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NDA-31963
Issue 2.0
SV 9100
®
DT930/DT920
(ITK-8TCGX/ITK-8LCX)
USER GUIDE
NEC Enterprise Communication Technologies, Inc.
December 2019

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Summary of Contents for NEC UNIVERGE SV9100 DT930

  • Page 1 NDA-31963 Issue 2.0 SV 9100 ® DT930/DT920 (ITK-8TCGX/ITK-8LCX) USER GUIDE NEC Enterprise Communication Technologies, Inc. December 2019...
  • Page 3 NEC Enterprise Communication Technologies, Inc. and shall not be reproduced without prior written approval of NEC Enterprise Communication Technologies, Inc. UNIVERGE is a registered trademark of NEC Corporation. Windows is a registered trademark of Microsoft Corporation. Bluetooth is a registered trademark of Bluetooth SIG, Inc.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS Section 1 Introduction General ........................1 Face Layout ....................... 2 DT920 (ITK-8LCX-1) ....................... 1-2 DT930 (ITK-8TCGX-1) ....................1-2 Technical Specifications ..................3 Keys and Parts ......................5 DT920 (ITK-8LCX) ......................1-5 DT930 (ITK-8TCGX) ....................... 1-6 Telephone Basics ..................... 9 Telephone Startup ....................
  • Page 6 TABLE OF CONTENTS Line Screen ......................13 Count Lines on the Call Screen......................13 Display Example for DT930 (ITK-8TCGX – Touch Panel Model) ......14 Display Example for DT920 (ITK-8LCX – Self-Labeling Model)......14 Phone Book ......................15 Call History ......................16 Menu and Setting ....................
  • Page 7 TABLE OF CONTENTS Section 2 Terminal Setup Adjusting Volumes ....................23 Adjust Handset Receiver Volume................. 23 Adjust Speaker Volume ..................23 Adjust Ringer Tone....................24 Setting Headset Ringing ..................24 Setting Ringer Tone ....................24 Distinctive Ringing Patterns to Distinguish Internal and External Incoming Calls –...
  • Page 8 TABLE OF CONTENTS Setting Screen Saver ....................28 Setting Brightness of LCD Back Light ..............29 Enabling/Disabling LCD Back Light Fade Control ..........29 Changing Font Size ....................29 Setting a Language ....................29 Selecting Wallpaper ....................30 Setting Font Colors ....................30 Turning Display Off ....................
  • Page 9 TABLE OF CONTENTS Backing Up or Restoring the Terminal Setting Data ........... 36 Back Up the Terminal Setting Data ..............36 Restore the Terminal Setting Data ............... 38 Making/Answering Calls with a Headset .............. 40 Make a Call Using a Headset ................40 Answer a Call Using a Headset................
  • Page 10 TABLE OF CONTENTS Use a Shortcut...................... 50 Edit Shortcut ............................... 52 Delete a Shortcut....................53 From a Registered Shortcut ................53 From the User Setting ..................53 To Change Shortcut Display .................. 55 System ........................55 Use the System Softkey ..................55 Phone Book ......................
  • Page 11 TABLE OF CONTENTS Section 4 Feature Operation Login ........................59 Logoff ........................59 Making Calls ......................60 Make an External Call ..................60 Make an Internal Call.................... 60 Answering Calls ...................... 61 Answer an External Call ..................61 Answer an Internal Call ..................61 Holding a Call (using Call Hold) ................
  • Page 12 TABLE OF CONTENTS Last Number Redial ....................64 One-Touch Speed Calling Keys ................64 Program One-Touch Speed Dial Calling Key ............64 Verify One-Touch Speed Dial Calling Key............64 Station Speed Dialing ..................... 65 Register for Station Speed Dialing....................65 Make a Call Using Station Speed Dialing.............
  • Page 13 TABLE OF CONTENTS Make a Call Handsfree ..................67 Answer a Call Handsfree..................67 Call Pickup – Group ....................68 Call Pickup – Direct ....................68 Multiline Appearance ....................68 Answer a Call ....................... 69 DND (Do Not Disturb) ..................... 69 Set DND .......................
  • Page 14 TABLE OF CONTENTS Station Hunting ....................... 72 Step Call ........................72 Call Waiting ......................73 Activate Call Waiting..................... 73 Answer Call Waiting ..................... 73 Executive Override ....................73 Call Forwarding – Busy Line ................. 74 Set Call Forwarding – Busy Line ................74 Verify Call Forwarding –...
  • Page 15 TABLE OF CONTENTS CID (Caller ID) Call Display ..................77 Display Calling Party Information ................. 77 Answer a Voice Call Handsfree ................78 Internal Zone Paging With Meet-Me Page ............78 Initiate Page (Terminal A)..................78 Answer Page (Terminal B) ................... 78 Boss/Secretary Calling ...................
  • Page 16 TABLE OF CONTENTS Appendix B Input Characters How to Input Characters ..................1 System/Station Speed Dialing Feature..............1 Menu Contents (Password Input) ................2 Input Mode ......................2 Input Character Tables ..................... 4 Common/Personal Directory Service Table ............4 Menu Contents Tables ................... 5 Password Input ....................
  • Page 17: Section 1 Introduction

