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Model 3010
Letter Opener
Service Manual
February 2008
postmark
3485 Sacramento Dr. Ste. E
Enighedsvej 21
San Luis Obispo, CA 93401, USA
5000 Odense C
Phone (805) 594-1454
Phone +45 65 910 190
Fax (805) 594-1455
Fax +45 65 910 189
E-mail: postmark@mail-is-us.com
E-mail: postmark@mail-is-us.com
Website: www.mail-is-us.com
Website: www.mail-is-us.com

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Summary of Contents for PostMark 3010

  • Page 1 Model 3010 Letter Opener Service Manual February 2008 postmark 3485 Sacramento Dr. Ste. E Enighedsvej 21 San Luis Obispo, CA 93401, USA 5000 Odense C Phone (805) 594-1454 Phone +45 65 910 190 Fax (805) 594-1455 Fax +45 65 910 189 E-mail: postmark@mail-is-us.com...
  • Page 2: Table Of Contents

    Introduction General Operation………………………………………………………………….. Getting Started……………………………………………………………………... Servicing Your Machine Before you Start…………………………………………………………………..Start / Stop……………...................… Adjusting the Cut................……………..Setting the Cutting Width..........……………......Operating Your Machine Envelope Feeding..............……………....Separation of Envelopes..............……………..Envelope Jam............………………....... Variable Speed……………………………………………………………………... Thick Envelopes and Flats............………………....Troubleshooting/Maintenance Machine Won’t Start………………………………………………………………… Irregular or Partial Opening………………………………………………………….
  • Page 3: General Operation

    The Letter Opener model 3010 opens envelopes one at a time by cutting through one side of the envelope without cutting through the whole envelope. The envelopes are separated by a separation wheel, which is placed under the track cover.
  • Page 4: Servicing Your Machine

    Servicing Your Machine Before you start  Place Letter opener on a level surface  Make sure there are no obstructions in the feed area  Turn the power to the off position Start / Stop Plug in the power cord. Turn the power button to the on position ( I ). To turn to the off position press the power button to ( 0 ).
  • Page 5: Setting The Cutting Width

    Setting the Cutting Width The setting of the cutting width should be set correctly, however if you would like to change the cutting width you may do so. You may want to reset the cutting width if your cut is too close to the edge or too far from the envelopes you are cutting.
  • Page 6: Separation Of Envelopes

    Separation of Envelopes The envelopes are pulled forward by the feed belts and are separated by the separation wheel so that only one envelope is pulled forward at a time. The separation wheel can get worn on one side and traction will be lost. If the traction is lost, you will need to rotate the wheel in order to regain it.
  • Page 7: Envelope Jam

    Envelope Jam If an envelope should become jammed in the machine, follow these simple steps for removal: 1. Turn power off and unplug power cord Feeder 2. Remove the track cover. Extender 3. Gently pull out the envelopes through and out of the letter opener in the same direction the belts run.
  • Page 8: Machine Won't Start

    Machine Won’t Start If after switching the power on your Model 3010 does not appear to be operating, there are a few things to check. The first item to check would be the lights at the top of the machine. Knowing what each of these lights mean, helps you diagnose why your letter opener isn’t running properly...
  • Page 9 Troubleshooting / Machine Maintenance (continued) Fuse The Model 3010 Letter Openers are protected by a 3 Amp, 250 Volt fuse. The machine will not operate if the fuse is blown or missing. To check the fuse: 1. Switch the power to the OFF position and clear any mail from the opener.
  • Page 10: Irregular Or Partial Opening

    Feed Belts. In the unlikely event that your mail is still not being properly opened, it is possible that the cutting knife is out of adjustment or has been damaged. You will need to contact Postmark.
  • Page 11: Product Information

    San Luis Obispo, CA 93401, USA 5000 Odense C Phone (805) 5941454 Phone +45 65 910 190 Fax (805) 5941455 Fax +45 65 910 189 E-mail: postmark@mail-is-us.com E-mail: postmark@mail-is-us.com Website: www.mail-is-us.com Internet: www.mail-is-us.com PRODUCT: Letter Opener MAKE/MODEL: Model 3010 DESCRIPTION: Electrically Driven Letter Opener...

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