HP ENVY x360 15 Maintenance And Service Manual

HP ENVY x360 15 Maintenance And Service Manual

Convertible
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Maintenance and Service Guide
HP ENVY x360 15 Convertible PC
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP ENVY x360 15

  • Page 1 Maintenance and Service Guide HP ENVY x360 15 Convertible PC IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP Inc. under license. of the HP End User License Agreement (EULA). If Not all features are available in all editions or Microsoft and Windows are either registered you do not accept these license terms, your sole versions of Windows.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ....................................1 2 Components ......................................3 Locating hardware ..................................3 Locating software ..................................3 Right side ....................................4 Left side ..................................... 5 Display ......................................6 Low blue light mode (select products only) ....................6 Keyboard area ...................................
  • Page 6 Backing up information and creating recovery media ..................... 60 Using Windows tools ............................60 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..60 Restoring and recovery ................................. 61 Restoring, resetting, and refreshing using Windows tools ................. 61 Recovering using HP Recovery media ......................
  • Page 7 Downloading Remote HP PC Hardware Diagnostics UEFI ................66 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...... 66 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 66 Customizing Remote HP PC Hardware Diagnostics UEFI settings ............66 9 Specifications ......................................
  • Page 8 viii...
  • Page 9: Product Description

    Table 1-1 Product description Category Description Product Name HP ENVY x360 15 Convertible PC Processor AMD® Ryzen7-4750U 2.0 GHz (turbo up to 4.2 GHz) eight core processor (8.0 MB L3 cache, ● 25 W) AMD Ryzen5-4500U 2.375 GHz six core processor (8.0 MB L3 cache, 25 W) ●...
  • Page 10 One next generation form factor (NGFF) slot for a solid-state drive One NGFF slot for a WLAN module Multimedia card HP Multi-Format Digital Media Card Reader Keyboard/pointing devices Island-style keyboard with 3-coat paint, backlit, with numeric keypad in natural silver finish Touchpad with image sensor with the following requirements: ●...
  • Page 11: Components

    Components The computer features top-rated components. This chapter provides details about the components, where they are located, and how they work. Locating hardware To find out what hardware is installed on the computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on the computer.
  • Page 12: Right Side

    Press in on the card, and then remove it from the ▲ memory card reader. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
  • Page 13: Left Side

    Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or an HDMI device. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
  • Page 14: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Chapter 2 Components...
  • Page 15: Keyboard Area

    Keyboard area Keyboards can vary by language. Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter.
  • Page 16: Lights

    Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Microphone mute light ●...
  • Page 17: Button, Speakers, And Fingerprint Reader

    Button, speakers, and fingerprint reader Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 18: Special Keys

    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. Special keys Table 2-7 Special keys and their descriptions Component...
  • Page 19: Bottom

    Table 2-7 Special keys and their descriptions (continued) Component Description When the computer is in Hibernation, press the button ● briefly to exit Hibernation. IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 10 seconds to turn off the computer.
  • Page 20: Labels

    Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period...
  • Page 21 Table 2-10 Service label components Component HP product name Product ID Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Chapter 3 Illustrated parts catalog...
  • Page 23: Computer Major Components

    Computer major components Table 3-1 Major component spare part information Item Component Spare part number Display assembly: The display assembly is available as spare parts at the subcomponent level only. For more display assembly spare part information, see Display components on page Keyboard/top cover in nightfall black (top cover) and sky black (keyboard) finishes (includes keyboard cable): Computer major components...
  • Page 24 Table 3-1 Major component spare part information (continued) Item Component Spare part number For use in Belgium L93119-A41 For use in Canada L93119-DB1 For use in the Czech Republic and Slovakia L93119-FL1 For use in Denmark, Finland, and Norway L93119-DH1 For use in France L93119-051 For use in Germany...
  • Page 25 Table 3-1 Major component spare part information (continued) Item Component Spare part number Realtek ac 2×2 + Bluetooth 5.0 M.2 2230 PCI-e + USB WW L44796-005 (13) Solid-state drive: 1 TB, M.2 2280, PCIe, NVMe 3×4, SS solid-state drive with TLC L85348-005 512 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85360-005...
  • Page 26: Display Components

    Display components Table 3-2 Display component spare part information Item Component Spare part number Display panel assembly (includes display bezel and display panel): 15.6 in, FHD, 400 nits in nightfall black finish L93183-001 15.6 in, FHD, 250 nits in nightfall black finish L93181-001 Touchscreen board (includes double-sided adhesive) L93199-001...
  • Page 27: Miscellaneous Parts

