon One User Guide 9. Enter a number at the blinking underscore using the keypad characters (0-9, *, #).

  • Page 55: Erase A Phonebook Entry

    The Handset will display the “Entry erased” message for 2 seconds, and then the screen will return to the Phonebook List, as follows: © 2006 Verizon Verizon One User Guide 14.5 Place a Call While On-Hook, scroll to the desired...

  • Page 56: Using Intercom And Call Transfer Functions

    15. Using Intercom and Call Transfer Functions 15.1 Intercom Functions The Handset for the Verizon One Base Unit has the default name “Verizon One” and the Base is called “Base.” These names assist in understanding the Intercom and Call Transfer Functions discussed in this section.

  • Page 57: No Answer From A Page

    “Intercom Base Vol-2” and the “Call on Hold” screen in 1-second intervals. If the Base disconnects the Intercom page the “Verizon One” Handset will return to a TALK mode and display the “Call on Hold” message. You can then press [Unhold] to...

  • Page 58: Call Transfer Functions

    Base. “Verizon One” will display “Call on Hold” and “Paging Base,” switching messages alternatively. If “Verizon One” presses <OFF> on the Handset at this moment, the Handset will display a “Line In-Use” message. The Base will ring and display a “Transfer from Verizon One”...

  • Page 59: Call Back

    © 2006 Verizon Verizon One User Guide To accept the call back, the “Verizon One” user presses the <TALK> button to be reconnected. If the “Verizon One” user selects [Exit] or presses <OFF> during the Call back, “Verizon One”...

  • Page 60: 3-Way Conference

    15.3 3-Way Conferencing (cont’d) The Handset may select one of the following options: • Press <OFF> on “Verizon One” to quit the conference. The Base can continue the external call alone. Or, similarly, the Base can disconnect to quit the conference and leave “Verizon One”...

  • Page 61: Out-Of-Range Detection

    15.5 Out-of-Range Detection If the Handset detects an out-of-range condition, it will start searching for the Base and display the following screen: © 2006 Verizon Verizon One User Guide After the Handset finds the Base, the Handset will display the Standby screen.

  • Page 62: Headset Support

    16. Headset Support Your Verizon One Handset is equipped with a 2.5 mm Headset jack for use with an optional accessory Headset for hands- free operation. If you choose to use the Headset option, you must do the following: 1. Obtain an optional accessory Headset.

  • Page 63: Verizon One Base Unit Controls

    17. Verizon One Base Unit Controls 17.1 Base Speakerphone Control Buttons The following control buttons are provided on the Verizon One Base Unit for control of the Base Speakerphone: Note: “Off-Hook” refers to the condition when either the Base or Handset is active in requesting a dial tone or is engaged in a call.
  • Page 64 Mute When pressed initially, the Mute button will Mute Verizon One’s microphone so that the party on the other end of the telephone call may not hear audio. This button will illuminate and remain lit while Mute is activated. When the Mute button is pressed again (Mute is deactivated) the microphone will become active and the call will become audible to the party on the other end of the telephone call.

  • Page 65: Base Activity Led

    17. Verizon One Base Unit Controls 17.2 Base Activity LED The Base Unit includes an Activity LED, also referred to as the “Voice Message Waiting LED,” which performs the following functions: • Incoming Call: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern.
  • Page 66 17. Verizon One Base Unit Controls 17.2 Base Activity LED (cont’d) Handset (sitting in cradle of Base) Menu Functions Keys Speed Dial Flash Redial Intercom Speaker Keypad © 2006 Verizon Verizon One User Guide LCD Screen Activity LED Power LED...

  • Page 67: Verizon One Base Unit Operations

    18. Verizon One Base Unit Operations 18.1 Base, Stylus and Touch-Screen If you are using Verizon One in Active Mode, you will perform most of your interactions through the Base Unit’s touch-screen. For details on how to use these additional features and navigate the touch-screen display, see Section 19 Touch-Screen Features.