    Introduction General This guide explains how to operate the DT930 (ITK-8TCGX) Touch Panel Model and DT920 Self- Labeling Model (ITK-8LCX) telephones. CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information. Face layout ❍ Keys and Parts ❍...
  • Page 18: Face Layout

    Face Layout DT920 (ITK-8LCX-1) DT930 (ITK-8TCGX-1) Self-Labeling Model Touch Panel Model...
  • Page 19: Technical Specifications

    Technical Specifications Item ITK-8TCGX-1 ITK-8LCX-1 4.3 inch TFT, touch panel 3.5 inch TFT LCD color Color (16,770,000 colors) Color (16,770,000 colors) Programmable Line/Feature – 8 keys Fixed Feature 13 keys (with Menu key and Cursor key) Soft key – 4 keys Back Light LCD and digit key (lit for 10 seconds when operating) System : Max 90,000 records per system...
  • Page 20 Item ITK-8TCGX-1 ITK-8LCX-1 ToS (IP Precedence, Diffserv) VLAN Tag VLAN (IEEE802.1Q/p), LLDP-MED, DHCP IEEE802.1x authentication (EAP-MD5, EAP-TLS), IEEE802.1x authentication support (EAPoL Security Forwarding) on the PC port via switch at a high hierarchy level, SIP&RTP Encryption, HTTPS (Web Programming/Download), VPN (L2TP/IPsec (IPv4)) Central Power Supply = IEEE802.3at Type1 Central Power Supply = IEEE802.3at Type1 Power Supply...
  • Page 21: Keys And Parts

    Keys and Parts DT920 (ITK-8LCX)
  • Page 22: Dt930 (Itk-8Tcgx)

    DT930 (ITK-8TCGX) Touch Button Area (15)
  • Page 23 Name Function Handset Used for sending/receiving voice. Back Key To return to previous window. Speaker Originating a call with handsfree. Dial Keypad Dial the called party number or feature access code. Hold key To place a call on hold. Allows the terminal user to transfer established calls to another terminal, Transfer key without attendant assistance.
  • Page 24 Name Function (12) Answer Key (with light) When LED on this key is lit, press this key to answer the incoming call. (13) Recall Key To finish a call and hear the dial tone to make an another call. (14) Programmable Keys These keys can be programmed as Flexible line key/Programmable feature (with light)
  • Page 25: Telephone Basics

    Telephone Basics Display Example for DT930 (Touch Panel Model) Telephone Startup The telephone displays the screen that is set as the home screen. The home screen can be set to either the Favorite screen/Call screen/Line screen. In addition, when the home URL has been set, the telephone displays the screen obtained from the URL.
  • Page 26: Information Area

    Status Icon Display Example for DT920 (Self Labeling Model) When a voice mail recording is received, an icon is displayed in the information area. This allows you to quickly identify that you have unread voice mail messages. The following lists the icons and what they indicate. Icon Icon Name Description...
  • Page 27: Ext No./Ext Name

    Local Softkey Indication The following local softkeys are indicated. Power Save Icon Power save mode is the initial system setting. For details, contact your System Administrator. Ext No./Ext Name “Ext no.” is the extension number assigned to the telephone. If the SV9100 Internal Extension List is downloaded, “Ext name”...
  • Page 28: System Information Area

    How to select system soft key ■ DT930 (Touch Panel model) Tap the system soft key. Only when the item is selected, the orange focus will be displayed until the screen changes to the next screen. ■ DT920 (Self Labeling model) Press programmable key located on the side of each soft key.
  • Page 29: To Close Call Screen Automatically

    Line Screen Auto Operations You can go to line screen by moving page from call Close screen. When pressing local soft key that is assigned This screen shows line key information registered in the call screen icon. system. When there is an incoming call to the terminal (without assigning to the line key).
  • Page 30: Display Example For Dt930 (Itk-8Tcgx - Touch Panel Model)

    Self-Labeling Model) How to Transfer to next line key page ■ DT930 (Touch Panel Model): Swipe or Cursor operation. ■ DT920(Self-Labeling Model): Cursor operation only. Display Example for DT930 (ITK-8TCGX – Touch Panel Model) The line key status can be distinguished by line key lamp (on/off/flash) or line key lamp icon display.
  • Page 31: Phone Book

