After-Sales Service - JRC JHS-770S Instruction Manual

★ Warranty
The warranty period
from the date of purchase. Additionally, the warranty except for the body text is submitted to
contractual agreements.
★ Repair Part Inventory Period
Parts necessary for proper functioning of this equipment will be kept available for 10 years
after product discontinuation.
★ When Requesting Repairs
If what appears to be a defect is detected, refer to "6.5 Troubleshooting" to check if the
equipment is actually defective.
If the problem is due to a defect, immediately stop use of the system and contact the store at
which you purchased the system, or one of our branches.
During the warranty period , if a malfunction occurs with the equipment while in
●
standard usage in accordance with this instruction manual, we or our agencies will repair
the malfunction at no charge at the store where the equipment was purchased or another
location specified by JRC. If the malfunction occurs due to improper usage, fault, or
any external abnormal condition such as fire, pollution, abnormal voltage, natural
disaster (ex. thunder storms, earthquake) etc., JRC will repair the equipment for a fee.
Furthermore, regardless of the warranty period, orders of consumables will be charged.
After the warranty expires , we will repair the malfunction for a fee, if repair is possible.
●
Please inform us of the following
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☆ Product name, model name, manufactured date, serial number
As much information as you can provide about the malfunction. (Alarm number,
☆
whether transmission is possible or not, etc.)
Your company or organization name, address, and phone number
☆
★ Periodical Maintenance Recommendation
Depending on usage conditions, with extended use, the performance of this equipment may
degrade over time, and externally installed parts such as the antenna may degrade due to
vibration, so we recommend periodical maintenance in addition to the standard maintenance.
Please contact the store where you purchased the equipment, or one of our branches, to
request periodical maintenance. Periodical maintenance requires a service charge.
If you have any questions regarding after-sales service, please contact the store where you
purchased the equipment, or one of our branches.
Refer to the inside of the back cover for contact numbers and locations.

7. AFTER-SALES SERVICE

is determined by JRC's warranty regulations, but is normally 1 year
:
After-Sales Service
7-1