  • Page 68: Answering Incoming Calls

    18. Verizon One Base Unit Operations 18.3 Answering Incoming Calls To answer an incoming call, from the Base Unit, press <Speaker> during an incoming call ringtone. After you press <Speaker>, the Base will go Off-Hook and you may begin speaking.

  • Page 69: Paging From The Base

    18. Verizon One Base Unit Operations 18.6 Paging from the Base To page the Handset from the Base Unit, press <Intercom> on the Base. The Base will page the Handset for approximately two minutes and then stop paging. If the Handset responds (by pressing <Intercom>...

  • Page 70: Using The Hold Button

    18. Verizon One Base Unit Operations 18.9 Using the Hold Button To place the call in a Hold state, press <Hold> on the Base. The <Hold> button will illuminate (flashing) when the call is on Hold. Press <Hold> again to return to the call.

  • Page 71: Touch-Screen Features

    Choose to have quick access to a handful of features. Volume Control the volume of your device, or silence it, from the Home screen. Menu Home Calls & Memos Shortcuts News & More Volume *Available to Verizon Home Voice Mail subscribers only...

  • Page 72: Menu

    fi nd theaters and show times, get sports scores, watch favorite stocks and read your daily horoscope. Verizon Messages: Receive messages about your Verizon account and service status. Emergency Numbers: Create and dial from a list of your saved emergency phone numbers including Police, Fire, Hospital, Doctor and Poison Control.
  • Page 73 (*69). *Display of these features requires your DSL service to be active. Once your Service Ready Date has arrived, and Verizon One detects an active DSL connection—these features will automatically appear. **Available to Verizon Home Voice Mail subscribers only.

  • Page 74: Touch-Screen Keyboard And Numeric Keypad

    Incoming Calls. Each entry in the Log represents a Call and the date and time it was received. It also contains the Caller’s name and phone number (if you subscribe to Verizon Caller ID and the information is available). tab: When the tab is selected,...

  • Page 75: Call Log Features

    Address Book Contact with call information. Access the View Caller screen by selecting a Call in a Call Log. * Caller ID subscription is required. © 2006 Verizon Verizon One User Guide Commands & Symbols Action Calls the Contact number displayed.

  • Page 76: Update A Contact

    Type. Select Done your changes. 19.1.4.3 Map a Caller Map a Caller screen shows a map of your Contact’s geographical location. You can select Directions to get driving directions. © 2006 Verizon Verizon One to save User Guide...

  • Page 77: Receiving An Incoming Call

    Incoming Call, or perform other phone functions: *Caller ID subscription is required. **Available to Verizon Home Voice Mail subscribers only. © 2006 Verizon Verizon One User Guide Commands &...

  • Page 78: Placing An Outgoing Call

    2. Select Dial. The call is placed. The Call screen appears. 3. Select End Call to disconnect at any time. © 2006 Verizon Verizon One Options on the Dialer Screen when you are Off-Hook but have not yet entered a number: Commands & Symbols Speed Dial Emergency...

  • Page 79: Voice Mail

    19. Touch-Screen Features 19.2 Voice Mail The Voice Mail tab works with Verizon Voice Mail Service. You must be a current Verizon Home Voice Mail subscriber to use this feature. If you are a current subscriber, select Set- up. This will allow you to enter in your Verizon Voice Mail Access Number.

  • Page 80: Edit A Contact On Your Speed Dial List

    2. Select the icon next to the Dial number you want to dial to initiate the call. © 2006 Verizon Verizon One 19.4 Emergency Numbers View your list of saved emergency phone numbers on the Emergency Number screen. Police, Fire, Hospital, Doctor and...

  • Page 81: Address Book

    The default view is an alphabetical list of all of your Contacts. Filter Contact List To fi lter and view only the Contacts from © 2006 Verizon Verizon One User Guide a specifi c Group, select a Group from the drop down menu.

