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Control 4 Neeo Remote Pre-Installation Manual And Faq

Control 4 Neeo Remote Pre-Installation Manual And Faq

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Neeo Remote for Control4
Pre-Installation Guide and FAQ
Pre-installation setup
Before you set up the Neeo Remote:
1
Update the customer's Control4 system to Smart Home OS 3.1 or newer.
2 Make sure a 2.4 GHz wireless network is available anywhere the remote will be
used.
3 If your customer is a regular consumer of satellite or cable TV, make sure that
channels are available in the Control4 Watch menu for any room where the Neeo
Remote will be used. The following resources can help you configure channels in
Composer:
• Smart Skill video: "Adding Preferred Cable/Satellite Stations to the Channels
Menu" (
ctrl4.co/channels-ss
• Knowledgebase article: "Channels: A Quick Guide" (KB 1814)
ctrl4.co/channels-kb
(
)
4 Use the Control4 mobile app or a Control4 touchscreen to create favorites in the
room where your customer will use Neeo Remote the most. Favorite the Channels
item as well as the most-watched channels (for example, ESPN, ABC, HBO, etc.).
5 Organize favorites so that the things they access most frequently from the Neeo
Remote are at the top of the list. The most frequently used item should be in the
first position, the second-most used item should be in the second position, etc.
6 Remove the Neeo Remote from the box and follow the instructions in the printed
Quick Start Guide. Note that Composer Pro is not used to install Neeo.
7 For more resources, see
ctrl4.co/neeo
SMART SKILL VIDEO:
ADDING STATIONS TO CHANNELS MENU
ctrl4.co/channels-ss
Copyright ©2019, Control4 Corporation. All rights reserved. Control4, Pakedge, Triad, and their logos are registered trademarks or trademarks of Control4
Corporation in the United States and/or other countries. 4Store, 4Sight, Control4 My Home, Mockupancy, and BakPak are also registered trademarks or trademarks
of Control4 Corporation. Other names and brands may be claimed as the property of their respective owners. All specifications subject to change without notice.
DOC-00498-B
2019-11-04 MS
)
.
KNOWLEDGEBASE ARTICLE:
CHANNELS: A QUICK GUIDE
ctrl4.co/channels-kb

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Summary of Contents for Control 4 Neeo Remote

  • Page 1 6 Remove the Neeo Remote from the box and follow the instructions in the printed Quick Start Guide. Note that Composer Pro is not used to install Neeo.
  • Page 2 Neeo Remote to an existing Control4 system running the latest version of the Q: Is the Neeo Remote able to control all of the same devices as the other Control4 Smart Home OS is simple. For the best customer experience, you should follow the interfaces (TV on-screen interface, T3 touchscreen, or app)? ctrl4.co/neeo-ig...
  • Page 3 Q: Can I add more than one Neeo Remote to a room? A: Yes. A number is added (for example, 1, 2, 3) to each Neeo Remote driver’s name. Problem: The Neeo Remote cannot communicate with the controller. Either the...