    Phone Book Line Key Line Key Lamp Example of Terminal Lamp Icon Status There are two patterns you can use to make calls using The other terminal is the Phone Book. One is “Personal Phone Book”; the talking on line data is saved in each phone.
  • Page 32: Call History

    Menu and Setting Example of a System Phone Book: You can change the telephone settings from the Setting menu. To access the Setting menu, press the Menu key. To change the telephone functions, press local softkey 4 to access the Setting menu. Refer to Section 3 Basic Operation,...
  • Page 33: Connect The Line Cord

    (2) Install the Line Cord in the groove as shown in the following diagram. Connect the Line Cord (3) Turn the terminal over and place it so the line cord can be passed through the groove between Line Cord Connection DT930 the tilt legs.
  • Page 34: Attach Or Remove Faceplate And Desi Printer Sheet

    (2) A protective sheet is attached to the surface of (3) Remove the DESI Printer Sheet. the cover to prevent scratches. Peel off before attaching to the holder. (3) Insert the Directory Card into the cover and attach it to the holder. Attaching Faceplate and DESI Printer Sheet (1) After replacing the DESI Printer Sheet on the terminal, attach the faceplate.
  • Page 35: Connect Lan Cable

    Making/ Answering Calls with a Headset on page For the headset that is supported, please contact the NEC's dealer or NEC. When using the PC port with a local power supply, depending on the LAN cable connector housing, the LAN cable connector may not fit.
  • Page 36: Adjust Angle Of Tilt Legs

    Adjust Angle of Tilt Legs (3) Turn the terminal over (key side up). Lowering the Tile Legs Raising the Height of the Tilt Legs The height can be adjusted by moving the legs, which (1) Turn the terminal over (key side down). are attached to the bottom of the terminal.
  • Page 37: Wall Mount The Terminal

    Wall Mount the Terminal This section shows the installation procedure for wall mounting the terminal. (1) Turn terminal over (key side down). (2) Remove the hanger hook from the terminal, and then reverse it and reinsert it to the terminal. (1) Hanger Hook (2) Terminal (3) Turn the terminal over, and then spread the tilt...
  • Page 38: Mount Terminal On Wall Plate Using Wall Mount Unit

    Mount Terminal on Wall using Wall Mount Unit Attach the Wall Mount Unit to the wall using six screws or using two wall mounted screws. (1) Tabs (2) Cutouts (1) Wall Mount Unit (2) Screws (Included Parts) (3) Screws (Locally Supplied) (4) Wall Mount Unit Mount Terminal on Wall Plate using Wall Mount Unit...
  • Page 39: Adjusting Volumes

    erminal etup This chapter describes basic operating procedures for the terminal. Various terminal operations such as display, sounds, password and backup and restore are available. Adjusting Volumes You can only adjust the volume on the Call screen and Line screen. When setting up the terminal, the softkey indicates the local softkey.
  • Page 40: Adjust Ringer Tone

    Adjust Ringer Tone Use each default ringer tone for both external It is possible to adjust the volume level of ringer tone and internal incoming calls. during incoming call arrival. Ringing pattern is programmable on a system To adjust the volume, press UP or DOWN while the basis.
  • Page 41 FREQUENCY FREQUENCY MENU ITEM (Hz) (Hz) REMARKS FREQUENCY FREQUENCY MENU ITEM (Hz) (Hz) REMARKS Tone Type -— — Door Phone Automatic Melody Tone Type 16Hz Tone Type -— — Melody 1 Modulation Tone Type -— — Melody 2 Tone Type Modulation Tone Type -—...
  • Page 42: Setting Illumination Pattern For Call Indicator Lamp

    Enabling/Disabling RTP Alarm Tone Type 1 to Tone Type 8: The following procedure explains how to enable/ In the preview function, each ringer tone disable RTP Alarm. The RTP Alarm tone allows the sounds continuously. However when 0 terminal user to be notified that the voice packet is not (Automatic) is selected, each ringer pattern of received in a certain period of time because of the internal and external incoming calls is...
  • Page 43: Setting Key Touch Tone

    If the 0 (Automatic) is selected, this feature is When selecting Download, the Music on Hold activated in accordance with the system data file must be downloaded in advance. If there is setting. If it is not specified by the system data no downloaded file, you hear no tone in the this feature is in effect (RTP Alarm = ON).
  • Page 44: Setting Time Format

