Polycom SoundPoint IP550 Manual page 5

2 Basic features
2.1 Redial
A redial can be done by pressing the
you can open a list of last dialed numbers and choose one of the last dial numbers by
scrolling through the list with the
2.2 Waiting line
You can hold or resume a call by pressing the
"resume".
When you have more than 1 call on hold you can switch between calls by using the
arrow keys: and
2.3 Set up a conference call
Start a conference call:

Start a call from your phone. When one call is active you can press the
Conference

Dial the number of the person you would like to add and press the soft key
"Dial".

When this second call is active, you can press the Conference button again and
the conference call is active with 3 parties.

To end a conference call, but not hang up the callers, press the soft key "Split".
Both calls are put on hold and can be resumed separately.

To end a conference call, hang up or press the soft key "End call".
2.4 Transfer
To transfer a call:

Press the button

Press the number you would like to call (internal or external) and finish with the
"Dial" soft key.

After talking to the second party press the transfer button to complete the
transfer.
Manual NDI Advanced Phone
Redial
and
.
button or the soft key "Conf". The active call is put on hold.
Transfer
or the soft key 'Trnsfer' during an active call
button. With the
buttons.
button or the soft keys "hold" or
(arrow button)
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