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Brother TD-4420TN User Manual

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User's Guide TD-4420TN/4520TN
TD-4420TN/4520TN
User's Guide (English)
Version 01
© 2019 Brother Industries, Ltd. All rights reserved.
ENG

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Summary of Contents for Brother TD-4420TN

  • Page 1 User's Guide TD-4420TN/4520TN TD-4420TN/4520TN User's Guide (English) Version 01 © 2019 Brother Industries, Ltd. All rights reserved.
  • Page 2 Condensed font is under license from the Monotype Corporation. All other trademarks are the property of their respective owners. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

  • Page 3: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ..................1 1.2 Product Features ....................2 1.2.1 Standard Features ................2 1.2.2 Optional Features ................3 1.3 General Specifications ..................3 1.4 Print Specifications ................... 3 1.5 Ribbon Specifications ..................4 1.6 Media Specifications ..................
  • Page 4 5. BPM (Brother Printer Management Tool) ............. 33 5.1 Start the BPM ....................33 5.2 Printer Function ....................34 5.3 Calibrating the Media Sensor using the BPM ..........35 5.3.1 Auto Calibration ................. 35 6. Troubleshooting ....................36 7. Maintenance ......................38...

  • Page 5: Introduction

    1. Introduction 1.1 Product Introduction The sleek design of the TD-4420TN/4520TN label printer can handle up to 984 ft. (300 m) of ribbon and label rolls. Its internal 5” (127 mm) label capacity can be further expanded with an external label roll mount to handle 8” (203.2 mm) rolls, designed for industrial label printers.

  • Page 6: Product Features

    1.2 Product Features 1.2.1 Standard Features Thermal transfer printing  Direct thermal printing  Gap Sensor  Fully movable reflective Black Mark Sensor  Ribbon Sensor  Head Open Sensor  USB 2.0 (Hi-Speed)  64 MB DRAM memory  128 MB Flash memory ...

  • Page 7: Optional Features

    Operating temperature: Between 41˚F and 104˚F (between 5˚C and 40˚C) Operating humidity: Between 25% and 85% (without condensation) Storage temperature: Between -40˚F and 140˚F (between -40˚C and 60˚C) Storage humidity: Between 10% and 90% (without condensation) 1.4 Print Specifications TD-4420TN TD-4520TN Print Specifications (203 dpi model) (300 dpi model)

  • Page 8: Ribbon Specifications

    1.5 Ribbon Specifications Ribbon Diameter 1” (25.4 mm) core: Max. 2.63” (67 mm) 0.5” (12.7 mm) core: Max. 1.57” (40 mm) Ribbon Length 1” (25.4 mm) inner core: 984 ft (300 m) 0.5” (12.7 mm) inner core: 360 ft (110 m) Ribbon Core Diameter 0.5”...

  • Page 9: Operations Overview

    2. Operations Overview 2.1 Unpack the printer and check the components Note Keep the packaging materials in case you need to ship the printer. The components included in the box: Printer Unit 1” (25.4 mm) Ribbon Paper Core Two 1” (25.4 mm) Ribbon Spindles for the 984 ft (300 m) ribbon Power Cord External Universal Switching Power Supply USB Interface Cable...

  • Page 10: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED Indicator Feed/Pause Button Roll Compartment Cover Open Tab Label Output Slot...

  • Page 11: Interior View

    2.2.2 Interior View OPEN Roll Compartment Cover Platen Roller Ribbon Supply Spindle Black Mark Sensor Ribbon Supply Hub Gap Sensor Ribbon Rewind Hub Media Guide Tips Ribbon Rewind Spindle Media Guide Hub Print Head Release Button Print Head Roll Guides WARNING DO NOT touch rotating parts.

  • Page 12: Rear View

    2.2.3 Rear View Power Switch Power Port USB Port (USB 2.0/Hi-Speed mode) USB Host Port RS-232 Serial Port Ethernet Port Note Some features are not available depending on the model. For more information, see the product specification.

  • Page 13: Setup

    3. Setup 3.1 Setting up the Printer Note Before you plug the Power Cord into the Power Port, make sure the printer's Power Switch  is in the OFF position. Some features are not available depending on the model. For more information, see the ...

