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Uniden UIP300 Administrator's Manual

H.323 ip phone
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UIP300
(H.323 IP Phone)
Administrator
Guide

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Summary of Contents for Uniden UIP300

  • Page 1 UIP300 (H.323 IP Phone) Administrator Guide...
  • Page 2 Preface This Document This document provides instructions to user for operating UIP300 IP Phone. This manual provides a detailed description of the telephone, LCD displays and features. Basic telephone operations and features are explained. Setup and configuration instructions are also provides.

  • Page 3: Regulatory Information

    FCC Part 15 Complies with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC Rules. U.L. Compliance This equipment complies with Underwriters Laboratories Standard U.L. 60950. Repairs NO REPAIRS CAN BE DONE BY THE CUSTOMER Hearing-Aid Compatibility The equipment is hearing-aid compatible.
  • Page 4 E If the product has been dropped, or the cabinet has been damaged. F If the product exhibits a distinct change in performance. 13 Uniden works to reduce lead content in our PVC coated cords in our products and accessories.
  • Page 5 • Consult the dealer or an experienced radio/TV technician for help. Optional AC Adapter The UIP300 is intended to be supplied by AD300 a UL Listed direct plug-in power unit marked “Class 2” or “LPS” or “I.T.E. Power Supply” and rated 48Vdc, 0.25A output which is available as optional.

  • Page 6: Table Of Contents

    Chapter 1 Product Description General Information ...8 Standard Features of the Telephone ...9 VoIP Specific Features ...9 General Features ...9 Control and Functions of the Telephone ...10 Function Keys...10 LED Status ...10 Specifications ...11 Physical Interface...11 Power Supply...11 Speaker ...11 Optional &...
  • Page 7 Handset Volume Control ...26 Speakerphone Volume Control ...26 Headset Volume Control ...27 Ringer Volume Control ...27 Feature Operations ...28 Handsfree ...28 Speakerphone ...28 Headset ...28 Receiving a Call Using Handsfree ...28 Phone Book ...28 Programmable and Fixed Function Keys ...29 Speed Dial...29 Do Not Disturb (DND) ...29 Voice Mail ...30...
  • Page 8 Terminal Subnet Mask...50 Default Gateway IP Address ...51 Enable/Disable VLAN ...52 VLAN ID ...53 Restore Factory Settings...54 View Info ...54 Web-Based Setup and Configuration ...55 User Configuration ...55 Phone Settings Configuration ...57 Function Key Configuration...58 Phone Book...59 Password Change ...60 Administrator Configuration...61 Network Configuration ...63 H.323 Configuration ...64...
  • Page 9 Figure 1-1 UIP300 IP Phone...8 Figure 2-1 Footstand Mounting...13 Figure 2-2 Plugging Handset Cord into Telephone...14 Figure 2-3 Connecting to LAN ...14 Figure 2-4 Web Login Screen...19 Figure 2-5 Network Configuration ...20 Figure 2-6 H.323 Configuration ...21 Figure 2-7 Codec Configuration ...22 Figure 4-1 Call Log Menu Structure ...32...

  • Page 10: Chapter 1 Product Description

    Chapter 1 Product Description General Information UIP300 is a business IP telephone in an enterprise LAN environment and will be connected to a softswitch. This chapter describes the features of the UIP300 IP Phone and protocols that are used. Message Waiting Indication...

  • Page 11: Standard Features Of The Telephone

    Standard Features of the Telephone The UIP300 comes equipped with the following standard features. • 2-line, 24-character alphanumeric LCD display • 10 LED indicators (Line 1, Line 2, Message Waiting Indication, Mute, Speaker/Headset, five Function keys) • 12-key dial pad •...

  • Page 12: Control And Functions Of The Telephone

    (DND), and Voice Mail. LED Status There are 10 LEDs in UIP300. Four LEDs are located adjacent to the four fixed keys. Lines 1 and 2, Speaker and Mute show the status of the function in each key. The Message Waiting Indication is dedicated to notify the user for the arrival of an incoming call or a new voice mail.

