Table of Contents
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Table of Contents
Summary of Contents for HELIX FI
- Page 1 INSTALL ATION GUIDE FOR YOUR HELIX FI GATEWAY 15-30 minutes...
- Page 2 Material included in the box Helix Fi gateway Internet and Wi-Fi COAX ETHERNET Power cord Ethernet cable Coaxial cable...
- Page 3 Gateway installation options Option A Download the free Helix Fi app on your mobile. It will show you how to install, set up and use your gateway. Helix Fi Option B Install your gateway with the help of this guide.
- Page 4 • illico TV terminal 2. Position your gateway. Position the gateway near the most centrally located Videotron coaxial outlet. To optimize the Wi-Fi signal, place your gateway on a piece of furniture. Place the gateway in a central, unobstructed area.
- Page 5 COAX ALIM/POWER Want to use the Internet without using Wi-Fi? Connect the Ethernet cable to the gateway and plug it into the Ethernet port of the device you want to connect (the lights next to the Ethernet port on the back of the gateway should turn on).
- Page 6 4. Wait... 5. Connect to the gateway using Wi-Fi. Go to Wi-Fi settings on your mobile or computer to connect to the temporary Wi-Fi network. The network name and temporary password are found on the bottom of your gateway. 5-20 minutes Start-up can take up to 20 minutes if a software update is required.
- Page 7 Once logged in, open a web browser. Type 10.0.0.1 in the address bar if your web browser does not go there automatically. To make sure you don’t forget To use Wi-Fi on all your devices, your new network connect them to your new Wi-Fi name and password, network using your new password.
- Page 8 Manage your Wi-Fi network. If you have not already done so, download the Helix Fi app to easily manage your network. • Manage connected devices • Pause devices • Create profiles • Set Parental Control You can also manage your Wi-Fi network online at:...
- Page 9 Install your Helix TV terminal. If you have a Helix TV terminal, you can now install it. See the installation guide in the box.
- Page 10 Four eco-friendly tips Don’t throw out the Velcro! Re-use your boxes as storage, gift wrap, etc. Use it to tie your cables together and make them easier to identify when calling for service. Is your box damaged? Keep your old devices to eventually Remove the foam from the bring them back to store in order box bottom and put it in the recycling bin.
- Page 11 Need help? Find all our installation tips at videotron.com/en/support/helix or call us at 1-833-994-3549. MPORTANT NOTICE ABOUT THE LEGAL WARRANTY. The Consumer Protection Act provides for a warranty on all goods you buy or lease from a merchant. These goods must be: (1) fit for the purposes for which goods of that kind are ordinarily used (Section 37 of the Act);...
- Page 12 Printed on Rolland Enviro Print paper, 200M Cover. This paper contains 100% post-consumer fibre and is manufactured using biogas energy. It is certified FSC ®, Processed Chlorine Free and Ancient Forest Friendly. IPTV-WEB-GDINSTALL-XB6-2004-EN...