  • Page 14: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the Roll Compartment Cover by pressing the tabs located on each side of the printer. 2. Insert the Ribbon Rewind Spindle into the Paper Core in the direction shown in the illustrations. 3. First, insert the right side of the Ribbon Rewind Spindle (marked “R”) into the Ribbon Supply Hub.
  • Page 15 4. Push the Print Head Release Button to open the Print Head mechanism. 5. Lift the Print Head until it locks into place. Interior View 6. Insert the Ribbon Spindle into the ribbon. Note The Ribbon Spindle can be substituted with the ribbon with notches on both sides, which can be inserted into the ribbon mechanism directly.
  • Page 16 7. First, insert the right side of the Ribbon Supply Spindle (marked “R”) into the Ribbon Supply Hub. Then, insert the left side of the Ribbon Supply Spindle into the hole on the left side of the Ribbon Supply Hub. 8.
  • Page 17 10. Close the Print Head mechanism with both hands until it locks into place. Ribbon Loading Path Print Head Ribbon Rewind Gear Media Guide Tips Platen Roller Black Mark Sensor Gap Sensor Ribbon...

  • Page 18: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Label Rolls 1. Open the Roll Compartment Cover by pressing the tabs located on each side of the printer. 2. Push up the lock switch to unlock the Roll Guides. Slide both Roll Guides outwards. 3.
  • Page 19 4. Push the Print Head Release Button to open the Print Head mechanism. 5. Thread the labels under the Print Head mechanism and feed the paper through the Label Output Slot. Position the end of the paper slightly out of the Label Output Slot.
  • Page 20 7. Close the Print Head mechanism with both hands until it locks into place. 8. Use the Brother Printer Management Tool to set the media sensor type and calibrate the selected sensor. Start the BPM. Click the Printer Function button.
  • Page 21 Media Loading Path Print Head Ribbon Rewind Gear Media Media Guide Tips Platen Roller Black Mark Sensor Gap Sensor Ribbon WARNING DO NOT touch rotating parts. There is a risk of injury if your finger is caught in the rotating gear.

  • Page 22: External Label Roll Mount Installation (Optional)

    3.3.2 External Label Roll Mount Installation (Optional) 1. Tighten the screws on the metal fittings of the extended plate. 2. Attach the extended plate to the bottom of the printer. 3. Insert a 3” (76.2 mm) Label Spindle into a paper roll.
  • Page 23 3.3.1. 7. Turn the Media Guide Hub, and match the Media Guide width to the paper width. 8. Use the Brother Printer Management Tool to set the media sensor type and calibrate the selected sensor. Note Calibrate the Gap/Black Mark Sensor every time you change the media.

  • Page 24: Loading The Media In Cutter Mode (Dealers Only)

    3.3.3 Loading the Media in Cutter mode (Dealers only) Install the label roll as described in section 3.3.1. Use the Brother Printer Management Tool to set the media sensor type and calibrate the selected sensor. Open the Roll Compartment Cover by pressing the tabs located on each side of the printer.
  • Page 25 Close the Print Head mechanism with both hands until it locks into place. Close the Roll Compartment Cover. Use the Brother Printer Management Tool to set the printer for cutter mode. Start the BPM. Click the Printer Configuration button. Select the FBPL tab.

  • Page 26: Loading The Media In Peel-Off Mode (Dealers Only)

    3.3.4 Loading the Media in Peel-off Mode (Dealers only) Install the label roll as described in section 3.3.1. Use the Brother Printer Management Tool to set the media sensor type and calibrate the selected sensor. Open the Roll Compartment Cover by pressing the tabs located on each side of the printer.
  • Page 27 Open the Label Peeler Cover. Feed the liner into Label Peeler Cover Slot. Label Peeler Cover Slot Close the Label Peeler Module. Use the Brother Printer Management Tool to set the Label Peeler mode. Start the BPM. Click the Printer Configuration button. Select the FBPL tab.
  • Page 28 Close the Roll Compartment Cover. Note The Label Peeler Module supports only plain paper.

  • Page 29: The Led Indicator And Feed/Pause Button Functions

    4. The LED Indicator and Feed/Pause Button Functions By using the printer's Feed/Pause Button and the three-color LED Indicator, you can feed labels, pause print jobs, select and calibrate sensors, print the printer self-test report, and restore the printer's factory settings. 4.1 The LED Indicator LED Color Description...