  • Page 13: Specifications

    LED On Speaker/Headset Turned on when the SPK/HS is pressed Mute While call is muted Message Waiting When there is 1 or Indication more new voice mail(s) when Line 1 When in use Line 2 When in use Function Keys Speed Dial/ Turned on when the Voice Mail...

  • Page 14: Optional & Replacement Equipment

    Optional & Replacement Equipment The following equipment is available for use with your UIP300 IP Phone. The table below provides a description and Stock Number. Table 1-2 Optional & Replacement Equipment Description AC Adapter Cord Handset Headset 5 Port 10/100 Ethernet This product is intended to be supplied by a listed direct plug-in power unit marked “Class 2”...

  • Page 15: Chapter 2 Installation And Basic Setup Instructions General Information

    Chapter 2 Installation and Basic Setup Instructions General Information This chapter provides instructions for installing the foot stand on the IP telephone, connecting the IP telephone to the LAN and sample setup instructions for setting up the telephone. Attaching the Footstand to the Telephone The footstand is included with the IP telephone.

  • Page 16: Connecting The Telephone

    Handset Port Figure 2-2 Plugging Handset Cord into Telephone 2. Connect the Ethernet cable from the LAN to the network port on UIP300. The network port is located on the back side of the telephone. Do not connect UIP300 to a standard telephone line.

  • Page 17: Quick Setup Procedure

    This example provides steps for configuring an IP telephone via terminal based configuration (User interface) and the web browser based configuration. Both UIP300 terminal interface and the web browser are used when modifying the information for the operation of UIP300.
  • Page 18 The default password is 654321. If an incorrect password is entered, the message “Incorrect Password” is displayed for one second. The Password screen is returned and the password can be entered again. 5. Once the correct password is entered, the DHCP option is displayed (default is Disabled).
  • Page 19 7. Use L to access the IP Address screen on the Network Config menu. 8. Press Select to display the previous IP address. 9. Press Select again and enter the new IP address. The format of the IP address is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the IP address.
  • Page 20 16. When the “Press Select to Restart” message is displayed, press Cancel/Del to return to the Network Config menu. The new Subnet Mask address is not recognized until the telephone has been restarted. When the telephone has been restarted, the LCD shows “Initializing...\”. After initialization is complete, the telephone returns to the time and date display.

  • Page 21: Figure 2-4 Web Login Screen

    To access the web-based setup and configuration program: 1. Start the web browser from a PC that is connected to the same IP network as UIP300. 2. Check the IP address on the telephone and enter that IP address in the web browser eg., http://169.254.1.10.

  • Page 22: Network Configuration

    3. Access the Network Configuration screen and enter: • Phone IP Address: XXX.XXX.XXX.XXX • Subnet Mask Address: XXX.XXX.XXX.XXX • Default Gateway Address: XXX.XXX.XXX.XXX Figure 2-5 Network Configuration 4. Click Submit. The phone will restart after clicking on Submit and the new settings are stored.

  • Page 23: Figure 2-6 H.323 Configuration

    5. Access the H.323 Configuration screen and enter: • VOIP Proxy IP: • Connection Str: • Extension (E164): 6. Click Submit. The phone will restart after clicking on Submit and the new settings are stored. XXX.XXX.XXX.XXX *Extension*Password* The login string for a user with user extension 101 and password 101 would be *101*101*.

  • Page 24: Figure 2-7 Codec Configuration

    7. Access the Codec Configuration screen and change Preferred Codec (The default preferred code is G.711_Mu). Figure 2-7 Codec Configuration 8. Click Submit. The UIP300 is now ready for operation. The phone will restart after clicking on Submit and the new settings are stored.

  • Page 25: Chapter 3 Basic Operations

    Chapter 3 Basic Operations General Information There are several basic operations that the UIP300 performs. These include: • Standby • Originating a Call • Receiving a Call • 2-line Operation • Setting the Volume Telephone Operations Standby When the telephone is powered on, “Initializing...\” is shown while the telephone is starting up.