  • Page 82: Get Address, Map And Directions

    Contact request). • Select Back to return to the Address Book screen (list of Contacts). © 2006 Verizon Verizon One 19.5.3 Adding Contacts to Your Address Book screen On the Address Book - Add Entry screen, indicate the type of Address...

  • Page 83: Delete A Person

    Add Home E-mail and Work E-mail addresses. Select More to advance to the Add Contact – Group screen. © 2006 Verizon Verizon One Select More to advance to select a Group. Add Contact – Group 11. On the screen, select a...

  • Page 84: Add A Group

    Menu. 2. Select from the Address Book screen. 3. Select Add a Group. © 2006 Verizon Verizon One Now you can add Personal and Business Contacts to this Group on the Add/Edit Contact – Group screens. 19.6 Calendar...

  • Page 85: Appointments

    You may back up or advance a month by touching the arrow buttons. 7. Choose a Start Time (check All-Day Appointment if applicable). © 2006 Verizon Verizon One User Guide 8. Select Enter to accept your Time Date selections and return to the Calendar –...

  • Page 86: Edit An Appointment

    Updates to only one instance of a Repeating Appointment must be performed on the Web. © 2006 Verizon Verizon One 19.6.3.3 Delete an Event 1. Select Calendar from the Menu. 2. Select the day of the Appointment you wish to edit.

  • Page 87: Tasks

    8. Select Enter to accept your Due Date selection and return to the Calendar – Add Task screen. © 2006 Verizon Verizon One User Guide Note: Select Completed check box to indicate that a Task is complete. You can also select a checked box to...

  • Page 88: View Tasks

    Calendar screen. Tip: To Delete only one specifi c Task rather than ALL Tasks, touch the specifi c © 2006 Verizon Verizon One Task on the Calendar – Task and select Delete on the Calendar –...
  • Page 89 To change the color of the background of your memo: 1. Select Background . A pop-up menu with available colors will appear. © 2006 Verizon Verizon One User Guide 2. Select the background color of your choice from the available color options and the menu will close.

  • Page 90: Superpages

    User Guide 19.9 SuperPages Verizon One gives you select-screen access to Verizon SuperPages so you can look up a residential or business listing and direct dial it with one touch. Also access maps and directions. 19.9.1 Look Up a Business .

  • Page 91: Look Up A Person

    Once you have reached the most specifi c level for your category selection (e.g. Art Galleries or Boat Rentals), enter your City and select Find © 2006 Verizon Verizon One 19.9.2 Look Up a Person 1. Select SuperPages from the Menu.

  • Page 92: Search Results

    Contact when the call requires dialing a “1”. • Select for a map and driving directions. • Select to add this person to your Address Book. © 2006 Verizon Verizon One 19.9.4.1 SuperPages - Map 1. Select SuperPages from the Menu.

  • Page 93: Add A Superpages Search Results Number To Your Address Book

    Verizon Online E-Mail password. 4. Select to check your E-Mail messages. If you’ve forgotten your password, go to http://dslstart.verizon.net to fi nd it. If you don’t have a Verizon Online e-mail account, go to www.verizon.com/iobi set it up.

  • Page 94: Check E-Mail

    5. Select © 2006 Verizon Verizon One User Guide 19.11 Alarm/Timer You can use Verizon One to set a timer, set an alarm or time something with the stopwatch. 19.11.1 Start Timer 1. Select to use the Timer feature.

  • Page 95: Start Stopwatch

    Channels from the Home screen by selecting News and More. 19.13.1.1 My Choices Set up your favorite content to rotate every 20 seconds on your Verizon One touch-screen. Go to https://www36. verizon.com/verizon-one to customize your choices. 19.13.1.2 Top Headlines View News Headlines.

  • Page 96: Movies

    Name. Select a movie theater to view a list of movies playing there. The Movies At Theater screen lists movies for your theater. On this screen: © 2006 Verizon Verizon One User Guide 1. Select a movie to view its rating, release date, show times and brief synopsis.