    (6) Select desired format for the calendar. If set to 0 (Automatic), the format depends on the system setting. Calendar Type 12-Hour Clock For details contact your system administrator. Type 1 MON 3 JUN 2019 3:13 PM. Type 2 3 JUN MON 3:13 PM. Enabling/Disabling Volume Level Display Type 3...
  • Page 45: Setting Brightness Of Lcd Back Light

    (6) Select whether to launch the Screen Saver. (7) Select 2 (Wait Time). Select 7 (Advanced) when the GUI is in Classic Mode. (8) Enter the Wait Time. (5) Select 2 (Backlight Fade Control). Setting Brightness of LCD Back (6) Select whether to turn On/Off the LCD smoothly. Light Changing Font Size The following procedure explains how to set the...
  • Page 46: Selecting Wallpaper

    Selecting Wallpaper (1) Display the Menu screen and select Settings. (2) Select 1 (User Setting). This procedure explains how to set wallpaper. (3) Select 3 (Display). This function is available when the GUI is in (4) Select 7 (Advanced). Classic mode. (5) Select 2 (Font Color).
  • Page 47: Turning Display Off

    Turning Display Off (9) Enter the Wait time. The [Wait Time] is ineffective when [Turn Off The Turn Off Display option works after the terminal is Mode] has been set as 3 (App priority) and the idle for a certain period of time. This procedure explains terminal does not receive the instruction to how to set Turn Off Display.
  • Page 48: Enabling/Disabling Animation

    Enabling/Disabling Animation (6) Select a desired screen. This procedure explains how to set whether to enable animation when the screen changes. The default setting is Automatic. Animation is available for DT930 (Touch panel model). Register a Home URL The screen display is not only set by the Home screen (1) Display the Menu screen and select Settings.
  • Page 49: To Start Up The Phone

    To Start Up the Phone When the home URL has been registered, the home URL screen is displayed instead of the The phone automatically accesses the Home URL and favorite screen when local soft key 1 is pressed. displays the received XML application. When the Home URL is registered the following occurs in Home settings: The following XML application image is an...
  • Page 50: Setting Security

    (4) Enter the old password. This function is available when GUI mode is The initial password is “0000”. When classic. changing the password for the first time, enter “0000” as the old password. In order to (1) Display the Menu screen and select Settings. ensure the security and avoid the unauthorized use, please be sure to change the password at (2) Select 1 (User Setting).
  • Page 51 FTP, TFTP or HTTPS server. . (11) Press the Left key or Softkey (Back). (12) Select 2 (Download Address). For details regarding the DTP/TFTP or HTTPS service, contact your system (13) Enter an IP address/address (URI) of the FTP/ administrator. TFTP/HTTPS server where the download files are stored.
  • Page 52: Backing Up Or Restoring The Terminal Setting Data

    Backing Up or Restoring the ❍ Select 3 (Directory) and go to step 17. ❍ Select 4 (Wallpaper) and go to step 17. Terminal Setting Data (Wallpaper is only available in Classic mode.) (16) Select between Music Ring 1~3. This section explains how to make a backup of the setting data, which has been entered in the terminal to (17) Enter the file name using the digit keys.
  • Page 53 (10) Select 2 (Password). ❍ Using the Dial keys, enter the address (URI) of the server where the files are stored. (11) Enter a password with the digit keys. Refer to Appendix B Input Characters Refer to Appendix B Input Characters entering instructions for entering characters.
  • Page 54: Restore The Terminal Setting Data

    (5) According to the selection in the [Protocol] screen, proceed according to the following steps. Do not change the extension of the backup file. The setting data of the terminal can only be ❍ When 1 (FTP) is selected here, go to 7. backed up as a (.tgz) / (.tgz.ef) file.
  • Page 55 (15) Enter the IP address of FTP/TFTP/HTTPS server using the digit keys. Up to 64 characters can be entered as a file name. Use Asterisk key for separator of IP address. To enter the address (URI) of FTP/TFTP/HTTPS, press the IP/URI softkey to switch the display to When you send the data from the terminal to the URI input screen.
  • Page 56: Making/Answering Calls With A Headset

    Answer a Call Using a Headset If the upload fails for reasons other than the ones listed above, “Download Failed!” or While placing the handset on the terminal, answer a call “Upload Failed!” displays. using the headset. Contact your system administrator. (1) While hearing a ringing tone, press the Headset/ Handset feature key.
  • Page 57: Setting A Bluetooth Device

    Setting a Bluetooth Device While Inquiry, display as follows. A Bluetooth device is available for DT930 (Touch panel model). Please contact a dealer about recommended Bluetooth devices. If you use devices that are not recommended, you might not be able to connect the device or talk.
  • Page 58: Check The Pairing Device And Disconnect

