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Napoleon President's Lifetime Warranty
NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. This product has been thoroughly inspected by a qualified
technician before packaging and shipping to ensure that you, the customer, receive the quality product you
expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and
workmanship from the date of purchase, for the following period:
Stainless steel components ......................................................................................................... Lifetime
All other outdoor parts ................................................................................................................. 2 years
*Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the
aforementioned table, for any product purchased through an
authorized NAPOLEON dealer, and entitles the original purchaser to
the specified coverage in respect of any component replaced within
the warranty period, either by NAPOLEON or an authorized NAPOLEON
dealer, to replace a component of such product that has failed in
normal private use as a result of a manufacturing defect. The "50%
off" indicated in the table means the component is made available to
the purchaser at a 50% discount off the regular retail price of the
component for the period indicated. This Limited Warranty does not
cover accessories or bonus items.
For greater certainty, "normal private use" of a product means that
the product: has been installed by a licensed, authorized service
technician or contractor, in accordance with the installation
instructions included with the product and all local and national
building and fire codes; has been properly maintained; and has not
been used as a communal amenity or in a commercial application.
Similarly, "failure" does not include: over-firing, blow outs caused by
environmental conditions such as strong winds or inadequate
ventilation, scratches, dents, corrosion, deterioration of painted and
plated finishes, discoloration caused by heat, abrasive or chemical
cleaners or UV exposure, chipping of porcelain enameled parts, or
damages caused by misuse, accident, hail, grease fires, lack of
maintenance, hostile environments such as salt or chlorine,
alterations, abuse,
neglect or parts installed from other
manufacturers.
www.napoleon.com
Should deterioration of parts occur to the degree of non-performance
(rusted through or burnt through) within the duration of the
warranted coverage, a replacement part will be provided. The
replacement component is the sole responsibility of NAPOLEON
defined by this Limited Warranty; in no event will NAPOLEON be
responsible for installation, labor or any other costs or expenses
related to the re-installation of a warranted part, for any incidental,
consequential, or indirect damages or for any transportation charges,
labor costs or export duties.
This Limited Warranty is provided in addition to any rights afforded to
you by local laws.
obligation upon NAPOLEON to keep parts in stock. Based on the
availability of parts, NAPOLEON may at its discretion discharge all
obligations by providing a customer a prorated credit towards a new
product. After the first year, with respect to this Limited Warranty
NAPOLEON may, at its discretion, fully discharge all obligations with
respect to this warranty by refunding to the original warranted
purchaser the wholesale price of any warranted but defective part(s).
The bill of sale or copy will be required together with a serial
number and a model number
warranty
claims
right to have its representative inspect any product or part prior to
honoring any warranty claim. You must contact NAPOLEON Customer
Service or an authorized NAPOLEON dealer to obtain the benefit of the
warranty coverage.
www.napoleon.com
Accordingly, this Limited Warranty imposes no
when
making
from
NAPOLEON. NAPOLEON reserves the
N415-0517 July 16, 2019
any
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