  • Page 97: Radar

    Radar animate for the last hour of weather activity. 5. Select to see the Radar in full-screen. 6. Select the Map to zoom in. © 2006 Verizon Verizon One 19.13.1.4.3 International Weather 1. Select 2. Select 3. Select 4. Select to enter a new City and Country.

  • Page 98: Lottery

    19.13.1.8.1 View Game 1. Select to scroll through the lotteries. 2. Select to get the Lottery details. © 2006 Verizon Verizon One User Guide 19.13.1.8.2 Change Location 1. Select 2. Select a State from the list to view the Lotteries.

  • Page 99: Restaurants

    Select to scroll through the restaurants at your own pace. 4. Select to view information about a specifi c restaurant. © 2006 Verizon Verizon One User Guide 19.13.1.11.2 Change Cuisine 1. Select 2. Select to fi nd restaurants that serve a specifi c cuisine.

  • Page 100: Horoscopes

    Horoscopes from News & More in the Main Menu, Horoscopes screen appears. Select © 2006 Verizon Verizon One User Guide an astrological sign from the list to view the Horoscope. The Horoscopes – View screen appears. Here you can read the...

  • Page 101: Using Manage Calls

    Stop Button Schedule Destinations Message © 2006 Verizon Verizon One Select check box to (enable) - or uncheck (disable) prompts on incoming calls. Select a destination (number) to which you want your calls forwarded, or add a new Destination number to your saved list.

  • Page 102: (Phone Numbers)

    Destinations – Edit Entry Edit the Destination Name and/or Number (by touching the entry to bring up the keyboard) to make changes as needed. © 2006 Verizon Verizon One User Guide 19.14.2 Voice Mail With iobi Home, you’ll get a...

  • Page 103: Schedule Call Forwarding

    You may back up or advance a month by touching the arrow buttons. 7. Choose a Start Time (check All-Day Event if applicable). © 2006 Verizon Verizon One User Guide 8. Select Enter to accept your Time and Date selections and return to the Calendar –...

  • Page 104: Edit Call Forwarding

    Scheduled Call Forwarding task. from User Guide * iobi Home provided by Verizon Long Distance (“Verizon”) and subject to terms and conditions. iobi Home is not compatible with MacIntosh computers. Verizon is not responsible for messages that are lost or delayed due to transmission via the Internet.

  • Page 105: Phone Tips

    Reference dialing shortcuts that you can use for common phone shortcuts – such as dialing the last person who called you (*69), or disabling Call Waiting (*70). © 2006 Verizon Verizon One User Guide 19.16 Settings Select a button for one of the...

  • Page 106: Display

    Mail service. Select Done your settings and return to the Settings page. *Available to Verizon Home Voice Mail subscribers only. User Guide 19.16.5 Cell Phones You can register one or more of your cell phones so you can upload photos from your cell phone to use as a background or screen saver on Verizon One.

  • Page 107: Add Cell Phones

    5. A text message containing an authorization code will be sent to this cell phone number. 6. You must enter this code from the Manage Cell Phones screen to fi nalize the authorization. © 2006 Verizon Verizon One User Guide 19.16.5.2.1 Authorizing a Cell Phone 1.

  • Page 108: Ring Tones

    19. Touch-Screen Features 19.16.7 Ring Tones You can choose from a list of Ring Tones for your Verizon One. You can even download new Ring Tones directly to the device. 19.16.7.1 Set Ring Tone 1. Open Settings. 2. Select to select a ring tone for incoming calls.

  • Page 109: Handsets

    fi eld to change the name of the handset. (Ex: Kitchen, TV Room, Master, Guest Room) Note: The handset must be in the cradle on the Verizon One base to change its name. Select to disassociate the handset from Verizon One.

  • Page 110: Shortcuts

    Shortcuts to the Left. 4. Select the Feature icon to open it. 5. Select to close your Shortcuts. © 2006 Verizon Verizon One User Guide 19.16.10.2 Choose Shortcuts 1. Open the Menu and Select 2. Select Shortcuts 3.