    Miscellaneous parts Table 3-3 Miscellaneous spare part information Component Spare part number AC adapter: 65 W HP Smart AC adapter (slim, 4.5 mm, 1.8 m) L24008-001 AC adapter, C5, for use only in Japan 226768-001 Adapter: HP USB-to-Gigabit RJ45 adapter 829941-001 HP USB–C-to HDMI-2.0 adapter...
  • Page 28: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Case utility tool or similar thin plastic tool ●...
  • Page 29: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 30: Packaging And Transporting Guidelines

    Table 4-1 Typical electrostatic voltage levels Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V...
  • Page 31: Workstation Guidelines

    1 MΩ ±10% resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin. HP recommends the following grounding equipment to prevent electrostatic damage: Antistatic tape ●...
  • Page 32 The following table lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Shielding protection provided by antistatic bags and floor mats Material Voltage protection level Antistatic plastics Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V...
  • Page 33: Removal And Replacement Procedures

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 57 screws that must be removed, replaced, or loosened when servicing the computer.
  • Page 34 Remove the six Phillips M2.0×6.6 screws (2) the Torx5 M2.0×2.7 screw (3) that secure the bottom cover to the keyboard/top cover. Use a thin plastic tool (1) to separate the front edge of the bottom cover from the keyboard/top cover. Remove the bottom cover (2).
  • Page 35: Front Speakers

    Front speakers Table 5-2 Speaker spare part information Description Spare part number Front speakers (include left and right front speakers, cables, and 4 rubber isolators) L93196-001 Before removing the front speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 36: Solid-State Drive

    Reverse this procedure to install the front speakers. Solid-state drive Table 5-3 Solid-state drive spare part information Description Spare part number 1 TB, M.2 2280, PCIe, NVMe 3×4, SS solid-state drive with TLC L85348-005 512 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85360-005 512 GB, M.2 2280, PCIe, NVMe value solid-state drive L85364-005...
  • Page 37 Remove the solid-state drive (2) by sliding it away from the slot at an angle. NOTE: Solid-state drives are notched to prevent incorrect installation. Reverse this procedure to install the solid-state drive. Component replacement procedures...
  • Page 38: Memory Module

    Memory module Table 5-4 Memory module spare part information Description Spare part number 8 GB (DDR4-3200 MHz, 1.2 v) L83673-005 4 GB (DDR4-3200 MHz, 1.2 v) L46598-005 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 39 Remove the memory module (2) by sliding it away from the slot at an angle. NOTE: Memory modules are notched to prevent incorrect installation. Reverse this procedure to install the memory module. Component replacement procedures...
  • Page 40: Wlan Module

    WLAN module Table 5-5 WLAN module spare part information Description Spare part number Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro 160 MHz PCI-e + USB WW with 2 L35282-005 antenna(s) Realtek ac 2×2 + Bluetooth 5.0 M.2 2230 PCI-e + USB WW L44796-005 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 41 Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. Reverse this procedure to install the WLAN module. Component replacement procedures...
  • Page 42: Fan

    Table 5-6 Fan spare part information Description Spare part number Services the processor L93193-001 Services the graphics subsystem (for use only on computer models equipped with a graphics subsystem L93194-001 with discrete memory) Before removing the fans, follow these steps: Shut down the computer.
  • Page 43: Heat Sink

    Heat sink Table 5-7 Heat sink spare part information Description Spare part number Heat sink (includes replacement thermal material. Replacement thermal material is also available in the L93192-001 Thermal Pad Kit, spare part number L93867-001.) Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 44 Remove the heat sink (2). Each time the heat sink is removed, thoroughly clean the thermal material from the processor component (1) and the surface of the heat sink (2). Replacement thermal material is included with the heat sink and system board spare part kits. Replacement thermal material is also available in the Thermal Pad Kit, spare part number L93867-001.
  • Page 45: Infrared Board Cable

    Infrared board cable Table 5-8 Infrared board cable spare part information Description Spare part number Infrared board cable L93189-001 Before removing the infrared board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 46: Infrared Board

    Infrared board Table 5-9 Infrared board spare part information Description Spare part number Infrared board L93188-001 Before removing the infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 47: Display Assembly