    You can check the connecting status of Bluetooth (4) Select 1 (Bluetooth). device with following status icons. (5) Select 2 (Pairing). (6) Select 2 (Pairing List). Icon Description (7) Check the connecting device. “ ” Indication is displayed with the Indicates the Bluetooth device and the connecting device.
  • Page 59: Change Inquiry Time

    Multi-Window Service You can switch connect and disconnect device easily by tapping the device name at procedure Multiple XML applications can be displayed at the same 4 Is this referring to step 4 ‘Select 1 time. A maximum of four applications can be run (Bluetooth).
  • Page 60: Existing Xml Applications

    Existing XML Applications (1) Press the Home key while displaying the Home XML application on the screen. After the XML application closes, the other applications that are launching are displayed in order that they opened, starting from the left. The following XML application screen is an example.
  • Page 61: Icon Display At Xml Application Update

    (4) You can now launch the new application. (2) Press the Next softkey on the error message screen. Icon Display at XML Application Update The service icons displayed on the menu screen are If you do not operate anything for 10 seconds reduced screen images of actual XML application after an error message is displayed, the screens.
  • Page 62 The NEW and UPDATE icons flash every second. The NEW icon is displayed when the application orders to display an icon that was formerly not displayed. UPDATE icon is displayed when the window of the XML application is updated.
  • Page 63: Shortcut

    Basic O peration This chapter describes the basic operation of the DT930/DT920. Press the Home key to return to the Favorite screen (Default). If the Home Screen is set to Call screen or Line screen, return to Setting Home Screen on page Shortcut On the Favorite screen, the shortcut icons that you registered are displayed.
  • Page 64: Favorite Screen

    How to select system soft key ■ Service DT930 (Touch Panel model) Tap the shortcut, Only when the item is selected, the orange focus is displayed until the screen changes to the next Service 1~4 screen. ■ DT920 (Self Labeling model) Press programmable key on the sides of the screen.
  • Page 65: Register A Shortcut

    Register a Shortcut (3) Enter the desired number. The number is 1 to 16 characters in length. The following procedure explains how to register a shortcut. In this example, a telephone number is registered. (1) Select the unregistered shortcut you want to register with number you want to dial.
  • Page 66: Use A Shortcut

    (5) Select the desired shortcut icon. After a second, the input characters and selected icon are displayed. (6) The registered shortcut is displayed. Use a Shortcut This procedure explains how to use a shortcut. In this example, a call is made to a contact person who has been registered in the SV9100 Internal Extension List.
  • Page 67 (2) The Profile screen is displayed. To add and sent a prefix, use the following You can call the person by pressing 3 (local procedure. softkey). You can also call by picking up the Press the 4 (Option) softkey handset and pressing either the Enter or on the Profile screen.
  • Page 68: Edit Shortcut

    (3) The calling screen is displayed. Edit Shortcut ❍ The shortcut types cannot be edited using this method. Only the shortcut information registered by entering can be edited. To change the shortcut type, delete the shortcut and register again. For register or delete shortcut, refer to Register a Shortcut on page 49...
  • Page 69: Delete A Shortcut

    (5) The information is refreshed. When editing is completed, the following screen is displayed. After a moment, the screen returns to the Favorite screen. Delete a Shortcut There are two ways to delete a shortcut. One way is from the Registered Favorite screen and the other way is from User Settings.
  • Page 70 Select the shortcut you want to delete. When the shortcut is successfully deleted, the following message is displayed. If you want to delete ALL shortcuts, follow the steps listed below. Select the option with softkey 3. Select 1 (Delete All) (3) If you want to delete another shortcut, press 3 soft key.
  • Page 71: To Change Shortcut Display

    To Change Shortcut Display System The following explains how to change the display for Use the System Softkey shortcuts on the Favorite screen. To select the system softkey, tap the system soft key if (1) Display the Menu screen, and select Settings. you are using the DT930 touch panel telephone (ITK-8TCGX).
  • Page 72: Phone Book

    To display the next system softkey page, select >>>. If there is not next page, >>> is not displayed. The Up and Down cursor keys can be used to adjust the volume when you are using this screen. These keys are not used for selecting the system softkey.
  • Page 73: Make Calls Using The Phone Book

    Make Calls using the Phone Book Icon Data Name Explanation You can call using Phone Book without pushing dial The Name The name of the partner is indicated. button. From Candidate List The Japanese The Japanese syllabary of the name Syllabary of the partner is indicated.
  • Page 74: History

    (5) Delete message is displayed. Delete (1) Display the Call History data of the target History telephone number (refer to Make a Call). (2) Press DEL. Start History (3) Select One to delete a single call or All to delete (1) Press List.
  • Page 75: Section 4 Feature Operation