  • Page 111: What Is Home Networking

    2. Select Help & Support 3. Select Home Networking 20.2 Important Information About Your Verizon One Home Network If you are planning to use Verizon for Home Networking, we strongly recommend that you complete your DSL Installation before setting up your Wireless Home Network.

  • Page 112: Installing Your Verizon One Home Network

    Wireless Network Name (called a Service Set ID or SSID). The default SSID for Verizon Verizon One followed by the last 4-digits of the unit’s serial number (located below the bar code on the bottom of the unit). For example: VerizonOne1234.

  • Page 113: Home Networking System Requirements

    • Internet Explorer® 4.x or Netscape® Navigator® 4.x or higher • 64 MB RAM (128 MB recommended) • 10 MB of free hard drive space • An available IEEE 802.11b/g/g+ PC adapter © 2006 Verizon Verizon One User Guide Verizon One...

  • Page 114: Led Indicators

    20. Home Networking 20.3.2 LED Indicators The LEDs located on the front of Verizon One are used to verify the unit’s operation and status. Refer to the following chart for details on the LEDs: State POWER Solid Green Solid Red...
  • Page 115 CS POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than two seconds after the power on self test passes. Good DSL sync. DSL attempting to sync Verizon One power is OFF.
  • Page 116 Device attempted to become IP connected and failed (no DHCP response, no PPPoE response, PPPoE authentication failed, no IP address from IPCP, etc.). Verizon One power is OFF, Verizon One is in Bridge Mode, or an Internet connection is not present. Indicates telephone is in use (Off-Hook).

  • Page 117: Interface Descriptions

    8-pin RJ-45 modular jack (E1/WAN, E2, E3, E4) 12V DC Barrel power connector On/Off Power Switch © 2006 Verizon Verizon One User Guide Verizon One: FUNCTION Connects standard telephony equipment to the Note: For convenience, this jack has a built-in microfilter for filtering ADSL signals from standard telephone equipment.

  • Page 118: Installing A Wired Network

    NOTE: You may connect to any of the three Ethernet (E2, E3, or E4) jacks on the rear panel of the Verizon One base station as they serve as an Ethernet switch. Your Verizon One installation kit contained one (1) Ethernet cable (yellow) for your primary connection.
  • Page 119 Verizon One Home Network. Enter http://verizon.com into the Address field. The Verizon home page will display: Note: If the Verizon home page does Verizon One not display, refer to troubleshooting tips in the Home Networking section of Help & Support at http://onlinehelp.verizon.net.

  • Page 120: Installing A Wireless Network

    PC on your wireless network. 2. Install the appropriate drivers for your Wireless IEEE802.11b or IEEE802.11g adapter. 3. Turn on Wireless Networking. Do this directly on the Verizon One display touch-screen by selecting Menu, Settings, and then Wireless. Adding Computers to your Wireless Network 4.
  • Page 121 Verizon One Home Network. Enter http://verizon.com into the Address field. The Verizon home page will display. Note: If the Verizon home page does not display, refer to Verizon One troubleshooting tips in the Home Networking section of Help & Support at...