  • Page 26: Originating Calls

    The current date and time is displayed in the LCD, while the telephone is on- hook and in standby mode. The telephone extension (E.164) number (if available) is also displayed in the LCD while the telephone is on-hook and in standby mode. Originating Calls Users can make calls using a handset or the handsfree feature.

  • Page 27: Using On-Hook Dialing

    1. Press the Speaker/Headset key or press the line key (the handset remains in the cradle). 2. Begin the conversation. 2-Line Operation UIP300 supports 2-line operations. Accessing Line 1 UIP300 uses Line 1 if the user picks up the handset or presses the Speaker/Headset key.

  • Page 28: Accessing A Line Using The Line Key

    Accessing a Line Using the Line Key Press Line 1 or Line 2 to access the appropriate line. When the line key is pressed, the LED on the line key turns on indicating the selected line is in use. If the handset is used, the user hears a dial tone through the handset. If the handset is in the cradle and the telephone was originally on-hook, pressing the line key causes the telephone to go off-hook and turns on the handsfree feature.

  • Page 29: Headset Volume Control

    Headset Volume Control The headset volume is adjusted in the same way that the speakerphone volume is adjusted. Refer to “Handset Volume Control” on page 26. Note that the headset volume can only be adjusted if the headset is plugged in. Ringer Volume Control To change the ringer volume: With the telephone on-hook, press L (increase) or M (decrease) to adjust...

  • Page 30: Feature Operations

    Feature Operations The operation for the basic features of the UIP300 IP Phone are described in this section. Handsfree This feature allows the user to make a call or receive a call without using the handset. This feature is provided when using the speakerphone or the headset.

  • Page 31: Programmable And Fixed Function Keys

    Refer to “Phone Book Submenu” on page 34. Programmable and Fixed Function Keys There are five programmable and fixed functions keys in the UIP300 IP Phone. Programmable function keys can be assigned to one of the three available functions: Speed Dial, Do Not Disturb (DND), or Voice Mail.

  • Page 32: Voice Mail

    Voice Mail UIP300 supports voice mail service. In order to access this feature, the user’s IP terminal must be connected to the existing voice mail system. When a new message arrives, the Message Waiting Indication turns on to notify the user that a new voice mail message is waiting.

  • Page 33: Transfer

    Transfer UIP300 allows users to perform a transfer while the user is engaged in a conversation. To transfer a call when the calling party is on Line 1: Blind Transfer 1. Press Transfer key. This places the second party on hold.

  • Page 34: Chapter 4 Setup Menu

    General Information This chapter describes how to setup and configure UIP300. The main setup and configuration menu is the Setup Menu. This menu consists of three submenus and displays information about UIP300: • Call Log Menu – This submenu is used to set operations relating to incoming and missed call log information.
  • Page 35 Every call record in any call log group, contains 3 common data fields regardless of its call log type: 1. Caller’s Name 2. Call Date 3. Call Time Choose a Call Log Record A call log record from any call log group can be chosen as follows: 1.
  • Page 36 3a.If user presses the Select key, the phone will delete the chosen record. Then, the delete successful message will be displayed for 1 second. 3b.If Cancel/Del key is pressed, the delete action will be cancelled, and the display will return to Step 1. Retrieve Date/Time information of a Call Log Record Date/Time is the last action inside the call log operation menu.

  • Page 37: Phone Book Submenu

    1. From the Call Log Menu, choose the Delete Logs items and press Select. The next screen will consist of three choices of delete preferences –Incoming Log, Missed Log and All Logs. 2. Presses M or L navigation keys to find the selection of your choice, and press Select.

  • Page 38: Searching Telephone Records

    The “phone book” can hold up to 50 records. As a result, navigating through the telephone records can become time consuming. To avoid lengthy searches, UIP300 allows users to search the telephone records by entering a name or the first letter of a name. There are two types of searches: name search and quick search.