    Feature Operation Logoff This chapter describes how to login/logout, how to input characters and make a call, put a call on hold, etc. The terminal, which is operated with Login Mode, can log out. The following is an example fore the Login ITK-8TCGX terminal.
  • Page 76: Making Calls

    ↓ (3) Press system softkey three times. The terminal logs off. Making Calls This section explains Preset Dialing. Before making a call, the you can verify the dialed number, which is displayed on the LCD. When an incorrect number is entered, you can correct the number before originating the call.
  • Page 77: Answering Calls

    Answering Calls (3) Lift the handset to answer the call. This section explains how to answer calls using the Holding a Call (using Call Hold) Answer key. You can use this feature to put a call, which is in Answer an External Call progress, on hold using the call Hold key.
  • Page 78: Holding A Call (Using Exclusive Call Hold)

    Retrieve the Exclusive Call on Hold If the call goes unanswered after a This procedure explains how to retrieve a call that was predetermined time, Automatic Recall is previously put on exclusive call hold. initiated. The user hears an Automatic Recall ringer tone.
  • Page 79: Transfer A Call

    Transfer a Call Initiate a Transfer using Extension 200 With the call in progress, the Line key lamp lights This section explains how to transfer calls to another green. telephone within the system. It also explains how to answer the transferred calls. (2) Press the Transfer key.
  • Page 80 Last Number Redial Program One-Touch Speed Dial Calling Key This procedure explains how to register a phone You can search and redial previously dialed phone number to a One-Touch Speed Calling key. numbers. You can dial up to the last 50 previously dialed calls.
  • Page 81 (2) Press a desired One-touch Speed Calling key. Make a Call Using Station Speed Dialing The Feature key lamp flashes red. (1) Press Dir. The Speaker key lamp lights red. (2) Press ABB. (3) Press the Speaker key. (3) Search for the name you want to call or press ↓...
  • Page 82 Three/Four-Party Conference Voice Mail This feature provides a terminal user the ability to add This procedure explains how to access to the Voice another party to a call already in progress. Mail System. This feature is set using a Softkey or Feature Portal Mode key.
  • Page 83: Make A Call Handsfree

    Answer to a Call With Preset Answer Restart Talking (1) The Ringing and the Call Indicator lamps flash. (1) While receiving a voice from the speaker, lift the handset. (2) Lift the handset. The Speaker key lamp goes off. The Call Indicator Lamp goes off. Cancel Preset Answer Talking Handsfree (1) While Answer key lamp lights red, press the...
  • Page 84: Call Pickup - Group

    Call Pickup – Direct When you make a call handsfree, note the This feature permits a terminal user to pickup a call to following items. any other terminal in the system. ❍ Avoid using in a place where there is a lot of echo or noise.
  • Page 85: Answer A Call

    Answer a Call Cancel DND ↓ (1) A call is terminated to the telephone whose (1) Press terminal number is accommodated to the (2) Press Prog. Multiline Appearance feature key. (3) Press DND. The Call Indicator Lamp flashes. (4) Press Cncl. The Multiline key lamp flashes red.
  • Page 86: Trunk Queuing - Outgoing

    When the Trunk is Available Redialing the same number is possible until a (1) You hear the external incoming call ring. new number is registered by this feature. The Call Indicator Lamp flashes red. Line key lamp flashes green. Trunk Queuing – Outgoing (2) Lift the handset or press the Speaker key.
  • Page 87: Set Call Back

    Timed Queuing (Outside Line Only) Set Call Back When a user originates an outgoing trunk call and the This feature is only available for the telephone called party is busy or does not answer, the caller can that is set by system data setting at initial set the Timed Queuing.
  • Page 88: Station Hunting

    You cannot set Call Back, Call Waiting or Executive Override to the pilot number of the It is required that the dedicated feature key hunt group. other than fixed feature key (Hold) be set by system data setting at initial installation. (1) Lift the handset.
  • Page 89: Call Waiting

    Call Waiting Executive Override This feature allows a terminal to camp itself on to a This feature allows selected users to override a busy busy terminal. condition on a called telephone. This feature is available only for the telephone The feature is set by system data setting at that is set by system data setting at initial initial installation.
  • Page 90: Call Forwarding - Busy Line

    (2) Party A presses the Barge-In (34) or dials the Verify Call Forwarding – Busy Line access code. (1) Press Speaker. Party A receives a warning tone. (2) Dial the access code. Parties A, B and C are talking. (3) Enter 1. Call Forwarding –...
  • Page 91: Call Forwarding - No Answer