  • Page 30: Ribbon And Gap/Black Mark Sensors Calibration

    Power-On Utility LED Patterns Amber Amber Green Green/Amber Red/Amber Green (Lit) LED color (5 times) (5 times) (5 times) (5 times) (5 times) Function 1. Ribbon and Gap/Black Mark Sensors calibration 2. Gap/Black Mark Sensor calibration, self-test, and entering dump mode 3.

  • Page 31: Gap/Black Mark Sensor Calibration, Self-Test, And Entering Dump Mode

    4.3.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode During the calibration of the Gap/Black Mark Sensor, the printer will detect the label length, print the internal configuration (self-test), and then enter the dump mode. Calibrate the Gap or Black Mark Sensor if the sensor's settings used in the last print job are not suitable for the current print job.
  • Page 32 Self-test  You can print the printer configuration after the Gap/Black Mark Sensor calibration. Self-test printouts list the printer's configuration and available memory space, and can indicate whether there is any dot damage on the heater component. Self-test printout Model name Firmware version Firmware checksum Printer serial number...
  • Page 33 Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port Number of downloaded files Total and available memory space Print Head check pattern...

  • Page 34: Printer Initialization

    Dump mode  The printer will enter dump mode after printing the printer configuration. This mode allows users to verify and debug the printer's programs. The characters in the left column are received from the printer's system and those in the right column are their hexadecimal representation. Hexadecimal representation of ASCII data the ASCII data...

  • Page 35: Media Sensor Calibration (For The Black Mark Sensor)

    After the initialization, the following factory settings will be restored: Parameter Default Values Speed 127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density Label Width 4” (101.5 mm) Label Height 4” (101.5 mm) Sensor Type Gap Sensor Gap Setting 0.12”...

  • Page 36: Media Sensor Calibration (For The Gap Sensor)

    4.3.5 Media Sensor Calibration (For the Gap Sensor) 1. Turn off the printer. 2. Press and hold the Feed/Pause Button, and then turn on the printer. 3. Release the button after the green/amber LED flashes five times and the LED is lit in red/amber.

  • Page 37: Bpm (Brother Printer Management Tool)

    5. BPM (Brother Printer Management Tool) The Brother Printer Management Tool is an integrated tool allowing you to: Check a printer’s status and settings.  Change printer settings.  Send additional commands to a printer.  Download graphics and fonts.

  • Page 38: Printer Function

    Ignore the downloaded AUTO.BAS program. Exit Line Mode Exit the line mode. Wi-Fi Default Reset the Wi-Fi settings to their default values. Activate the printer's dump mode. (See Dump Text section 4.3.2) For more information, see the Brother Printer Management Tool Quick Start Guide.

  • Page 39: Calibrating The Media Sensor Using The Bpm

    5.3 Calibrating the Media Sensor using the BPM 5.3.1 Auto Calibration Use the BPM to set the media sensor type (Gap Sensor or Black Mark Sensor) and calibrate the selected sensor. Gap Sensor Black Mark Sensor The transmissive/gap sensor detects the beginning of the label and feeds the label to the correct position.

  • Page 40: Troubleshooting

    (electrical The LED Indicator is not lit. connected. socket) using the Power Cord.  Turn the printer on. - The Brother Printer Management Tool shows The Print Head mechanism is Close the Print Head mechanism. Head Open.
  • Page 41 Problem Possible Cause Solution  The ribbon/media is loaded incorrectly.  Dust or adhesive has  Reload the media/ribbon. accumulated on the Print  Clean the Print Head. Head.  Clean the Platen Roller. Poor Print Quality.  The print density is set ...

  • Page 42: Maintenance

    7. Maintenance We recommend cleaning your printer on a regular basis to maintain its correct performance. Recommended cleaning materials: Cotton swab  Lint-free cloth  Vacuum / Blower brush  Compressed air  Isopropyl alcohol or ethanol  Printer Part Cleaning Method Interval 1.
  • Page 43 Note Do not touch the Print Head. If you have touched it, clean it as described above.  Do not use medical alcohol as it may damage the Print Head. Use isopropyl alcohol or  ethanol according to the manufacturer's safety guidelines, as applicable. To maintain the printer's correct performance, we recommend cleaning its Print Head and ...

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