  • Page 39: Quick Search

    After the actual search is performed, the first record that matches the input string appears on the first line of the LCD display. • During the name input, user can move the cursor by using • When there are user input characters and the cursor is moved over a particular character, a press of Cancel/Del key will delete the character that the cursor is highlighting.

  • Page 40: Figure 4-3 Normal Phone Book Record Data Input Sequence

    If the Phone Book is full when user tries to add a new record, “Phone Book is Full” message will be displayed on the screen. Then, it will return to the Phone Book Menu with the Dial item on the display. Otherwise the normal record adding procedure should be shown as follows.
  • Page 41 3. Enter the phone number. • Whenever the Cancel/Del is pressed, the last digit will be deleted. • Whenever the REDIAL is pressed, the character “,” will be inserted. The “,” character represents a 2 second pause is to be performed between the previous digit and the next digit, when the entry is dialed.
  • Page 42 Edit a Phone Book Record 1. From the Phone Book Menu, choose the Edit item using the M and L navigation keys and press the Select key. If the phone book is empty, you will see the message, “Phone Book is Empty”, for one second.
  • Page 43 Delete A Single Record 3a.If Delete One by One is chosen, it will bring the user to the first record in the phone book. User may get to a desired record quickly by performing a Quick Search and/or using the M and L keys to navigate to the desired record.

  • Page 44: Telephone Configuration

    Telephone Configuration Telephone configuration includes configurations related to the characteristics of features of a normal telephone call. These characteristics and features include: N Call Duration N Local Date/Time N Ringer Tone N LCD Contrast N Function Key Phone Configuration Figure 4-4 Phone Configuration Menu •...

  • Page 45: Call Duration

    To access the Phone Configuration Menu and set up a telephone configuration: 1. Press Menu. 2. When the Setup Menu screen is displayed, the Call Logs submenu is the first selection that is displayed. Use the L key to highlight the Configuration submenu.

  • Page 46: Local Date/Time

    Local Date/Time This selection allows the user to set the local date and time. To access the Local Date/Time option and set date and time: 1. From the Phone Configuration menu use the L or M keys to access the Local Date / Time option, then press Select.

  • Page 47: Ringer Tone

    Ringer Tone There are eight types of ringer tones available. To access the Ringer Tone option and set the desired tone: 1. From the Phone Configuration menu use the L or M keys to access the Ringer Tone option, then press Select. 2.

  • Page 48: Function Key

    Function Key Five function keys are available. Each of these keys can be assigned to one of four possible features: Do Not Disturb (DND), Speed Dial, Voice Mail, and No Feature Assigned. To access and program a function key: 1. From the Phone Configuration menu use the L or M keys to access the Function Key option, then press Select.

  • Page 49: Network Configuration

    Network Configuration Network Configuration is used to assign administrative settings. All of these settings are also available from the web-based administration and configuration. Assignments in this menu are used to manage the network settings for the IP telephones. Users can enter the Network Configuration menu from the Configuration Menu.

  • Page 50: Enable/Disable Dhcp

    4. When prompted to enter “Password” enter the password, then press Select. The default password is 654321. If an incorrect password is entered, the message “Incorrect Password” is displayed for one second. 5. Once the correct password is entered, the DHCP option is displayed with the current setting.

  • Page 51: Terminal Ip Address

    To access this option and to enable/disable DHCP: 1. If already in Network Configuration menu, use the L or M keys to access DHCP option. 2. Press Select. 3. Use the L or M keys to select enable/disable, and then press Select. If “Enable”...

  • Page 52: Terminal Subnet Mask

    To change the IP address: 1. If already in the Network Configuration menu, use the L or M keys to access the IP address option. 2. Press Select to display the previous IP address. 3. Press Select again and enter the new IP address. The format of the IP address is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the IP address.