    Call Forwarding – No Answer Verify Call Forwarding – No Answer (1) Press Speaker. When a call is placed to a telephone party who does not answer, this feature forwards the call to another (2) Dial the access code. telephone party. (3) Enter 1.
  • Page 92: Call Forwarding - All Calls

    Call Forwarding – All Calls Verify Call Forwarding – All Calls (1) Press Speaker. This feature allows all calls directed to a particular extension to be rerouted to an alternate destination, (2) Dial the access code. regardless of the busy or idle status of the extension. (3) Enter 1.
  • Page 93: Call Forwarding - Destination

    Call Forwarding – Destination Cancel Call Forwarding – Destination (1) Press Speaker. This feature allows Call Forwarding - All Calls to be set from another station within the system. (2) Dial the access code. (3) Enter 0. The feature is set by system data setting at initial installation.
  • Page 94: Answer A Voice Call Handsfree

    Answer a Voice Call Handsfree Answer Page (Terminal B) (1) Dial the Meet-Me Answer access code. This feature allows the you to answer a Voice Call Both parties are immediately connected. without lifting the handset. (1) When you receive an incoming Voice Call, press Boss/Secretary Calling the MIC key.
  • Page 95: Return Message Schedule

    Return Message Schedule Message Change “#” to... This feature allows a telephone user to register a return 10 digits (where BUSINESS TRIP ########## reached) schedule when leaving the office and have the schedule display on the calling telephone LCD. GONE FOR THE DAY The feature access code/feature key is set by ON VACTION UNTIL ##/## Date (when returning)
  • Page 96: Whisper Page

    Whisper Page Using a Headset This feature allows a secretary to interrupt the boss Make/Answer a Call with a Headset privately. By pressing a feature key or dialing an access You and originate and respond to calls using an code, the secretary’s telephone can interrupt the conversation between the boss and another party.
  • Page 97: Appendix A Menu List

    Appendix A Menu List Menu List Menu Item Description Menu Press to display the Menu screen. History Select this option to view the Call History data. Also, you can add the history data to the directory. Select this option to access the directory feature. There are the following three types of directory Directory features: Personal Directory, Phonebook and Corporate Directory.
  • Page 98 Menu List for Setting - Classic Mode (ITK-8LCX) Menu Item Description Default Value Setting 1 User Setting Select this option to configure the user setting of DT930. – 1 Incoming Call Select this option to set up for incoming calls. –...
  • Page 99 Menu Item Description Default Value Select this option to set the brightness of the backlight. 4 Back Light Level 2 1. Level 1 (Bright) ~ 4. Level 4 (Dark) 5 Font Size 1 Large Select this option to change the font size displayed on an LCD. Standard 2 Standard 6 Language...
  • Page 100 Menu Item Description Default Value Select this option to set up for the operation of the Home key while 6 Usability – Pop-up window is displayed. Select this option to set up for Help Key Mode (1 SubMenu/2 Popup 1. Help Key Mode SubMenu Window).
  • Page 101 Menu Item Description Default Value 3 Data Backup/Restore Select this option to set the data required for a file backup/restore. – 1 Data Backup Select this option to specify the file name to be backed up. PersonalData.tgz 2 Data Restore Select this option to specify the file name to be restored.
  • Page 102 Menu List for Setting - Portal Mode (ITK-8LCX) Menu Item Description Default Value Setting 1 User Setting Select this option to configure the user setting of DT930. – 1 Incoming Call Select this option to set up for incoming calls. –...
  • Page 103 Menu Item Description Default Value Select this option to set the brightness of the backlight. 4 Back Light Level 2 1. Level 1 (Bright) ~ 4. Level 4 (Dark) 5 Language Select this option to select a language to be displayed on an LCD. Automatic 6 Advanced Select this option to set up for the following additional data.
  • Page 104 Menu Item Description Default Value Select this option to set up for the operation of the Home key while 6 Usability – Pop-up window is displayed. Select this option to set up for Help Key Mode (1 SubMenu/2 Popup 1 Help Key Mode SubMenu Window).
  • Page 105 Menu Item Description Default Value 3 Data Backup/Restore Select this option to set the data required for a file backup/restore. – 1 Data Backup Select this option to specify the file name to be backed up. PersonalData.tgz 2 Data Restore Select this option to specify the file name to be restored.
  • Page 106 Menu List for Setting - Portal Mode (ITK-8TCGX) Menu Item Description Default Value Setting 1 User Setting Select this option to configure the user setting of DT930. – 1 Incoming Call Select this option to set up for incoming calls. –...
  • Page 107 Menu Item Description Default Value Select this option to set the brightness of the backlight. 4 Back Light Level 2 1. Level 1 (Bright) ~ 4. Level 4 (Dark) 5 Language Select this option to select a language to be displayed on an LCD. Automatic 6 Advanced Select this option to set up for the following additional data.
  • Page 108 Menu Item Description Default Value Select this option to set up for the operation of the Home key while 7 Usability – Pop-up window is displayed. Select this option to set up for Help Key Mode (1 SubMenu/2 Popup 1 Help Key Mode SubMenu Window).
  • Page 109 Menu Item Description Default Value 3 Data Backup/Restore Select this option to set the data required for a file backup/restore. – 1 Data Backup Select this option to specify the file name to be backed up. PersonalData.tgz 2 Data Restore Select this option to specify the file name to be restored.
  • Page 110 This page is for your notes. A-14...
  • Page 111: Appendix B Input Characters