  • Page 122: Installing Both A Wired And Wireless Network Simultaneously

    firewall settings. Commonly accessed features are listed below in the sections to follow. Note: As your Verizon One contains a Westell VersaLink Gateway (combination modem and wireless router), you will see Westell Configuration Screens while accessing...
  • Page 123 Enter on your keyboard. You will see the following screen (assuming you have completed the CD Registration): © 2006 Verizon Verizon One User Guide Connection Overview Displays your DSL connection rate. Connection Name This Connection Name is from the connection profile that you established in section 7.
  • Page 124 Navigating through the Advanced Configuration Tool As you navigate through the various screens of the Verizon One Communications Subsystem, the name of the active page that you have selected will appear in the upper-left side of the screen, as shown below. Please note that the...
  • Page 125 Wireless from the Configuration menu: IMPORTANT: If you are connecting Verizon One via a wireless network adapter, the service set ID (SSID) must be the same for both Verizon One and your PC’s wireless network adapter. The default SSID for...
  • Page 126 field labeled Authentication Type, and then select either Open System Shared Key. If you change any settings in this screen, you must click the Save button to ensure that the settings take effect: © 2006 Verizon Verizon One User Guide...
  • Page 127 Mode This setting allows the Station to communicate with 11b only: Communication with Verizon One is limited to 802.11b 11b+: Stations using any of the 802.11b and 802.11b+ rates can communicate with 11g only: Communication with Verizon One is limited to 802.11g.
  • Page 128 26 (for 128-bit encryption), or 58 (for 256-bit encryption). The only allowable hexadecimal characters are 0-9 and A-F. Note: The WEP key must be the same value and type for both “Pass Phrase” is not the same as “text” and should not be used. © 2006 Verizon Verizon One User Guide Verizon One...
  • Page 129 If Enabled, only the stations in the MAC Filter Table can connect to MAC Filter Table button Selecting this button allows access to the Wireless MAC Address Filter Table. © 2006 Verizon Verizon One Verizon One will not broadcast the SSID. Stations must configure the SSID to match the Verizon One.
  • Page 130 The following screen will be displayed if you click the Edit button adjacent to Key Mapping Table in the Wireless Configuration screen: © 2006 Verizon Verizon One User Guide WEP Key Select Enable enabled for the listed MAC Address. MAC Address The MAC Address assigned to the Station for which you want to assign a WEP key.
  • Page 131 The following settings will be displayed if you select Firewall from the Configuration menu: © 2006 Verizon Verizon One User Guide Security Level High High security level only allows basic Internet functionality. Only Mail, News, Web, FTP, and IPSEC are allowed. All other traffic is prohibited.

  • Page 132: Authenticate User

    20. Home Networking 20.5 Authenticate User 1. Select My Connection 2. Select to enter your User Name and Password. (This is usually your Verizon Online User Name and Password). 3. Select to sign into network. © 2006 Verizon Verizon One 20.6 Password Protection...

  • Page 133: Configure Wireless Settings

    • Select Wireless Security Settings • Select • Select 3. If you are in Client Mode: • Select © 2006 Verizon Verizon One User Guide 20.7.1 Setup Wireless Network 1. If you are in Application Mode, select Wireless Network 2. Select to enter the Wireless Network Name (SSID).

  • Page 134: Manage Security

    2. Choose Firewall level: • Off • Low • Medium • High 3. Select to save your settings. © 2006 Verizon Verizon One User Guide 20.8.2 Add Services 1. Select Services 2. Select 3. Select or the entry fi eld to enter: •...

  • Page 135: View Services

    © 2006 Verizon Verizon One User Guide 20.9 Setup My Connection 1. Select My Connection 2. Verizon One will display whether you are connected through: • Verizon DSL • FiOS 3. Select to return to the previous screen.

  • Page 136: Technical Support

    Filters in your home, and assist you with your account set-up. The Verizon Online Support Center Once you install your CD software, click the “Verizon Online Support Center” icon (the question mark on your desktop). It works even when your computer is offl ine. Go to http://onlinehelp.verizon.net...

  • Page 137: Helpful Web Sites

    • About www.verizon.com/verizon-one • Verizon Online DSL Start Page: http://dslstart.verizon.net • Verizon Online DSL with MSN Premium Start Page: www.verizon.msn.com • Verizon Online DSL Help & Support: http://onlinehelp.verizon.net • Verizon Products and Services: www.verizon.com • More about iobi Home: http://www.verizon.com/iobihome ©...

  • Page 138: Verizon One Customer Notifications

    User Guide 21. Technical Support 21.1.7 Verizon One Customer Notifications Verizon One puts the power and intelligence of the Verizon network at your fingertips. Receive messages about your Verizon One and Verizon Online DSL service on the Verizon Messages screen. A small check mark...

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