  • Page 53: Default Gateway Ip Address

    3. Press Select again and enter the Subnet Mask. The format of the Subnet Mask is: XXX.XXX.XXX.XXX Numbers 0~255 are valid entries for the Subnet Mask. 4. After the correct Subnet Mask is entered, press Select and restart the telephone, or press Del/Cancel to cancel restart the phone and continue setting up the telephone.

  • Page 54: Enable/Disable Vlan

    Enable/Disable VLAN This option is used to enable or disable the VLAN. To enable/disable VLAN: 1. If already in the Network Configuration menu, use the L or M keys to access the VLAN option, and press select. 2. Use the L or M to change to the desired selection and press Select. The telephone display shows the selected VLAN setting.

  • Page 55: Vlan Id

    VLAN ID This option is used to read/write the VLAN ID. To read/write the VLAN ID: 1. If already in the Network Configuration menu, use the L or M keys to access the VLAN ID option. 2. To read the VLAN ID, press Select. To return to the previous screen without changing the ID press Cancel/Del.

  • Page 56: Restore Factory Settings

    Restore Factory Settings This option restores the default settings and configurations that were set at the factory. To restore the factory settings: 1. From the standby mode screen, press the Menu button in the standby mode. The Setup Menu is displayed. 2.

  • Page 57: Web-Based Setup And Configuration

    Web-Based Setup and Configuration The web-based configuration enables a user to setup and configure UIP300 using a web browser on their PC. The web-based configuration provides additional settings not available using the telephone. Microsoft Internet Explorer v.4.0 or higher must be used.

  • Page 58: Figure 4-7 User Main Page

    4. The User Confirmation screen is displayed. This screen provides four links: N Phone Settings (allows telephone functions to be configured) N Function Keys (allows function keys to be configured) N Phone Book (allows users to set up a personal telephone book) N Password Change (allows users to change their password) Click on any of the four links to view or edit the selection.

  • Page 59: Phone Settings Configuration

    Figure 4-8 Phone Settings On the Phone Settings screen, change the settings and then click Submit. The new settings are stored in the flash memory of UIP300 and the page is refreshed with the updated setting. If Refresh is clicked before Submit, the...

  • Page 60: Function Key Configuration

    Disturb) and enter the associated telephone number (if necessary) and click Submit. The new settings are stored in the flash memory of UIP300 and the page is refreshed with the updated settings. If Refresh is clicked before Submit, the values posted in the page are reset.

  • Page 61: Phone Book

    Phone Book This option allows users to view their telephone book and to add, delete and modify entries in their Phone Book. Figure 4-10 Phone Book Configuration To add an entry to the Phone Book: 1. Enter the name and associated with the Phone Book entry, and the new number.

  • Page 62: Password Change

    To delete all Phone Book entries, select DelAll from the pulldown menu. 3. Click Submit. The new settings are stored in the flash memory of UIP300 and the page is refreshed with the updated settings. If Refresh is clicked before Submit, the values posted in the page are reset.

  • Page 63: Administrator Configuration

    Change” and reenter the passwords. 3. Confirm the new password in the Confirm New Password field. The new settings are stored in the flash memory of UIP300 and the page is refreshed with the updated settings. If Refresh is clicked before Submit, the values posted in the page are reset.

  • Page 64: Figure 4-13 Administrative Configuration Main Page

    To access the Administrative Configuration screen and modify network and protocol configurations: Figure 4-13 Administrative Configuration Main Page 4. The Administrator Configuration screen appears. This screen provides the following links: N Network Configuration N H.323 Configuration N SNTP Server Configuration N Codec Configuration N Add/Del User and Password N Change Admin Password...

  • Page 65: Network Configuration

    2. Click Submit. • The new settings are stored in the flash memory of UIP300 and the telephone resets. • After the new settings are stored and the telephone restarts and returns to standby mode, click Refresh to reload the web browser to view the updated information.

  • Page 66: H.323 Configuration

    2. Click Submit. • The new settings are stored in the flash memory of UIP300 and the telephone resets. • After the new settings are stored and the telephone restarts and returns to standby mode, click Refresh to reload the web browser to view the updated information.