    Display assembly NOTE: The display assembly is available as spare parts at the subcomponent level only. See the removal section for each component for information. Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 Remove the six Phillips M2.5×5.2 screws that secure the display assembly to the keyboard/top cover. Swing the front edge of the keyboard/top cover (1) up and away from the display assembly. (The keyboard/top cover disengages from the display assembly hinges.) Separate the keyboard/top cover (2) from the display assembly.
  • Page 49 NOTE: Slow, steady pressure is required when working with the pull-to-release tabs in substep b. Pulling too fast can result in the tabs breaking and the release action being incomplete. Grasp the pull-to-release tabs located in the top corners of the display panel assembly and pull them as far as they will release.
  • Page 50 Remove the display panel assembly (3). The display panel assembly is available using spare part numbers L93183-001 (15.6 in, FHD, 400 nit display panel assembly) and L93181-001 (15.6 in, FHD, 250 nit display panel assembly). If it is necessary to replace the webcam module and webcam module cable, follow these steps: Remove the display panel assembly.
  • Page 51 Turn the webcam module and webcam module cable right side up with the bottom toward you. Release the ZIF connector (1) to which the webcam module cable is connected, and then disconnect the webcam module cable (2) from the webcam module. The webcam module is available using spare part number L93866-001.
  • Page 52 Disconnect the display panel cable (2) from the display panel. Release the display panel cable from the retention clips (3) built into the display panel. The display panel cable is available using spare part number L93201-001. If it is necessary to replace the display hinges, follow these steps: Remove the display panel assembly.
  • Page 53 Remove the display panel assembly. Remove the display hinges. Remove the two Phillips M2.0×4.1 screws (1) that secure the display hinge covers to the display hinges. Remove the display hinge covers (2). The display hinge covers are available using spare part number L93208-001. If it is necessary to replace the WLAN antenna(s), follow these steps: Remove the display panel assembly.
  • Page 54: Power Connector Cable

    Release the antenna cables from the routing channels (2) built into the display back cover. Remove the WLAN antenna cables and transceivers. The WLAN antenna(s) are available using spare part number L93206-001. Reverse this procedure to reassemble and install the display assembly. Power connector cable Table 5-10 Power connector cable spare part information...
  • Page 55 Remove the power connector cable (2). Reverse this procedure to install the power connector cable. Component replacement procedures...
  • Page 56: Subwoofer

    Subwoofer Table 5-11 Subwoofer spare part information Description Spare part number Subwoofer (include left and right speakers, cables, and 2 rubber isolators) L94317-001 Before removing the subwoofer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 57: Battery

    Battery Table 5-12 Battery spare part information Description Spare part number Battery (3 cell, 51 WHr, 4.45 AHr, Li-ion; includes cable) L77034-005 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58: Touchpad Cable

    Touchpad cable Table 5-13 Touchpad cable spare part information Description Spare part number Touchpad cable L93187-001 Before removing the touchpad cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 59: Touchpad

    Touchpad Table 5-14 Touchpad spare part information Description Spare part number Touchpad L93186-001 Before removing the touchpad, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 60 Remove the touchpad (6) and cable. Reverse this procedure to install the touchpad. Chapter 5 Removal and replacement procedures...
  • Page 61: System Board

    System board NOTE: The system board spare part kit includes the processor, a graphics subsystem with UMA memory, replacement thermal material, and the Windows 10 operating system. Table 5-15 System board spare part information Description Spare part number Equipped with an AMD Ryzen7 4750U processor L93114-601 Equipped with an AMD Ryzen5 4500U processor L93113-601...
  • Page 62 Remove the six Phillips M2.0×2.4 broad head screws (1) and the Phillips M2.0×4.1 screws (2) that secure the system board to the keyboard/top cover. Remove the I/O bracket (3). Lift the left side the system board (1) until it rests at an angle. Chapter 5 Removal and replacement procedures...
  • Page 63 Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Component replacement procedures...
  • Page 64: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup To select a menu or a menu item, use the key and the keyboard arrow keys and then press enter, or ●...
  • Page 65: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 66: Changing The Boot Order Using The F9 Prompt

    For any compliance issues arising from your operation or usage of TPM that violates the previously mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.
  • Page 67: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.
  • Page 68: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲...
  • Page 69: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...
  • Page 70: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.
  • Page 71: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...
  • Page 72: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. Chapter 8 Using HP PC Hardware Diagnostics...
  • Page 73: Starting Hp Pc Hardware Diagnostics Uefi

    ID code is generated. For assistance in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in.
  • Page 74: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: Go to http://www.hp.com/support.
  • Page 75 ● interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP ● website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
  • Page 76: Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 77 Table 9-1 Computer specifications (continued) Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m...
  • Page 78: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 79: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway...
  • Page 80 Table 10-1 Power cord requirements (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
  • Page 81: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 82: Index

    44 bottom components 11 display panel cable spare part number 18, 45 bottom cover removal 43 HP PC Hardware Diagnostics UEFI removal 25 spare part number 18, 44 downloading 65 spare part number 25 starting 65 bottom cover, spare part number 17...
  • Page 83 61 keyboard/top cover HDMI 5 USB flash drive 61 spare part numbers 15 USB SuperSpeed port with HP recovery media keypad, integrated numeric Sleep and Charge 4, 5 creating using HP Cloud Recovery keys USB SuperSpeed Type-C with HP...
  • Page 84 28 USB port cover, spare part number spare part numbers 17, 28 solid-state drive shield, removal 28 USB SuperSpeed port with HP Sleep speakers 9 and Charge 4, 5 location 12 USB SuperSpeed Type-C port with HP...

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