    Appendix B Input Characters This chapter show the input characters for entering speed dialing, passwords, etc. How to Input Characters System/Station Speed Dialing Feature Press the dial key to display the character. The character will be changed by repeatedly pressing the dial. After displaying the desired character, press Example: When entering “MARY SMITH”, 6# 2# 777# 999# 0# 7777# 6# 444# 8# 44#...
  • Page 112: Menu Contents (Password Input)

    Menu Contents (Password Input) The characters that can be entered, vary depending on the menu. Example: Password input screen. Input Mode The characters used for the input mode on the Password Input screen are: ❍ : Number ❍ : English Characters (Capital Letters) ❍...
  • Page 113 The following shows the input modes you can use for the listed menus. Terminal Password You can use the numeric input mode . Other input modes are not allowed. User ID, FTP/HTTPS Server Password, Folder Name, File Name and Address (URI) Input You can use English characters (Capital letters and Lowercase letters ) as well as numbers...
  • Page 114: Input Character Tables

    Input Character Tables Common/Personal Directory Service Table The following table lists character codes you can use for Common/Personal Directory Service. Input 1~10 shows the number of times the key is pressed. SP = Blank Space...
  • Page 115: Menu Contents Tables

    Menu Contents Tables The following table lists character codes you can use for various menus. Password Input Input 1~10 shows the number of times the key is pressed. SP = Blank Space When entering password characters, is displayed on the screen.
  • Page 116: User Id, Password (Ftp/Https Server), Folder Name, File Name, Address (Uri) Input

    USER ID, Password (FTP/HTTPS Server), Folder Name, File Name, Address (URI) Input Input 1~29 shows the number of times the key is pressed. SP = Blank Space When entering password characters, is displayed on the screen. When is pressed, the input mode is changed. The input mode changes when is repeatedly pressed.
  • Page 119: Ip Address Input

    IP Address Input Input 1~10 shows the number of times the key is pressed. (1) = Separator for the IP Address.
  • Page 120 This page is for your notes. B-10...
  • Page 121: Appendix C To Upload An Image

    Appendix C To Upload an Image Image Upload Procedure Using the SV9100 User Programming function, you can upload an image related to the Shortcut Icon from your PC. PC Connection and Setting PC Requirements Indicate the conditions of the PC used for User Programming. OS: Microsoft Windows 8.1 / 10 (32bit and 64bit) Browser: •...
  • Page 122: Maximum User Program Pc Connection

    Maximum User Program PC Connection You can log in to User Programming on a maximum of 4 PCs at the same time. LAN Setting For details, contact your dealer on how to set up your PC for connecting Web/User Programming to the SV9100 system.
  • Page 123 (4) Press the Enter key, the following is displayed.
  • Page 124: To Upload An Image

    To Upload an Image The following are specifications for uploading an image: • Physical phone Extension users are target for photo image except Virtual Extension. • A maximum of 896 images can be uploaded to the SV9100 system. • After uploading an image to the SV9100 system, the SV9100 system will automatically download the image to each DT900 terminal.
  • Page 125 (1) From the Home screen, click on Telephone Setting.
  • Page 126 (2) In the Telephone Setting screen, click on the Details icon for the extension you want to upload an image to on the SV9100. In the example shown, 101 is the target extension.
  • Page 127 (3) From the screen below, use the steps outlined to specify the image to be uploaded. 1. Specify the image file to be uploaded. 2. Click on the upload icon. 3. Preview the image. To delete the uploaded image, click the Delete icon. Note: When upload is successful, “Image upload is complete.”...
  • Page 128 (4) To upload an image from another extension, click Cancel and repeat from step above.
  • Page 129 (5) When image upload is complete, click Home to exit the Telephone Setting screen.
  • Page 130 (6) From the Home screen, click the Logout icon to log out. C-10...
  • Page 132 SV 9100 ® DT930/DT920 (ITK-8TCGX/ITK-8LCX) User Guide NEC Enterprise Communication Technologies, Inc. December, 2019...

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