  • Page 67: Sntp Server

    SNTP Server This option allows users to modify the following SNTP (Simple Network Time Protocol) related configurations. N SNTP (Enable/Disable) N Daylight Savings Time (Enable/Disable) N Time Zone Offset (-12 to +12) N SNTP Server IP Address A global SNTP server (eg., 192.5.40.41) can be used as a default server if no local SNTP server is available.

  • Page 68: Codec Configuration

    Codec Configuration This option allows users to modify the following voice Codec related configurations. N Preferred Codec N Acoustic Echo Canceller (Enable/Disable) N Packet Size (ms) N Nominal Jitter Depth (ms) It is recommend that the nominal jitter depth be at least twice as large as the packet size.

  • Page 69: Add/Del User And Password

    • To add a new user, delete the exiting user and then add the new user. 3. Click Submit. • The new settings are stored in the flash memory of UIP300 and the telephone resets. • Click Refresh before clicking Submit to cancel the changes.

  • Page 70: Change Administrator's Password

    3. Enter the new password again in the Confirm Password field. 4. Click Submit. • The new settings are stored in the flash memory of UIP300 and the telephone resets. • Click Refresh before clicking Submit to cancel the changes.

  • Page 71: Update Firmware

    Update Firmware This option allows users to update the firmware version. Firmware updates can only be done using the web browser. Figure 4-20 Update Firmware To update the firmware: 1. Enter the TFTP Server IP Address. A TFTP server must be running on an adjunct PC. 2.
  • Page 72 When the firmware starts updating “Downloading Firmware...” is displayed. When the firmware file has been downloaded into RAM on UIP300, the checksum calculation starts. When the checksum calculation has finished, the old firmware is erased (the second line of the display indicates the sector of the flash being erased).

  • Page 73: Update Configuration File

    Update Configuration File This option allows users to upload a configuration file from the web browser to configure UIP300. Figure 4-21 Update Configuration To update the configuration file: 1. Enter the TFTP Server IP Address. 2. Enter the User ID (optional).
  • Page 74 When the configuration file starts downloading, “Downloading Config...” is displayed. Once the configuration file has been downloaded into the RAM on UIP300, the progress message is displayed while the configuration is being updated. When the configuration update has been completed, “Config File Download...

  • Page 75: Chapter 5 Appendix

    General Information This appendix provides information about the default setup and configuration data and provides a setup menu diagram to give users a “roadmap” of the programming menu structure. Factory Default Settings Parameter Handset Volume Speakerphone Volume Headset Volume Ringer Volume Phone Book Call Log Call Duration Timer...
  • Page 76 Parameter VOIP Proxy IP Address Connection Password String Redial DTMF String Conference DTMF String Transfer DTMF String SNTP Day Light Saving Time zone offset SNTP server address VAD (G711 A) Packet Size (ms) (G711 A) Nominal Jitter Depth (ms) (G711 A) Acoustic Echo Canceller (G711 A) VAD (G711 µ) Packet Size (ms) (G711 µ)

  • Page 77: Setup Menu Tree

    Setup Menu Tree Setup Menu Call Logs Incoming Missed Delete Logs... Phone Book Dial Edit Delete Phone Configuration Configuration Network Configuration Restore Factory Setting View Info Call Duration Local Date/Time Ringer Type LCD Contrast Function Key DHCP IP Address Subnet Mask Default Gateway VLAN VLAN ID...
  • Page 78 Memo...
  • Page 79 Memo...
  • Page 80 May be covered under one or more of the following U.S. patents: 4,523,058 4,595,795 5,533,010 5,574,727 5,671,248 5,696,471 5,787,356 5,794,152 5,915,227 5,929,598 6,125,277 6,253,088 ©2003 Uniden America Corporation, Fort Worth, Texas Contain additional foreign articles. Made in China. 4,797,916 5,381,460 5,581,598 5,650,790 5,717,312 5,732,355 5,801,466 5,825,161 5,930,720 5,960,358...

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